scgt1What if a card is purchased as a gift for someone? Does the purchaser need to register the card even though they are never going to remove it from the box?
CDavisonI found a thread online that said EVGA offers a pay-for-repair service on their cards if out of warranty, is that still available? I purchased an unregistered card secondhand and it died shortly after...
giovanni_1972Hi, I bought my EVGA 1060 6GB on E-bay, the card was never registered and used about 6 months according to the previous owner, but the original owner doesn't have the sales receipt. I registered it with EVGA, in case I need to send it for warranty, do I give EVGA my receipt from ebay from when I bought it from the original owner? Any help appreciated.
the_Scarlet_onegiovanni_1972Hi, I bought my EVGA 1060 6GB on E-bay, the card was never registered and used about 6 months according to the previous owner, but the original owner doesn't have the sales receipt. I registered it with EVGA, in case I need to send it for warranty, do I give EVGA my receipt from ebay from when I bought it from the original owner? Any help appreciated.Yes, your eBay receipt showing that you purchased the card from the original owner should work fine.
aameghooCan the warranty be transferred to a 3rd, 4th owner etc?For example, if the person I am purchasing the card from is the 2nd owner making me the 3rd, will I be able to transfer the warranty?
SajinaameghooCan the warranty be transferred to a 3rd, 4th owner etc?For example, if the person I am purchasing the card from is the 2nd owner making me the 3rd, will I be able to transfer the warranty?Pretty sure the answer to your question is yes.
ChrisTCCould you buy extended warranty if you are the secondary owner? That if I bought it from the original owner and there is still warranty left could I pay for an addition warranty to extend the time left or an entirely different warranty after the time has expired?
the_Scarlet_oneChrisTCCould you buy extended warranty if you are the secondary owner? That if I bought it from the original owner and there is still warranty left could I pay for an addition warranty to extend the time left or an entirely different warranty after the time has expired? No. Extended warranty is only purchasable by the original owner during the first 90 days of ownership. Extended warranty is not available for second hand purchase.
the_Scarlet_oneI would suggest talking to the support team and seeing what can be done. While you wait for their response, did you purchase in person, or through PayPal?
-TaKeN-the_Scarlet_oneI would suggest talking to the support team and seeing what can be done. While you wait for their response, did you purchase in person, or through PayPal?Thanks for your reply I purchased in person, cash in hand. The card is fully boxed with the posters and stickers still intact, the only reason they sold me the 1080Ti is that they'd upgraded to a 2080 card.
EVGATech_JeffP Secondhand owners should provide a proof of purchase showing the sale between the current owner (i.e. YOU) and previous owner (i.e. the person selling the card). This may be as simple as a screenshot of a PayPal invoice, Venmo invoice, Amazon Payments invoice, Ebay invoice, etc. It is understood that sometimes sales are not done online, so another means of showing the sale, even if it's made for the purpose of this proof of purchase, is acceptable.
kingisdeadHi, My problem is a bit complex... I've just bought used 1080 FTW from original owner. The card is a replacement, as the original broke (1070 FTW). Original card was purchased in June 2017, and the RMA took place in August 2018 (so after 25th May 2018). In such case, does it fall under new or old warranty? Furthermore, replacement card has never been registered by original owner. When I register, shall I use S/N of the old card, or the new card S/N? Shall I provide original proof of purchase (I got it from the original owner, but it is for different graphic card) or shall I present a proof of my transaction with original owner. I appreciate any help with making it less complex :) Thanks