DESCONOCIDOPERDIDO
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 09:03:39
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kongfra
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kongfra
what i don't get why just this game causing it? It not really a high end game unlike other games that really push the card? Also Pcgamer is now reporting it happening to other manufacturers is it a flaw from Nvidia?
Its not just New World causing that issue. When the EVGA RTX 3090 FTW3 was released, many customers also had similar issues with many other DX11 games. New World is just the latest game to cause the issue. When the issue happened not long ago with the game causing EVGA RTX 3090 FTW3 cards to die, it also happened with a few specific other manufacturer's cards that had issues with the power delivery system or fan controllers.
which other games caused it just curious? I want to make sure to stay way from them LOL
I had no idea this is the first time I have heard of this with a specific game
I join the question ... what other games? I don't want to burn my gpu ... even if it's from 2020 ... I do not want failures ... I still have 1 year of warranty:) ...
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 09:55:25
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I been delaying on trying the game but, you gotta realize that if the gpu break when trying to run the game evga will replace it cause there clearly something wrong with it in the first place.
and trying to baby an already faulty card because "I don't wanna brick the card" is kinda dumb and here im my acceptance.
but here we go ill try the game just to see if it goes boom. and id have to get a 3rd 3090 or not from evga. but since i have 9 Years and 3 Months left on warrantee it doesn't matter all that much tbh
-sigh- acceptance is hard sometimes.
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ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 10:14:45
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DESCONOCIDOPERDIDO
kongfra
bavor
kongfra
what i don't get why just this game causing it? It not really a high end game unlike other games that really push the card? Also Pcgamer is now reporting it happening to other manufacturers is it a flaw from Nvidia?
Its not just New World causing that issue. When the EVGA RTX 3090 FTW3 was released, many customers also had similar issues with many other DX11 games. New World is just the latest game to cause the issue. When the issue happened not long ago with the game causing EVGA RTX 3090 FTW3 cards to die, it also happened with a few specific other manufacturer's cards that had issues with the power delivery system or fan controllers.
which other games caused it just curious? I want to make sure to stay way from them LOL
I had no idea this is the first time I have heard of this with a specific game
I join the question ... what other games?
I don't want to burn my gpu ... even if it's from 2020 ...
I do not want failures ... I still have 1 year of warranty:) ...
It's been happening to people since October 2020. Various games. One of the Halo games (Halo MCC? I can't remember) was reported to cause a lot of early 3090 FTW3 deaths. I think some deaths in WoW have been reported too. Many reported deaths have been for games which are not traditionally considered graphically intensive. I would say it is a product design problem, but since NVIDIA approves every AIB design, I would say it is not necessarily EVGA's fault. It seems that the problem is that the cards are able to have big power spikes intermittently, and the firmware and/or drivers are not able to respond fast enough. The card's hardware VRM overcurrent protection kicks in causing the card to turn off and the fans to spin up to max. If the card has other issues (such as reported soldering problems), the card could break before the overcurrent protection kicks in and saves it. It seems that with a game not graphically intensive, the card is speeding along at low-ish current draw and then all of the sudden, BAM, there could be a load spike and cause overcurrent protection to kick in (or melt a bad solder joint). Like Buildzoid said, it's odd that the cards have a million current sensors, but they are apparently not designed to be fast enough to be very useful. If you are using the 500 watt XOC VBIOS, you could try using the "normal" VBIOS instead, since the lower wattage limit might allow the firmware/driver to limit the card soon enough to avoid the hardware overcurrent protection kicking in.
post edited by ty_ger07 - 2021/10/01 12:16:27
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 10:45:37
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So,
my findings the rma card I got from evga from original time new world was having issues (i rma'd for a different reason)
after a few minutes into the game monitors turned off I could still hear system sounds and all that. and fans tunned up to max
computer turned back on no issues and gpu still works its not bricked atm.
:x
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DuleyBC
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 10:47:57
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Orionpryme
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 11:23:18
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My EVGA 3090 xc3 ultra just died last night whilst playing New World, now there's a single red light and no output. Works fine with motherboard output so I'm guessing the card is dead. Guess I'll be calling customer support for further instructions.
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DESCONOCIDOPERDIDO
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 11:57:16
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Orionpryme
My EVGA 3090 xc3 ultra just died last night whilst playing New World, now there's a single red light and no output. Works fine with motherboard output so I'm guessing the card is dead. Guess I'll be calling customer support for further instructions.
All of you who are having problems with your cards gpu ... you could say if they were bought in 2020 ... or 2021 ... to get an idea ... if the defect is one of the first ones that came out in 2020 as evga SAID or is it false? and your friend .... how long did you play ...? hours ? Was it on the menu? after playing for a couple of days? data please ... I already did my refound of the game just in case ... Thanks
post edited by DESCONOCIDOPERDIDO - 2021/10/01 11:59:05
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Swagbucks_3070
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:03:44
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Is this only for the 3090? I've heard of other games that potentially brick the 3080, not sure if this was one of them
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Orionpryme
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:06:19
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I purchased my card in November 2020. was on my second day playing new world,about 5 hours a day and was in game when failure happened.
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DESCONOCIDOPERDIDO
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:09:31
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Orionpryme
I purchased my card in November 2020. was on my second day playing new world,about 5 hours a day and was in game when failure happened.
Thank you ... well unfortunately ... it seems that most of the owners of GPU's 3090 FTW3 of 2020 are having the same problem ... This is making me even clearer ... that it is best to get a 2021 model as soon as possible, if this happens with new world ... why not later with another game ...
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Orionpryme
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:15:10
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It does seem like the cards from 2020 are mostly at fault after reading up on many forums of people with similar issues.
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ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:18:56
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Orionpryme
It does seem like the cards from 2020 are mostly at fault after reading up on many forums of people with similar issues.
As far as dying during the black screen event, yes. As far as having black screen events (overcurrent protection kicking in during sudden power spike in low-ish graphically demanding game), not necessarily. I think that problem is bigger and exacerbated by high wattage rated versions running closer to their VRM's wattage limit.
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hshia
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:21:33
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3 RMAS of 3090 ftw3 ultra for playing new world. Original card was back in oct or nov of 2020. EVGA keeps sending me old models as RMA replacements and I have to keep sending it back to them. At least they are covering shipping costs, and I have a 1080ti back up to play the game. My 4th card (3rd RMA replacement) will arrive today. Any wager how many minutes this one lasts? I'm seriously losing confidence with this company. Jacob, if you are reading this, help me!
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hfine78
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:24:25
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hshia
3 RMAS of 3090 ftw3 ultra for playing new world. Original card was back in oct or nov of 2020. EVGA keeps sending me old models as RMA replacements and I have to keep sending it back to them. At least they are covering shipping costs, and I have a 1080ti back up to play the game. My 4th card (3rd RMA replacement) will arrive today. Any wager how many minutes this one lasts? I'm seriously losing confidence with this company. Jacob, if you are reading this, help me!
You should stop playing New World until this is all sorted out. If there is clearly an issue with playing this game with the graphics card you have, why would you keep testing fate?
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hshia
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:26:32
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hfine78
hshia
3 RMAS of 3090 ftw3 ultra for playing new world. Original card was back in oct or nov of 2020. EVGA keeps sending me old models as RMA replacements and I have to keep sending it back to them. At least they are covering shipping costs, and I have a 1080ti back up to play the game. My 4th card (3rd RMA replacement) will arrive today. Any wager how many minutes this one lasts? I'm seriously losing confidence with this company. Jacob, if you are reading this, help me!
You should stop playing New World until this is all sorted out. If there is clearly an issue with playing this game with the graphics card you have, why would you keep testing fate?
Why? I should stop playing so I can keep a faulty card in my system? I have a backup 1080ti that I use, so nothing lost on my part except time. I'll keep sending it back for RMA until I get one that actually works. If they keep sending me a subpar product, I will keep sending it back.
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Gogod2020
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:27:11
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Ravena
I been delaying on trying the game but, you gotta realize that if the gpu break when trying to run the game evga will replace it cause there clearly something wrong with it in the first place.
and trying to baby an already faulty card because "I don't wanna brick the card" is kinda dumb and here im my acceptance.
I completely agree the only problem is the 230 euro per card RMAd for postage. I mean once OK, maybe twice. But if you do it 3-4 times its quite a cost for just posting bricks around the world. Just to add in case it helps: I have read that the issue is with uncapped fps. May I suggest global capping fps to your monitor refresh settings by RivaTuner? Just an idea probably everyone has already thought of it.
post edited by Gogod2020 - 2021/10/01 12:31:11
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DESCONOCIDOPERDIDO
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:31:09
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hshia
3 RMAS of 3090 ftw3 ultra for playing new world. Original card was back in oct or nov of 2020. EVGA keeps sending me old models as RMA replacements and I have to keep sending it back to them. At least they are covering shipping costs, and I have a 1080ti back up to play the game. My 4th card (3rd RMA replacement) will arrive today. Any wager how many minutes this one lasts? I'm seriously losing confidence with this company. Jacob, if you are reading this, help me!
a disaster and a lot of bad luck yours ..... do you think that if they sent you a more current model from 2021 onwards, everything would work ok? I've seen everything ... I'm not sure ...
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hshia
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 12:40:53
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I'm hoping the newer models were built better. All 3 cards that have died had the red clown lips, thus 2020 models. Also, the original card died during closed beta. First RMA card died during closed beta. The died after 5 hard crashes, the first two crashes the fans sped into hyperspeed and PC blacked out. The next three crashes, no more fan revving up, which I guess they were about dead at that point. The PC wouldn't start up anymore after that. Now this most recent second RMA card wasn't dead but I didn't bother trying to kill it either. I preloaded the game the day before launch on steam. Went into menu just to see if the card would give me problems. Yup, crashed. Tried again on launch day, crashed again at menu before server select. Didn't try again, because I rather play on the 1080ti then being stuck in queue. I even tried undervolting this 3rd card and it didn't work. I have 10 fans in my lian li o11 xl, so I doubt its the cooling. CPU: 5950x PSU: 1000w titanium seasonic Memory: 64 gb of bdie and just running standard xmp I doubt anything is wrong with my system as others have suggested. It's the damn card design.
post edited by hshia - 2021/10/01 12:47:57
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jaredbyoung
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 13:19:19
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hshia
3 RMAS of 3090 ftw3 ultra for playing new world. Original card was back in oct or nov of 2020. EVGA keeps sending me old models as RMA replacements and I have to keep sending it back to them. At least they are covering shipping costs, and I have a 1080ti back up to play the game. My 4th card (3rd RMA replacement) will arrive today. Any wager how many minutes this one lasts? I'm seriously losing confidence with this company. Jacob, if you are reading this, help me!
Wow, just keep playing that game I guess.
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EVGA_JacobF
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 14:03:48
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hshia
Jacob, if you are reading this, help me!
Found your RMA, you should be good with the one received today if any issues let me know.
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 14:49:06
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EVGA_JacobF
hshia
Jacob, if you are reading this, help me!
Found your RMA, you should be good with the one received today if any issues let me know.
jacob do you have any idea's of what evga or nvidia or amazon think is going on cause I saw people say evga has already found the effected cards for the manufacturing issue. cause i rma'd a 3090 already at the same time and was given another one but it still doing the whole display out put dying and then fans ramping up even though not by much different then what I have them set at and then crashing. still i power it off and turn it back on then everything works fine. or should I just RMA my hybrid card for a second time :x
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Rayane Snani
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 14:57:20
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d.burnette
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 15:03:34
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Yikes I should be getting my replacement 3090 FTW3 Ultra next week, sure hope I get a more current one. Mine that died yesterday evening was purchased in Nov 2020.
post edited by d.burnette - 2021/10/01 15:04:40
Don EVGA Z390 Dark MB | i9 9900k CPU @ 5.2 GHz all cores | EVGA RTX 3090 FTW3 Ultra | 32 GB G Skill Trident Z 3200 MHz CL14 DDR4 Ram | Corsair H150i Pro Cooler | EVGA T2 Titanium 1000w Power Supply | Samsung 970 Pro 1TB m.2 Nvme | Samsung 970 Evo 1TB m.2 Nvme | Samsung 860 Evo 1TB SATA SSD | EVGA DG 87 Case |
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SwordaDEV
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 15:16:37
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Sooo I just go a blackscreen and fan at 100%.
I manually shut down the PC, and it rebooted correctly.
Thing is, I only get a framerate of 20-22 on games, (no matter what game).
Is my 3090 FTW3 gone ? or is there something I can do ?
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hshia
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 15:32:48
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EVGA_JacobF
hshia
Jacob, if you are reading this, help me!
Found your RMA, you should be good with the one received today if any issues let me know.
Awesome thank you so much for responding!
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 15:33:31
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SwordaDEV
Sooo I just go a blackscreen and fan at 100%.
I manually shut down the PC, and it rebooted correctly.
Thing is, I only get a framerate of 20-22 on games, (no matter what game).
Is my 3090 FTW3 gone ? or is there something I can do ?
try dduing display drivers and reinstalling them?
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SwordaDEV
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 16:14:42
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DDU did the trick, somehow New World crash corrupted the driver ? Also ****ed the install path of the game in Steam, had to relink it as Steam thought it was not installed...
Weird ****s.
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 17:11:00
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SwordaDEV
DDU did the trick, somehow New World crash corrupted the driver ? Also ****ed the install path of the game in Steam, had to relink it as Steam thought it was not installed...
Weird ****s.
¯\_(ツ)_/¯ from what I am witnessing I really don't think its a card issue, i think it might be a driver based issue tbh, I think EVGA just happened to find manufacturing issues and thought that was the cause cause they calmed they sent out notices for those card effected and "should be fine to play" i also haven't bricked the card and everything still works even put it under a harder work load then new world. also plugged in my 1080 ti to play the stupid game for now till i wanna mess with 3090 to do trouble shooting with it. or maybe i might just rma it idk its late and its the weekend so litterally no one to talk to at evga now till monday.
post edited by Ravena - 2021/10/01 17:12:08
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EVGA_JacobF
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 18:27:53
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jacob do you have any idea's of what evga or nvidia or amazon think is going on cause I saw people say evga has already found the effected cards for the manufacturing issue.
cause i rma'd a 3090 already at the same time and was given another one but it still doing the whole display out put dying and then fans ramping up even though not by much different then what I have them set at
and then crashing. still i power it off and turn it back on then everything works fine.
or should I just RMA my hybrid card for a second time :x
Yes please contact us, support@evga.com
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Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card
2021/10/01 19:08:40
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EVGA_JacobF
jacob do you have any idea's of what evga or nvidia or amazon think is going on cause I saw people say evga has already found the effected cards for the manufacturing issue.
cause i rma'd a 3090 already at the same time and was given another one but it still doing the whole display out put dying and then fans ramping up even though not by much different then what I have them set at
and then crashing. still i power it off and turn it back on then everything works fine.
or should I just RMA my hybrid card for a second time :x
Yes please contact us, support@evga.com
alright I emailed support. thanks jacob
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