liud21
they forgot about all the cards that died before New World... lol...

kongfra
so if I understand the issue is not with the game itself but just bad soldering on mosfet?  So in theory it does not matter if the game had capped it FPS in menu?  

gimmpy02
I'm hope EVGA release model numbers affected so that we can see if our cards have the soldering defect.

Outofstock4ever

boxcutter808
So if EVGA knows the less than 1% of gpus that were affected by this soldering defect shouldn't EVGA be reaching out to those owners of those cards and offering replacements?
It would be nice to know if my red lipped 3090 was affected so I could get it replaced instead of having it possibly die randomly in a game when its out of warranty.

just let furmark run for an hour or two and you'll have your answer, you don't need to wait for EVGA to tell you if you're card is bad, or should.

eric-mt

Outofstock4ever

boxcutter808
So if EVGA knows the less than 1% of gpus that were affected by this soldering defect shouldn't EVGA be reaching out to those owners of those cards and offering replacements?
It would be nice to know if my red lipped 3090 was affected so I could get it replaced instead of having it possibly die randomly in a game when its out of warranty.

just let furmark run for an hour or two and you'll have your answer, you don't need to wait for EVGA to tell you if you're card is bad, or should.

What I want is for EVGA to let me know if my current card is going to die and take proactive action to prevent a repeat of the inconvenience and expense I went through with my previous card dying.
 
 

eric-mt

liud21

eric-mt

Outofstock4ever

boxcutter808
So if EVGA knows the less than 1% of gpus that were affected by this soldering defect shouldn't EVGA be reaching out to those owners of those cards and offering replacements?
It would be nice to know if my red lipped 3090 was affected so I could get it replaced instead of having it possibly die randomly in a game when its out of warranty.

just let furmark run for an hour or two and you'll have your answer, you don't need to wait for EVGA to tell you if you're card is bad, or should.

What I want is for EVGA to let me know if my current card is going to die and take proactive action to prevent a repeat of the inconvenience and expense I went through with my previous card dying.
 
 

Never going to happen, lol. 3 years is a VERY short time. EVGA is a business, and theyre in the business of making money. releasing or admitting that their mid-Top of the line card has issues, is like shooting yourself in the foot half way through the race... Better to just say the issue is minor and keep RMAing cards, until that 3 year warrant runs out. For most, they only have 2 years left... lol

 
Saying the issue is minor when it is not is exactly the behavior that will put you out of business.
 
 
 
 
 
 
 
 

B0baganoosh

kevinc313

KeithW19
Tom's has the article as well... Myself and several others had cards fail and only played NW after the menu frame limiting patch. Is there any official source of the findings about the soldering? They mention it was findings from EVGA but I don't see anything directly from them

Yeah "workmanship" is an ultra vague term.  The parts are QFN surface mount, they went on in a surface mount line, reflow etc.  There's all sorts of things that could have gone wrong, not enough or too much solder, cold solder, voids, solder balls, etc but my best guess is that the under body case ground had insufficient solder and wasn't caught by an x-ray inspection. Or maybe the terminations being insufficient. Probably due to a bad day on the solder paste stencil machine, going a little shy on the paste, it being in the center of the board, pressure being off, board warp, thickness variation, etc.  Or maybe they had variation in the surface finish on the pads of the pcb that threw off the solder joint. Or maybe they had to revise the stencil for solder volume at some point.  Or maybe the reflow temp profile was a bit off due to the mass of the adjacent inductors.  The part package is very common, easy to place and self centering in reflow.

Sorry, I meant to do this before, but this guy right here^. All of that is real info for things that actually happen. Good info, Kevin

eric-mt
 
Saying the issue is minor when it is not is exactly the behavior that will put you out of business.

B0baganoosh

kongfra
so if I understand the issue is not with the game itself but just bad soldering on mosfet?  So in theory it does not matter if the game had capped it FPS in menu?  

The load put on the cards by that game in particular exacerbated a hardware defect. So the capped FPS in menu could help prevent some of the specific power loads involved, but apparently people (in this thread even) have had their cards die not in the menu and in various other games as well. So it didn't really matter, but it could help prevent the game menus from exacerbating the issue on some folks' cards...maybe...at least until some other similar work-load is put on, then they'll fail during that load. In any case, it reduces power loading when there's no need to power-load the GPU, so it is definitely a good thing for everyone that they capped the menu.
 
Also, I'd like to know if Jay was lying or people were lying to Jay about their other non-3090 (and non-EVGA) cards dying. I suspect neither. From the sounds of it, the game has a tendency to put some odd and very high power-loads on the graphics card (higher than it should for some reason). This is going to exacerbate any hardware problems or defects with any card. So if you had a 6800XT that was fine most of the time and just keeping itself alive by not putting too much load on that one spot...then pop. Wouldn't be every 6800XT in this example, just one particular card (and I just picked a random part number for the example). In this case, there are a lot more EVGA 3090's out there seemingly than any other 3090's and if they had a whole batch with some latent defects, this is the sort of response you get.
 
I would bet that what they say happened is real, that they got some number of cards RMAd that died in the menus and had this solder-problem. We know there are plenty of other failures, but if they didn't stack up in a particular scenario, they'd have a different explanation for it so they'd be "unrelated" to this press release. So not as much lying, as only telling one story of multiple.