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Unknown error on CMDre when playing games in SLI mode

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bat123man
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2010/05/12 10:38:49 (permalink)
Hello,

I have tracked this error down to the need to reboot before playing a game.  If my computer enters into S3 sleep, and I wake it up, it works fine until I play a game.  Then every time, the game will freeze with this error message recorded in Event Viewer.  I have found that if I reboot before playing, the game will never freeze.  The logical conclusion is that the second card in my SLI rig is not coming out of S3 sleep properly.  Does anyone know how I can troubleshoot this problem ?

ASUS P5N-E SLI
2 x EVGA 8800 GTS 320 MBs
4 GB PC6400 RAM
620W Enermax PSU
XP SP3

I had been running one 8800 for about 2 years with no crash issues in both Vista and XP (system is dual-boot although I only play games on XP).  Ever since I added the second 8800, I have noticed this problem.  But after testing it for more than a month, I simply never get the error if I reboot just before playing.  I am almost certain it has to do with S3 standby.  I have my system set to enter standby after 20 mins of inactivity.  It always recovers smoothly, and I can go on and do anything I normally would.  But if I launch a game, the behaviour is universal.  I have tried Pacific Assault, Max Payne 2, Command and Conquer 3, and various others.  When set in SLI mode via the Nvidia Control panel, the game will always hang with that error in the Event Viewer.  If I reboot before, it never happens.

Any ideas how I can get to the bottom of this?  It would be nice not to have to constantly reboot every time I feel like playing.

Thanks,
BM.

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    nick1551
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/12 16:04:51 (permalink)
    Sounds more along the lines of a motherboard bios issue.

    Which bios are you running?  the latest?
    http://support.asus.com/download/download.aspx?model=P5N-E%20SLI&os=25&SLanguage=en-us

    I would update the MB bios, and check the setting in the bios under S3/S4.

    I hope it works, if not you might try S4,  or just turn off standby if it's being a hassle, or vice versa.

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    bat123man
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/13 19:13:42 (permalink)
    OK, tks.  I will give that a try.  I can see that the latest BIOS is dated Nov 30, 2009 (1406) whereas the one I am using is much older, dated Dec 26, 2007 (0803).  That is certainly worth a shot.  I just lent out my USB drive, as soon as I get it back I'll update the BIOS.  I don't think I'll try with my A: drive, I may as well completely remove it from the system since I haven't used it to fire up a floppy since my last BIOS update.

    BM.
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    coolyou
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/13 21:52:30 (permalink)
    I would also try a later version of driver.

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    bat123man
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/14 12:02:59 (permalink)
    coolyou

    I would also try a later version of driver.


    Thanks, that is the first thing I tried.  Am currently running 197.13.  Since new drivers seem to come out about every week, after I update the BIOS I'll also apply the latest 197.45 Nvidia driver version.

    BM.
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    bat123man
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/25 08:48:19 (permalink)
    So far so good.  Board updated to the 1406 BIOS via the USB stick flash upgrade.  Handy that, the BIOS utility found the USB stick as B:\ so all I had to do was copy the BIN file to the stick and reboot into the BIOS screen, then pick EZ Flash.  Played about 30 mins of a game in SLI after the reboot, that worked fine (but it always worked before).  Then put the comp into S3 standby for about 15 mins.  Then came back, woke it up, and played another 15 mins or so.  Worked like a charm, SLI would have been active so this MAY be the solution.  The hang usually happened in the first 10 mins after coming out of S3 when playing in SLI, so more testing necessary but looking good so far.

    BM.
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    bat123man
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    Re:Unknown error on CMDre when playing games in SLI mode 2010/05/27 06:54:17 (permalink)
    Hi Nick1551,

    Good call, man!  That appears to have done it.  Haven't seen a single CMDre error since the mobo BIOS upgrade to 1406.  Will keep testing, but it appears to have been solved.

    BM.
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