Thank the PCB gods I kept my fan profile on I'm half deaf every fall anyways (I get clogged ears and throat not nose)

Hello everyone !
 
I just sent my 1080 FTW back to the resellers as my cards just caught fire 2 days ago.
 
As as i received my money backj from the resellers i planned to buy a new 1080 FTW and i was wondering, will i be ok ? or should i just change brand right now ? because i don't want to see my cards just burn again after 3 month ...

DrPhD
Well great. After much deliberation I finally buy a new graphics card to replace my 5+ years old HD6950 and this happens.
I would also like to request an official and thorough guide on how to install these thermal pads. Especially since I own 0 tools and do not have any sort of spare thermal paste or anything like that.
 
Hell, maybe the pads can be sent out in conjunction with that FREE* EVGA PowerLink™ that is being offered so I can avoid having to pay for shipping on that thing. ¬_¬

I agree 100% with this, EVGA messed up badly and needs to make it up to us.

panaikas
Hello,
First read the ram issue with Micron, now Overheating Issues, what is next coming..?
I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads
for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.
If someone can't put the pads or afraid to cause a damage to the card what happen then?
The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.
EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).
If they can't, then give us the money back.
 
*Sorry for my english

+1

Does this affect the 1070 ftw? I dont have money to buy thermal paste right now because broke q_q

Your card should not have these issues because the pads should be installed already.

Really since i bought my first FTW had only frustration...

Worst of all is to see the technical answers given by the support claiming that all products are tested and approved, or ask to open an RMA it will take more than 30 days, here comes another card of the same model with the same defect because of a poorly designed cooler, I bought EVGA because of warranty and after-sales, but I am very frustrated with a board with dual 8-pin connector, 10 theoretical phase power and a maximum TDP of 215W, this is too revolting.

As one can block air flow generated by the fan to the heat sink memories?

I only see a viable solution... send the kit to anyone who has at least the FTW models... http://br.evga.com/Produc...aspx?pn=400-HY-5188-B1
 
Otherwise i will find a way to run OCCT 24hr until it burns and exchange by HOF or MSI, and never come back to EVGA.
 

 

So where should those pads go? Can anyone please illustrate the required placing? Tnx

But how can you see which card the themal pads are applied.
My card is still very cool and i have never had problems with gaming.
Should I applay the pads

at the post#174
The issue is a new issue, as the VRM, The heatplate, and the cooler itself is nearly identical to all previous ACX coolers.. If it was never an issue before, then there was no reason to suspect it would be now
 
here is the answer I get from the support 
_______________________________________________________________________________________________________________
Hello,
Thank you for reaching out to us with your concerns. Unfortunately much of the information you are indicating is not correct. The cards do not need these pads in order to work with full stability and performance. We recognized that we could lower the temperatures with these pads and as a service are offering them for free to our customers. These pads however are entirely not necessary for the cards ran as intended.  Being the manufacturer we are familiar with the hardware any issues that it can have and what it needed to resolve any issues. The Micron issue for example was resolved with a BIOS update and this was a stability issue that effected every manufacturer's 1070 cards, not just EVGA's. If you need this update we can provide it. The overheating issue was reported by a single publication and we could not replicate card failure in the same conditions. That said if you are having issues with your particular card we can always assist troubleshooting to resolve the issues, or if it is suffering from any type of hardware issue then we an offer an RMA to get it replaced as well.
Regards,
EVGA
_________________________________________________________________________________________________________________
 
As they told me that ''much of the information you are indicating is not correct''  then why so "noise" around the thermal issues and a free
offering of thermal pads.
At the end "These pads however are entirely not necessary for the cards ran as intended" I leave the card as it is
and if burnt then evga would replace it..!!???
So is it there a problem/issue or not?
 
_____________________________________________________________________________________________

Bar81
So you bought a $400 card and don't have $5 for thermal paste? This thread keeps delivering.

With the same logic
Evga doesn't have 1$ to put from the beginning the thermal pads and then provide as the cards?

Just a thought,
 
Maybe as a good will gesture, EVGA could offer registered 1070/1080 owners one of the Hybrid AIO kits at a much reduced price?....
 
 
 
 
 

I have to say, I find it bonkers that people are so ''happy'' about free thermal pads. 
 
Great so you've messed up, and now expect me to take apart an incredibly delicate, expensive GPU and perform risky maintenance on it. Hell no am I doing that. 
 
EVGA are being very careful in their statements so not to trigger a wave of RMA's, but there is 100% a fundamental issue here. Way too much smoke. My 1070SC has this BS+fan problem, so it's likely affecting their entire ACX range. 
 
I have no choice but to RMA, so now i'm going to have that hassle and downtime with no GPU. So thanks alot EVGA. The fact this situation even exists is incredibly poor form. Who's doing QA? Not good enough.
 

RRX-JP

panaikas
Hello,
First read the ram issue with Micron, now Overheating Issues, what is next coming..?
I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads
for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.
If someone can't put the pads or afraid to cause a damage to the card what happen then?
The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.
EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).
If they can't, then give us the money back.
 
*Sorry for my english

+1

+1

StijnDC
Would the GTX 1080 Classified have this problem ? Seeing as it is a bigger card.

Yes, all cards based on ACX3.0 cooler are affected

The point he was trying to make was, if "another $5" seems to be all about nothing, then why skimp on installing these
in the first place at the factory. Besides that, if you payed any attention to this forum, you'd realize that there has been
many many posts in regards to the 1060, 1070, and 1080 with temperature issues. So this isn't an isolated issue lol.