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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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mixelplx
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 00:12:57 (permalink)
Has anyone found a work around the black screen/fans going to 100% issue yet?

Would undervolting the card help or is it inevitably going to fail?
bavor
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 01:02:58 (permalink)
mixelplx
Has anyone found a work around the black screen/fans going to 100% issue yet?

Would undervolting the card help or is it inevitably going to fail?



Contact EVGA support if you have that issue.  They may issue you a RMA for a new card.
MaximumN2
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 01:29:34 (permalink)
Is there any other way to find out which revision we have other than loocking at the PCIE slot ? My card is on a custom loop so it's quite difficult for me to look at the revision number. My card is 1 month old and the serial starts with 21 so I guess its from 2021 ? 
 
Thanks guys ;-) 
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 04:34:22 (permalink)
Got my 3090 FTW3 Ultra replaced because it "killed" my Card in the open beta (steam) a few weeks ago.
 
Tried to start the released game today, only switched in the Menu to 4k -> blackscreen 100% fans. Luckily after i cut the power off the card works again. Definitely not trying this game again.

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ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 05:00:55 (permalink)
I am curious to know, for the people who have Rev 1.0 3090s, and still have the black screen/100% fan issue in the public release of New World, what percentage are using the XOC VBIOS. I suppose that we will never know. But, that being said, if someone is having the black screen/100% fan thing happen, and their card has not yet failed, and their BIOS switch is in the XOC position, if you switch the BIOS back to the normal position (and power off, reboot, etcetera as necessary), does that have a positive impact on the ability to play the game?

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demon09
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 05:46:54 (permalink)
ty_ger07
I am curious to know, for the people who have Rev 1.0 3090s, and still have the black screen/100% fan issue in the public release of New World, what percentage are using the XOC VBIOS. I suppose that we will never know. But, that being said, if someone is having the black screen/100% fan thing happen, and their card has not yet failed, and their BIOS switch is in the XOC position, if you switch the BIOS back to the normal position (and power off, reboot, etcetera as necessary), does that have a positive impact on the ability to play the game?
I think you may have worded that a little odd. The oc bios only changes fan curve and nothing else this gen by default. If they do have the xoc 500w bios flashing back to the nornal one may be worth a try though
nick.flom
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 06:48:58 (permalink)
just adding more data to the thread. I got my 3090 FTW3 ultra gaming on 11/12. Played the beta last month, no issues. got into the game yesterday, was playing for about an hour, and got the black screens with fans at 100%. I have/had zero over clocking on the card. not sure what version of Precision X1 that I have, will check later today. I did not enable the FPS cap in the game menu. I restarted my computer, tried different monitors, different outputs on the card, nothing worked. I initiated a cross-ship RMA within a couple of hours. Luckily I have an old 1080ti to use to get me by.

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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 07:00:33 (permalink)
My 3090 bricked playing new world today on med setting 60fps cap. Purchased December 2020. I’m pursuing a full refund as I’ve lost my faith in evga after reading replaced cards still bricking from this game..
bkstradling
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 07:21:58 (permalink)
I purchased my 3090 FTW3 in Oct of last year, and have used it heavily since (Lots of Escape From Tarkov at 4k).  I switched to a full custom loop with an EKWB on the GPU in March.  I've had zero issues, even played NW in Beta.  Last night in NW at the contrast/brightness main menu screen I got black screens on the monitors, so I performed a shutdown, didn't even make it into the game.  Trying to start the PC back up I can't post (AA error code for x570 Gigabyte Master).  I contacted EVGA support, not sure what my next step with this build will be...
I'm using an EVGA 1200 P2 EVGA PSU with the EVGA individually sleeved cables.
sirsad
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 07:49:25 (permalink)
demon09
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I find it wild that this game is coded in such a way that it does a better job exposing weaknesses in gpus than occt or furmark. I'm not blaming the game because if the cards were designed and manufactured properly, they wouldn't fail from a game, but it seems... Crazy. How bad is the engine? Are the graphics even good? Images I've seen so far don't really make it seem like some kind of new Crisis.

furmark is limited these days in the driver level they added it way back during the 500 or 600 series its been a while. but you can find lots of things that hit harder then furmark. super postion 4k comes to mind or even lots of really heavy gpu games can hit the gpu harder then furmark. furmark used to be the prime 95 of gpu stress tests but its been a while since it was 


The superposition 4k is $19.95 to allow stress test loop.  Do you have a free alternative that is more appropriate?  Cryengine Noir would be great but I don't see a stress test option.


This is very bizarre that this one game is causing this problem on this one 3090 board.
 
ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 08:00:36 (permalink)
demon09
ty_ger07
I am curious to know, for the people who have Rev 1.0 3090s, and still have the black screen/100% fan issue in the public release of New World, what percentage are using the XOC VBIOS. I suppose that we will never know. But, that being said, if someone is having the black screen/100% fan thing happen, and their card has not yet failed, and their BIOS switch is in the XOC position, if you switch the BIOS back to the normal position (and power off, reboot, etcetera as necessary), does that have a positive impact on the ability to play the game?
I think you may have worded that a little odd. The oc bios only changes fan curve and nothing else this gen by default. If they do have the xoc 500w bios flashing back to the nornal one may be worth a try though

Per EVGA, all new 3090 cards after a certain date come with the 500 watt XOC BIOS flashed to the non-normal position. This is stated in the first post of the XOC BIOS update thread. That's why I said that they should try the normal BIOS to see if the lower current spikes prevent the card from hitting hardware VRM overcurrent protection mode.

And if for some reason I am misinterpreting EVGA's statement about which XOC VBIOS ships with current cards, either way, users who are using a VBIOS which they know to have a 500 watt limit, should test with the "normal" VBIOS to ses how much that helps stay below the GPUs VRM hardware overcurrent protection.
post edited by ty_ger07 - 2021/09/29 10:05:41

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austinhouk802
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 08:14:26 (permalink)
I too am joining the 3090 black screen, fans 100% club this morning. Frames capped at 90 FPS. However, yesterday I played for about 4 hours with frames capped at 60 and was fine for those few hours. Not willing to try again until I can confirm from EVGA that I'm covered.
ShadowNinja714
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 08:35:19 (permalink)
I tried playing just about half an hour ago with my 3090 FTW Ultra
As soon as I launched the game instant black screen and 100% fans.  Had to hold power to get the PC to shut off.  
I didn't even get to the main menu of the game to set any caps.
 
After 2 reboots I am back up and running... for now.
 
I purchased my card back in October and even emailed EVGA to check and make sure it was ok to run.  This is the response I got back:
 
"Hello, 
We have already tracked down the units that were affected which was an extremely small batch. There should not be any concerns with your card. 
Regards. 
EVGA"
 
So now I await a response from them again on if I should be starting an RMA or what not.
post edited by ShadowNinja714 - 2021/09/29 08:38:29
mite_jan
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 09:00:25 (permalink)
ShadowNinja714
I tried playing just about half an hour ago with my 3090 FTW Ultra
As soon as I launched the game instant black screen and 100% fans.  Had to hold power to get the PC to shut off.  
I didn't even get to the main menu of the game to set any caps.
 
After 2 reboots I am back up and running... for now.
 
I purchased my card back in October and even emailed EVGA to check and make sure it was ok to run.  This is the response I got back:
 
"Hello, 
We have already tracked down the units that were affected which was an extremely small batch. There should not be any concerns with your card. 
Regards. 
EVGA"
 
So now I await a response from them again on if I should be starting an RMA or what not.


put fps cap in nvidia control panel
 
austinhouk802
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 09:23:48 (permalink)
ShadowNinja714
I tried playing just about half an hour ago with my 3090 FTW Ultra
As soon as I launched the game instant black screen and 100% fans.  Had to hold power to get the PC to shut off.  
I didn't even get to the main menu of the game to set any caps.
 
After 2 reboots I am back up and running... for now.
 
I purchased my card back in October and even emailed EVGA to check and make sure it was ok to run.  This is the response I got back:
 
"Hello, 
We have already tracked down the units that were affected which was an extremely small batch. There should not be any concerns with your card. 
Regards. 
EVGA"
 
So now I await a response from them again on if I should be starting an RMA or what not.




I followed the above advice and capped the FPS in Nvidia Control Panel for this one app only. I capped it yesterday to 60FPS and ran fine for about 3 hours before bed. This morning I kicked it up to 90FPS and had a black screen / 100% fans after about 30 minutes. I'm not CERTAIN that they are related or not, just reporting my findings so far.
ShadowNinja714
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 09:27:06 (permalink)
austinhouk802
ShadowNinja714
I tried playing just about half an hour ago with my 3090 FTW Ultra
As soon as I launched the game instant black screen and 100% fans.  Had to hold power to get the PC to shut off.  
I didn't even get to the main menu of the game to set any caps.
 
After 2 reboots I am back up and running... for now.
 
I purchased my card back in October and even emailed EVGA to check and make sure it was ok to run.  This is the response I got back:
 
"Hello, 
We have already tracked down the units that were affected which was an extremely small batch. There should not be any concerns with your card. 
Regards. 
EVGA"
 
So now I await a response from them again on if I should be starting an RMA or what not.




I followed the above advice and capped the FPS in Nvidia Control Panel for this one app only. I capped it yesterday to 60FPS and ran fine for about 3 hours before bed. This morning I kicked it up to 90FPS and had a black screen / 100% fans after about 30 minutes. I'm not CERTAIN that they are related or not, just reporting my findings so far.




I just got a phone call from EVGA, they are starting an advanced RMA for my card. 
They did confirm it was a re-certified card that was "fully tested" and will still be covered by my warranty so we will see what happens.
vergil7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 10:16:42 (permalink)
I thought we were done with this with the game patch and and Evga's response about soldering. I have a 3090 ftw3 ultra that I bought on October and already blew up a brand new Superflower 13000W gold power supply when playing Warhammer 2. I thought it was a power supply issue back then but now thinking it might be the gpu that caused it. I am currently using a Seasonic 1200w platinum power supply and Optimus water block and haven't had any more issues but seeing this treads is making me really nervous.
AnTse
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 10:17:45 (permalink)
Howdy!
 
Wanted to share my experience with my 2nd 3090 FTW3 which was up to shenanigans last night also.  My original 3090 lasted 3 days after initial install.  Was in the first wave of cards shipped.  Was replaced and has been working perfectly in every game since.  Also have a Hydro Kit installed on it.
 
So, yesterday pop on New World at 0830ish Central, and enter the queue.  Left this running until the queue ran down and I was in the game at 1845ish.  Started the new player experience and ran for 15-20 minutes then Black Screen - All Fans full and PC shut down.  Paused.  Took a deep breath.  Cycled the Power supply.  Rebooted and everything was back to normal.  Started the Precision software, things looked normal.  Tried to get back into New World.  No dice, back in the queue.  Deleted character and went on low population server.
 
Then started watching numbers in icx the only one that was aberrant was Power4.  Everything else was in the 50s to low 60s.  Power4 shot to 74.  Started playing and played for a short while.  Black Screen - All Fans full and PC shut down.  Panicked a little.
Rebooted.  All normal.
 
So, decided this time to lower the power target to 53% in Precision.  Went back in to New World.  Power4 never got above 54.  Played for 3 and half hours then went to bed.  Noticed no difference in game performance.  I am running the game capped at 60 in 2k and everything on High.  Ran smooth as silk even with the power turned down.
 
This morning fired up Tarkov with all the default settings on the card in Precision and everything ran perfectly, just like it always does.
 
Not really sure what any of this means, hope it is just an outlier on this game causing some odd behavior.
kongfra
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 11:07:37 (permalink)
this is crazy so glad I never tried this game, i am not saying it the game fault, but why only this game causing this?   I read on reddit that multiple people with gigabyte 3080TI had same issue as well, so doesn't seem to be just EVGA?  Are all the manufacturers having issues?  I thought the problem was resolved.
 
https://www.reddit.com/r/newworldgame/comments/px2dhy/new_world_fried_my_graphics_card_3080ti_anyone/ 
post edited by kongfra - 2021/09/29 11:10:44

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austinhouk802
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 11:53:21 (permalink)
Whats odd is I can run FurMark or Unigine Benchmarks at 4K and 8K defaults (uncapped FPS), resulting in my 3090 at 99% utilization for 10 minutes or longer, but New World at 2K at a CAPPED FPS is ruining peoples graphics cards... somehow.
 
How is this possible???
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 12:03:20 (permalink)
austinhouk802
Whats odd is I can run FurMark or Unigine Benchmarks at 4K and 8K defaults (uncapped FPS), resulting in my 3090 at 99% utilization for 10 minutes or longer, but New World at 2K at a CAPPED FPS is ruining peoples graphics cards... somehow.
 
How is this possible???



I asked the same question. I mean Furmark has been driver-tamed for a while and I'm guessing most other benchmarks are somewhat properly coded. It seems like there are a lot of people reporting that the GPU and memory temps are fine, but one of the VRM temps gets really hot. It is like there's a power virus or just horribly inefficient script involved in the engine. I don't think its even a graphical issue as a lot of people are having their card crash right as they launch the game, not even looking at menus or "in-game". There's some of that too, but not for everyone. That makes me think its some kind of background task the game is putting on the GPU that is just putting a really high level of stress on one particular part of the cards. If the card has any weakness there at all...pop goes the weasel. I'm not taking blame away from the card manufacturers, but the fact that its killing non-3090's and non-EVGA cards means it wasn't limited to one small batch of cards with a solder issue. I'm sure those went too, but that's not the only issue.

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ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 12:21:32 (permalink)
B0baganoosh
austinhouk802
Whats odd is I can run FurMark or Unigine Benchmarks at 4K and 8K defaults (uncapped FPS), resulting in my 3090 at 99% utilization for 10 minutes or longer, but New World at 2K at a CAPPED FPS is ruining peoples graphics cards... somehow.
 
How is this possible???

I mean Furmark has been driver-tamed for a while ....

If Furmark wasn't "driver-tamed" (throttled in the driver), maybe it would also be causing this problem. Do you think they might "driver-tame" New World in order to account for their hardware shortcomings?

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Tigerheli79
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 12:30:25 (permalink)
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.
Sajin
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 13:27:08 (permalink)
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.
killa4204
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 13:29:13 (permalink)
I played 9 hours of new world yesterday with no problems on my 3090. I was one of the lucky people who got in one of the first shipments from the 3090 que system. It has the red lips on it. Been using this card with tons of games since October last year with no problems so far. I played New World on 2k and all visual settings maxed.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 13:37:34 (permalink)
Sajin
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.



I would partially disagree. New World aided in pointing out manufacturer issues with the earlier batches of specific models, but NO GAME should be coded in such a way to indirectly target certain weak spots of cards. There IS something going on with New World whether you, or anyone else, wants to admit it or not, AS WELL as with EVGA and other manufacturers processes too.
 
I shouldnt be able to run Furmark or Unigine at 8K for an hour with 99% utilization and no FPS cap and have NO ISSUES, but New World causes game breaking, and sometimes card destroying, issues at 2K and anything higher than 60fps.
Sajin
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 13:44:03 (permalink)
austinhouk802
Sajin
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.



I would partially disagree. New World aided in pointing out manufacturer issues with the earlier batches of specific models, but NO GAME should be coded in such a way to indirectly target certain weak spots of cards. There IS something going on with New World whether you, or anyone else, wants to admit it or not, AS WELL as with EVGA and other manufacturers processes too.
 
I shouldnt be able to run Furmark or Unigine at 8K for an hour with 99% utilization and no FPS cap and have NO ISSUES, but New World causes game breaking, and sometimes card destroying, issues at 2K and anything higher than 60fps.

Furmark has been limited for awhile now by nvidia, so it really isn’t a valid point to stand on. Software can push hardware hard, but at the end of the day if the hardware isn’t up to the task due to poor build quality the hardware will fail. All software will stress the gpu in different ways. The hardware must be up to the task to handle all scenarios.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 13:54:29 (permalink)
austinhouk802
Sajin
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.



I would partially disagree. New World aided in pointing out manufacturer issues with the earlier batches of specific models, but NO GAME should be coded in such a way to indirectly target certain weak spots of cards. There IS something going on with New World whether you, or anyone else, wants to admit it or not, AS WELL as with EVGA and other manufacturers processes too.
 
I shouldnt be able to run Furmark or Unigine at 8K for an hour with 99% utilization and no FPS cap and have NO ISSUES, but New World causes game breaking, and sometimes card destroying, issues at 2K and anything higher than 60fps.


A game shouldn't be able to do this to a card because the card should have protections against this type of thing, either at the hardware level or at the firmware/VBIOS level. Yeah, there's something weird about what New World is doing that causes this vulnerability to be exposed, but ultimately this is a card vulnerability that should be corrected by the card manufacturer. If the vulnerability exists it could be exploited on purpose at some point in the future. 
Fayalite
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 14:09:42 (permalink)
austinhouk802
Sajin
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.



I would partially disagree. New World aided in pointing out manufacturer issues with the earlier batches of specific models, but NO GAME should be coded in such a way to indirectly target certain weak spots of cards. There IS something going on with New World whether you, or anyone else, wants to admit it or not, AS WELL as with EVGA and other manufacturers processes too.
 
I shouldnt be able to run Furmark or Unigine at 8K for an hour with 99% utilization and no FPS cap and have NO ISSUES, but New World causes game breaking, and sometimes card destroying, issues at 2K and anything higher than 60fps.


You cannot put that on the dev team. As bad as it can be coded (not saying it's well done), it is up to the graphic card to protect itself. How many hardware supported by the game, should they test any single model with any single version of the bios??? Then ram too, also consider CPU, mix N match, Intel vs AMD vs Nvidia. You then will have a 100 of people constantly testing each game for months to be able to say it's fine. At each and every single release.

Whatever they are doing, if the instructions asked by the game are directX valid or whatever engine they use valid... Not even a million miles away from the dev of a game to be blamed. They must be part of the solution to help hardware become better, yes. They might use a subset of instructions more than usual, should be a hardware thing not software.

B0baganoosh
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/09/29 14:12:31 (permalink)
jaredbyoung
austinhouk802
Sajin
Tigerheli79
I tried to play New World on my 3090 ftw3 today, black displays and gpu fans went nuts. Crashed after only minutes in game. I held the power button on the tower to shut it down right away. Rebooted and refunded New World. Someone better fix this. cards are getting fried.

New world isn’t the issue. Bad card pcb build quality is the problem. Kingpin and founders edition cards work fine with this game.



I would partially disagree. New World aided in pointing out manufacturer issues with the earlier batches of specific models, but NO GAME should be coded in such a way to indirectly target certain weak spots of cards. There IS something going on with New World whether you, or anyone else, wants to admit it or not, AS WELL as with EVGA and other manufacturers processes too.
 
I shouldnt be able to run Furmark or Unigine at 8K for an hour with 99% utilization and no FPS cap and have NO ISSUES, but New World causes game breaking, and sometimes card destroying, issues at 2K and anything higher than 60fps.


A game shouldn't be able to do this to a card because the card should have protections against this type of thing, either at the hardware level or at the firmware/VBIOS level. Yeah, there's something weird about what New World is doing that causes this vulnerability to be exposed, but ultimately this is a card vulnerability that should be corrected by the card manufacturer. If the vulnerability exists it could be exploited on purpose at some point in the future. 



This is true. I am not disagreeing with that whatsoever. That said, why is New World putting this kind of load on the cards? Isn't it totally unnecessary? Also, to Sajin's point, furmark was driver and BIOS limited ages ago by Nvidia, but why haven't they stepped in to limit this new power virus that is damaging their cards?

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