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Hot![FAQ]Original and Secondhand Warranty FAQ

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someguy435
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Re: Original and Secondhand Warranty FAQ 2021/11/13 10:35:16 (permalink)
What type of information would need to be included on a secondary sale receipt for a local cash transaction? 
 
Does there need to be an identifiable information from the original owner? Otherwise would the seller even need to provide one? Couldn't the buyer just write up their own receipt? 
post edited by someguy435 - 2021/11/13 10:36:17
Flint 1760
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Re: Original and Secondhand Warranty FAQ 2021/11/13 11:48:14 (permalink)
Just keep it simple, I would include the date of the transaction, model number, and the serial number.  The amount paid is irrelevant.  It is just showing that the buyer is the present owner of the card.
 
The buyer registers the card in their name, uploads the invoice, and then the second-hand limited warranty is in effect for them.
 


Papageno
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Re: Original and Secondhand Warranty FAQ 2022/01/06 13:58:21 (permalink)
Well, I've uploaded my Paypal receipt for the payment and the seller's name is on there for my 3060Ti, which he bought from EVGA directly, so I hope that's enough, even though the card itself is mentioned nowhere on the Paypal receipt.
EVGATech_LeeM
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Re: Original and Secondhand Warranty FAQ 2022/01/06 14:01:58 (permalink)
Papageno
Well, I've uploaded my Paypal receipt for the payment and the seller's name is on there for my 3060Ti, which he bought from EVGA directly, so I hope that's enough, even though the card itself is mentioned nowhere on the Paypal receipt.


You're good.  This is sufficient.
Synapt
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Re: Original and Secondhand Warranty FAQ 2022/01/10 16:15:03 (permalink)
So I gave a glance through of the forums here and overwhelmingly see comments about extended warranty not being a thing for second hand re-registrations, but I didn't find a solid answer to this question;
 
If I sell my current GPU and I had bought an extended warranty on it, does that extended warranty then transfer to the new second hand owner?  Do I get a pro-rated refund?  Can I transfer it to my new card?  Or is the few bucks spent on the extended warranty just sorta gone :P
 
Just wanted to be certain before I try and sell it and what I put in the details of the card for warranty (I think it technically still has some native warranty time left on it even if the extended is removed, but I'm not sure).
EVGATech_LeeM
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Re: Original and Secondhand Warranty FAQ 2022/01/10 16:19:09 (permalink)
The extended warranty cannot transfer to a second owner.  The only means of securing the use of it is if you're willing to help out the secondhand owner with handling their RMA replacements for the duration of the warranty.
 
Likewise, you cannot transfer the warranty to a second card, unless you are doing a Step-Up, in which the promotion permits the warranty to transfer.
 
If you need to check the warranty status of the card from a third-party's perspective, put the serial number in here:  https://www.evga.com/warranty/check.asp
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