jbgrobler
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Re:EVGA X79 Dark
Friday, August 09, 2013 6:24 PM
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I am going to continue the RMA because I REALLY want a stable motherboard, but I feel cheated.
- EVGA Z790 Classified (BIOS v1.11) [121-RL-E798-KR]- EVGA SuperNOVA 850 T2 [220-T2-0850-X1]- Intel Core i9 13900KF [BX8071513900KF]- ASUS TUF Gaming GeForce RTX 4070 Ti - [TUF-RTX4070TI-O12G-GAMING]- 2x WD Black SN850X 1TB (RAID0) (WDS100T2X0E)- Samsung 990 Pro 1TB [MZ-V9P1T0B/AM]- 2x CORSAIR Vengeance 16GB DDR5 6000MHz - [CMK32GX5M2D6000Z36]- DeepCool LT720 AIO [R-LT720-BKAMNF-G-1]- Fractal Design Meshify 2 [FD-C-MES2A-02]- Windows 11 Pro
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bdary
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Re:EVGA X79 Dark
Friday, August 09, 2013 6:33 PM
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xghoulx
bdary
Return the X58 for a refund??
Yes, I purchased it through Amazon, they care about their customers and offer things like that...
EDIT: Oh sorry I see my error... I meant to say "X79 FTW"
I wish I still had my old X58 :( not a single issue with that board.
Lol. I thought maybe that's what you meant... 
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bdary
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Re:EVGA X79 Dark
Friday, August 09, 2013 6:35 PM
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jbgrobler
I am going to continue the RMA because I REALLY want a stable motherboard, but I feel cheated.
I was just curious. Thought maybe with the minimal price difference, you'd opt for the "having 2 mobo" option.
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loveha
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Re:EVGA X79 Dark
Friday, August 09, 2013 7:53 PM
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I don't think you guys are complaining correctly. Posting in the forums don't seem to be working, so pick up the phone http://www.evga.com/about/contactus/ Call every single day, the more people who do that each day, who knows, maybe they will get tired of the phone calls and do something.
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xghoulx
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Re:EVGA X79 Dark
Friday, August 09, 2013 8:54 PM
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loveha
I don't think you guys are complaining correctly. Posting in the forums don't seem to be working, so pick up the phone http://www.evga.com/about/contactus/ Call every single day, the more people who do that each day, who knows, maybe they will get tired of the phone calls and do something.
I just sent them an email, I don't want to give them the pleasure of putting me on hold... I stressed my concerns about not being able to have my system down waiting for the new MB. Hopefully they will allow a cross shipment option as mentioned on their site:
http://www.evga.com/howtorma/
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CAxVIPER
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Re:EVGA X79 Dark
Friday, August 09, 2013 9:20 PM
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xghoulx
loveha
I don't think you guys are complaining correctly. Posting in the forums don't seem to be working, so pick up the phone http://www.evga.com/about/contactus/ Call every single day, the more people who do that each day, who knows, maybe they will get tired of the phone calls and do something.
I just sent them an email, I don't want to give them the pleasure of putting me on hold... I stressed my concerns about not being able to have my system down waiting for the new MB. Hopefully they will allow a cross shipment option as mentioned on their site:
http://www.evga.com/howtorma/
Considering people have already paid and it wasn't offered it wont happen.
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Nereus
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:12 PM
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xghoulx
dustingg
one of the reason I Just cancelled my setup.
I don't know how I overlooked this, I guess I assumed it was like 99% of the other companies I've ever dealt with doing an RMA... I've never heard of this "send it to us first" process, especially when it means your ENTIRE system will be down for XX amount of days (and this is not a "gaming" system). So now it seems the more reasonable option is to cancel everything (stepup payment) return the FTW for a refund and wait to buy the Dark... :/
(1) Nobody else has a step-up program. (2) Every other company requires you to send the old board in if you are doing an RMA, unless, like EVGA offers when you register, you pay for the advanced RMA cross-shipping option. (3) Please advise which company allowed you to do an RMA and they sent you a replacement product without you sending them the non-functioning product first so they can verify it is actually broken and then possibly repair it rather than send a new board.
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Nereus
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:18 PM
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xghoulx
bdary
Return the X58 for a refund??
Yes, I purchased it through Amazon, they care about their customers and offer things like that...
EDIT: Oh sorry I see my error... I meant to say "X79 FTW"
I wish I still had my old X58 :( not a single issue with that board.
With SOME products, Amazon will send you a new one, BUT you have to pay for it up front. They will then credit you for the old one when you return it. They do not send you products for free. Like Newegg and everywhere else, you have 30 days to return for a refund, but beyond that, it's RMA time. If you had returned your X79 within 30 days, you could have got a refund too.
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Nereus
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:28 PM
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Hey EVGA, for these guys cancelling their stepups, can I please buy one of those Darks now (for full retail), since they were allocated already and are therefore now 'excess stock'?
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zerocool101
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:33 PM
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13900KS on Z690 Dark KP FE 4090
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Ccrunch10
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:33 PM
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Just got the email notification saying the mobos are in stock. Finally! Hope this mobo was worth the wait.
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bdary
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:35 PM
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Nereus
Hey EVGA, for these guys cancelling their stepups, can I please buy one of those Darks now (for full retail), since they were allocated already and are therefore now 'excess stock'?
Lol. +1 I had the same thought when I saw the 1st cancellation... 
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dustingg
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:37 PM
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Just paid for my Dark!!!!!!
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pociej
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:40 PM
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Nereus
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:41 PM
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bdary
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:43 PM
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I keep trying, but I get the error message "OOPS, can't find what you're looking for".
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chump7431
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Re:EVGA X79 Dark
Friday, August 09, 2013 10:51 PM
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I think I will wait for the board to hit Amazon or Newegg.
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bdary
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CAxVIPER
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Re:EVGA X79 Dark
Friday, August 09, 2013 11:17 PM
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Guess ill go move some money into the PC account and see if the board is worth it.
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Equinediver
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Re:EVGA X79 Dark
Friday, August 09, 2013 11:31 PM
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bdary
I keep trying, but I get the error message "OOPS, can't find what you're looking for".
Getting the same error  Edit: Switched to Chrome and it went through fine
post edited by Equinediver - Friday, August 09, 2013 11:41 PM
 Main rig: Intel i7 6850K EVGA X99 EVGA 980Ti 32Gb Corsair Dominator Platinum Samsung 950 Pro M.2 EVGA 1600 T2
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xghoulx
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Re:EVGA X79 Dark
Friday, August 09, 2013 11:57 PM
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Nereus
xghoulx
bdary
Return the X58 for a refund??
Yes, I purchased it through Amazon, they care about their customers and offer things like that...
EDIT: Oh sorry I see my error... I meant to say "X79 FTW"
I wish I still had my old X58 :( not a single issue with that board.
With SOME products, Amazon will send you a new one, BUT you have to pay for it up front. They will then credit you for the old one when you return it. They do not send you products for free.
Like Newegg and everywhere else, you have 30 days to return for a refund, but beyond that, it's RMA time. If you had returned your X79 within 30 days, you could have got a refund too.
And I have no problem paying in full upfront hell charge me double! then reimburse me when I send them the old board... that's better than having my system offline for 5+ days. but this was the response from EVGA: "Unfortunately our EVGA office does not offer a store front for will call services. This is simply a business office and unfortunately we would need to have you ship in the product, once received, we can issue the Dark. With our step-ups we unfortunately do not offer cross-shipment services." Regards, Jayson C RMA Management So I'm Opting-Out of my Step-Up and asked for a refund...
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firerx
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Re:EVGA X79 Dark
Saturday, August 10, 2013 0:01 PM
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This is nothing new in the way EVGA does things as far as the step up program. I used to live an hour away from EVGA and still couldn't just show up and get product. Their not doing anything out of the ordinary here. 
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xghoulx
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Re:EVGA X79 Dark
Saturday, August 10, 2013 0:08 PM
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firerx
This is nothing new in the way EVGA does things as far as the step up program. I used to live an hour away from EVGA and still couldn't just show up and get product. Their not doing anything out of the ordinary here.
I just wasn't aware cross-shipment wouldn't even be considered an option being they do offer that on other products etc. especially with a component that takes your entire system down... I really don't want to see my 3k system sitting in pieces on my kitchen table for 3-5+ days waiting for them to send me a replacement board. My fault for thinking they would allow something this logical to registered long term loyal customers...
post edited by xghoulx - Saturday, August 10, 2013 0:49 PM
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bdary
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Kolich
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:03 PM
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Hello guys!
i have a question:
whats differents beetween X79 classified and X79 dark instead 8 slots of DIMM
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loveha
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:09 PM
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Kolich
Hello guys!
i have a question:
whats differents beetween X79 classified and X79 dark instead 8 slots of DIMM
A LOT more stable motherboard, with more features in a brand new BIOS. The Dark exists only because the first boards were so bad no one wants to buy them anymore. Just go back through the three or four threads to read about all the "hate" to the Classified and FTW.
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Kolich
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:16 PM
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loveha whats you mean about: i have now Mobo X79 classified, you recomend use evga promotions for upgrade or it will be waste money? and i have EK waterblock on Mobo, it will be compability with new Dark?
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loveha
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:19 PM
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Kolich
loveha
whats you mean about:
i have now Mobo X79 classified, you recomend use evga promotions for upgrade or it will be waste money?
and i have EK waterblock on Mobo, it will be compability with new Dark?
No, block will not be compatible, if your board works and you have no issues, stay with it. Most people have so many problems with the board though they would rather trash it.
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Kolich
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:25 PM
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hmmm...i see on the photo it same pcb....and place which im placed waterblock too same....may be you mistaked? my waterblock i mean will be compatible...
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poly_pusher
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Re:EVGA X79 Dark
Saturday, August 10, 2013 9:48 PM
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It's not the same. The locations are similar but if you look more closely, there is much less space between the CPU and the first PCI-E. The old waterblock will not likely fit. As an example. Look at the x58 FTW3, then look at the X58 SLI3. Two very similar boards by layout however, the EK offerings required different different blocks and the layout of those two boards was more similar than the boards you are talking about. It's pretty rare for a motherboard block to be exchangeable between products even from the same vendor. I'm actually really curious to see where the input/output will be placed on a motherboard block for this board. There isn't much room anywhere. My guess in the layout I created for cooling this board was between PCI1 and PCI2, below the memory. Seems like that is the area with this most room.
post edited by poly_pusher - Saturday, August 10, 2013 9:51 PM
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