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1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!

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greekie
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/01/31 12:55:44 (permalink)
navyguy3117
EVGATech_rayH
 
Will this help the user who was basically refused an RMA because a pointless plastic click cracked? (you know the fan header that wouldn't cause this issue after installing the hybrid cooler)?




@EVGATech_rayH I too would like to know this as I am that said user with the refused RMA now even after offering to pay any extra charges that would occur  
 
Maybe this has something to do with the low stock of cards?
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/01/31 14:12:32 (permalink)
I am glad they are working on a solution. I was excited to run this card with this cooler as I have a couple 1080ti hybrids that run at exceptional cool temps under high demand (GPU renderings).. 
 
I would like to add that it would be nice if they would release a bios update for folks who buy this cooler. When you use Precision software it still thinks it has the ICX 3 fan cooler..  I actually think this could be part of the problems people are experiencing because the water pump does not have an RPM feed so the card is not aware that the GPU fan is even functioning. Not sure if that matters. Anyway, if you could flash the card bios to update to a single fan slider that controls the fan on the Hybrid cooler, that would be great. 
 
I had to RMA my card, and I am keeping my Hybrid kit ready if a solution is found. So far the customer service has been great. 
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/01/31 15:35:24 (permalink)
Mattcsheppard
I am glad they are working on a solution. I was excited to run this card with this cooler as I have a couple 1080ti hybrids that run at exceptional cool temps under high demand (GPU renderings).. 
 
I would like to add that it would be nice if they would release a bios update for folks who buy this cooler. When you use Precision software it still thinks it has the ICX 3 fan cooler..  I actually think this could be part of the problems people are experiencing because the water pump does not have an RPM feed so the card is not aware that the GPU fan is even functioning. Not sure if that matters. Anyway, if you could flash the card bios to update to a single fan slider that controls the fan on the Hybrid cooler, that would be great. 
 
I had to RMA my card, and I am keeping my Hybrid kit ready if a solution is found. So far the customer service has been great. 




I believe there is a bios for a  FTW3 modded with EVGA Hybrid AIO from techpowerup bios database. Essentially when its modded its just like a off the shelf Hybrid card.    I remember Sajin linking it but can't find find post now.    It allows correct RGB operation, not sure about PXOC fan behaviour or even if it updates any firmware.  Maybe someone else can advise.
 
edit: ahhhh here    https://www.techpowerup.com/vgabios/195363/evga-gtx1080ti-11264-170612
 
Goto look closely for the ftw3
post edited by dual109 - 2018/01/31 15:39:26
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/01/31 19:40:26 (permalink)
dual109
Mattcsheppard
I am glad they are working on a solution. I was excited to run this card with this cooler as I have a couple 1080ti hybrids that run at exceptional cool temps under high demand (GPU renderings).. 
 
I would like to add that it would be nice if they would release a bios update for folks who buy this cooler. When you use Precision software it still thinks it has the ICX 3 fan cooler..  I actually think this could be part of the problems people are experiencing because the water pump does not have an RPM feed so the card is not aware that the GPU fan is even functioning. Not sure if that matters. Anyway, if you could flash the card bios to update to a single fan slider that controls the fan on the Hybrid cooler, that would be great. 
 
I had to RMA my card, and I am keeping my Hybrid kit ready if a solution is found. So far the customer service has been great. 




I believe there is a bios for a  FTW3 modded with EVGA Hybrid AIO from techpowerup bios database. Essentially when its modded its just like a off the shelf Hybrid card.    I remember Sajin linking it but can't find find post now.    It allows correct RGB operation, not sure about PXOC fan behaviour or even if it updates any firmware.  Maybe someone else can advise.
 
edit: ahhhh here    
 
Goto look closely for the ftw3


Wouldn't you flashing a new bios void your warranty?
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 11:35:12 (permalink)
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 12:39:41 (permalink)
dual109
Well given I've heard nothing officially from EVGA  I might try and install my kit I've had sitting at home new in Box for last 2 weeks and for the record I'm going to be extremely meticulous installing the kit and and be mindful of what has been mentioned in this forum so at least I will have some rebuttal for a RMA if indeed it is affected with the same problem.   I'll report back once I'm finished unless something in the interim is posted by EVGA.
 
 


Any update on your kit working?
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 12:41:38 (permalink)
shaolinn
dual109
Well given I've heard nothing officially from EVGA  I might try and install my kit I've had sitting at home new in Box for last 2 weeks and for the record I'm going to be extremely meticulous installing the kit and and be mindful of what has been mentioned in this forum so at least I will have some rebuttal for a RMA if indeed it is affected with the same problem.   I'll report back once I'm finished unless something in the interim is posted by EVGA.
 
 


Any update on your kit working?


Yes been wondering as well! It's like you think it must be fine since he hasn't been back to mention it.. but he could be waiting to put the stock cooler back on first to see if the card survived.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 12:57:05 (permalink)
Yeah my 1080ti is having overheating issues so would upgrade to hybrid, but not like its in stock anymore in Europe.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:38:24 (permalink)
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 
AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:40:56 (permalink)
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:40:57 (permalink)
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:42:58 (permalink)
AHowes
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

Yea. I mean there is probably a way but I'm not en engineer so I don't know.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:44:08 (permalink)
Hello, if you are still having this issue with your Hybrid kits, we will need to replace the kit. We will also ask that you install the original cooler and try both BIOS modes to see if the performance and stability are restored with the air cooler.
Please make sure that the Hybrid Kit is registered to an EVGA account and then open up a Support Ticket for the replacement of the kit at EVGA.com > Service > Support Tickets. The serial number for the Hybrid Kit is on the radiator and the retail packaging.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:47:42 (permalink)
EVGATech_RayH
Hello, if you are still having this issue with your Hybrid kits, we will need to replace the kit. We will also ask that you install the original cooler and try both BIOS modes to see if the performance and stability are restored with the air cooler.
Please make sure that the Hybrid Kit is registered to an EVGA account and then open up a Support Ticket for the replacement of the kit at EVGA.com > Service > Support Tickets. The serial number for the Hybrid Kit is on the radiator and the retail packaging.


This is what you call good service. :) 
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:48:06 (permalink)
AHowes
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

Although that would be cool if they could but I doubt it would work as something like that would require memory and memory loose itself when power is removed. A bios works because the data is static. The memory on the card only works while in use. Pnce the power source is removed that memory state is gone as well. 
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:51:22 (permalink)
navyguy3117
AHowes
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

Although that would be cool if they could but I doubt it would work as something like that would require memory and memory loose itself when power is removed. A bios works because the data is static. The memory on the card only works while in use. Pnce the power source is removed that memory state is gone as well. 


Well you can do it like motherboards. The little battery holds your settings for your bios settings. I forgot the name sorry.
AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 13:57:32 (permalink)
Yeah and somehow those m.2 drives are holding memory as well.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 16:15:57 (permalink)
EVGATech_RayH
Hello, if you are still having this issue with your Hybrid kits, we will need to replace the kit. We will also ask that you install the original cooler and try both BIOS modes to see if the performance and stability are restored with the air cooler.
Please make sure that the Hybrid Kit is registered to an EVGA account and then open up a Support Ticket for the replacement of the kit at EVGA.com > Service > Support Tickets. The serial number for the Hybrid Kit is on the radiator and the retail packaging.




Ticket submitted, was going to install it this weekend as its still in box.   Whats the outcome were there some units that were faulty???? Or are the replacement units different??????
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/01 16:33:50 (permalink)
navyguy3117
AHowes
Tucubanito07
Mattcsheppard
My thought was that it would be something supplied by EVGA as part of the hybrid cooler installation process. I think having proper recognition/control of the hardware would be better for warranty purposes. 


Maybe they can put something on the card thats lets them know the miles on a card and you can see if it was used for crypto. 


Yeah like mileage on a car.. that right there would tell the tail. Gamers are not runing loads 24/7.

Although that would be cool if they could but I doubt it would work as something like that would require memory and memory loose itself when power is removed. A bios works because the data is static. The memory on the card only works while in use. Pnce the power source is removed that memory state is gone as well. 


Are you forgetting a certain type of memory that retains data when power is removed...it's pretty common...

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/02 04:06:04 (permalink)
dual109
EVGATech_RayH
Hello, if you are still having this issue with your Hybrid kits, we will need to replace the kit. We will also ask that you install the original cooler and try both BIOS modes to see if the performance and stability are restored with the air cooler.
Please make sure that the Hybrid Kit is registered to an EVGA account and then open up a Support Ticket for the replacement of the kit at EVGA.com > Service > Support Tickets. The serial number for the Hybrid Kit is on the radiator and the retail packaging.




Ticket submitted, was going to install it this weekend as its still in box.   Whats the outcome were there some units that were faulty???? Or are the replacement units different??????


Yes I would like to know this too. There's still stock in newegg US, but for Europe that would be high shipping cost + tax, so not worth it if it's not down to some isolated incidents.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/04 06:26:42 (permalink)
I submitted a ticket for the cooler replacement, but they don't seem to have a clue what's going on.  
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/04 12:32:52 (permalink)
Shame, I just ordered this kit off newegg last night and now think I'm going to cancel my order. Glad I read this thread.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 00:01:56 (permalink)
Damn...why I didn't see this posts before I install the kits...now I get the same problem with my card!!!
Possibly high mounting pressure cause some damage?
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 03:07:21 (permalink)
bisu0728
Damn...why I didn't see this posts before I install the kits...now I get the same problem with my card!!!
Possibly high mounting pressure cause some damage?



So your having the same issues as the others yes???
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 07:04:43 (permalink)
AHowes
Yeah and somehow those m.2 drives are holding memory as well.

SSD's are a non-volatile  memory on GPU's is volatile meaning they lose data when power is removed. And adding a CMOS battery like a motherboard would be a bad idea considering the temps that a card can reach while gaming for a few hours. Not saying the battery would blow but it would lose its integrity quickly from the heat that would reach it. I am not for miners sucking up all the cards like they are either. But with the state of GPU mining, the way it is people who currently have cards could always mine on theirs to get extra cash to upgrade items they couldn't before. 
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 07:30:03 (permalink)
navyguy3117
AHowes
Yeah and somehow those m.2 drives are holding memory as well.

SSD's are a non-volatile  memory on GPU's is volatile meaning they lose data when power is removed. And adding a CMOS battery like a motherboard would be a bad idea considering the temps that a card can reach while gaming for a few hours. Not saying the battery would blow but it would lose its integrity quickly from the heat that would reach it. I am not for miners sucking up all the cards like they are either. But with the state of GPU mining, the way it is people who currently have cards could always mine on theirs to get extra cash to upgrade items they couldn't before. 

Yes, his point was that there is more than one type of memory, that you don't necessarily have to lose information from memory when a computer is turned off, and you don't need a battery to store information depending on the memory type you choose.  Flash memory, for example, is extremely popular and very inexpensive in small densities.  The GPU already has non-volatile memory on the board (where the firmware is stored).

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 07:33:03 (permalink)
Yes, exactly same issue! RMA has approived, and I am waiting the shipping label.
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 07:34:15 (permalink)
AHowes
Someone needs to come up with something to put on the whole bottom of the cooler.. so when you install it you will know where it's touching the card where its not supposed to once and for all

Play dough.. I'm guessing cause doing a thin layer of cheap thermal paste over the whole cooler would suck for clean up..

 
Permatex 80038 Prussian Blue Fitting Compound, 0.75 fl oz Tube  (Amazon link < $8.00 for Prime members) 
 
this is the product we use in industrial setting to evaluate contact through transfer -- kind of a petroleum jelly texture - Dark Blue in color
 
you would use the tiniest amount possible one 1 surface - (must spread it out evenly), assemble very carefully (no movement) separate (again pulled straight up) and evaluate 
 
It does not dry - but cleanup can be an issue as it is designed to stay put - just keep wiping - over & over with clean lint free rag
 
the dark Blue color is fairly easy to see on the surface it transfers to.
 
a tube that size last years even in an industrial setting --> you use Very Little

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 09:10:18 (permalink)
Cool GTX
AHowes
Someone needs to come up with something to put on the whole bottom of the cooler.. so when you install it you will know where it's touching the card where its not supposed to once and for all

Play dough.. I'm guessing cause doing a thin layer of cheap thermal paste over the whole cooler would suck for clean up..

 
Permatex 80038 Prussian Blue Fitting Compound, 0.75 fl oz Tube  (Amazon link < $8.00 for Prime members) 
 
this is the product we use in industrial setting to evaluate contact through transfer -- kind of a petroleum jelly texture - Dark Blue in color
 
you would use the tiniest amount possible one 1 surface - (must spread it out evenly), assemble very carefully (no movement) separate (again pulled straight up) and evaluate 
 
It does not dry - but cleanup can be an issue as it is designed to stay put - just keep wiping - over & over with clean lint free rag
 
the dark Blue color is fairly easy to see on the surface it transfers to.
 
a tube that size last years even in an industrial setting --> you use Very Little


Hopefully evga has some of that around haha

Thanks for the info! Hopefully someone has that in there garage and can try it. I'm sure some th Ming alcohol 99% could clean it up as well.

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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem! 2018/02/05 15:34:04 (permalink)
Hi,
 
I put a RMA in for my kit which is still in box unused concerned about installing the kit and stuffing my card because I'm in Australia and postage isn't cheap and turnaround for RMA would be at least 2 weeks.   The reply from EVGA is below;
 
  
We have not issued any recalls for the FTW 3 Hybrid Kit. After reviewing the issue I do not believe you will have any issues with your hybrid kit. I would recommend installing the kit and using the card. If you do have any issues, please reinstall the stock cooler and contact us back.

Best Regards,
EVGA

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