I think it was my attention to small detail that puzzled me when the instructions said two #12 rubber pads, yet only one existed, due to lack of any explanation of them being attached and the need to separate them. Either way, this certainly is an issue, and as I stated to Brendan on the support line, think of how many of these cards are clock locked and the user has no clue, because things still work, albeit slower. The lay person would be none the wiser, or EVGA would have a mutiny on their hands.
Yes, a better topic heading might help, this is costly and time-consuming for many of us.

PietroBR

atomicvai

PietroBR
God dammit.
I'm in the club as well
Didn't saw this post before.
Gotta install the Air cooler back tomorrow to see if the card will work fine.

Was your metal grate loose or clipped in properly?

Nope.
It was loose.
But never though it was an issue.
I'm going to install the original heatsink and pray that the card works as before.

Yeah, really looks like that's the underlying issue (only metal on the shroud that could possibly contact the card).  I'm surprised EVGA hasn't properly dealt with this.  Even my replacement from them was loose.  I would have possibly pooched a second card if I hadn't seen it mentioned on here to clip it properly to the shroud.  As great as their customer service was in replacing my card and cooler, they are failing at communicating what the issue is and what to look for to new customers or existing ones that have had theirs replaced.
 
Here is what I did differently from my first install to my second install:
 
1.  Left the shroud off for the first test, to confirm working before installing the shroud.
2.  Ensured the metal grate was properly clipped in to the shroud (not mentioned anywhere by EVGA).
3.  Did NOT remove the backplate, just the screws (there is zero reason to remove the backplate for the installation).
 
Beyond that, I did everything exactly the same between the two installs.  As far as I could tell, there was no difference between my first kit and the replacement.  I think EVGA just crossed their fingers and hoped it would work.  I tightened all the screws the same both times.  I didn't install the two microscopic rubber pads either time.  The second install works perfectly.
 
Hope that helps for anyone reading this in the future before installing the kit.
 

Consider yourself extremely fortunate, you broke yours the opposite way! Many of us put the air cooler on and came back to the same clock locked 1569 core. Now, figure out what you did so we can all get higher clocks ;)
 

Okay,
I did a run on Firestrike Extreme, and scored way slower than it should.
Something went wrong with the Power Delivery on the card.
It's not beeing able to hit even 70% of the Power Limit (even thought my clocks are around 2060Mhz O.o).
Nvidia Power Settings config is set to Adaptive, but I will run another test with "Maximun Power" option.

Anyway, here's some pics to try to show what I mean.


https://i.imgur.com/o06WoYy.jpg
 
Firestrike Comparison


https://i.imgur.com/Biq7syc.jpg
https://i.imgur.com/XBgWcyY.jpg

Link for the comparison: https://www.3dmark.com/compare/fs/14942648/fs/14155321#

Voltage control might have been shorted by the hybrid kit somehow.


EDIT: Also, have submitted a ticket to EVGA Support to start the Hybrid Kit RMA.

HeavyHemi
 
You didn't accidentally leave some sort of vsync enabled did you?

Not at all (neither on the firestrike, or nvidia Control panel).

HeavyHemi

PietroBR

HeavyHemi
 
You didn't accidentally leave some sort of vsync enabled did you?

Not at all (neither on the firestrike, or nvidia Control panel).

Okay...but, that is what your results look like....very strange.  How about a Superposition run?

I did not completed the run, but I did monitored the Power Consumption, and it won't past 60% (same for all 1080p extreme / 1440p / 8K optimized). Also, I wasn't able to reach even 2000Mhz on Superposition (3DMark runs would hit over this frequency).

This is all very confusing. Incredible how a bad batch of hybrid kit manage to kill a GPU in this way.
 
EDIT: I did 1 run at 1080p extreme on Superposition.
Comparison with a run I did in December 2017


Clock was around 2075Mhz now, but look at the FPS on both runs. Almost 20fps in average of diference, despite having higher clocks.

ty_ger07
Give up; it's toast. That's not the first time I have seen a video card function properly in every measurable way but still unexplainably not perform as it should. Sometimes there is just something messed up in an immeasurable way; or it is throttling rapidly but briefly, fluctuating so fast that you can't measure it but the overall performance makes it obvious.

Yeah.
I already convinced myself that the card toasted.
I was just trying to find the root of the issue.

Either way, RMA will be the way..

evgapcbuilds
They still do RMAs for that?

Why wouldn't they? Are you human or robot?

evgapcbuilds

ty_ger07

evgapcbuilds
They still do RMAs for that?

Why wouldn't they? Are you human or robot?

Oh I thought you broke the card somehow since you said “toasted” lol

Feel free to read any part of the thread next time before commenting. You seem to be trying real hard for 100 posts. Just so you know, there aren't any Elite video cards available; there haven't been any for weeks.

unclenode
Yes, you are seeing the other effect of this failed installation. No boost clock (so locked at 1569) AND more importantly the VDC voltage is not allowing past a certain voltage, which is causing the real world performance loss of around 30%+. That is how I actually found out I had a problem, I was watching a YouTube video of the Superposition benchmark and an EVGA guy talking about Precision and overclocking. He was hitting 70-90 fps on 4k Optimized with his FTW3 and hybrid cooler while I was hitting 42fps with the same card. That's a huge hit.

Yup.
In my case I won't past 0.950V and 60% of Power Limit, limiting the card on the 1860ish Mhz if full stock.

I recorded two runs on Superposition via GPU-Z Log.
I will try to upload the Excel sheet here out of curiosity.

I wish I would have read this before using a gift card to order a hybrid kit. Is the consensus that the grill is shorting the power delivery? If so what exactly am I looking for to ensure this is safe to install? I saw in an earlier post that there should be some electrical tape some where, but I am not exactly sure where that should be. Any help before I risk my card would be appreciated.

hope this isn't a problem that is too common 

Just dropped a line to customer service. We will see what they say.

unclenode
They will issue an RMA, for both the card and hybrid cooler if need be, but the guys I've spoken to act like they've never heard of the issue. I had to direct them to this thread as proof that there were numerous people with the exact same issue.
I have a FTW3 Hybrid (already assembled) coming today, that sucker had better work out of the box.
 

Prob told to say that I'm guessing since this has been going on for a while now.

I got the ftw3 hybrid in my son's rig and it's awesome!

dual109
I contacted EVGA about 2 weeks ago and there was no recall on the Kit.  I posted this a few pages back. 
 
Cheers

Agreed,  I sent an email to EVGA and they specifically mentioned that there was no recall or version 2 of the hybrid kit for the FTW3. They told me to install it first and if something happens then they will RMA both if need be. I also directed them to this thread and got no response back. 
 
I also haven't installed the shroud on my hybrid kit and it's running great. Lol! Too busy at work at the moment to bother with it!