You're completely correct GTX, I'll keep it in topic.

pmclean

Chabster

tps34433
First of all. 90C is hot lol. Hot to me anyways! What is your memory Tjunction temp?

'
 
It is always fun how a $1500 FE can make people raise eyebrows and embarrass $2300+ MSRP GPUs, I provided TJ temp already.
 
Eth speed: 125.794 MH/s, shares: 8373/0/0, time: 79:59
Available GPUs for mining: GPU1: NVIDIA GeForce RTX 3090 (pcie 11), CUDA cap. 8.6, 24 GB VRAM, 82 CUs
GPU1: 49C 65% 301W
GPU1: cclock 1140 MHz, cvddc 731 mV, mclock 11001 MHz, Tj 63C, Tmem 80C, p-state P2, pcap power, 418 kH/J
 
Fan at 65%, ambient 26c, VRAM 80c.
 
You said "The cooler is runs the better!", may I ask what does "better" mean? Higher hash rate? Higher efficiency? You sleep better?

 
If those number are true, it's the only FE in the entire world performing so cool with such low power/high hashrate. With regard to 3090 FE's you are the luckiest person in the whole entire world you should be very happy.

They are true, Sir. Consistently true. And my ambient is usually 26-31c, which means it will perform even better in colder environments.
 
I decided to give my 3090 STRIX a shot and ... it is a bitter disappointment. $2350 worth GPU can't get past 122 mH/s and VRAM temps are sky high 102-104c while fans at 90%. Efficiency is also bad, like 375 kH/s. Lowest among all GPUs I have/had mining.
 
Not solid (with a hole) backplate for 3090 is a huge mistake. Not flat backplate is a mistake. I added 10 heatsinks on top of STRIXes backplate and a fan. Maybe couple degrees lower. Will try putting one large heatsink with NT-H1 thermal paste instead of a tape, hopefully it will shave 8-10c, but doubt.
 
3080/3090 FE are remarkable GPUs with truly efficient cooling design. Fans blowing air directly into PCB is dumb.

Got speed, you nailed it brother. What I should have said in that post to avoid upsetting the benchmarkers is , if I didn’t already have a hydrocopper block, I’d probably get the optimus block. The optimus block is a very cool piece of hardware. But without a significant performance increase vs the hydrocopper it’s just not worth it. 2x is a high expectation. I’d probably settle for 1x better in temps if it really were that good.

For example, if the kp hybrid is x under load and HC is x-5C, if the optimus was x-10C I’d probably go for it because why not. If it is x-8C , that is pretty close to margin of error and just not worth the combined money and hassle.

It looks like it’s too early to know that answer right now so we shall see.

redteamgo
Got speed, you nailed it brother. What I should have said in that post to avoid upsetting the benchmarkers is , if I didn’t already have a hydrocopper block, I’d probably get the optimus block. The optimus block is a very cool piece of hardware. But without a significant performance increase vs the hydrocopper it’s just not worth it. 2x is a high expectation. I’d probably settle for 1x better in temps if it really were that good.

For example, if the kp hybrid is x under load and HC is x-5C, if the optimus was x-10C I’d probably go for it because why not. If it is x-8C , that is pretty close to margin of error and just not worth the combined money and hassle.

It looks like it’s too early to know that answer right now so we shall see.

even the stock pads that come with the HC kit are inferior. for folks pushing voltages and chasing scores, even a few degrees diff will help. is a $600 waterblock a good investment for someone playing warzone every night for a few hours? prob not

pmclean,
I agree that the Optimus stuff is just so good that the pictures don't do it justice.  I was impressed with the pictures when I ordered my CPU and GPU blocks from them, but even more when they arrived.  The blocks are really like blocks, not plates like some of the other manufacturers and the plexi they use and how they machine them is crazy.  Even the threads are machined to reduce stress and promote longer life.  The orings are outstanding and formed to fit as they should to prevent leaks.  It's funny how we can talk about a block of nickel plated copper and plexi and be so amazed by it.  But Optimus does do great work and I would buy it again without a doubt.  
 
I saw the breakdown of the cost and it was in my opinion very reasonable for the active back plate along with the GPU.  I want overkill and flexibility so this block fits what I want.  For others who have blocks already its a tough pill to swallow in some cases since they already dropped 300 on the EVGA HC.  It's kinda like those who bought the EKWB block for the 3090 and then wanted to change out to the Optimus block after they already bought the EKWB one.  The big difference is that for those with the EKWB blocks there is a additional merit given the history of their blocks bricking the 3090.  So for them, spending another 400 to lessen the chance of bricking their 3090 while improving their temps is much more justified based on those issues.  
 
It was interesting that Optimus did show options and costs for the Kingpin block though.  Maybe at some point in the future they will offer it with their passive cooling back plate with access to the dip switches.  I forgot that the front side GPU block price didn't include the back plate as the choices were listed too.  I guess you made me feel better about my  purchase even more since for 80 bucks more I get the active plate versus the passive back plate.  
 
No need to apologize brother, I could kinda of see where both of you were coming from and before it got worse I figured I would chime in.  You both have been good for the others in the past with either passing on info or sharing experiences so I thought it was more a communications issue.  
 
For me and you, lets hope that Optimus is able to keep or beat the eta on the delivery of those blocks.  I have to build a temporary rig just to play around with my kingpin.  I ordered ram and a nvme drive so I can put together a rig I want to test and develop settings to optimize my kingpin and one of my friend's (islandfleet) while I wait for the Optimus block.  It's better for me to mess with it now before we put that backplate on in case I wanted to adjust those switches.  I must be nuts to buy another 32gb of ram and a 500bg nvme just to tune a gpu.  This is along with my 5800 i just took out of my system along with the mobo and psu from my initial build.  The only concern is that the PSU is "only" a 850 gold rated so I might have to hit up Island fleet to open up his 1200 watt PSU for us to test and tune on.  
 
This is crazy, but enjoyable as long as my girlfriend doesn't see the bills.  
 
Have good one pmc.  

pclausen
So it has been 5 weeks since we were able to order these.  Any idea when the first ones might start shipping?

I think it was 4 and a half weeks unless they opened pre orders a week early to you.  July 28th or 29th was the first day of pre orders. 
 
If Optimus does their usual stuff, the first pre orders will ship 5 to 8 weeks from now.  I'm not joking.

It will be interesting to see how delayed the release might be along with the options they are going to offer.  While I wish they would be more accurate with their release dates etas, their product is also very good when compared to the others being made.  For KP cards, the pickings are very slim with only the EVGA block and this one being offered or soon to be offered.  I just finished my test pc to help tune my KP hybrid while I wait for the Optimus block to be released and received.  Because of my open loop, I'd rather not take my 3090 Optimus blocked card out until I'm ready to put my new Kingpin in.  I mind as well use the time to test and tune the KP card while I wait.  

idk that doesn't sound like an excuse to me. just an update. they make hand crafted high end products. it's a *good* thing that they recognize their production facility/staff was not capable to handle the demand! this should bode well for future product releases as well. i'd love my kingpin blocks to arrive today, but i have a couple other project i'm working on (including adding optimus blocks to strix and ftw3) so a few more weeks is fine by me. 

bavor

zippytek
idk that doesn't sound like an excuse to me. just an update. they make hand crafted high end products. it's a *good* thing that they recognize their production facility/staff was not capable to handle the demand! this should bode well for future product releases as well. i'd love my kingpin blocks to arrive today, but i have a couple other project i'm working on (including adding optimus blocks to strix and ftw3) so a few more weeks is fine by me. 

That's an excuse.  That's what Optimus has done many times in the past as an excuse for missing a pre order shipping window.
 
Optimus has a long and extensive history of:

• Stating a delivery or shipment date for pre ordered items then delivering them 6 weeks to 6+ months later than originally stated.  Some of their 2080 ti pre order blocks weren't even shipped by the time the 3090 was announced.
• Saying items are in stock multiple times when they aren't then shipping the in stock items 3+ months later.
• Ignoring every customer requests for order status when an order is several weeks to several months late on shipment.
• Making vague social media posts as excuses for delays.
• Not being upfront to its customers about delays.
• Making all softs of excuses again and again about delays instead of giving a realistic time frame for product shipment dates.

 
By this time the people at Optimus PC should know how long it takes to go form pre order to shipment, but every single pre order they have had is shipped at least several weeks late.  By this time the people at Optimus PC should know if a product is actually in stock and not tell its customers that a product is in stock when it isn't.
 
Sure, Optimus makes great products, but their customer service and communication is among the worst in the industry.  

Giving a reason for something is not the same as making an excuse. They said before that they are upgrading their facility. They also stated at the preorder time for these blocks they were working on doing more in house, to save time in the long run.
 
You need to be more reasonable and try understanding how things work in the real world. Things don't always go as planned, turn out to be more difficult and/or take more time than what was originally thought, other companies(suppliers) don't follow through with everything on time. You know things that happen in real life, especially when the whole world is still dealing with pandemic. There are shortages of supplies in many industries. 
 
I've ordered from Optimus several times, I learned a long time ago not to bug them with emails/tweets whatever when they are busy trying to get products finished and out the door. Sending repeated emails or whatever is just going to slow them down more. 
I have always found their customer service to be fine. They have replied to every email I've sent them. They also replied to me every time I've used the contact us form on their website, except the first time I used it, prior to placing my first order. 
 
To say their customer service and communication is among the worst in the industry is just wrong. There are companies that purposely rip off, lie and scam customers. 
 
No one made you order from Optimus, if you're not happy with the service you have received from them don't order/preorder from them. You claim they have a long and extensive history of this with you. So why are complaining about it when it's what you should expect from your prior experience? 
 
What industry do you work in that never has problems, delays and everything always goes exactly as planned from the start. 
Maybe Optimus should raise prices so they can hire dedicated customer service staff to answer your emails? 
 
Optimus' quality and attention to detail is incredibly rare. Not just in the water cooling industry, it's rare even for high end expensive industrial fittings/valves etc. 
I am extremely happy they take the proper time with everything and do things correctly. Many companies would start taking short cuts, using whatever supplies they can get regardless of quality. Doing things to their standards takes time, usually more time than originally planned. Delays are not always their fault, they have to rely on other companies for supplies and services. 
 
It's really just part of the price we pay for the exceedingly rare quality Optimus is known for. 
 

bavor

pmclean
Giving a reason for something is not the same as making an excuse. They said before that they are upgrading their facility. They also stated at the preorder time for these blocks they were working on doing more in house, to save time in the long run.

 
Given my prior experiences with Optimus this is just another excuse of many that will follow.

Again telling someone reasons for something when they ask is not making excuses. 
 
 

pmclean
You need to be more reasonable and try understanding how things work in the real world. Things don't always go as planned, turn out to be more difficult and/or take more time than what was originally thought, other companies(suppliers) don't follow through with everything on time. You know things that happen in real life, especially when the whole world is still dealing with pandemic. There are shortages of supplies in many industries.

bavor 
Optimus' history of failing to meet deadlines, making excuses, then following it with more excuses, and stating products are in stock and ready to ship when they aren't started before the pandemic.
 
You need to understand that poor customer service, delays in shipping, and claimng that things are in stock when they aren't which started before the pandemic, will continue through the pandemic.

 
I did not say that issues that arise in real life occurred only during this pandemic. I said especially during a world wide pandemic.

pmclean
I've ordered from Optimus several times, I learned a long time ago not to bug them with emails/tweets whatever when they are busy trying to get products finished and out the door. Sending repeated emails or whatever is just going to slow them down more.

bavor 
The people at Optimus would actually have to bother to reply to emails or tweets for it to slow them down.
 
For example, I ordered an item that they said was in stock, they had sufficient stock for many orders, and ready to ship. I immediately placed my order. There were no updates to my order for a week, then my order status on their web page said that the item was backordered. I used the contact form on their page to ask for an update since I was told the item was in stock and the web page also said the item was in stock when I ordered. I NEVER received a reply from the people at Optimus. I waited 3 weeks, sent another question through the contact us page asking about the status of my order. No response from the people at Optimus. Waited another 4 weeks, same thing no response from the people at Optimus. Waited another 4 weeks, no response from the people at Optimus. I was about to try to contact them to cancel my order when my order status was updated and the item was going to be shipped soon. Fourteen weeks after ordering an item that was listed as in stock and their employees said was in stock and they had sufficient stock for many orders.

 
OK, it seems you have bad luck getting emails answered? I don't know what to tell you.  Also it's only your side of the story. You can't expect total strangers to commend a company that provides incredible quality products to thousands of other people based on one poor experience you're claiming. I don't know how their order filling system works but as with other online retailers it is most likely first come first serve. So who knows what happened there but you can't assume what their intentions and/or motivations are. Do you really think they are trying to scam you for what? A couple hundred bucks? Don't flatter yourself, I highly doubt your money is that important to them. Not trying to be an arse just being honest. 
 

pmclean
I have always found their customer service to be fine. They have replied to every email I've sent them. They also replied to me every time I've used the contact us form on their website, except the first time I used it, prior to placing my first order.

bavor 
That is unusual. I have never had Optimus reply to the contact form. There are many people on twitter, other computer hardware forums, and Facebook computer hardware groups who say the same thing about never receiving replies to emails or the contact form.  They never receive a reply to the contact form or email and the only way they can even get a vague answer is through twitter.
 
The only reply I have ever received was in response to a tweet with more vague excuses as to why my "in stock" item was taking months to ship.

 
I have seen numerous other people on twitter or instagram whatever saying the same thing, that they never get a response from Optimus.
I have been tempted to respond to others complaining that Optimus never answers emails or the contact us form from their website. I didn't want to come across as jerk so I have bit my tongue about it many times. 
Honestly I have nothing to gain from this. I just wanted to present another story to people reading this.
 

pmclean
To say their customer service and communication is among the worst in the industry is just wrong. There are companies that purposely rip off, lie and scam customers.

bavor 
Ignoring your customers and repeatedly lying that items are in stock to get orders is right up there with lying and scamming for poor customer service in my opinion.

 
Again you do not know their intentions or motivations, or what went on behind the scenes, you can't accuse them about lying so much. You honestly don't know. You're assuming the worst and that they are out to get you or scam you, which is a little far fetched. You're accusing them of malicious intent when you really don't know. 
 

pmclean
No one made you order from Optimus, if you're not happy with the service you have received from them don't order/preorder from them. You claim they have a long and extensive history of this with you. So why are complaining about it when it's what you should expect from your prior experience?

bavor
I was hoping that they would eventually improve their customer service/communication, improve their ability to estimate production times, and improve their ability actually ship items on time.  Its only been a couple years since I first had issues with them.  I was willing to forgive it when they were completely new, but they have bene around since 2017 and haven't improved in their ability to communicate with customers or deliver products on time.  It actually seems that their ability to communicate with customers has been getting worse since 2017 and not better.
 
I also build PCs for other people and have told them if they want the Optimus parts that they should expect a minimum of a 3 month delay due to issues with obtaining their parts.  If the customer wants the Optimus water cooling products and I order them, it shouldn't take 3+ months for in stock items or items in production now and ready to ship in a couple weeks to actually ship.

 
 
Actually they have been around for over 50 years. They are "some what" new to PC watercooling, but they have been around a lot longer than 4 years. They specialized in manufacturing for the numerous industries prior to delving into PC water cooling. It would seem prior to PC water cooling they were not a retail company, most of their customers were businesses/professionals. I would guess they are used to dealing with customers that appreciate quality and precision over speed. Customers that also are more understanding of how easily delays occur in high precision manufacturing.  You say I go off topic, I'm not sure why you building PCs for others has anything to do with this, but good for you. From what you've said on here I would assume you say the same things to people with who you discuss computer hardware with outside of this forum. 
 
 
 
 

pmclean
What industry do you work in that never has problems, delays and everything always goes exactly as planned from the start.

bavor 
Way to go off topic and make excuses for their poor customer service. There is a difference between an occasional unexpected delay and repeated delays, poor communication/no communication, and misleading customers.

 
 
LOL, I was not making excuses for them or trying to go off topic. I was trying to understand where you're coming from? Attempting to understand how you came to the mindset you seemingly have. I've worked in more than one industry, not a lot - I'm not that old or experienced yet - but I understand how easily delays happen and common they are in some industries. 
 
 

pmclean
Maybe Optimus should raise prices so they can hire dedicated customer service staff to answer your emails?

bavor
Maybe they need to hire someone to actually answer any of their customers' emails. Based on my experience and what I've seen others say they don't answer anybody's emails or reply to the contact form on their page. You are the first person I've ever seen who said they got an actual reply through the contact form on their page.

 
I'm not making this up, again I've got nothing to gain from this. I just wanted to show people Optimus is not as bad you're making them out to be. They absolutely do respond to emails and reply to the contact us form. I've changed orders after making them online, I've had them reply to emails in between orders. 
 

pmclean
Optimus' quality and attention to detail is incredibly rare. Not just in the water cooling industry, it's rare even for high end expensive industrial fittings/valves etc.
I am extremely happy they take the proper time with everything and do things correctly. Many companies would start taking short cuts, using whatever supplies they can get regardless of quality. Doing things to their standards takes time, usually more time than originally planned. Delays are not always their fault, they have to rely on other companies for supplies and services.
It's really just part of the price we pay for the exceedingly rare quality Optimus is known for.

bavor 
At this point I'm beginning to question if the "quality" is worth the extra costs, delays, and poor customer service. Most of their parts(other than GPU blocks) don't perform significantly better than competitors' products costing two thirds or half the price.  So you are paying for the appearance/style of the part.  
 
I really want Optimus to improve their communication to customers and stop stating that things are in stock and ready to ship when they aren't, but they seem to ignore all feedback about that from what I've seen.

 
That is your personal decision and you completely free to never deal with them again. 
 
I have placed several orders and have had no issues and I am exceedingly impressed with the quality of their products. I have easily seen thousands and thousands of fittings in my life, numerous sizes and types, from the retail consumer side and from the commercial/industrial side and I've never seen produce such quality and have such attention to detail. There are many examples of people who are very happy with the performance of Optimus blocks. I completely disagree that we are paying to the appearance/style of the part. Have you read everything on their website, where they state the tolerances/accuracy they use and for example the size of the micro fins? Do you think that's untrue? That we're only paying for style or appearance? I find the level of quality to be self evident in their products. 
 
Most companies in their position, with so many orders and deadlines coming and going would start taking shortcuts, cutting corners, saying "aww screw it, it's good enough, we need to get these sent out". 
I, and I know other feel the same way, are happy Optimus does not do such things. They evidently take the time and do things correctly. They don't sacrifice quality for speed. They can't keep everyone happy. 
 
You seem very upset about your dealings with them and almost take it personal. Maybe you shouldn't buy from them anymore? 
 

pmclean
Again telling someone reasons for something when they ask is not making excuses.

Given Optimus' prior track record and my experiences with them, that is one of their many excuses. They will use that as one of the many excuses to miss production/delivery estimates.  When theya re late in producing the blocks they will go back and reference that as a reason.  In reality, they would have known about facility upgrades ahead of time and been able to factor that into production time.
 
In reality, their production/delivery times are never realistic based on their prior track record. Instead of learning from their many repeated missed production and delivery times, they continue with unrealistic timeframes for production and delivery. Then they will make all sorts of excuses.
 

pmclean
I did not say that issues that arise in real life occurred only during this pandemic. I said especially during a world wide pandemic.

 
The issue is Optimus had plenty of opportunity to resolve or improve those issues long before the pandemic. They didn't. That's poor customer service and a poor business model.
 

pmclean
OK, it seems you have bad luck getting emails answered? I don't know what to tell you. Also it's only your side of the story. You can't expect total strangers to commend a company that provides incredible quality products to thousands of other people based on one poor experience you're claiming.

 
Its more than one poor experience. I was just giving one example of several in recent times. Looking on Twitter, various computer hardware forums, Facebook groups, and discord I have seen I'm not an isolated case and it seems to be the norm for the company to not reply to emails or the contact form. On one hardware forum, someone said the only way to get any sort of communication from them is through twitter.
 

pmclean
I don't know how their order filling system works but as with other online retailers it is most likely first come first serve. So who knows what happened there but you can't assume what their intentions and/or motivations are. Do you really think they are trying to scam you for what? A couple hundred bucks? Don't flatter yourself, I highly doubt your money is that important to them. Not trying to be an arse just being honest.

I never said they are trying to scam me. My point is that they are being completely misleading telling customers that items are in stock, they have a large quantity of that item, the item is available to ship, then after immediately ordering the item, I find out later that they were being misleading and the item was never in stock and available to ship in a short time frame as they claimed.
 
They are probably doing this to increase their sales because people are more likely to order if an item is listed as "in stock" or they are told an item is "in stock." Optimus wouldn't be the only company to do this.
 

pmclean
I have always found their customer service to be fine. They have replied to every email I've sent them. They also replied to me every time I've used the contact us form on their website, except the first time I used it, prior to placing my first order.

 
I'd like to know your secret, because it seems that every comment I've seen about their communication with customers is that its basically non existent and the only way to get a reply is to get a vague response from them on twitter.

pmclean
I have seen numerous other people on twitter or instagram whatever saying the same thing, that they never get a response from Optimus.
I have been tempted to respond to others complaining that Optimus never answers emails or the contact us form from their website. I didn't want to come across as jerk so I have bit my tongue about it many times.
Honestly I have nothing to gain from this. I just wanted to present another story to people reading this.

 
I can understand that your experience was different. Maybe you got lucky, however you probably have seen some of same or similar comments from customers that I have about their lack of communication with customers. So you can't deny that that Optimus has issues with communication with customers.
 

pmclean
Again you do not know their intentions or motivations, or what went on behind the scenes, you can't accuse them about lying so much. You honestly don't know. You're assuming the worst and that they are out to get you or scam you, which is a little far fetched. You're accusing them of malicious intent when you really don't know.

As I said above, I don't think they are trying to scam people. I think they are being intentionally misleading by telling customers that items are in stock and available to ship when they aren't. I also think they actually don't regularly update their web site with actual inventory status so you can never trust the web site to know what is actually in stock.
 
If people think an item is in stock they are more likely to order it than place an order for an out of stock item and wait for it to be produced. This leads to higher sales that they normally wouldn't have if they were truthful and accurate with not only their web page, but also with their communications with customers. If the item is delayed, Optimus gives a vague excuse about the delay and the customer often won't cancel the order.
 

pmclean
Actually they have been around for over 50 years. They are "some what" new to PC watercooling, but they have been around a lot longer than 4 years.

 
Yes I'm aware that they have been around in other industries longer. My point is they have been selling direct to PC consumers since 2017 and have had a poor track record of communication and meeting delivery timelines. Also, they haven't improved on that in 4 years despite many opportunities to do so.
 

pmclean
They specialized in manufacturing for the numerous industries prior to delving into PC water cooling. It would seem prior to PC water cooling they were not a retail company, most of their customers were businesses/professionals. I would guess they are used to dealing with customers that appreciate quality and precision over speed. Customers that also are more understanding of how easily delays occur in high precision manufacturing.

 
I've worked in other industries and if a parts supplier keeps missing delivery deadlines and has poor communication, they aren't used anymore.
 
That makes me think their PC market isn't much of a concern to them because its probably a lower dollar sales volume if they have contracts in other industries. So, producing items for other industries gets priority over their PC parts production. Maybe that's why they can never even come close to their original claimed production and shipment timeframe for PC parts, especially preorders.
 

pmclean
You say I go off topic, I'm not sure why you building PCs for others has anything to do with this, but good for you. From what you've said on here I would assume you say the same things to people with who you discuss computer hardware with outside of this forum.

 
Building PCs for others gives me more opportunity to deal with many different hardware companies and retailers. I've made purchases form many different retailers and parts manufacturers. Optimus is the only one that consistently misses shipment deadlines and has consistently poor communication.

pmclean
LOL, I was not making excuses for them or trying to go off topic. I was trying to understand where you're coming from? Attempting to understand how you came to the mindset you seemingly have. I've worked in more than one industry, not a lot - I'm not that old or experienced yet - but I understand how easily delays happen and common they are in some industries.

My point is the occasional missed deadline in other industries is vastly different than Optimus missing every deadline and having awful communication. No industry would consistently put up with that from a supplier.

pmclean
I'm not making this up, again I've got nothing to gain from this. I just wanted to show people Optimus is not as bad you're making them out to be. They absolutely do respond to emails and reply to the contact us form. I've changed orders after making them online, I've had them reply to emails in between orders.

 
I don't know why you seem to be the only one who is so lucky with communication with them.
 

pmclean
That is your personal decision and you completely free to never deal with them again.

 
If anyone else made a Kingpin 3090 block that was good, I wouldn't be dealing with Optimus. Unfortunately EVGA is the only other Kingpin 3090 water block manufacturer and decided to sell blocks for $300 that are subpar in cooling performance and also sometimes leak between the clear acrylic and the darker plastic parts.

pmclean
I have placed several orders and have had no issues and I am exceedingly impressed with the quality of their products. I have easily seen thousands and thousands of fittings in my life, numerous sizes and types, from the retail consumer side and from the commercial/industrial side and I've never seen produce such quality and have such attention to detail. There are many examples of people who are very happy with the performance of Optimus blocks. I completely disagree that we are paying to the appearance/style of the part. Have you read everything on their website, where they state the tolerances/accuracy they use and for example the size of the micro fins? Do you think that's untrue? That we're only paying for style or appearance? I find the level of quality to be self evident in their products.

 
The real world performance difference between Optimus CPU blocks and many competitors products is so small that its almost within margin or error. When a $60-$70 universal Intel 115X/AM4 block can consistently deliver CPU temperatures within 1C of an Optimus AM4 block until the CPU is overclocked with raised power limits and it drawing 270+ watts, that leads me to question if the Optimus block is actually any better in real world performance than a $60 block or any other lower priced waterblocks.
 
Therefore, you are buying Optimus products for the appearance and name and not the performance when it comes to CPU blocks. Their pump/res combos and fittings look nice, but in reality, you are buying those for appearance, not performance. I haven't see n anything that shows their fittings or pumps perform any better than parts costing half as much. The only time I've seen a significant difference is with their GPU blocks.
 
You can go on and on about quality and attention to detail, but in reality it makes no difference in real world performance, so its mostly about appearance. For example, its the same with watches. Most $10,000 or even $200,000 watches don't tell time any more reliably or accurately than a $50 Timex, but many people still buy them for the appearance.

pmclean
Most companies in their position, with so many orders and deadlines coming and going would start taking shortcuts, cutting corners, saying "aww screw it, it's good enough, we need to get these sent out".
I, and I know other feel the same way, are happy Optimus does not do such things. They evidently take the time and do things correctly. They don't sacrifice quality for speed. They can't keep everyone happy.
You seem very upset about your dealings with them and almost take it personal. Maybe you shouldn't buy from them anymore?

 
I only buy from Optimus when I have no other choice or when someone throws a bunch of money at me for a build and definitely wants Optimus products in their build.  Otherwise I avoid them.

Basically, I want people to be fully aware that Optimus has a long history of repeatedly missing production and shipping deadlines and rescheduling the shipping timeframe multiple times for most preordered items.  Also I want people to be aware that Optimus has a long history of poor communication with customers.  So, be prepared for the Kingpin 3090 blocks to be produced late, have the shipping deadline extended at least once or maybe multiple times, and don't expect Optimus to tell you much until your item is ready to ship.  That's their normal business operations in my experience based on multiple orders over several years.

Obviously I am not the only who receives communication, see post above from GotSpeed.
Creating a product that has to be as precise as a waterblock for another company's video card is maybe a little more complicated then you think. 
The performance difference for Optimus blocks is more than margin of error or run to run variance is my experience and others posting their results. If you think their fittings are no better than all the others you're wrong, just wrong. Sorry not trying to troll but give people the truth here not just try to bash Optimus every way you can think of. They sale a brand name Xylem D5 pump for $75 dollars. Where can you get a D5 for half that? Name one other watercooling website that sell actual brand name Xylem pumps? The reservoir etc, you are paying for much higher quality materials and machining. It's a long term purchase that gives peace of mind against leaks. If you don't consider those advantages, that they mean nothing and you're just paying for looks that's your opinion. But it doesn't change the fact that they are advantages over other products made with inferior materials. Unless you're using a $3 plastic bucket you paid for looks when you bought a res. If you're not overclocking then I would question why you would want to buy any high end blocks to begin with. If someone not overclocking wants to setup custom water loop for silent cooling or whatever reason they probably don't need to spend the extra on the most expensive blocks on the market. 
 
Why do you require regular updates when you preorder? What is there to say to you expect telling you when the product is ready to ship? Really nothing else matters. If you feel entitled to constant updates when you preorder a product that has not even been created yet maybe you should just wait until products are made and more than one batch has been sent out. 
 
I am telling people that Optimus is NOT as bad as you say. They do communicate. I ordered my FTW3 block after I think they sent out two batches. I didn't wait very long for it, about a month maybe less. I certainly didn't feel the need to email them to ask when it would be ready. My CPU block, V2 Intel, came right away, it was at my home in eastern canada in less than 2 weeks from when I ordered. They have responded to every email I've sent them, and responded when I used the contact us form on the website. The very first time I emailed them using the contact us form they did not reply but I had not yet ordered anything so I understand now why they didn't reply. They responded in between one of my orders as well, just to say all my replies have not been directly related to orders I had made. 
 
From all you have to complain about Optimus it confuses me why you continue to order from them, especially preorder.

https://twitter.com/Optim...us/1433596769858777103
8c Delta sounds pretty nice if true. I'm excited for this block whenever we get it.

Just wanted to chime in and say that I really had no idea how high of a reputation Optimus had earlier on in the thread.
 
I picked up a 3080TI FTW3 the other day and when possible, I plan to put that into an optimus CPU / GPU block in that SFF system
 
In the past few days I've become very disgruntled with EKWB.  They go way out of their way to market themselves as top tier but they just aren't.  They're giving me a hard time on replacing a stripped screw.  Not to mention, their pump, rads, and fans all have different standards: 3 different allen wrenches, some phillips and some plastic allen (which shattered when I tried to remove a stopper - I had to score the plastic remnants out of the bottom of my res this morning when the key shattered while trying to loosen a res), I'm just over it..  they wanted me to send youtube videos and pictures of a quantum magnitude screw that had stripped using their own fitted allen wrench when I requested a new screw.
 
Their response should have been, "please send your proof of purchase and we will have a whole new mounting set to you in 2 day shipping".  but no.  They want youtube videos, pictures, descriptions.  Its just laughable.  Its like rolling into the McLaren dealership with your 12C or a Porsche dealer with your turbo and they ask you as a prerequisite are subscribed to sirius XM when doing an engine diagnostic for cylinder misfiring.  Simply outrageous.
 
When you're spending this kind of money, it just doesnt make sense to skimp.
 
My next system will be pure optimus.