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Hot!Will precision X1 ever be fixed?

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assassin37
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Re: Will precision X1 ever be fixed? 2019/01/30 15:03:43 (permalink)
Everytime a new beta is released , I install and check if the keyboard-lcd-osd functionality is working(never is), then I uninstall and turn on afterburner, because it works . I like seeing my gpu, cpu temps and ram usage in my logitech g13(ancient). This feels like the Battlefield 5 patch issue all over again. In this day and age many things are much easier and more streamlined , and just work. Back in the day you needed a workaround for everything. Like having to edit your autoexec.bat just to play a game with more than 4 megabytes of ram. As frustrating as this PX1 issue is I am willing to patiently wait because since 2003 EVGA has always been THE best company in terms of customer service , with RMA's and what not. That being said please add keyboard osd functionality asap, thanks Jacob and crew!

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#31
Cool GTX
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Re: Will precision X1 ever be fixed? 2019/01/30 15:30:33 (permalink)
assassin37
 As frustrating as this PX1 issue is I am willing to patiently wait because since 2003 EVGA has always been THE best company in terms of customer service , with RMA's and what not. That being said please add keyboard osd functionality asap, thanks Jacob and crew!




Best place to make recommendations https://www.evga.com/support/suggestions.asp
 

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umeng2002
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Re: Will precision X1 ever be fixed? 2019/01/30 15:37:40 (permalink)
Yeah, I'm thinking about using MSI afterburner again... They seem to be more on top of support and supporting various types of Vreg ICs.
 
I had this bug with X1 where even at stock speeds, my RTX 2070 wouldn't pass the stability test. I rebooted and it passed.
 
The X1 software has nice looking UI though... still a confusing UI, but it looks good.
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murlo26
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Re: Will precision X1 ever be fixed? 2019/02/04 14:03:50 (permalink)
Unfortunately, those of us with FTW3 cards need this software. I feel most people have been fairly patient. It's been ~5 weeks and still no updates. It's a bummer as before the 1st of the year the updates were coming often and I felt like things were going to be fine but now after 5 weeks and still issues it sucks we have to deal with these bugs. Maybe I missed a post somewhere but at least an acknowledgement of remaining issues and a rough idea/ETA of upcoming release would be nice so we know they are trying. 
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CyberbrainPC
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Re: Will precision X1 ever be fixed? 2019/02/04 19:16:22 (permalink)
murlo26
Unfortunately, those of us with FTW3 cards need this software. I feel most people have been fairly patient. It's been ~5 weeks and still no updates. It's a bummer as before the 1st of the year the updates were coming often and I felt like things were going to be fine but now after 5 weeks and still issues it sucks we have to deal with these bugs. Maybe I missed a post somewhere but at least an acknowledgement of remaining issues and a rough idea/ETA of upcoming release would be nice so we know they are trying. 


It will be on Steam soon, perhaps the issues will be fixed. 
 
 


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Void65231
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Re: Will precision X1 ever be fixed? 2019/02/05 13:33:24 (permalink)
*Cringe X1 or OCX on steam is horrible all around. Unless you don’t mind having steam open every time your computer starts as well as the annoying prompt for administrator access. Standalone applications are much better.
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murlo26
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Re: Will precision X1 ever be fixed? 2019/02/05 13:39:07 (permalink)
At this point I don't care where the program resides as long as it works...hopefully it will be sooner rather than later that we get a fix or should I say fixes. 
#37
shhhpark
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Re: Will precision X1 ever be fixed? 2019/04/16 21:25:27 (permalink)
what exactly doesnt work about precision? I just got my first evga card and i'm using it only for fan control primarily.  Will it serve that purpose correctly?
#38
murlo26
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Re: Will precision X1 ever be fixed? 2019/04/17 07:58:46 (permalink)
The OSD basically doesn't work...it hasn't worked for me for weeks or even months now. Even the games that did sometimes work like heroes of the storm don't work anymore. 
#39
FindJammer
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Re: Will precision X1 ever be fixed? 2019/05/05 01:42:38 (permalink)
Hi All,
 
I just bought a RTX 2080 for £700 and I'm working on an OC, frankly a little disappointed in EVGA. Particularly considering how well regarded their hardware is. This is my second EVGA GPU and have nothing but good things to say about the hardware.

I'm also a 24 year professional software engineer. There is categorically no excuse EVGA can cook up to justify the state of this software. I'm seeing *really* basic operations not functioning correctly. When I booted up today and opened X1 my entire overclock I dialed in yesterday was back at default. Recollection of active settings for this kind of software is a basic function and should operate.

I have to admit to not having read this entire thread yet but I don't feel I need too really. I had a similar experience with the EVGA software back when I had my GTX 580 Classified. I gave up on the EVGA OC software with that card as well. The EVGA X1 software is listed as a selling point, a USP of sorts, in the marketing materials. Lets not forget that this software is touted as being designed in collaboration with NVidia themselves and is targeting EVGA cards, i.e. a subset of cards on the market. Albeit through a common API.
 
Even if this is a re-write from the ground up it's not like you have to reverse engineer anything in terms of hardware and there should be a hell of a lot of IP knowledge on how to do this already within the business. If things are regularly regressing in terms of overall quality that suggests to me there might not be ample unit testing of the code, nor integration testing with real hardware going on.

The software looks like it has real potential but after my initial bit of use and my past experience I'm already considering ditching it. Shame. Come on EVGA.

Jammer
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#40
Cool GTX
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Re: Will precision X1 ever be fixed? 2019/05/05 11:58:00 (permalink)
@ FindJammer
 
If your running the Newest of Nvidia Drivers ---> see this: Setting up Precision X1 to Run as administrator, Post Driver 430.39


 X1 How to make your setting Load on Boot
there are a couple of items to check mark to make it work - launch on Reboot & Load previously saved Profile#
 
You need to select - Both of these:
     1) "Start on with OS"
     2) "Apply previous settings on load"
 
WARNING:  when trying to Find your best OC, Do Not select the "apply previous settings on load" --> if its an unstable setting you do not want these to load and crash your Rig on restart ---- right
 
then click:  Apply & then Save  (these are needed to save changes to a profile, have not changed mine in months)



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#41
AHowes
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Re: Will precision X1 ever be fixed? 2019/05/05 12:27:44 (permalink)
Yes. Load previous settings on load would be a good one. Though please explain how to boot into safe mode to remove px1 if you tested a setting and it crashes the system and then your screwed cause its setting that overclock on the next windows boot?

I know how to get into safe mode in windows but not on a cold boot. Is there a special key press or something one can select at the login screen to reboot into safe mode?

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#42
richiec77
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Re: Will precision X1 ever be fixed? 2019/05/05 12:33:36 (permalink)
I just want a curve editor that works...with arrow keys at least. It's impossible to use with a mouse. Too tiny and no ability to make small changes. That's it. Everything else has worked well enough for me. 
#43
Cool GTX
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Re: Will precision X1 ever be fixed? 2019/05/05 12:48:20 (permalink)
AHowes
Yes. Load previous settings on load would be a good one. Though please explain how to boot into safe mode to remove px1 if you tested a setting and it crashes the system and then your screwed cause its setting that overclock on the next windows boot?

I know how to get into safe mode in windows but not on a cold boot. Is there a special key press or something one can select at the login screen to reboot into safe mode?


This is better than I could write in a post


How to Boot Into Safe Mode on Windows 10 or 8 (The Easy Way)


Force Windows 7, 8, or 10 to Boot Into Safe Mode Without Using the F8 Key
 

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#44
bcavnaugh
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Re: Will precision X1 ever be fixed? 2019/05/05 13:56:06 (permalink)
When I need to Boot into Safe Mode under Windows 10 I just use DDU


#45
kacan22
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Re: Will precision X1 ever be fixed? 2019/05/05 16:37:55 (permalink)
It wont be fixed. When they push new version something else is broken. Also there is still no respons from EVGA about high cpu usage. Im disappointed with PX1.


 

 
#46
firerx
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Re: Will precision X1 ever be fixed? 2019/05/06 04:34:14 (permalink)
Cool GTX
@ FindJammer
 
If your running the Newest of Nvidia Drivers ---> see this: Setting up Precision X1 to Run as administrator, Post Driver 430.39


 X1 How to make your setting Load on Boot
there are a couple of items to check mark to make it work - launch on Reboot & Load previously saved Profile#

You need to select - Both of these:
    1) "Start on with OS"
    2) "Apply previous settings on load"

WARNING:  when trying to Find your best OC, Do Not select the "apply previous settings on load" --> if its an unstable setting you do not want these to load and crash your Rig on restart ---- right

then click:  Apply & then Save  (these are needed to save changes to a profile, have not changed mine in months)






Thank you , Cool GTX.
That's all I needed was tp be able to save my setting without having to reset them on every boot.


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#47
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Re: Will precision X1 ever be fixed? 2019/05/06 07:44:42 (permalink)
@ firerx
 
Happy to Help 

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#48
FindJammer
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Re: Will precision X1 ever be fixed? 2019/05/06 11:07:20 (permalink)
Hi, Cool GTX. Thanks for the explaination, that's how I have it setup already.
 
My point is I don't expect this from an industry limunary like EVGA. I just paid more for a GFX card than 95% people spend on entire machines. Lets not forget the fact that you can control cards with other manufacturers software. All these GFX card OC apps are interacting with a common API exposed by the NVidia drivers. They aren't all having to reverse engineer some exotic hardware to figure this stuff out. Sure there maybe additional card or manufacturer customisations but the core functionality is partner agnostic.

I don't care if it's a "re-write from the ground up". This is an absolute shambles of a piece of software. The fact that you've had to explain such a basic configuration to "how to reset the settings on boot" bares out the horrifically poor attention to user experience the software devs are displaying.

Come on EVGA. I expect more of you than this.

Jammer
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#49
FindJammer
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Re: Will precision X1 ever be fixed? 2019/05/07 12:30:23 (permalink)
So I ditched all the software and went back to the tried and tested method of overclocking in the BIOS.
 
All of these OC apps are ****e, no exceptions at all. The user experience is appalling across the board.
 
Conclusions - hardware manufacturers make terrible software.

Jammer
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#50
demontrace
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Re: Will precision X1 ever be fixed? 2019/05/12 04:35:40 (permalink)
I'm going to have to weigh in here as well. I can't stand the Precision software. There is no documentation for it. You have to come to the forums for insight, and even then I feel like there are no concrete answers. A lot of runarounds and defending of EVGA, but never a solution other than uninstall it, and install MSI Afterburner. I feel this is inexcusable. I really just want the software to work flawlessly, but it's so underpowered compared to Afterburner, and is even losing features.
 
Where's pixel clock adjustment? You had it in the previous version of this software. Now we have an upgrade that removes decision making. There's no UI or screen in the options for the Precision Server. You can't mess around with frame rate limits from any options screen. You have to set keyboard hotkeys to even have a chance of turning it on.
 
You do a scan, and seemingly it only deals with clock speeds, in a vague way, with vague results. "+125" is what I got back, and that's it. No tooltips, no suggestions, and certainly no help option. When I feel I have no choice but to use a competitors software, I feel the inclination to only use his hardware as well. You'd think their software was made especially for their hardware. After using EVGA software, and feeling like I've been thrown to the wolves, I don't feel so good about the chances of me buying more EVGA hardware.
#51
Sajin
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Re: Will precision X1 ever be fixed? 2019/05/12 14:26:12 (permalink)
Deciding not to buy evga hardware because precision has issues is a big mistake imo.

Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
 

 
#52
kacan22
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Re: Will precision X1 ever be fixed? 2019/05/12 15:05:36 (permalink)
Sajin
Deciding not to buy evga hardware because precision has issues is a big mistake imo.


No its not a mistake this software is crap. I also think to leave evga and go for different brand. They refuse to give a single reply on high cpu usage and other problems since november 2018. 
post edited by Sajin - 2019/05/12 15:16:07


 

 
#53
Cool GTX
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Re: Will precision X1 ever be fixed? 2019/05/12 15:23:58 (permalink)
1) Make sure MS Windows .NET Framework is up to date
Microsoft .NET Framework 4.7.2 offline installer for Windows
 
2) Ensure that the Visual C++ Runtime Redistributable is installed & up to date

link here: http://www.microsoft.com/.../details.aspx?id=40784
 
3) Run Precision X1 as Admin

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Void65231
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Re: Will precision X1 ever be fixed? 2019/05/12 15:31:46 (permalink)
Sajin
Deciding not to buy evga hardware because precision has issues is a big mistake imo.


Well I still believe Evga makes wonderful hardware, I’d have to say if I knew before purchasing that I’d have to deal with all kinds of software issues, semi-official firmware, and workarounds that I’d have to learn via forums to get the software that should work out of the box to function as intended I might’ve looked elsewhere.. well it might be “fun” for some; most people don’t want to deal with this, but still want the end result of overclocking without missing advertised functionality.
#55
nathanielhatten
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Re: Will precision X1 ever be fixed? 2019/05/12 16:19:23 (permalink)
It was, is, and seemingly will forever be a dumpster fire.
 
-N.
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bcavnaugh
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Re: Will precision X1 ever be fixed? 2019/05/12 16:32:46 (permalink)
nathanielhatten
It was, is, and seemingly will forever be a dumpster fire.
 
-N.

See your Post under EVGA Precision X1 - 0.3.16 Released https://forums.evga.com/FindPost/2954150


#57
d.burnette
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Re: Will precision X1 ever be fixed? 2019/05/12 16:37:31 (permalink)
In the very early days of PX1 it was certainly pretty buggy, and certainly still is in some respects. And it was not very intuitive in how to set and save profiles. It is still beta.
I have been using it ever since getting my 2080 Ti FTW3 Ultra last fall and have always been able to get it to work
for at least what I do. I may not need as elaborate a setup as some I realize. I also realize while I am able to use it, it still has bugs.
 
I have two profiles I use - one for at my desktop which is default plus a manual 40% fans speed on my three fans. The other I load for when gaming, which is max Power and Temp Target, +120 on GPU clock, +600 on mem clock, and all three fans at 90%. I also set my LED's on the card to blue with it.
 
I don't have it start with Windows. I do have it set to " Run as Administrator". I don't use the OSD.
For the last several weeks it has worked for me in the way I use it with no big issue. Some minor annoyances that I have reported and hopefully will be fixed in a future version. 
I think it is getting there, albeit at a very slow pace. All we can do is try it, if it works for what we want to do with it, great - and report bugs as we run across them. If the bugs are a game breaker for us, then don't use or find a way to get by with it until it gets better. 
 
Often times I see posts talking about how bad it is, how crap it is. And understandably for that individual and what they are trying to do that may well be the case for them, but better would be to post the issues causing those comments so they can see them and maybe take note and do something about as they move forward. Provide as much information as can, and maybe at some point it will help.
 
Certainly this is not directed at any one in particular, just in general.
 

Don 
 
 
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#58
nathanielhatten
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Re: Will precision X1 ever be fixed? 2019/05/12 16:50:23 (permalink)
d.burnette
In the very early days of PX1 it was certainly pretty buggy, and certainly still is in some respects. And it was not very intuitive in how to set and save profiles. It is still beta.
I have been using it ever since getting my 2080 Ti FTW3 Ultra last fall and have always been able to get it to work
for at least what I do. I may not need as elaborate a setup as some I realize. I also realize while I am able to use it, it still has bugs.
 
I have two profiles I use - one for at my desktop which is default plus a manual 40% fans speed on my three fans. The other I load for when gaming, which is max Power and Temp Target, +120 on GPU clock, +600 on mem clock, and all three fans at 90%. I also set my LED's on the card to blue with it.
 
I don't have it start with Windows. I do have it set to " Run as Administrator". I don't use the OSD.
For the last several weeks it has worked for me in the way I use it with no big issue. Some minor annoyances that I have reported and hopefully will be fixed in a future version. 
I think it is getting there, albeit at a very slow pace. All we can do is try it, if it works for what we want to do with it, great - and report bugs as we run across them. If the bugs are a game breaker for us, then don't use or find a way to get by with it until it gets better. 
 
Often times I see posts talking about how bad it is, how crap it is. And understandably for that individual and what they are trying to do that may well be the case for them, but better would be to post the issues causing those comments so they can see them and maybe take note and do something about as they move forward. Provide as much information as can, and maybe at some point it will help.
 
Certainly this is not directed at any one in particular, just in general.
 




I would agree with you, if the same stuff wasn't breaking every time. Not saving profiles? Not saving settings? Not starting at logon? It has all broken with various releases multiple times.
 
IMO it should always be able to serve the basics i.e. tell you the temp, control your fans, and set the power profile. The rest is nice to have. If it doesn't do the basics, consistently, with "Precision," then what's the point?
 
I'm pretty salty about it, but whatever. As you said it works flawlessly for some, and I'm glad for them.
 
As for posting what's wrong, version, O/S, etc. so they can fix it; sure, I get that. If there are iOS apps and Unity based games that can submit bug reports and necessary details if click just click "Send," then they why can't they do the same since this software is INTEGRAL to the operation of their hardware? It's a customer service issue when I have to spend 2 hours on my day off tracking down **** is going wrong with my system because of their buggy software.
 
Anywho, thanks for the feedback, and hope you have a great rest of your day.
 
-N.
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Void65231
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Re: Will precision X1 ever be fixed? 2019/05/12 16:50:24 (permalink)
bcavnaugh
nathanielhatten
It was, is, and seemingly will forever be a dumpster fire.
 
-N.

See your Post under EVGA Precision X1 - 0.3.16 Released https://forums.evga.com/FindPost/2954150


What’s the post links for? Edit: nvm...

Maybe we might get another patch update tomorrow here’s hoping. They evga team seems to be active on mondays/tuesdays.
post edited by Void65231 - 2019/05/12 16:55:13
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