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Avoid the EVGA Supernova 1000 P5, 80 Plus Platinum

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Tigerheli79
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2025/01/02 17:18:21 (permalink)
This PSU failed after only 20 months. My PC started crashing and restarting for no reason. After changing out the PSU with my Corsair 850w, the PC runs perfect again. 
 
Here is the kick in the balls......
 
I submitted an RMA to EVGA on 12/31/24 for the PSU because it has a 10 year warranty..... Right?
 
EVGA DENIED my RMA!!! 
Reason:
Hyperdealz, LLC (seller on amazon) is not an authorized reseller. As such, warranty reverts to 3 years from ship date of 10/11/21 so warranty expired 10/11/24.
 
I purchased the PSU from AMAZON on 2/14/23 and it was SHIPPED ON 2/15/23.
 
So not only does the PSU suck and not work, but EVGA just makes up dates to DENY warranty claims.
 
CRAZY!!!!!!!!!!
#1

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    Sajin
    EVGA Forum Moderator
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    Re: Avoid the EVGA Supernova 1000 P5, 80 Plus Platinum 2025/01/03 00:19:35 (permalink)
    Sorry to hear that. Sold & shipped from amazon would have gotten you the full warranty. 


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    EVGATech_ChrisB
    EVGA Tech Support
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    Re: Avoid the EVGA Supernova 1000 P5, 80 Plus Platinum 2025/01/03 10:40:31 (permalink)
    Dear Tigerheli79,
     
    I am sorry for any inconvenience, and I have emailed you and please do not hesitate to contact me if you should have any additional questions.  cbencivenga@evga.com 
     
    Tigerheli79
    This PSU failed after only 20 months. My PC started crashing and restarting for no reason. After changing out the PSU with my Corsair 850w, the PC runs perfect again. 
     
    Here is the kick in the balls......
     
    I submitted an RMA to EVGA on 12/31/24 for the PSU because it has a 10 year warranty..... Right?
     
    EVGA DENIED my RMA!!! 
    Reason:
    Hyperdealz, LLC (seller on amazon) is not an authorized reseller. As such, warranty reverts to 3 years from ship date of 10/11/21 so warranty expired 10/11/24.
     
    I purchased the PSU from AMAZON on 2/14/23 and it was SHIPPED ON 2/15/23.
     
    So not only does the PSU suck and not work, but EVGA just makes up dates to DENY warranty claims.
     
    CRAZY!!!!!!!!!!







    #3
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