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Major Issues with 3090 - Crash, followed by no video output from GPU

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iamWalk
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2020/11/18 19:06:31 (permalink)
Hello, Recently got a 3090 FTW3 ULTRA.
 
I plugged it into my PC, and it worked fantastic for 2.5 hours. Then, I received a crash while playing Halo(very low utilization as it's a potato game, and was frame locked to 165), followed by "no video signal". Restarting did not fix, and when I put in my old graphics card, there was no signal either - the motherboards PCIEx16 slot was straight up dead.
 
Lucky, I had a backup PC, and put the 3090 in here, it still worked. However, I just received the exact same issue - a crash followed by no video output from GPU. This time, the computer restarted and output resumed. But I'm worried that there will be a next time, and it will also kill my second PC. Two crashes, all within 2.5 hours of use on two different PCs, on a game that barely stresses the GPU, one which resulted in a straight up destroyed mobo seems to be a major problem.
 
To clear up any questions I know will be asked - both PC's had their nvidia drivers cleanly installed for the 3090 prior to use. Both had different PSU which met the power requirements, each is 750W. Both were seated/installed correctly. Both PCs had run w/ a 1080(bought shortly after it was released) prior to the 3090 and have never had any sort of hardware failure related to the GPU during they're use. Both PCs were top of the line, first one was using a 10900k, second a 7700k, with rest of hardware matching quality. Temperatures were closely monitored and never got close to anything I would worry about, for both CPU and GPU. I don't have graphs, unfortunately.
 
edit: I ran a bit of a benchmark stress test - maximum temperature never exceeded 75 under full stress load(99%), which is the same as my ingame experience when I first got the card. As said earlier, the crashes described occurred instead under very light load, under 10% due to Halo being a potato game. I will run a continuous test overnight at 10% GPU load and update this post in the AM. 
 
What I'm looking for:
 
1) An explanation as to what is causing these crashes, as I see a ton of issues that appear similar when I google it, hopefully from EVGA.
 
2) A solution, if one exists, which I have not found in my googling.
 
3) Some advice on how to test power draw / temperature in a controlled way(haven't done much benchmarking in the past so would like some advice on which software is best for this)
 
4) Some reassurance that this graphics card will not fry PC #2, especially after I just experienced the same crash which fried my extremely expensive, relatively new 10900k machine. I already ordered a replacement mobo, and would very much like to know that I can put my 3090 back into my computer and not end up just frying another $250 dollar motherboard because of some absurd crash. 
post edited by iamWalk - 2020/11/18 19:55:15
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    iamWalk
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 06:38:16 (permalink)
    Update: Ran Specviewperf overnight, frame capped at 20 FPS, which reduced GPU load between 5-15%, similar to what MCC uses. It ran all night without issues. 
     
    As of now the problem seems to be related to MCC only in my case, so I've uninstalled the game. Hopefully EVGA collects enough data and can come up with a statement, update, or something as to what the hell is goin on with these $1800 cards
    #2
    Zetta
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 07:15:52 (permalink)
    I've mentioned this in other threads, but both me and my brothers 3090 failed in Halo. (Specifically Halo 2 if that matters).
    Both of our cards black screened and we had to hard reboot. His card never recovered, he just got his replacement yesterday.
    Mine did recover but lost all stability in all games, and I RMA'd and got my replacement about a week ago.
    I'm scared to play this game now. Without any word from EVGA about these issues all I can do is speculate and live in fear.
    Our other components were not harmed though.
     
    Oh yeah, and you're like the 6th or 7th person I've seen on these forums lose a card to Halo, including me and my brother. I don't know what that means.
    #3
    Sajin
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 11:44:25 (permalink)
    Which power supplies are you running?
    #4
    cneuhauser
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 11:51:19 (permalink)
    Zetta
    I've mentioned this in other threads, but both me and my brothers 3090 failed in Halo. (Specifically Halo 2 if that matters).
    Both of our cards black screened and we had to hard reboot. His card never recovered, he just got his replacement yesterday.
    Mine did recover but lost all stability in all games, and I RMA'd and got my replacement about a week ago.
    I'm scared to play this game now. Without any word from EVGA about these issues all I can do is speculate and live in fear.
    Our other components were not harmed though.
     
    Oh yeah, and you're like the 6th or 7th person I've seen on these forums lose a card to Halo, including me and my brother. I don't know what that means.




    Wow... just wow. Glad you folks are posting all of these issues, I don't mean to sound insincere but it makes the purchase decision much easier for me. I think I'm going to hold off for another 6-12 months to see how all of this plays out. I've never seen this many RMA/issues in a GPU architecture release.

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    #5
    iamWalk
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 13:06:13 (permalink)
    Sajin
    Which power supplies are you running?


    masterwatt 750w modular - first PC with dead mobo
    corsair 750w, don't remember exact model - second PC, same symptom crash, mobo survived
     
    I ordered a Corsair AX850 titanium cert, which I read in another thread is on the unofficial "this is working" list that one user took the time to put together, just because if this is a power supply issue I don't want to risk anymore bs. 
    #6
    Ravena
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 13:12:30 (permalink)
    iamWalk
    Sajin
    Which power supplies are you running?


    masterwatt 750w modular - first PC with dead mobo
    corsair 750w, don't remember exact model - second PC, same symptom crash, mobo survived
     
    I ordered a Corsair AX850 titanium cert, which I read in another thread is on the unofficial "this is working" list that one user took the time to put together, just because if this is a power supply issue I don't want to risk anymore bs. 


    750 is kinda low for a 3090. thought it could run it yes . but  the 3000 series has spikes in power  which could and will probably trigger over current protection built into the PSU if it reaches the threshold, which i know 750 it will reach that quickly and exceed it. I believe some people where kicking over current protection on 800w as well. 
    #7
    Sajin
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/19 14:35:58 (permalink)
    iamWalk
    I ordered a Corsair AX850 titanium cert, which I read in another thread is on the unofficial "this is working" list that one user took the time to put together, just because if this is a power supply issue I don't want to risk anymore bs. 

    Let us know how that works out. 
    #8
    scoggs
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/22 18:44:58 (permalink)
    Just had this happen to me in Halo 4 with a buddy. I was in the settings menu when it happened, with a capped FPS of 110. Temps were in the low 50’s.

    Computer boots but no signal from any of the ports. So RMA time I guess. Card was a 3090 FTW Ultra

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    #9
    arestavo
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/22 18:47:23 (permalink)
    Apparently Halo is a 30 series killer. That's... 5 cards that I've seen reported as dying playing Halo. Kinda glad I don't have the Halo MCC purchased yet...
    #10
    Jarmel
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/22 18:59:19 (permalink)
    Wonder what is causing MCC to kill so many cards.
    #11
    scoggs
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/22 19:04:30 (permalink)
    Just realized my specs were massively out of date. And yeah seems that way. Screen went off, discord still worked and fans went to 100%. First time seeing something like this.
     
    Using the Supernova 1200w P2 PSU btw.

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    #12
    djofonunez
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/22 19:38:53 (permalink)
    scoggs
    Just realized my specs were massively out of date. And yeah seems that way. Screen went off, discord still worked and fans went to 100%. First time seeing something like this.
     
    Using the Supernova 1200w P2 PSU btw.




    Same thing happened to me on the 3080 ftw3 ultra. Phanteks Revolt X 1200w. RMA in process.
    #13
    yaohanhai
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 00:31:39 (permalink)
    Get same issues here but only crash while playing games. 3090 ftw3 ultra or whole 3090 series got compatible issues either drivers or card itslef. HOPE a good solution from EVGA
    #14
    arestavo
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 04:40:39 (permalink)
    yaohanhai
    Get same issues here but only crash while playing games. 3090 ftw3 ultra or whole 3090 series got compatible issues either drivers or card itslef. HOPE a good solution from EVGA


    Other folks have solved game crashes by making sure that their motherboard BIOS was up to date (compatibility and stability improvements), or by not running their RAM overclocked (XMP profiles are considered an overclock) / increased their RAM voltage for stability.

    But a new thread with your computer specs and problem would be best to help you out.
    #15
    bonelesscheese
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 07:29:09 (permalink)
    750W is the BARE MINIMUM requirement and frankly anyone with a 3090 shouldn't be using anything less than a 1000W gold PSU because of power draw spikes. Especially if you're overclocking your CPU and/or GPU. Not saying your current PSU had anything to do with your PCI-e slot getting fried, but it certainly isn't helping matters. If you're paying $1500 to $1800 for a GPU, then you should be protecting your purchase by throwing down a little extra for a high quality PSU.
    #16
    Noxnoctis1976
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 13:37:13 (permalink)
    Very odd, that a game would be destroying these cards. Makes me kind of on edge as I plan to get the 3090 Kingpin. Currently have a EVGA 1k G5 PS
    #17
    scoggs
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 13:49:48 (permalink)
    Well for what’s it’s worth, I haven’t had that issue with the other games I was playing and those fully utilized the card. Just don’t touch The MCC for a while lol

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    #18
    jenkeeez
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/11/23 15:01:59 (permalink)
    i saw the same problem for the same card on youtube
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    brendan.alyssa
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/01 15:58:45 (permalink)
    iamWalk
    Hello, Recently got a 3090 FTW3 ULTRA.
     
    I plugged it into my PC, and it worked fantastic for 2.5 hours. Then, I received a crash while playing Halo(very low utilization as it's a potato game, and was frame locked to 165), followed by "no video signal". Restarting did not fix, and when I put in my old graphics card, there was no signal either - the motherboards PCIEx16 slot was straight up dead.
     
    Lucky, I had a backup PC, and put the 3090 in here, it still worked. However, I just received the exact same issue - a crash followed by no video output from GPU. This time, the computer restarted and output resumed. But I'm worried that there will be a next time, and it will also kill my second PC. Two crashes, all within 2.5 hours of use on two different PCs, on a game that barely stresses the GPU, one which resulted in a straight up destroyed mobo seems to be a major problem.
     
    To clear up any questions I know will be asked - both PC's had their nvidia drivers cleanly installed for the 3090 prior to use. Both had different PSU which met the power requirements, each is 750W. Both were seated/installed correctly. Both PCs had run w/ a 1080(bought shortly after it was released) prior to the 3090 and have never had any sort of hardware failure related to the GPU during they're use. Both PCs were top of the line, first one was using a 10900k, second a 7700k, with rest of hardware matching quality. Temperatures were closely monitored and never got close to anything I would worry about, for both CPU and GPU. I don't have graphs, unfortunately.
     
    edit: I ran a bit of a benchmark stress test - maximum temperature never exceeded 75 under full stress load(99%), which is the same as my ingame experience when I first got the card. As said earlier, the crashes described occurred instead under very light load, under 10% due to Halo being a potato game. I will run a continuous test overnight at 10% GPU load and update this post in the AM. 
     
    What I'm looking for:
     
    1) An explanation as to what is causing these crashes, as I see a ton of issues that appear similar when I google it, hopefully from EVGA.
     
    2) A solution, if one exists, which I have not found in my googling.
     
    3) Some advice on how to test power draw / temperature in a controlled way(haven't done much benchmarking in the past so would like some advice on which software is best for this)
     
    4) Some reassurance that this graphics card will not fry PC #2, especially after I just experienced the same crash which fried my extremely expensive, relatively new 10900k machine. I already ordered a replacement mobo, and would very much like to know that I can put my 3090 back into my computer and not end up just frying another $250 dollar motherboard because of some absurd crash. 




    How did it fry your PCIE?
    #20
    Jrgallagher777
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/04 12:49:20 (permalink)
    I as well just had my 3090 turn into a brick playing halo MCC. Had FPS set to unlimited, didnt make it 2 minutes into the intro of Halo Reach. Asus ROG maximus XII Hero, Intel I9 10900k, 850 gold psu
    #21
    iamWalk
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/04 17:10:39 (permalink)
    brendan.alyssa
    iamWalk
    Hello, Recently got a 3090 FTW3 ULTRA.
     
    I plugged it into my PC, and it worked fantastic for 2.5 hours. Then, I received a crash while playing Halo(very low utilization as it's a potato game, and was frame locked to 165), followed by "no video signal". Restarting did not fix, and when I put in my old graphics card, there was no signal either - the motherboards PCIEx16 slot was straight up dead.
     
    Lucky, I had a backup PC, and put the 3090 in here, it still worked. However, I just received the exact same issue - a crash followed by no video output from GPU. This time, the computer restarted and output resumed. But I'm worried that there will be a next time, and it will also kill my second PC. Two crashes, all within 2.5 hours of use on two different PCs, on a game that barely stresses the GPU, one which resulted in a straight up destroyed mobo seems to be a major problem.
     
    To clear up any questions I know will be asked - both PC's had their nvidia drivers cleanly installed for the 3090 prior to use. Both had different PSU which met the power requirements, each is 750W. Both were seated/installed correctly. Both PCs had run w/ a 1080(bought shortly after it was released) prior to the 3090 and have never had any sort of hardware failure related to the GPU during they're use. Both PCs were top of the line, first one was using a 10900k, second a 7700k, with rest of hardware matching quality. Temperatures were closely monitored and never got close to anything I would worry about, for both CPU and GPU. I don't have graphs, unfortunately.
     
    edit: I ran a bit of a benchmark stress test - maximum temperature never exceeded 75 under full stress load(99%), which is the same as my ingame experience when I first got the card. As said earlier, the crashes described occurred instead under very light load, under 10% due to Halo being a potato game. I will run a continuous test overnight at 10% GPU load and update this post in the AM. 
     
    What I'm looking for:
     
    1) An explanation as to what is causing these crashes, as I see a ton of issues that appear similar when I google it, hopefully from EVGA.
     
    2) A solution, if one exists, which I have not found in my googling.
     
    3) Some advice on how to test power draw / temperature in a controlled way(haven't done much benchmarking in the past so would like some advice on which software is best for this)
     
    4) Some reassurance that this graphics card will not fry PC #2, especially after I just experienced the same crash which fried my extremely expensive, relatively new 10900k machine. I already ordered a replacement mobo, and would very much like to know that I can put my 3090 back into my computer and not end up just frying another $250 dollar motherboard because of some absurd crash. 




    How did it fry your PCIE?



    M8 I got no idea. I ordered a new mobo, plugged everything back in, and my PC is back online and working. So thankfully, the 3090 is working flawlessly now, though I will never touch MCC on this PC again.
     
    A similar crash(same symptoms) happened w/ my backup PC and the 3090, also on halo, but it turned back on. Note that I played mcc a ****ton on my 1080 before I got the 3090 and never had a single issue, no matter how small. So whatever is happening, something with how MCC runs or is coded is causing the 3090s card to behave very erratically, to the point of causing permanent hardware damage. evga definitely needs to look into what is causing this and address it, because this is a $2000 graphics card after tax, I don't want to have to worry about frying my absurdly expensive PC everytime I try a new game out. I'm sure there are other games out there that could cause the same problems.
    #22
    dmisiur
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/05 00:08:13 (permalink)
    A game wouldn’t be able to fry hardware unless your hardware already had issues. I would point out many people dropping these new power-hungry cards into old hardware that was minimum spec when they were *new*. Now that they have aged, that 750W PSU puts out 10% less power (after AC>DC conversion), and when components in a PSU fail, all of a sudden your 12V rails push out 50V for a second before going dark...good luck to anything on the other end.
    #23
    ateather
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/23 11:18:06 (permalink)
    I had the exact same experience as OP. MCC (Halo 4) killed my card (3090 ftw3 ultra). On the first crash it was able to boot, then around a month later the second crash bricked it. It now only displays a single red lead on boot. RMA'd it and using a spare 1080 in the same slot in the meantime. 

    Not sure how this could happen, but it cant be a coincidence that MCC is bricking so many 30 series cards. 

    Was running a 750w PSU, a couple years old. Maybe MCC has some legacy code that causes high power spikes and subsequently causing a PSU failure.
    post edited by ateather - 2020/12/23 11:20:48
    #24
    Kylearan
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/23 13:29:53 (permalink)
    Can't make a conclusion about this about "MCC killing 3090's".
    Has anyone WITHOUT an eVGA 3090 card had Halo master chief collection (i didn't even know what 'MCC' was) kill their 3090 card?
    I can't find a single post outside of this forum where MCC killed anyone's 3090.  Of course I don't have that game and I'm not buying it.  But it can't be worse than playing Dark Souls 3 at 60 FPS...
    #25
    Kylearan
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/23 20:57:21 (permalink)
    BTW there is something worth noting.
     
    On all drivers AFTER 456.98 hotfix, there seems to be a memory temp "blip" which causes 6500C memory temp for a split second, triggering a "thermal" flag, which doesn't seem to happen at full load--only at idle or during a load change from heavy load to light load.  This was discussed in the main 3090 FTW3 vbios thread by that person with that girl smiling avatar picture, a few pages back in that thread.  I do NOT know if that's related to these cards dying in Halo or not though!!
     
    Also, the Vulkan beta driver 457.44 and OLDER DRIVERS do not have the "idle youtube watch and crash" problem with "normal" power management because Adaptive and Optimal are still in the drivers.  I do NOT know if this is related to halo crashing your video cards and destroying them...
    #26
    ComicBookAssassin
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/24 00:24:31 (permalink)
    Mine died after 15 hours of CP2077 black screen fans 100% I’ve ddu’d drivers back to one up from the original and also the hot fix driver 460.97 which was randomly crashing on windows Home Screen, I moved the driver from integrated in win to standalone so you get the nvidia control panel, i selected maximum performance so that it stayed at its base clock. I was able to play CP2077 for hours but when I ended the game to return to windows it crashed with fans ramping 100% and black screen. I have PX1 and that did do an update on firmware when I installed the card. The card has been RMA’d now but maybe I don’t update the firmware next time.

    Motherboard- Asrock 570x Phantom Gaming, Ram- Corsair Vengeance 2X 16Gb @3400Mhz, Cpu- AMD Ryzen 3600x, Power Supply- Evga 850 Platinum, Graphics Card- Evga 3090 FTW3 Ultra V2 Black Lips, WinOS- Samsung M.2 250, Game Storage- Corsair 1TB 4.0 NVME, Additional storage- X3 250GB Samsung SSD’s, Cooling- Noctua D15 Twin Tower, Case- Lian Li Lancool2 with Mesh Kit
     
    #27
    lemmein
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2020/12/24 00:46:45 (permalink)
    Kylearan
    BTW there is something worth noting.
     
    On all drivers AFTER 456.98 hotfix, there seems to be a memory temp "blip" which causes 6500C memory temp for a split second, triggering a "thermal" flag, which doesn't seem to happen at full load--only at idle or during a load change from heavy load to light load.  This was discussed in the main 3090 FTW3 vbios thread by that person with that girl smiling avatar picture, a few pages back in that thread.  I do NOT know if that's related to these cards dying in Halo or not though!!
     

    The memory and pwr temp blip was always been there for me since November 4th is when I first got my 3080 ftw3 ultra. It seems to happen to all the mem and pwr in HWINFO and only when its hot enough it shows weird spikes as such. Till this day I'm still confused at why this is happening I hope it's not faulty sensors.
     

    #28
    purcain1
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2021/01/13 19:32:57 (permalink)
    I had a 3090 resume from sleep with corruption. The card wasnt cooling the gpu in sleep mode. 
    I went back to my pc on the 3rd day of use with a 3090 xoc ultra and it would not come back on. 
    I took off the side of the case to find the gpu ON and burning hot! 
    I had no signal and switched the pc off to let the gpu cool. 
    Switched back on to fans on full and no signal, motherboard gave qcode 69 among others and had GPU fault light on. 
     
    I was unable to get the oc to boot and will rma my card tomorrow. 3 days use after waiting months for my order.
    I also have never known a gpu to be released in such a bad state with so many 
    cards dieing.
    Also my system is running a 5950X 32gb 1000w seasonic gold crosshair VIII
     
     
    post edited by purcain1 - 2021/01/13 19:37:25
    #29
    Kylearan
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    Re: Major Issues with 3090 - Crash, followed by no video output from GPU 2021/01/13 20:25:57 (permalink)
    lemmein
    Kylearan
    BTW there is something worth noting.
     
    On all drivers AFTER 456.98 hotfix, there seems to be a memory temp "blip" which causes 6500C memory temp for a split second, triggering a "thermal" flag, which doesn't seem to happen at full load--only at idle or during a load change from heavy load to light load.  This was discussed in the main 3090 FTW3 vbios thread by that person with that girl smiling avatar picture, a few pages back in that thread.  I do NOT know if that's related to these cards dying in Halo or not though!!
     

    The memory and pwr temp blip was always been there for me since November 4th is when I first got my 3080 ftw3 ultra. It seems to happen to all the mem and pwr in HWINFO and only when its hot enough it shows weird spikes as such. Till this day I'm still confused at why this is happening I hope it's not faulty sensors.
     





    It's not faulty sensors.
    This bug started on the very first 457.xx driver branch, including vulkan betas.
    The last driver to NOT have this bug was 456.98 Hotfix.
    #30
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