kk700
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I have finally booted up the mobo with a RTX2070 and have installed the latest BIOS V2.13, and have installed Windows 11 Pro. When I install RTX3090 into the second PCIE slot, Windows 11 crashed saying device not working properly. I have also installed Nvidia Studio Drivers but the same problem happened. Before the crash, I can see in the Device Manager, the RTX2070 got a warning message saying Windows is uninstall the driver (code 21). The Display shows RTX3090 but when click on it, it has not info except the message "scan for new hardware /devices" Any advise is highly appreciated. edit by CoolGTX - (fixed with DDU) added to title
post edited by Cool GTX - 2024/09/08 05:08:12
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bdary
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Re: Windows crashed when RTX3090 installed
2024/09/05 07:41:55
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What happens when you put the 3090 in the 1st pcie slot?
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Cool GTX
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Re: Windows crashed when RTX3090 installed
2024/09/05 08:08:03
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We would like to know more about your Rig & every time you request help, people will ask about your Rig's hardware ADD a Signature to your Profile, then every post you make will list your hardware ---> https://forums.evga.com/editprofile.aspx ----> Signature and Comment (Signature (max. 999 characters) Learn your way around the EVGA Forums, Rules & limits on new accounts ---> Ultimate Self-Starter Thread For New Members PSU? brand, model, (size) Watts, age, are you using the Stock cables that the Mfg supplied? CPU?Other hardware?Type of cable being used to connect the GPU to the monitor 1) turn off fast boot in the MB's BIOS ..... with only 1 GPU in your PC. - The power has to be removed from all AC sources when changing any hardware - use separate power cables from PSU to EACH GPU power plug 2) turn off fast startup in Windows, if it is still an issue
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bdary
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Re: Windows crashed when RTX3090 installed
2024/09/05 08:17:01
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If this is a new OS install, did you install the needed drivers like chipset etc...
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Cool GTX
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Re: Windows crashed when RTX3090 installed
2024/09/05 08:20:54
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bdary If this is a new OS install, did you install the needed drivers like chipset etc...
starting with the Basics is a good idea, too many times people overthink these issues & forget to ask if the "basics were done first"
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kk700
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Re: Windows crashed when RTX3090 installed
2024/09/05 08:53:55
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@bdary, there was no display at all when the RTX3090 in PCIE 1.
post edited by kk700 - 2024/09/05 08:57:09
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B0baganoosh
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Re: Windows crashed when RTX3090 installed
2024/09/05 09:12:22
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if you look at the PCIe slots in the BIOS settings, does it identify the 3090? Does it call out PCIe gen4? It sound like the 3090 has an issue from what you've posted so far. I'd suggest trying a firmware update on it, but if you can't get into Windows without it crashing while the card is installed, I'm not sure how you'd do that. what kind of 3090 is it?
6Q6CPFHPBPCU691 is a discount code anyone can use. i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 64GB DDR5-6000CL30 - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
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kk700
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Re: Windows crashed when RTX3090 installed
2024/09/05 10:15:29
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B0baganoosh if you look at the PCIe slots in the BIOS settings, does it identify the 3090? Does it call out PCIe gen4? It sound like the 3090 has an issue from what you've posted so far. I'd suggest trying a firmware update on it, but if you can't get into Windows without it crashing while the card is installed, I'm not sure how you'd do that. what kind of 3090 is it?
@B0baganoosh tq for reply. Yes, in the BIOS PCIE does recognise this RTX3090 as Gen 4 and Gen 3 for the RTX2070. You have exactly point out my problem, how to update it when I do not have the windows :(. I actually have tried both same RTX3090, same problem. It is MSI Ventus 3X.
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B0baganoosh
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Re: Windows crashed when RTX3090 installed
2024/09/05 10:40:28
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were you able to confirm that you installed the motherboard's chipset drivers ( found here)? It may also be helpful to install Intel Driver Assistant to get the latest intel updates. Also, as Cool said above, disable fast boot.
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kk700
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Re: Windows crashed when RTX3090 installed
2024/09/06 04:10:04
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☼ Best Answerby Cool GTX 2024/09/07 14:07:43
Dear All, I have finally get the system boot up with 2 RTX3090. Basically what I did was to use UDD to uninstall all display drivers and reinstall Nvidia drivers and reinstall all the drivers from EVGA. Thank you everyone who has replied to this thread
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bdary
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Re: Windows crashed when RTX3090 installed
2024/09/06 07:24:38
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Hoggle
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Re: Windows crashed when RTX3090 installed
2024/09/06 09:32:50
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Always good to run UDD whenever installing a different graphics card.
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Cool GTX
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Re: Windows crashed when RTX3090 installed
2024/09/06 20:23:12
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DDU & clean install of Nvidia driver got it working enjoy your new build
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