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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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Perpixel
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 05:12:26 (permalink)
Mine died in RE:Village. I posted on the forum about it because it was so weird. I was able to crash the game by going to the exact same place in the map. It crashed a bunch of times the eventually POP! Weird thing is that with my RMA card, going to the same place make the fan go crazy. Super easy to repro on my end.

No way in hell I'm going to nerf my flagship GPU to avoid a failure.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 05:20:49 (permalink)
Fayalite
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Fayalite
[...]

We will see, I am skeptical with them right now, future will tell.
did they pay shipping for people with 3090s that died from nw? Most times rma require you to pay shipping with insurance on the package can be a decent amount unless you live on the brave side of no insurance on your card


I believe it is a ****ty customer experience if the card die because of EVGA and you pay anything (shipping and or insurance). Should be cost free. Period. If it's not the case it's a problem.

At the very least it is replaced... But if EVGA do it wrong (bad soldering) why should I be unlucky and pay anything if I bought one.


Exactly. If you live outside US and EU these costs are even higher (WAY higher). If it's their fault, then they should also pay the shipping.
post edited by ClowReed - 2021/09/03 05:22:41
rjohnson11
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 05:43:15 (permalink)
A friendly reminder that swearing/cursing isn't allowed on the EVGA forums even is disguised or removed by the forum filter. 

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Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 06:06:47 (permalink)
Perpixel
Mine died in RE:Village. I posted on the forum about it because it was so weird. I was able to crash the game by going to the exact same place in the map. It crashed a bunch of times the eventually POP! Weird thing is that with my RMA card, going to the same place make the fan go crazy. Super easy to repro on my end.

No way in hell I'm going to nerf my flagship GPU to avoid a failure.


Okay, heard the first RE:Village story to pop the GPU. Mind sharing the level and the part where it happened?
We can grab a play through video from YouTube and pin point the section with time codes.
A play through like this
Perpixel
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 07:11:20 (permalink)
Nisco3000
Perpixel
Mine died in RE:Village. I posted on the forum about it because it was so weird. I was able to crash the game by going to the exact same place in the map. It crashed a bunch of times the eventually POP! Weird thing is that with my RMA card, going to the same place make the fan go crazy. Super easy to repro on my end.

No way in hell I'm going to nerf my flagship GPU to avoid a failure.


Okay, heard the first RE:Village story to pop the GPU. Mind sharing the level and the part where it happened?
We can grab a play through video from YouTube and pin point the section with time codes.
A play through like this


https://www.youtube.com/watch?v=dm4ok9Wdlp0 this is my video. Going up the stairs would 100% crash my first 3090 until it exploded. Obviously all settings maxed out.
Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 10:21:39 (permalink)
Perpixel
Nisco3000
Perpixel
Mine died in RE:Village. I posted on the forum about it because it was so weird. I was able to crash the game by going to the exact same place in the map. It crashed a bunch of times the eventually POP! Weird thing is that with my RMA card, going to the same place make the fan go crazy. Super easy to repro on my end.

No way in hell I'm going to nerf my flagship GPU to avoid a failure.


Okay, heard the first RE:Village story to pop the GPU. Mind sharing the level and the part where it happened?
We can grab a play through video from YouTube and pin point the section with time codes.
A play through like this


https://www.youtube.com/watch?v=dm4ok9Wdlp0 this is my video. Going up the stairs would 100% crash my first 3090 until it exploded. Obviously all settings maxed out.



Ow nice you have it fully recorded! Well done!
Have you seen that EVGA has found the issue in the soldering causing the fan issue?
https://videocardz.com/ne...ons-new-world-gameplay

Edit: Welp, going back i read you are already aware of it, strange did EVGA contact the RTX3090 owners at all.
Or should they just magically browse the web and find this answer?

People that just received their RTX 3080 Ti's this week have fan issues again. I don't think those are 2020 models lol.
Tech support is telling them to reseat the gpu and do more magic tricks to solve the issue which it will not for already some.
post edited by Nisco3000 - 2021/09/03 10:29:14
Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/03 10:57:32 (permalink)
Outofstock4ever
eric-mt
 
Saying the issue is minor when it is not is exactly the behavior that will put you out of business.




You got to get out of here and look at the rest of the internet, everyone is praising them. When they are doing exactly what NZXT did, it's a minor issue we don't recall.
The problem is the media is in their pocket this time. Steve from Gamers Nexus is not doing endless half an hour videos with their bricked cards demanding they recall the cards.
 
Double standards. Nobody talks about this, no one.



I have seen it, and know it for couple years now.
When tech-tubers get close with brands they don't hit them hard when something goes bad.
They just look away and tell the public they are very busy with other content.

This whole gigabyte thing they are doing is bit blown out of proportion.
And which brand is the counter brand to come as the hero showing good OPP.
You got it.
Outofstock4ever
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/05 02:12:10 (permalink)
Nisco3000
I have seen it, and know it for couple years now.
When tech-tubers get close with brands they don't hit them hard when something goes bad.
They just look away and tell the public they are very busy with other content.

This whole gigabyte thing they are doing is bit blown out of proportion.
And which brand is the counter brand to come as the hero showing good OPP.
You got it.




apparently everyone under the sun seems to be close to EVGA

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Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/05 02:18:37 (permalink)
Outofstock4ever
Nisco3000
I have seen it, and know it for couple years now.
When tech-tubers get close with brands they don't hit them hard when something goes bad.
They just look away and tell the public they are very busy with other content.

This whole gigabyte thing they are doing is bit blown out of proportion.
And which brand is the counter brand to come as the hero showing good OPP.
You got it.




apparently everyone under the sun seems to be close to EVGA



You have to look sharper, who is getting big sponsors and who is not getting them.
Who is pulling-out the same brand video's out every month.
Who did a Q&A with them, who is good friends with them on social media.

The red-line is clear as day.
Outofstock4ever
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/05 02:41:27 (permalink)
Nisco3000
You have to look sharper, who is getting big sponsors and who is not getting them.
Who is pulling-out the same brand video's out every month.
Who did a Q&A with them, who is good friends with them on social media.

The red-line is clear as day.




It's sad because they call themselves "fair", "impartial", "independent" and it's all a bunch of BS, it's all about the money. But to be fair some are worst then others, one clearly come out to defend them, and the other loves to trash brands but apparently is unaware EVGA exists (gamers nexus) unless is to use their PSU as a good example.
post edited by Outofstock4ever - 2021/09/05 02:42:45

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kongfra
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/05 23:15:06 (permalink)
Nisco3000
 


For sure there have been some people passing by saying that X game killed their GPU will playing or starting the game.
Did anyone make a list which games we have that are know to kill the cards?
I can name couple off top of my head, that i saw fly by on this forum.

Halo: The Master Chief Collection
GTAV
New World* (should be fixed)

To add more:
Make sure to cap your FPS in the Nvidia panel to your MAX monitor refresh rate.
Just don't risk to get 200FPS when your monitor is 144Hz.






 
I have a 3080TI , so not sure if I can run into the same issue, but to be safe I capped it like this in nvdia control panel to 141 FPS since I have a 144 hz monitor, then other day was playing star wars squadron VR, and noticed it hit 3000 FPS in a lot of cut scenes and menus, scared me and exited game pretty quickly, card seems fine, but then when I went to check NVidia panel something reset it back to default, and I am not sure how?  
 
Is this a bug?  I changed it back to 141 but I notice it still keeps resetting itself?  I am a bit worried long term will cause damage and have to RMA, but I am not sure if this will affect 3080TI, or just 3090

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mhamson
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 00:00:49 (permalink)
Can someone clarify... the killing of cards is still only limited to the 3090? From some of the posts I see above, it sounds like a driver and/or firmware issue no?
RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 05:49:58 (permalink)
I've noticed that the Nvidia control panel has started forcing a framerate cap of 60fps. If I turn the setting off, it will revert back to 60 again on it's own.

Not sure if that started with the most recent driver or not. I noticed a lot of tearing while playing the Mass Effect remaster. After checking the Nvidia CP, I found that it was set to 60 fps. I turned it off, saved the new setting and started the game. No tearing, with fps in the mid 200's on average. The next day, it was back to 60 with the tearing again. Checked the CP, sure enough, it had reset itself to 60 fps.

Highly annoying, especially with the idiot behavior of the Nvidia CP taking several minutes to open, and several more each and every time you touch a setting. It can easily be 15 minutes just to turn that one setting back off.


mhamson
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 07:06:42 (permalink)
Very happy to watch Gamer's Nexus coverage of EVGA / New World....   ()
 
I have to say, it seems that EVGA did the write thing and all-in-all it makes me feel good about being an EVGA customer. (can I flame Gigabyte now?)
ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 07:19:58 (permalink)
RogueMaster
Highly annoying, especially with the idiot behavior of the Nvidia CP taking several minutes to open, and several more each and every time you touch a setting. It can easily be 15 minutes just to turn that one setting back off.

That's not right. It should take less than a minute to do that. I wonder what is causing the control panel to hang for you.

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mnelson260z
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 08:44:26 (permalink)
kongfra
Nisco3000
 


For sure there have been some people passing by saying that X game killed their GPU will playing or starting the game.
Did anyone make a list which games we have that are know to kill the cards?
I can name couple off top of my head, that i saw fly by on this forum.

Halo: The Master Chief Collection
GTAV
New World* (should be fixed)

To add more:
Make sure to cap your FPS in the Nvidia panel to your MAX monitor refresh rate.
Just don't risk to get 200FPS when your monitor is 144Hz.




 
I have a 3080TI , so not sure if I can run into the same issue, but to be safe I capped it like this in nvdia control panel to 141 FPS since I have a 144 hz monitor, then other day was playing star wars squadron VR, and noticed it hit 3000 FPS in a lot of cut scenes and menus, scared me and exited game pretty quickly, card seems fine, but then when I went to check NVidia panel something reset it back to default, and I am not sure how?  
 
Is this a bug?  I changed it back to 141 but I notice it still keeps resetting itself?  I am a bit worried long term will cause damage and have to RMA, but I am not sure if this will affect 3080TI, or just 3090




If you have PX1 you need to set the limit in PX1 since it will override the nvidia settings.
RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 17:36:56 (permalink)
ty_ger07
RogueMaster
Highly annoying, especially with the idiot behavior of the Nvidia CP taking several minutes to open, and several more each and every time you touch a setting. It can easily be 15 minutes just to turn that one setting back off.

That's not right. It should take less than a minute to do that. I wonder what is causing the control panel to hang for you.



Wish I knew. I spent several hours on Sat/Sun cleaning out the drivers with DDU and reinstalling the latest ones, all in safe mode with no networking to keep Windows out of the process. Still can't get the Nvidia CP to open in a reasonable amount of time.

Started a thread about that, actually, hoping someone might know something I don't.  It's getting ridiculous.
 


kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/06 18:13:07 (permalink)
kongfra
Nisco3000
 


For sure there have been some people passing by saying that X game killed their GPU will playing or starting the game.
Did anyone make a list which games we have that are know to kill the cards?
I can name couple off top of my head, that i saw fly by on this forum.

Halo: The Master Chief Collection
GTAV
New World* (should be fixed)

To add more:
Make sure to cap your FPS in the Nvidia panel to your MAX monitor refresh rate.
Just don't risk to get 200FPS when your monitor is 144Hz.






 
I have a 3080TI , so not sure if I can run into the same issue, but to be safe I capped it like this in nvdia control panel to 141 FPS since I have a 144 hz monitor, then other day was playing star wars squadron VR, and noticed it hit 3000 FPS in a lot of cut scenes and menus, scared me and exited game pretty quickly, card seems fine, but then when I went to check NVidia panel something reset it back to default, and I am not sure how?  
 
Is this a bug?  I changed it back to 141 but I notice it still keeps resetting itself?  I am a bit worried long term will cause damage and have to RMA, but I am not sure if this will affect 3080TI, or just 3090




I use Rivatuner for the OSD already, so I've been setting a frame rate cap in there, 117fps on a 120hz 4K G-sync.  The Nvidia limiter wasn't holding a setting for me either when I tried it the other day.
 
However, the Nvidia background framerate limiter seems pretty handy, set it to 20fps, so when you tab out of game the gpu gets a break. 
YOLOSWAGBROLOL
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/08 08:48:53 (permalink)
Honestly, I was content with my 3080 FE, but managed to snag a B stock 3090 FTW3 and can sell my 3080 FE to a miner friend to make up most of the cost. I really don't feel comfortable with a 1 year warranty on a used GPU that costs $1950 after tax because this is a likely affected 0.1 model on the way. That really sucks, I'll probably be looking elsewhere as having a $1950 part blow up in 366 days doesn't sound that much fun.
B0baganoosh
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/08 09:02:57 (permalink)
 
mnelson260z
kongfra
Nisco3000
For sure there have been some people passing by saying that X game killed their GPU will playing or starting the game.
Did anyone make a list which games we have that are know to kill the cards?
I can name couple off top of my head, that i saw fly by on this forum.

Halo: The Master Chief Collection
GTAV
New World* (should be fixed)

To add more:
Make sure to cap your FPS in the Nvidia panel to your MAX monitor refresh rate.
Just don't risk to get 200FPS when your monitor is 144Hz.

I have a 3080TI , so not sure if I can run into the same issue, but to be safe I capped it like this in nvdia control panel to 141 FPS since I have a 144 hz monitor, then other day was playing star wars squadron VR, and noticed it hit 3000 FPS in a lot of cut scenes and menus, scared me and exited game pretty quickly, card seems fine, but then when I went to check NVidia panel something reset it back to default, and I am not sure how?  
 
Is this a bug?  I changed it back to 141 but I notice it still keeps resetting itself?  I am a bit worried long term will cause damage and have to RMA, but I am not sure if this will affect 3080TI, or just 3090

If you have PX1 you need to set the limit in PX1 since it will override the nvidia settings.


Was just coming in to say this, so I'll second it. I can confirm this behavior.

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eric-mt
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/08 15:25:31 (permalink)
According to EVGA the 3090 cards that failed in New World from bad solder were from an early batch made in 2020.
 
The serial number on my card failed in New World betas corresponds well to this statement...
 
2014133987.....
 
my RMA replacement card starts with
 
2114133987.....
 
which indicates a 2021 manufacture date
 
Does anyone have a failed card with the serial starting 21... and under what conditions did it fail?
 
Wondering what the prognosis for my new card is, especially since I plan to play the release version on New World.
 
 
 
post edited by eric-mt - 2021/09/08 15:50:47
redrek43
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 10:10:41 (permalink)
Bummer that fried cards are still happening
sirsad
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 11:31:57 (permalink)
Well this sucks because I have a card "in that range" but not sure if it is a failure until is breaks.  My 3090 serial number is 2014133987xxxxxx.
 
My plan is to following one of the suggestions and run furMark to see what happens.  However, I think I am going to try to find a 3060 or something as a backup and just use it on my second computer.
 
More Info:
 
I played a bit of New World Beta in April and everything seemed fine with the GPU.  However, at some point in time I started crashing in World of Warcraft (Retail and Classic) about twice a day.  I mostly only play World of Warcraft.
 
My "solution" was to install EVGA precision to check the thermals and stuff.  It said I needed to update my video bios and my motherboard bios.  So I did that and the crashing stopped.  HOWEVER, I feel like I lost a good 30-40 fps at 1440p and routinely dip to 70fps.
 
World of Warcraft is way to dynamic so I thought nothing of it but now I'm second guessing this.  sigh.
jaredbyoung
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 12:16:41 (permalink)
Outofstock4ever
Nisco3000
You have to look sharper, who is getting big sponsors and who is not getting them.
Who is pulling-out the same brand video's out every month.
Who did a Q&A with them, who is good friends with them on social media.

The red-line is clear as day.




It's sad because they call themselves "fair", "impartial", "independent" and it's all a bunch of BS, it's all about the money. But to be fair some are worst then others, one clearly come out to defend them, and the other loves to trash brands but apparently is unaware EVGA exists (gamers nexus) unless is to use their PSU as a good example.


The NZXT case was starting on fire...
 
GN covered the EVGA 3090 failures. There was no need to do the same type of investigation, which GN is not really set up to do for GPU failures, as they did with the NZXT case. No one is in danger if their 3090 fails and EVGA will replace it.
 
These two situations are not even sort of comparable.
Planetgazer15
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 13:40:53 (permalink)
I was browsing the New World beta test forums today and EVGA 3090 owners are already having problems with their GPU. I'm just wondering if I should chance it and play the game? I've wanted to play this game since the last beta but was scared to. I also have a EVGA RTX 3090. Here is just one thread of multiple threads about the EVGA 3090s having issues TODAY with New World:
 
 
https://forums.newworld.c...riencing-issues/224687
 
 
post edited by Planetgazer15 - 2021/09/09 13:44:34
sze5003
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 14:06:13 (permalink)
kongfra
Nisco3000
 


For sure there have been some people passing by saying that X game killed their GPU will playing or starting the game.
Did anyone make a list which games we have that are know to kill the cards?
I can name couple off top of my head, that i saw fly by on this forum.

Halo: The Master Chief Collection
GTAV
New World* (should be fixed)

To add more:
Make sure to cap your FPS in the Nvidia panel to your MAX monitor refresh rate.
Just don't risk to get 200FPS when your monitor is 144Hz.






 
I have a 3080TI , so not sure if I can run into the same issue, but to be safe I capped it like this in nvdia control panel to 141 FPS since I have a 144 hz monitor, then other day was playing star wars squadron VR, and noticed it hit 3000 FPS in a lot of cut scenes and menus, scared me and exited game pretty quickly, card seems fine, but then when I went to check NVidia panel something reset it back to default, and I am not sure how?  
 
Is this a bug?  I changed it back to 141 but I notice it still keeps resetting itself?  I am a bit worried long term will cause damage and have to RMA, but I am not sure if this will affect 3080TI, or just 3090




I only use Nvidia CP to cap framerates for specific games. I didn't know you could also cap the frames using X1 software. I will have to do that for my monitor at 120hz. 
 
Was wondering, are the 3080Ti's affected too by this game? Not sure I'll play it but now I'm not too happy knowing cards can just die like this out of nowhere.

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RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 14:06:30 (permalink)
Interesting that there are folks in that thread experiencing issues with non 3090 cards.


GameArk
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 14:40:45 (permalink)
I thought the issue was fixed, I tried to play the game. After 15 min my fans started going insane and blank screen. Every time I play this happen, I have to manually restart. please help us.
Planetgazer15
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 15:46:25 (permalink)
@GameArk,
 
If you keep playing while your EVGA 3090 is doing that, it WILL break. Just be advised. I would stop playing New World. Or just get it over with, play until the card dies and get an RMA. There's a lot of people on the New World beta test forums today that are experiencing the same thing that happened last beta test. New World exposed a lot of the 3090s that had faulty hardware design, which caused the cards to brick/die.
 
https://forums.newworld.c...riencing-issues/224687
post edited by Planetgazer15 - 2021/09/09 15:51:30
oceansong34
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/09 16:10:10 (permalink)
EVGA GeForce RTX 3090 FTW3 ULTRA GAMING
 
I have been testing my new RMA card in New world today and have not had any problems.
  • Original card: First revision received last year, 2014 sn
    • I could get the issue to occur within 30 minutes every single time
    • Frames capped
  • New card from RMA: Revision 1.0, 2114 serial number. I also installed a hybrid kit on this card
    • I have played 2 hours straight
    • Uncapped frames
    • I changed the graphics quality back and forth while in town and it worked without crashing. With old card, I could usually trigger the problem by doing that.
    • Absolutely no issues so far
       
I also tested Anno 1800 and could not get the issue to occur with the new card.
 
On a side note, the hybrid kit is freaking amazing.
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