Ravena

jayman20

flg2010
So they are replacing the 3090s with v1.0 cards ?? If they blow up

No :(  I just got my RMA back late last week and it was another 0.1 card.. Worked over the weekend and now this card is starting with the black screens (while PC stays running in the background) and completely black screen with fans ramping to 100%..   I haven't even gotten the heavy duty games loaded in yet, just D2 at about 40% GPU usage.  
 
I think I have it isolated to the card pretty well too..  Have two complete systems and another 3090 to test with, that all work fine otherwise.  Looks like another $25 in shipping and 2 week wait in my future.

I had to request a 1.0 rev and they approved that request it since I am on my second RMA now after having 2 0.1's go poof. only issue is that they are waiting on stock to come in :(
I wanted to cross ship but looking like supply issues going to hinder that plan if they don't get in a shipment on Monday/Tuesday next week.

hoping they get more cards in and slowly replace 0.1 cards with 1.0 cause 0.1 power delivery and what not is just bad. hopefully your next RMA works out.

Endspire
Unfortunately I bought and installed the hybrid kit from EVGA and they’re telling me I have to revert the card to its original manufacturer configuration with all the original hardware, thermal pads, and heatsink…

I would have never installed the hybrid kit if I knew it would doubly screw me over.

Endspire
Just seems following the warranty to the letter is a tough ask when the fault lies with the manufacturer. They’re passing the labor off to the consumer for a unit they’re going to refurbish and flip. The more I do, the less they have to do.

You’re delusional if you think they’re going to eat the full cost of the unit.

No, it’s not too much work, but it IS greed shrouded in charity.

Edit: I already regret using the word “greed”. If it were greed they would be happy to take the AIO cooler and resell it as well. Although it was kind of them to offer to send me the necessary hardware, why wouldn’t they just accept it the condition it is in currently? They could verify non-functionality either way.

jdaline

Endspire
Piggy backing off this thread to say I’ve attempted to start the RMA process. My 3090 also went up in smoke playing New World.

Unfortunately I bought and installed the hybrid kit from EVGA and they’re telling me I have to revert the card to its original manufacturer configuration with all the original hardware, thermal pads, and heatsink…

I told them I didn’t even care about the radiator or anything but they said no and told me they’d send me whatever hardware and thermal pads I needed.

I would have never installed the hybrid kit if I knew it would doubly screw me over.

Yeah, to be completely fair to EVGA, even as an owner of a bricked 3090 waiting for a replacement myself, what they're asking of you is extremely good by industry standards. IIRC they did spell this process out in some of the older threads about after market coolers or replacing the thermal pads and that it wouldn't void your warranty, so some extra leg work if they are willing to help you honor it is pretty unusual if you've made aftermarket changes.
 
To put it into context, I RMA'ed a ~$1500 monitor from Asus which suffered a power failure out of the blue and they attempted to void my warranty because of a literal smudge they put on the monitor themselves despite me taking photographs of the entire thing from all angles as I packed it into the shipping box which was reinforced with MDF (Medium-density fiberboard) panels around the back and screen. I had to literally deep dive on the Asus subreddit to get the contact info for the NA QA director explaining why this was a bogus denial of warranty (with proof in the photos as I had another phone showing the shipping date) before I could actually get them to even respond to the photos I took and honor it and replace the monitor which legitimately failed. I'll never buy another product from Asus after that fiasco again. I've only done one other RMA with EVGA before this experience though and both of them have worked like you think they should work, so despite frustrations they are handling the situation better than most companies this has affected.

squall-leonhart
the 3070 Ti is not, and has never been affected by this issue, if you got a dud card the standard RMA procedure applies.

Yeh Ximin

RockstarX74
I just recently purchased New World, and it didn't take 2 days of playing it before my 3070 Ti FTW3 Ultra started acting up while playing it. the game froze, the screen went black, and then my monitor powered down. The only way to get out of it was hard booting my PC. It did this a couple times before I stopped playing New World.  A Google search on the issue revealed the past issue with New World during the beta.  I followed the instructions on capping the frame rates to 60fps and it was ok for a bit.  The issue came back in short fashion though. Now it's not just in "New World" anymore. It happens when I'm watching Netflix and in other games like E.V.E. Online and Star Wars: The Old Republic. I never had any issues until I played New World. Now the only thing I can do, without it happening again, is surf the web. I have no doubt I got a lemon card! New World just revealed that to me. I'm putting in an RMA for it. I still have 760 days left on my warranty.

lol "Lemon Card"? thats just the tip of the iceberg ... anyway congrats and enjoy your unending RMA hell with EVGA, thats what EVGA is known for, you need to pay for the RMA ship-to fees, enjoy the unending RMA loop ( 3-4 RMA ), enjoy the retarded RMA packaging rules and last, enjoy the supply of "Q.C" ("Quality Checked") defective GPUs XD
I gave up on my 2nd RMA and refused to pay for the 3rd RMA, bought a MSI RTX 4090 SUPRIM X, problem solved
 
New World killed my rev0.1 EVGA RTX3090 FTW3 ULTRA in just 2x weeks, then they gave me a rev1.0 "Q.C" replacement that died in 3 months. At that point I have no intention of wasting anymore of my time and money on this scummy company's RMA, their support sucks too, nothing but lies
 
EVGA is the one of the worst companies out there, most of their products are defective, dont buy anything from this scummy brand, especially their PSU and GPU, they both suck bad, and dont believe anything the pathetic EVGA shills say, EVGA only got a trust rating score of 2.4 ( https://www.trustpilot.com/review/www.evga.com ) see for yourself, what they make their customers go through is just disgusting and unacceptable

Yeh Ximin

I hope you luck with any RMA to MSI where you don’t think they will ask the card to be securely packaged.

 
Well at least I do not have to pack it myself with MSI, I just need to send it to the retailer, they will handle the rest, also I do not have to pay any money for the RMA ship-to fee,
 
Unlike scummy EVGA that forced me to pay ship-to fee every single time + shipped me "Q.C" ( Quality Checked ) defective GPUs replacements that dies in 2-3 month ( Should consider myself "lucky" some got "Dead on Arrival" gpu replacements or faulty ones that die in matter of days )
 
If it is just only me having horrible RMA experience, I can accept it, but it is clearly NOT the case here, and it is not just GPU, their other products are defective & suck as well,
 
Most of the time the money spent on RMAs alone is more than enough to just buy another new product ( yea, EVGA your extended warranty SUCKS too, what is the point of a longer warranty period when your products are subpar rubbish and breaks so easily? lol )
 
Many already gave up and left the forum, because they cannot resolve their RMA issues here
 
Good thing EVGA is dead and forgotten now, nobody needs them around anymore when we got other far better brands like MSI, ASUS etc

Methodical2
Does this affect any other 30 series cards?

Yeh Ximin
LOL their Rev 1.0 does not even last 2-3 months, even worse than their Rev 0.1 RTX3090 which worked fined for 6-7 month, until New World killed it, EVGA is a joke