alandoy

alexmpl46
The statistics showing 1,72% of evga's whole GPUs production sent to Europe. That much evga care about european customers.
 

Where are you seeing that percentage (1,72% above) of cards sent to Europe? 
 
The comparison of the North American and European queues I did a few days ago, suggests that "for the most part" there is rough parity between the two region queues. For sure, something is definitely suspicious for the 3090 FTW3 Ultra as that consistently and repeatedly has fallen more and more behind the US counterpart, but that would be the only sku that I see the NA queues being massively favored over the EU. Also, the 3070 XC3 too is a little off as well - but not as much. 
 
I'd be as harsh as pretty much anyone here, but I can't really blame EVGA for much. They didn't create the shortage, and to the best of my knowledge they are the only board manufacturer who's gone out of their way to help ( or at least attempt) do something about it by introducing the queues. However, where we can find fault is the lack of information that's happened since. EVGA are no different in this respect than most other companies. They have all the "burn down rates", expected delivery schedules, etc.....and while I wouldn't expect things like "Hey your card will be shipped April 3rd", they could give general guidance to the community on what's happening, when they expect things to improve etc. That wouldn't be giving away "state secrets".

It might be easier to say nothing, but looking out for your customers should always be seen as the right thing to do. Unprecedented problems call for unprecedented thinking/solutions. 
 
 

alandoy

Armathyx
Are you aware of how the 3060 queue went down in Europe?

Not sure I follow you Armathyx?
 
That said, its disappointing to see the choices not available in Europe which are there in North America. Even if I personally don't care too much about hydro, I'd still like to see the option available....if only for the people who do care. Perhaps EVGA will reverse that decision down the road?
I would like to think that if EVGA (or indeed any company) has any semblance of sense, if they see that there are people willing to part with their hard earned coin in a specific market that they'll create the product to match the demand. Hell they are in the game to make money! Walking away from customers doesn't seem to make sense to me, but perhaps there are not simply aren't enough customers in the domain to make it worthwhile. Sad though either way. 
 
 
 

alandoy

Armathyx
 
EVGA opened sales through the European website sometime during the first minutes of the 3060 release. They sold all the stock that was meant for our queue to bots and whoever was lucky enough to see the window of opportunity. That is why our queue is 2 seconds in while yours is 12 minutes in. While your queue might see several more minutes of movement during the next week, ours might be stuck for months in the first few seconds.
 
Do note that on top of queue priorities, you have employees who regularly visit this forum and update you with the NA situation. We don't have any of that.
It's good for you that you have priority and whatever. But these "be happy with what you got" posts coming from NA users to EU users are lame.

Thank you for clarifying Armathyx. Just to be clear, I'm like you. I'm a customer waiting for a card in Europe. I don't work for EVGA nor do I have any insight into what is going on behind the scenes with how the cards are distributed. I do have some experience myself in mathematical modelling, and from that I'd like to think that we can infer things from the data that BovineGaming and others have tabulated, but sadly in reality we're simply guessing. Some of those guesses are "high probabilities" but they are, at the end of the day.... guesses. They could be right, but also they may be completely off the mark. I'd also echo what you mention that anyone posting "be happy with what you got" emails are lame. I'd very much see everyone, irrespective of market, to be in this together. No one market should get favored over another, and that's why it irks me when I see the imbalances that we know exist. We may not know the exact reason why, but we can see some (at least on the surface) imbalance for sure. Some will be downright mistakes - and that's ok. If opening up the website to bots in Europe was a mistake - someone should own that mistake and make sure it doesn't happen again. 
 
The problem I feel is compounded by the lack of information coming from EVGA. I've said it before, but they could go *a long way* in removing a lot of the frustration felt by being more open and transparent to the problems/challenges that they face. Some people speculate it's miners, some bots hitting the website, others GPU dies coming from the foundry or associated parts (DDR memory etc) from other suppliers, or even lack of available shipping resources.  I'm sure all these things are true to varying degrees at times - and if people knew the problems, they would be far (far!) more tolerant. But when people don't have any facts and we're left trying to infer/deduce things ourselves, that just raises disillusionment. 95% of people here are reasonable, smart minded customers. I'd trust in them! 
 
 

BovineGamer
Just 2 quick reminders:
- the people working on the spreadsheets and making the summaries do not work at EVGA, that includes ME
- data from my reports is based on self-reported emails, which we know at this point are much smaller in scale compared to NA
 
I do apreaciate that the community is always trying to figure out the logic of the queues, but do not take these small numbers at face value, they are certainly not representative of the reality, no matter how much the DE site messed up.
That is why I keep telling people to focus on the head of the queue rather than how many cards dropped.
 
A much better system appears to be the inbuilt global queue number that was discovered a few months ago and was mentioned on NA thread this week. Unfortunatley it appears to be global but still gives an idea of how far we are.

alandoy
Where are you seeing that percentage (1,72% above) of cards sent to Europe?

exzzy
They hate us.