the_Scarlet_one
formerly Scarlet-tech
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 18:10:57
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TheGuz4L So I got my Thermal Mod today and installed it. Obviously it didn't come with the memory pads since mine shipped before that debacle.
HOWEVER, I checked as best as I could and the memory pads seemed to be hitting the chips. I didn't open it to completely check but there were no gaps that I could see. Brandon shipped me the pads for memory today. I'll check it again when I get them.
As for the mod install, the fan wire that sits at the end of the device is impossible to get off. I almost broke the clip trying. I gave up and just did the mod without disconnecting it. Seriously be careful doing this. The side fan connector was easy to remove however.
Temps are, the same on th
The cable at the end is for lights. Gently pull straight up and it will pop off. There isnt a clip that actively engages it to hold it in. If it were to break during the mod, EVGA will take care of you.
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Jootunn
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 19:08:03
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EVGATech_BrandonS According to , "Starting next week we will ship thermal grease, memory thermal pads, along with PWM thermal pads in the package. It is recommended to remove the existing grease on GPU and memory pads and apply the new ones. For any customers that did not receive memory thermal pads, please contact us so we can arrange it." Any requests for pads that haven't shipped yet will have VRAM pads as well.
That's top man. The rest of my new build will come together before the card pads are here most likely, but I can borrow my father's computer to game on for a few more days I think.
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evgauser28764
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 21:14:21
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Scarlet-Tech
Callawaaay Thanks! I see the gap now as well, took some more pictures with better angles, light and max zoom. I see a gap on all pads now.. No contact what so ever. Thought that only the FTW-cards where affected.. Is there a admin/support here that can verify that i get the thermal pads for VRAM as well?? (ordered wed 02/11) When is the estimated arrival (EU)? Why is there no official statement about this scandal as well? And a guide for the application?
http://forums.evga.com/FindPost/2577330
EVGA has already acknowledged this. How is that not an official statement? There is an entire thread for everything going on, it is even pinned to the top of the forum and kept up to date. You just heave to read post one.
because there is no update to the thermal pad mod page.
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evgauser28764
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 21:25:54
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Callawaaay Anyone with a trained eye that can tell if there´s a gap there? 1070 SC Gaming. 
are you kidding me? dont masturbate too much dude.
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EllBrad
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 21:48:58
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i5 4690k @ 4.5ghz | EVGA GTX 1070SC @ 2.1ghz | 16gb DDR3 @ 1866mhz | Acer XB270HU
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DeathAngel74
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 22:00:18
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Carnage specs: Motherboard: ASUS ROG STRIX X299-E GAMING | Processor: Intel® Core™ i7-7820x | Memory Channels#1 and #3: Corsair Vengeance RGB 4x8GB DDR4 DRAM 3200MHz | Memory Channels#2 and #4: Corsair Vengeance LPX Black 4x8GB DDR4 DRAM 3200 MHz | GPU: eVGA 1080 TI FTW3 Hybrid | PhysX: eVGA 1070 SC2 | SSD#1: Samsung 960 EVO 256GB m.2 nVME(Windows/boot) | SSD#2&3: OCZ TRION 150 480GB SATAx2(RAID0-Games) | SSD#4: ADATA Premier SP550 480GB SATA(Storage) | CPU Cooler: Thermaltake Water 3.0 RGB 360mm AIO LCS | Case: Thermaltake X31 RGB | Power Supply: Thermaltake Toughpower DPS G RGB 1000W Titanium | Keyboard: Razer Ornato Chroma | Mouse: Razer DeathAdder Elite Chroma | Mousepad: Razer Firefly Chroma | Operating System#1: Windows 7 SP1 Ultimate X64 | Operating System#2: Linux Mint 18.2 Sonya (3DS Homebrew/Build Environment)
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pawelblyskal
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 22:30:08
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Listen people, EVERY card needs the VRAM thermal pad replaced. With thermal pads, you can't just have them barely touching the components. You need to at least have some compression to the pad else the heat transfer will be incredibly inefficient. All cards in the 10 series line need the VRAM pads replaced with 1.5mm pads.
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dakon
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 22:53:55
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pawelblyskal Listen people, EVERY card needs the VRAM thermal pad replaced. With thermal pads, you can't just have them barely touching the components. You need to at least have some compression to the pad else the heat transfer will be incredibly inefficient. All cards in the 10 series line need the VRAM pads replaced with 1.5mm pads.
This is correct.
12900kf, ROG Strix z690-a Gaming, 32gb Gskill DDR4 4000, EVGA RTX 3090 FTW3 Ultra, Ae-5, Seasonic 1000 Titanium, EK 360 AIO, Corsair 680, LG 38in, AKGK7XX, Samsung NVME 2tb
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evgauser28764
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/05 23:15:49
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dakon
pawelblyskal Listen people, EVERY card needs the VRAM thermal pad replaced. With thermal pads, you can't just have them barely touching the components. You need to at least have some compression to the pad else the heat transfer will be incredibly inefficient. All cards in the 10 series line need the VRAM pads replaced with 1.5mm pads.
This is correct.
gladly more and more ppl understand this simple thing.. no matter there are gaps or not, it obviously shows there is not enough pressure for the stock pads to make deep indentation .... just please dont trust the vram can be passively cooled. it is really fine given only there is open airflow. strictly speaking, micron gddr5 vram is fine when its temp is from 0~95c, according to its datasheet. with backplate and midplate, most of the airflow are blocked, so if heat cant be transfer to the plates, vrams are well done. dont need to doubt that, just replace all of them especially when evga recommends you to replace them. be a man, screw driver is a simple tool. you can do it all by yourself, follow the guides like youtube video and some threads at this forums and evga official guide.
post edited by acxcoolerssuck - 2016/11/05 23:28:47
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esahle01
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 00:11:11
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Hey guys, I'm awaiting shipment myself. I just saw this youtube vid of a guy adding thermal pads in two locations:
I am seeing in this thread that there is a third location now which is needed in addition. I guess his video is still not good enough because it's missing the new pads to be used for memory locations that are not touching?
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Merkor
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 00:34:04
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This is so ridiculous. We need to rework the complete thermal design? I myself own a GTX 1070 FTW. First time for me with EVGA. Awaiting the pad-collection to arrive. Won't do the VBIOS update because of higher noise, just the pad mod.
According to reports, the new pad on the front VRMs is not touching the cooler. Hope they don't melt under the pad completely without air.
I really hope there will be provided a goodie inside the package for my work time. Would suggest a GoW4 key, since my card is not qualified for the promotion. Otherwise, I will go for MSI next time again.
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PsychoBoyTyler
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 00:43:26
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Are there any videos that show the installation of memory pads? All I can find are the ones for the other two.
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PAULB73
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 00:52:25
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Wow, this is just getting silly now.
They should just give everyone a refund.
If Ikea made graphics cards.....
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PAULB73
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 01:20:47
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I want my money back.
So i can go buy a zotac amp or something.
I'll never buy another EVGA graphics card, thats for sure.
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esahle01
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 01:28:01
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PsychoBoyTyler Are there any videos that show the installation of memory pads? All I can find are the ones for the other two.
I have yet to find any official document on the memory pad install. Even the evga installation guide doesn't cover the memory pads yet. I updated my bios and my gpu temp went from 44-47 idle to 32-38 idle. I won't put it under load without replacing all the thermal pads first.
post edited by esahle01 - 2016/11/06 01:40:40
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caparrous19
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 01:05:33
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My first EVGA card ever since I heard people highly speaking of this brand. I understand that **** happens but I think that EVGA should make an official statement about this (another one) vram pad gaps issue. Brand new cards or refunds should be offered to customers. P&L probably is gonna hurt this way, but in the long run is the only way to restores customer's trust, at least mine. Any other solution it looks like a joke at this point. 3 problems so far have been found (micron, vrm and vram pads), what else could be left? Maybe we have just started digging... Really dissapointed with the company.
post edited by caparrous19 - 2016/11/06 01:34:21
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Cyanold
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 01:22:42
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I will pay for the shipping fee if they are allowed to refund. Feel pretty bad as don't know what sort of damage have done to the components already, just like a unknown timing bomb in the PC case.
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kaats
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 03:05:11
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Cyanold Feel pretty bad as don't know what sort of damage have done to the components already, just like a unknown timing bomb in the PC case.
I feel exactly the same.
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joone75
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 03:37:03
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Sorry for my English. I think evga should allow us to exchange our cards in the future with next-generation equivalent, with a small difference in price, because I think I will have a hard time selling it!
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luckyirishlad
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 04:14:39
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Callawaaay Anyone with a trained eye that can tell if there´s a gap there? 1070 SC Gaming. 
Lets take a look Give me a moment while i enhance for you Result Yep confirmed could park a bus in that gap .....Do not believe me well ...
post edited by luckyirishlad - 2016/11/06 05:01:18
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evgauser28764
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 04:21:12
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PsychoBoyTyler
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 04:56:24
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esahle01
PsychoBoyTyler Are there any videos that show the installation of memory pads? All I can find are the ones for the other two.
I have yet to find any official document on the memory pad install. Even the evga installation guide doesn't cover the memory pads yet.
I really hope someone comes up with a video or the official documentation gets updated soon. This is the part of the installation I'm most uncomfortable with. It's a shame that I feel quite apprehensive about putting the card under stress so I'm sticking to non-demanding games. Really not what you'd expect after buying a brand new GPU. I know EVGA is saying most of the mods are optional but I really don't feel comfortable with that. Not with all the evidence popping up.
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NeroRay
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 05:02:21
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I wonder how it is even possible so many cards are having this "gap". A handful? yeah, might happen. But I feel like the majority so far owns a card with several gaps.
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DarkSofter
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 05:02:37
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Merkor This is so ridiculous. We need to rework the complete thermal design? I myself own a GTX 1070 FTW. First time for me with EVGA. Awaiting the pad-collection to arrive. Won't do the VBIOS update because of higher noise, just the pad mod.
According to reports, the new pad on the front VRMs is not touching the cooler. Hope they don't melt under the pad completely without air.
I really hope there will be provided a goodie inside the package for my work time. Would suggest a GoW4 key, since my card is not qualified for the promotion. Otherwise, I will go for MSI next time again.
What reports? I see nothing about this anywhere
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esahle01
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 09:09:56
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I actually think once the memory pads are included, the card should be fine with the "gaps" After the bios update the fan has better cooling, but with all those memory pads being 1.88" vs 1" it should fill the gap. My measurement is based off youtube install vid that had the guy measure it.
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carigero
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 09:29:25
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maybe a stupid question, but why the 900 series didn't had those thermal issues (vrm and memory)? i mean ACX 2.0+ and 3.0 share basically the same "midplate" system and why there is no thermal contact (with pads) between that midplate and the heatsink for both (ACX 2.0+ AND 3.0)?
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Angier_1985
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 09:47:51
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anyone knows of reports about the hybrid (either reference or ftw) having these issues aswell? Since their design regarding cooling is a bit different, we just can't go by the same QC issues without reports.
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esahle01
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 09:54:14
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Angier_1985 anyone knows of reports about the hybrid (either reference or ftw) having these issues aswell? Since their design regarding cooling is a bit different, we just can't go by the same QC issues without reports.
- * Founders Edition, Blower type, HYBRID, and HYDRO COPPER cards do not need these updates.
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Angier_1985
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 09:56:36
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That table was put up before there was any word of applying new thermal pads for the VRAM. I mean, I can understand why you should do this anyway, since esp. heavily squeezed pads that then got overly hot might loose adhesion and thickness, thus being not ideal for heat transfer. But with these cards having more and more diverse issues you better be safe than sorry.
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Scott_W
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Re: there are really gaps between vram chips and the thermal pads on the mid cooling plate
2016/11/06 10:05:33
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Angier_1985 That table was put up before there was any word of applying new thermal pads for the VRAM. I mean, I can understand why you should do this anyway, since esp. heavily squeezed pads that then got overly hot might loose adhesion and thickness, thus being not ideal for heat transfer. But with these cards having more and more diverse issues you better be safe than sorry.
I may be misunderstanding your question, but doesn't the Hydro have a copper plate that makes direct contact with all the vram chips? EDIT: Ok, I see what you're saying -- that the pads between the copper plate and chips might be similarly "too thin" as they were between chips and mid-plate on some acx3 cards.
post edited by Scott_W - 2016/11/06 10:12:11
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