DueceDropper22
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, July 17, 2018 7:37 PM
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AHowes
Their is no quick fix for this issue other then rma'ing the card.. you can try removing it and putting the stock cooler back on and see if the card runs normal again first.. there going to make you do as much anyways when you rma the card.
Just dont plan on putting the same hybrid cooler on another card as the same will happen again.
I dont think evga has ever claimed what the issue is
They should just send you a ftw3 hybrid as the stick card dont have this issue. Only the hybrid kits have something different about them that's damaging the card.
So you think they will send me another FTW3 Card?
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Sajin
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, July 17, 2018 8:02 PM
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DueceDropper22
AHowes
Their is no quick fix for this issue other then rma'ing the card.. you can try removing it and putting the stock cooler back on and see if the card runs normal again first.. there going to make you do as much anyways when you rma the card.
Just dont plan on putting the same hybrid cooler on another card as the same will happen again.
I dont think evga has ever claimed what the issue is
They should just send you a ftw3 hybrid as the stick card dont have this issue. Only the hybrid kits have something different about them that's damaging the card.
So you think they will send me another FTW3 Card?
They should if your card has been damaged by the kit.
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DueceDropper22
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, July 17, 2018 8:30 PM
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Sajin
DueceDropper22
AHowes
Their is no quick fix for this issue other then rma'ing the card.. you can try removing it and putting the stock cooler back on and see if the card runs normal again first.. there going to make you do as much anyways when you rma the card.
Just dont plan on putting the same hybrid cooler on another card as the same will happen again.
I dont think evga has ever claimed what the issue is
They should just send you a ftw3 hybrid as the stick card dont have this issue. Only the hybrid kits have something different about them that's damaging the card.
So you think they will send me another FTW3 Card?
They should if your card has been damaged by the kit.
Yeah I just talked to them today. They want me to put the old cooler on and see if it will clock over 1569. If it doesn’t they will replace card & kit. So what did everyone do that had both card & kit RMA’d. Did y’all put the new kits back on your cards?
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DueceDropper22
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 1:40 PM
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Just an update. EVGA has approved my RMA for both my GPU Card and the hybrid kit. Wish they would just send me the hybrid itself. I would even pay the difference but nonetheless they are replacing my GPU. Have to give them two thumbs up for the customer service.
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Sajin
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 5:05 PM
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DueceDropper22
Just an update. EVGA has approved my RMA for both my GPU Card and the hybrid kit. Wish they would just send me the hybrid itself. I would even pay the difference but nonetheless they are replacing my GPU. Have to give them two thumbs up for the customer service.
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DueceDropper22
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 5:28 PM
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I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
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Sajin
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 5:35 PM
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DueceDropper22
I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 5:53 PM
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DueceDropper22
I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
I hope you checked the card with the stock cooler on again before canceling the rma.
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HeavyHemi
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 6:57 PM
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AHowes
DueceDropper22
I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
I hope you checked the card with the stock cooler on again before canceling the rma.
He did according to his post. That's the first time I've seen one work. We'll see what happens.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 7:19 PM
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HeavyHemi
AHowes
DueceDropper22
I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
I hope you checked the card with the stock cooler on again before canceling the rma.
He did according to his post. That's the first time I've seen one work. We'll see what happens.
Yes and he said he put the hybrid back on to test and seen that it was effected again ans canceled the rma.. as I said. Hopefully he tested the card after that with the stock cooler to make sure it's not now permanently damaged.
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HeavyHemi
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 7:36 PM
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AHowes
HeavyHemi
AHowes
DueceDropper22
I uninstalled XoC this morning ( GPU with stock cooler on) and then it magically allowed me to overclock past 1569mhz. I then went and put the hybrid back on the GPU. Same problem as before. Placed the stock cooler back on the GPU and was able to overclock again. So I canceled the RMA for the card and am just getting a replacement hybrid kit.
I hope you checked the card with the stock cooler on again before canceling the rma.
He did according to his post. That's the first time I've seen one work. We'll see what happens.
Yes and he said he put the hybrid back on to test and seen that it was effected again ans canceled the rma.. as I said. Hopefully he tested the card after that with the stock cooler to make sure it's not now permanently damaged.
And then he said "Placed the stock cooler back on the GPU and was able to overclock again." So hopefully when he gets the new Hybrid, and installs it, it will still work.
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Cool GTX
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 7:54 PM
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Lets stay on topic ... not argue about what DueceDropper22 meant by their post
I read it to be that he did test it after reassembly, again
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, July 18, 2018 8:52 PM
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Yup I was wrong.. re read it and its clear he tested it after putting it back on the last time.
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Midz.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 4:04 AM
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Glad to hear.
They are dragging their feet in my case. The US team was really fast in replaying and they said it's a know issue and they offered to RMA and will pay for shipping. Then they transferred me to the EU team. They wanted to start troubleshooting from the beginning again (I'm fine with that) except they respond to my emails after like 4-5 days.
So far, not the good customer service I'm hearing about.
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Topcat1
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 6:05 AM
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Hi guys,
just want to clarify 1 thing please ..
I put the Hybrid on my 1080 ti FTW3 & mine is running like a charm (I think) …..
Do I , or should I now flash the bios to "the Hybrid" or leave it as is ?
or should I flash 1 of the bios & leave the other stock ??
many thanks
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Sajin
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 8:14 AM
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Topcat1
Hi guys,
just want to clarify 1 thing please ..
I put the Hybrid on my 1080 ti FTW3 & mine is running like a charm (I think) …..
Do I , or should I now flash the bios to "the Hybrid" or leave it as is ?
or should I flash 1 of the bios & leave the other stock ??
many thanks
Leave them stock.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 12:58 AM
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Just remember the fan you control now on the card is the "power fan".
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Topcat1
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 8:32 PM
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AHowes
Just remember the fan you control now on the card is the "power fan".
copy that , Mate .. ive set the curve with all 3 controls the same. thing never goes over 40c "flat chat" ..
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HeavyHemi
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 8:40 PM
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Topcat1
AHowes
Just remember the fan you control now on the card is the "power fan".
copy that , Mate ..
ive set the curve with all 3 controls the same. thing never goes over 40c "flat chat" ..
Never over 40C? What are your clocks under load? Typically you should be seeing around 50C after a half hour of gaming loads.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Thursday, July 19, 2018 10:32 PM
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HeavyHemi
Topcat1
AHowes
Just remember the fan you control now on the card is the "power fan".
copy that , Mate ..
ive set the curve with all 3 controls the same. thing never goes over 40c "flat chat" ..
Never over 40C? What are your clocks under load? Typically you should be seeing around 50C after a half hour of gaming loads.
He might be talking about the GPU temp. He needs a curve set just for the power and should be watching that temp too.
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Topcat1
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, July 20, 2018 2:59 AM
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HeavyHemi
Topcat1
AHowes
Just remember the fan you control now on the card is the "power fan".
copy that , Mate ..
ive set the curve with all 3 controls the same. thing never goes over 40c "flat chat" ..
Never over 40C? What are your clocks under load? Typically you should be seeing around 50C after a half hour of gaming loads.
AHowes
HeavyHemi
Topcat1
AHowes
Just remember the fan you control now on the card is the "power fan".
copy that , Mate ..
ive set the curve with all 3 controls the same. thing never goes over 40c "flat chat" ..
Never over 40C? What are your clocks under load? Typically you should be seeing around 50C after a half hour of gaming loads.
depends on what games im playing -- Fallout 4 hits about 35c - 37c , but PUBG hits about 40c - 46c .. we are in Winter here ATM , and average temps outside are like 10c - 20c .. im changing that radiator fan , as it sounds like a Helicopter on full blast :)
He might be talking about the GPU temp. He needs a curve set just for the power and should be watching that temp too.
Yeah , dead right , the GPU temp is the lowest.. and the Power temps goes up 2-3c more... but I just got an EK block and another Rad , so this will go in the loop very soon indeed :)
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NexusSix
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, July 29, 2018 10:59 PM
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Wow I just found this thread. I had to RMA my FTW3 about ten months ago when the first hybrid kits came out due to this problem. At the time I was only issued an RMA for the GPU and got charged a restock fee for returning the kit lol. Oh well.
I guess I'm glad it's a design flaw and I didn't just bungle it.
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Tech_RayH
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, July 29, 2018 11:13 PM
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NexusSix
Wow I just found this thread. I had to RMA my FTW3 about ten months ago when the first hybrid kits came out due to this problem. At the time I was only issued an RMA for the GPU and got charged a restock fee for returning the kit lol. Oh well.
I guess I'm glad it's a design flaw and I didn't just bungle it.
If that is the case, and you only did a return as the unit was causing problems with your FTW3 card, then please contact our support team directly and we will review the case and the refund. https://www.evga.com/about/contactus/
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swoo1205
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 6:15 AM
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They didn't even RMA on my graphic card with this exact problem. They don't admit design and assembly flaw of their product with this problem. No Responsibility.. They marked on my RMA process that the graphic card has been RMAed, but they told my they are going to send my original VGA via e-mail. Also, they are not sending my broken original card until now.. it's 4 weeks later from they received. My time..
post edited by swoo1205 - Monday, July 30, 2018 6:21 AM
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swoo1205
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 6:17 AM
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EVGATech_RayH
NexusSix
Wow I just found this thread. I had to RMA my FTW3 about ten months ago when the first hybrid kits came out due to this problem. At the time I was only issued an RMA for the GPU and got charged a restock fee for returning the kit lol. Oh well.
I guess I'm glad it's a design flaw and I didn't just bungle it.
If that is the case, and you only did a return as the unit was causing problems with your FTW3 card, then please contact our support team directly and we will review the case and the refund.
Please be aware of my issue.. Is taiwan RMA center correct?? ---- They didn't even RMA on my graphic card with this exact problem. They don't admit design and assembly flaw of their product with this problem. No Responsibility.. They marked on my RMA process that the graphic card has been RMAed, but they told my they are going to send my original VGA via e-mail. Also, they are not sending my broken original card until now.. it's 4 weeks later from they received. My time..
post edited by swoo1205 - Monday, July 30, 2018 6:22 AM
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DonDeKuch
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 10:34 AM
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Hello everyone, I wish that I just like many of you found this thread before buying the Hybrid kit. As you can guess I'm having the same issue. I am a computer enthusiast and have been playing around with PC hardware for years, so thought that buying a Hybrid kit from a reputable company would be a safe bet. Well it wasn't. My GPU symptoms are the same as Pietro's from Brazil. Once I assembled the kit, I've noticed that fan (middle fan header) stopped working, since the pump/fan is connected to it, it was obvious cause the temperatures would shoot up. So i checked if the pump working on other fan connectors (1 and 3) and it worked with awesome temperatures. But when I started looking at card's performance it was horrible. A rough drop of 40%. The clocks would run at 1886 - 1866 or so (same as Pietros), voltage would also stay around 0.95 and not go above. I reassembled the original air cooler and same problems remained. Contacted EVGA and they started RMA process, we will see how it goes. To say the least it was an utter disappointment, had a great running card and now this  . Money and time spent, not sure If I should install RMA cooler if/when it arrives.. Thanks for this thread.
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swoo1205
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 10:49 AM
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DonDeKuch
Hello everyone,
I wish that I just like many of you found this thread before buying the Hybrid kit.
As you can guess I'm having the same issue. I am a computer enthusiast and have been playing around with PC hardware for years, so thought that buying a Hybrid kit from a reputable company would be a safe bet. Well it wasn't.
My GPU symptoms are the same as Pietro's from Brazil.
Once I assembled the kit, I've noticed that fan (middle fan header) stopped working, since the pump/fan is connected to it, it was obvious cause the temperatures would shoot up. So i checked if the pump working on other fan connectors (1 and 3) and it worked with awesome temperatures. But when I started looking at card's performance it was horrible. A rough drop of 40%. The clocks would run at 1886 - 1866 or so (same as Pietros), voltage would also stay around 0.95 and not go above.
I reassembled the original air cooler and same problems remained.
Contacted EVGA and they started RMA process, we will see how it goes. To say the least it was an utter disappointment, had a great running card and now this . Money and time spent, not sure If I should install RMA cooler if/when it arrives..
Thanks for this thread.
Did they approve the RMA and replace it?? Plz let me know
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DonDeKuch
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 5:50 PM
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EVGA has approved the RMA for me, do you guys know which hybrid kit components should I send for this RMA?
P.S. RMA is for both hybrid kit and GPU. So EVGA RMA is still really cool with their RMA process.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, July 30, 2018 6:03 PM
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DonDeKuch
EVGA has approved the RMA for me, do you guys know which hybrid kit components should I send for this RMA?
P.S. RMA is for both hybrid kit and GPU. So EVGA RMA is still really cool with their RMA process.
Best to call evga and ask them to be sure.
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NexusSix
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Wednesday, August 01, 2018 0:37 PM
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EVGATech_RayH
NexusSix
Wow I just found this thread. I had to RMA my FTW3 about ten months ago when the first hybrid kits came out due to this problem. At the time I was only issued an RMA for the GPU and got charged a restock fee for returning the kit lol. Oh well.
I guess I'm glad it's a design flaw and I didn't just bungle it.
If that is the case, and you only did a return as the unit was causing problems with your FTW3 card, then please contact our support team directly and we will review the case and the refund.
Thanks for the offer, but it's water under the bridge at this point, and based on this post I probably did it to myself. Still glad to know it wasn't a completely isolated issue.
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