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Hot!Will precision X1 ever be fixed?

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demontrace
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Re: Will precision X1 ever be fixed? 2019/05/12 17:45:10 (permalink)
Sajin
Deciding not to buy evga hardware because precision has issues is a big mistake imo.


Lol, I'm so surprised the forum mod would defend EVGA, and offer no other ideas. It's exactly what I said in my post, and you guys behave like clockwork.
In fact, this response is further fuel to the fire, and has guaranteed no further EVGA purchases. This forum is useless with such blind defenders. You already know your answer is skewed with responses like these, and the people who buy your products feel like they're standing in an echo chamber.
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bcavnaugh
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Re: Will precision X1 ever be fixed? 2019/05/12 17:54:59 (permalink)
demontrace
Sajin
Deciding not to buy evga hardware because precision has issues is a big mistake imo.


Lol, I'm so surprised the forum mod would defend EVGA, and offer no other ideas. It's exactly what I said in my post, and you guys behave like clockwork.
In fact, this response is further fuel to the fire, and has guaranteed no further EVGA purchases. This forum is useless with such blind defenders. You already know your answer is skewed with responses like these, and the people who buy your products feel like they're standing in an echo chamber.


Very Funny only because Sajin does not use PXOC or PX1 and Pushing MSI Afterburner here on the Forum.
But I will say Welcome to the Forum anyway to you;
demontrace
I'm going to have to weigh in here as well. I can't stand the Precision software. There is no documentation for it. You have to come to the forums for insight, and even then I feel like there are no concrete answers. A lot of runarounds and defending of EVGA, but never a solution other than uninstall it, and install MSI Afterburner. I feel this is inexcusable. I really just want the software to work flawlessly, but it's so underpowered compared to Afterburner, and is even losing features.
 
Where's pixel clock adjustment? You had it in the previous version of this software. Now we have an upgrade that removes decision making. There's no UI or screen in the options for the Precision Server. You can't mess around with frame rate limits from any options screen. You have to set keyboard hotkeys to even have a chance of turning it on.
 
You do a scan, and seemingly it only deals with clock speeds, in a vague way, with vague results. "+125" is what I got back, and that's it. No tooltips, no suggestions, and certainly no help option. When I feel I have no choice but to use a competitors software, I feel the inclination to only use his hardware as well. You'd think their software was made especially for their hardware. After using EVGA software, and feeling like I've been thrown to the wolves, I don't feel so good about the chances of me buying more EVGA hardware.

Welcome to the Forum and a place for Members to Members helping each other.
post edited by bcavnaugh - 2019/05/12 17:59:38

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#62
Void65231
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Re: Will precision X1 ever be fixed? 2019/05/12 20:28:00 (permalink)
I’m pretty sure well sajin is a moderator on these forums he’s not actually employed by Evga. Instead he was appointed one by Evga staff because he’s a very active, and helpful user. At least that’s the impression I get.

Most forums operate on a community support basis where users help users, and actual Evga staff are limited to those allowed to speak on behalf of Evga as a support representative. I’d still highly recommend calling or emailing Evga to create a support ticket for any issues your experiencing with precision x1 instead of hoping your issue will get picked up by Evga staff on these forums.

Evga 24 hour technical support number:
tel:1-888-881-3842
#63
Cool GTX
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Re: Will precision X1 ever be fixed? 2019/05/15 10:54:06 (permalink)
Best place for feedback - as mention back in Post #33

https://www.evga.com/support/suggestions.asp
 
As far as Buggy Software ....

@demontrace  OK, your very frustrated ... got it.  X1 is Not Plug & Play in your experience
 
I have no idea about your PC, software or skill set ... it can take testing to make software run .... I'm on an Older version of X1 for Months with No issues
- full disclosure I do Not use OSD - I am Folding 24/7 with OC on my EVGA 2080 Ti ... see RTX Project for details
 
Moderators are Also Forums Members ---> this is a Member to Member Support based Forum --> We are trying to Help by sharing what Does Work --> based on Our experiences or what Other Members choose to share in their Posts.
 
X1 was recently (05/13/2019) Updated again 3.17 is the newest

RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P

Thank You for Your Support






#64
hellish
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Re: Will precision X1 ever be fixed? 2019/05/15 12:52:46 (permalink)
To be fair, just about every component manufacturer that I've dealt with produces pretty terrible software. MSI, Gigabyte and ASUS software (Gigabyte especially) are horrendous. Obviously, for most of these companies, software is an afterthought, but let's not pretend that EVGA is alone in this. They may have a better excuse of being a smaller company, but on a whole, none of these companies should release such terrible software, especially the multi-billion-dollar conglomerates like Gigabyte.
 
There needs to be a sea-change in the way that these companies deal with their software development. I knew personally the man that developed the very complex mIRC Internet-Relay-Chat program for years on IRC, and that software had its fair share of bugs at first, but the guy developed it on his own, in his free time, and it became a really solid, user friendly piece of software, and it was the premiere application for using IRC, and is still used today by the military for encrypted UAV MOS (15W) operations and field and surveillance communications. 
 
So.. yeah. I think it's about high time that companies begin to take their software development more seriously. The reason they rush out these hackjob apps? Because hardware advances, or used to, at such a rate that by the time they're done programming a piece of software for the current components, the company is already done working on the next iteration of the hardware. It's not easy, but it could still definitely be better, and needs to be. But let's face it, we're coming up toward the end of PC building and usage as we know it. 

Moore's law no longer applies like it has in the past, so improvements are more and more iterative and the end user will no longer want to buy into the next evolution of hardware because it'll be such a minute improvement, minute improvements that have R&D costs on the same or higher level than that of previous, larger improvements, causing the companies to look elsewhere for their next big market. So companies that currently target the gaming market are going to start pushing in to other areas of development (like AMD is currently doing) because the rat race has slowed to a crawl, and people are most definitely going to move toward console and remote gaming, renting virtual machines, etc. instead of building a computer in their home. 
 
It's coming, and I'll say that within the next 5-10 years, probably less, we'll no longer need to worry about these issues to such an extent, but other ones instead, like privacy and the availability of components and ability to build personal computers, or even store data locally, in our homes. I believe custom built PC's will be a very niche thing, if a thing at all, and the hardware within most end user systems will become more and more proprietary, and therefore less accessible and customizable as time moves on. Look at companies like Apple for what the future holds, if you dare. Ugh.. 

Anyone of the near future that wants a custom machine, will either be doing so with antiquated components or with a much more knowledgeable understanding of microelectronics than your average PC builder, and will be modifying the highly dense and complicated proprietary systems that will be selling as "PC's" and "gaming consoles" with the intent to improve upon the functionality and/or unlock features otherwise unavailable under the platform. More engineer than enthusiast. 
 
smh.. I hate it, but it's true. So, in the grand scheme of things, these companies know their days as gaming component manufacturers are numbered, so who cares if the software sucks? In a few years, it won't even matter anymore. One day, they'll just all jump ship and move into other avenues of component manufacturing. I know it's difficult to test against thousands of different combinations of software and hardware to bring about a functional piece of software, but still, until the homebrew PC market has closed, let's try to put out some decent damn software, please?
 
Thanks
post edited by hellish - 2019/05/15 17:46:43
#65
Graphite8five
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Re: Will precision X1 ever be fixed? 2019/05/16 01:49:19 (permalink)
Interesting read @hellish. 


 
Maximus X-Hero, 8700K 5Ghz, 3466Mhz 16GB, EVGA 2080 Ti FTW3, Seasonic Prime Ultra Platinum 1000W, Asus PG348Q 34" 100hz G-Sync
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