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Official Message from EVGA Management

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bill1024
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Re: Official Message from EVGA Management 2022/09/16 15:05:57 (permalink)
Sajin
d.burnette
I have a feeling with all going on in the world today GPU's may become very hard to get, of any kind in the not too distant future. 


Glad I have two EVGA 3090 Ti FTW3's. 


I'm kinda glad I don't!

 Life is too short to carry a cheap pocket knife

   
 
#91
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Re: Official Message from EVGA Management 2022/09/16 15:06:31 (permalink)
freEVfoldinGA
We need a official answer from EVGA for what's going to happen when those of us with extended warranties on our GPUs end up needing replacement in 8-9 years when EVGA won't have the ability to repair or replace them.




Agreed, what about my 7 year warranty on the 3080TI FTW3?
#92
d.burnette
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Re: Official Message from EVGA Management 2022/09/16 15:07:36 (permalink)
Sajin
d.burnette
I have a feeling with all going on in the world today GPU's may become very hard to get, of any kind in the not too distant future. 


Glad I have two EVGA 3090 Ti FTW3's. 

Sajin
 



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#93
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Re: Official Message from EVGA Management 2022/09/16 15:07:48 (permalink)
bill1024
Sajin
d.burnette
I have a feeling with all going on in the world today GPU's may become very hard to get, of any kind in the not too distant future. 


Glad I have two EVGA 3090 Ti FTW3's. 


I'm kinda glad I don't!


Why? They are great cards. I've been beating the hell out of my first one with 520+ watts daily for 8 hours a day for months now. 
#94
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Re: Official Message from EVGA Management 2022/09/16 15:08:10 (permalink)
Sajin
d.burnette
I have a feeling with all going on in the world today GPU's may become very hard to get, of any kind in the not too distant future. 


Glad I have two EVGA 3090 Ti FTW3's. 


Yeah, the plan here was to wait untill prices came back close to MSRP, gather some capital for it, and get a 3080 since it had a good price/performance ratio. I mean, that was the sole reason of joining here.

Guess getting an EVGA 3080 was never meant to be...
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Re: Official Message from EVGA Management 2022/09/16 15:11:33 (permalink)
Taking the "VGA" out of "EVGA". 
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bill1024
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Re: Official Message from EVGA Management 2022/09/16 15:14:43 (permalink)



Sajin
bill1024
Sajin
d.burnette
I have a feeling with all going on in the world today GPU's may become very hard to get, of any kind in the not too distant future. 


Glad I have two EVGA 3090 Ti FTW3's. 


I'm kinda glad I don't!


Why? They are great cards. I've been beating the hell out of my first one with 520+ watts daily for 8 hours a day for months now. 





Well I hate to think EVGA may not be here in three years and the warranty if one fails under warranty.
Will they give you the cash back if they can't give you a replacement of = or grater production.
I have a 3080ti with the ten year warranty. Sure hope it doesn't fail..
I use cards for a very long time. Even still use Radeon 280x when I need to and 6bg Titans
I know how my luck goes.

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#97
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Re: Official Message from EVGA Management 2022/09/16 15:17:02 (permalink)
this is just very sad news
 
 

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Re: Official Message from EVGA Management 2022/09/16 15:19:19 (permalink)
AJ090
 
  NO COMPANY ON EARTH loses 80% of their revenue overnight and survives.  PERIOD!  This announcement is tantamount to a "going out of business" notice.  There is no freaking way that EVGA survives just selling two different mobos and power supplies and a few peripherals.
 

 
I agree, but they have no other options from the sounds of it. If EVGA are selling GPU's at a loss and 80% of the company revenue is operating at a loss, then what choice do they have? All other AIB's have other products to survive on. ASUS and GIGABYTE have motherboards, PSU, Monitors, etc. If the company is going to bleed to death, might as well try to minimize the major cuts which would to stop selling product at a loss. 
#99
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Re: Official Message from EVGA Management 2022/09/16 15:27:50 (permalink)
The only gpu I've ever owned is EVGA. From an 8800 I think it was to a gtx660ti & now an rtx3080 & several K|NGP|NS & CLASSYs in between. I can't imagine dealing with another vendor but guess I'll have to. Glad I didn't skip this generation.
I hope you guys innovate & bring us great products without Nvidia in the future!


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Re: Official Message from EVGA Management 2022/09/16 15:32:21 (permalink)
Axejess
Sad to hear the last 3 gens (skipped 2 gens in between)I did buy where all from you guys.
I do hope you will still try to give us as long as warranty as possible sins I did bought 10 years of it on my 3090. I do fear though for this to be a lot shorter now. This as well a bit more sins i am in the eu. Hope we will get some info about this soon.
 
I do wish all the workers the best for now and in what the future brings. Maybe there are other products to take a look at to switch to.
 
 


I got my 3080 2 years ago. I bought the 10-year warranty. I can't see how they can replace cards that far down the road if there not making any kind of card. So I think there should be some sort of refund option to return our money for the value left on the warrantys.


 
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bill1024
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Re: Official Message from EVGA Management 2022/09/16 15:38:00 (permalink)
Maybe they will make 50xx GPUS or did they say never again?

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Re: Official Message from EVGA Management 2022/09/16 15:40:23 (permalink)
bill1024
Maybe they will make 50xx GPUS or did they say never again?

They said never again, out of the market. No plans to sell any.


 
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Re: Official Message from EVGA Management 2022/09/16 15:43:09 (permalink)
This is horrific news. I have trusted EVGA for my video cards for several generations and have never considered purchasing from anyone else because of the level of quality and support I have always received here. As a consumer this is extremely frustrating. I don't think there's another manufacturer that comes close to the level of customer service that EVGA has always offered nor the quality of product. This is not good news at all.
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Re: Official Message from EVGA Management 2022/09/16 15:43:42 (permalink)
Wonder who will pick up Kingpin.  Really nothing left of EVGA at this point beyond rebranded PUS's and a couple mediocre keyboards.  Publicly burning a bridge with 75% of the GPU market leaves you with another vendor that has them by the balls if and when they want.  
post edited by chumeniuk - 2022/09/16 15:45:09


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Re: Official Message from EVGA Management 2022/09/16 16:04:06 (permalink)


Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

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Re: Official Message from EVGA Management 2022/09/16 16:06:29 (permalink)
I'm absolutely gobsmacked and sadden by this news. 
 
Been a long time consumer to the #1 GPU retailer of the North American Continent and to many around the world with world class customer service along with their current and former programs. 

Being around for so long I recall when Nvidia came hammering on EVGA about pushing their GPUs beyond what they should be doing and than forcing them to stop selling the EVGA's EVBot (OCing tool for your GPU on the fly) several years back.

I never thought anything of it as just a silly bump on the road but fast forward a few years later, these last few years have been tough for everyone and many companies but it seems Nvidia's explosive sales and massive shipments to mining firms only strengthened and expanded their ultra ego and greed.  They must've left EVGA to fend for themselves and figure it out on their own while on a tight leash.
 
No one will ever know what really went down behind the scenes but if a statement or a 'leak' to explain what went on would calm the rumors and emotions so we can all grieve and move on.

Absolute devistated.

RIP EVGA GPUs!

On the flip side, what does this mean for Nvidia?  What were the sales EVGA MADE for Nvidia?  It's going to be a huge BLOW to them.  Oh that's right, Nvidia got into selling gaming GPUs, basically flipping the bird to the AIBs.  I always felt that this day might come because they basically don't need them anymore if they're selling direct to the consumer via gaming GPUs.
 
Didn't Nvidia panic and preorder a boat load of silicon from TSMC for the 4000 series with the whole chip shortage frenzy, expecting a future rush and than backstep to reduce their orders only to be declined by TSMC when the crypto winter arrived?
 
If there's a meteor out there, now would be a good time.

EDIT: After watching the tech jeebus video, I also have this to add.

Either Nvidia apologizes and changes it's toxic policies against AIBs and gives them a heads up and more freedoms or (hopeful) they join Intel GPUs but after watching the tech jeebus video, it sounds like the EVGA CEO is definitely done with GPU manufacturing.
 
What's even more bothersome is the possible downfall this decision may caused because most people come here to purchase a GPU and think secondly that they need a PSU to power said GPU and whatever else they may need.  EVGA's CEO is going based on the other component sales and not realize it was the GPUs that helped those sales happen.  My point is, consumers always thought EVGA as a GPU powerhouse and with that ingredient gone, I don't think they can survive because no one sees EVGA as a PSU or keyboard/mouse company. 
 
I really don't think EVGA's CEO thought this through or might have health issues or what have you.  I'm starting to think this decision might have killed the company.
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Uing07
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Re: Official Message from EVGA Management 2022/09/16 16:09:28 (permalink)
That's a terrible news...3090Ti KPE will be my final flagship card. T.T
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Re: Official Message from EVGA Management 2022/09/16 16:19:39 (permalink)
I can't help but wonder if the statement about not entering into talks with other GPU companies "at this time" is do to contractual obligations.
It could be that they have to wait until the contract is legally dissolved to even discuss interests in other companies.
 
It might have been a real tight contract that enabled EVGA to get the status of #1 Nvidia AIB.

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Re: Official Message from EVGA Management 2022/09/16 16:19:45 (permalink)
Nvidia is not a great company to do business with and they are not the only Supplier that EVGA can use. I have always used an EVGA card since EVGA came out. I have never owned a Nvidia Branded GPU and never will.
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Re: Official Message from EVGA Management 2022/09/16 16:32:08 (permalink)
UndesiredSanity
AJ090
 
  NO COMPANY ON EARTH loses 80% of their revenue overnight and survives.  PERIOD!  This announcement is tantamount to a "going out of business" notice.  There is no freaking way that EVGA survives just selling two different mobos and power supplies and a few peripherals.
 

 
I agree, but they have no other options from the sounds of it. If EVGA are selling GPU's at a loss and 80% of the company revenue is operating at a loss, then what choice do they have? All other AIB's have other products to survive on. ASUS and GIGABYTE have motherboards, PSU, Monitors, etc. If the company is going to bleed to death, might as well try to minimize the major cuts which would to stop selling product at a loss. 




They do have an option, suck it up buttercup is what I would say to the CEO. This is the business world all around. Kind of sounds like this person's ego bubble is bruised because he wants to be treated "better". You think you're the only leader of a company to be "disrespected"? Don't throw a tantrum and put your team that busts their butt for you down into a spiraling downfall.

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Re: Official Message from EVGA Management 2022/09/16 16:32:16 (permalink)
ExcaliburXVII
Linus Torvalds moment. nVidia must have acted extremely poorly towards EVGA in order for it to come to this.
 
I wish you guys and gals the best going forward. There will be a lot of fanboy responses due to EVGA having been an nVidia-exclusive partner for so long but the company would be more than welcomed producing video cards for AMD. Best of luck to all of the employees, and thanks for the years of hard work.

 
Well said, and classy response. Wish more were like this.

gsrcrxsi
Dooms87
wow this is terrible news i wasn't expecting this today. Who is the next best manufacturer for US customers? I always bought EVGA cause of the customer service.

Essentially no one. EVGA was miles above the rest for customer service and ease of warranty for customers in the US.

I’ve done RMAs with Asus and Gigabyte in the past. But their process is terrible and you get almost no communication through the process. You send your part back and wait an unknown amount of time until a replacement shows up, or you get your old part back denied warranty for some ambiguous and nebulous reason.

 
MSI is no better. I'm glad I grabbed an RTX 3080 Ti XC3 through the ANTOnline bundle way back when. I may need to grab an RTX 3080 Ti FTW or a 3090 Ti FTW if I can wing it, and then be safe as I won't need a 40x0 card for anything.

Optim1
I dont blame you guys for not working with Nvidia anymore, we all know the stories. But to hear you'll be exiting the gpu market completely is a bummer. I loved you guys and have been a fanboy since 2012 when I got my gtx 570 from you. If you ever reconsider, I'll be there. 

 
I feel you on that - over 15 years here.

Shock4ndAwe
Really unfortunate. I've been using EVGA GPUs for 15 years. I'll still be buying your motherboards and PSUs but this hurts.


Yeah, 8800 GTS --> GTX 260 (+ GTX 260 SSC for SLI) --> GTX 560 Ti 448 Core --> GTX 970 --> RTX 3080 Ti XC3.


*sniff*





 
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Re: Official Message from EVGA Management 2022/09/16 16:32:24 (permalink)
Every single GPU I've ever owned, all the way back to my first (an 8800 GTS SSC) has been EVGA. Really sad to hear this, and I think it's an awful decision tbh. I don't really see any reason to buy any other EVGA product lines if I'm not being anchored with the GPUs, so my EVGA 3080 may well be my last EVGA product, period.
 
End of an era. 
 
 

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Re: Official Message from EVGA Management 2022/09/16 16:45:23 (permalink)
itraumatik
Now i see why they were reluctant to reimburse customers that just ordered a gpu and didnt even receive it yet then 3 days later they dropped the price 250$.  EVGA and Nvidia knew since April 2022 quote from GN.  I also have been buying only EVGA gpus since 5xx series.  The above made me want to switch to Asus gpus but i will stand with evga and not buy 4xxx , at all and hope others will also. 
 
Hopefully nvidia sees how many customers they might/will loose from this.  If everybody would band together and say screw the 4xxx series and also let nvidia know Nvidia might get off their high horse and try to remedy this.  These big companies only understand money and how much they will loose to change things.


I'm with you 100%. I had no plans to buy a 4000 series but this seals the deal for me. If there's no 4000 series EVGA cards forget it, not going to happen.
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Re: Official Message from EVGA Management 2022/09/16 16:45:41 (permalink)
:( was hoping for a 40 series evga card but guess not now. Will have to wack a 3090 ti in my evga system. Don't know who to turn to now for gpus as every other aib I've used has had poor customer service. I really don't know which aib to go with now for a gpu :( please don't leave EVGA come on guys
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Re: Official Message from EVGA Management 2022/09/16 16:45:48 (permalink)
EVGA is going out of business. No company can survive losing 75% of its revenues overnight. I have been buying EVGA since the 4xx series until my Strix 3090, but I still bought a 3080 that I am currently using. Sad news indeed. 
 
What I don't get is this - a quote from the article, "The company said to Gamers Nexus ‘it’s about respect’.  It was a principal decision to break ties with NVIDIA, not a financial one." So someone from EVGA is willing to go out of business because he or she felt "disrespected" by NVIDIA? Really?


 
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Re: Official Message from EVGA Management 2022/09/16 16:48:56 (permalink)
bloot
namcost
gsrcrxsi
I would urge against Radeon cards. AMD's software/drivers suffers big time. it'll be more of a headache for EVGA to deal with that. Intel has a better handle on driver stability, but they are just reemerging to the GPU space so there will be some growing pains there too.
 
but it sounds like EVGA isnt going to make any GPUs for the foreseeable future. With the mismanagement of things during the chip shortage, and then them killing off the Bucks program, the writing was on the wall for something like this to happen. I'd be surprised if they're still in business in a year.


Nothing wrong with AMD drivers. YES their driver team is smaller than Nvidia's 100's of 1000's of employees. But I actually own both an EVGA 3090 and PowerColor 6900xt and guess what, in a 100 game benchmark they go head to head, win some lose some, each. Making them basically "equal". Sure pick one game only you could say "the 3090 beats the 6900xt in battlefield" but then you could turn around and argue "the 6900xt beats the 3090 in call of duty warzone" so the arguments kinda flop. In reality, AMD has reached parity. And actually owning an AMD product, multiple years (6900xt, radeon vii, 390x) and owning multiple Nvidia cards (1080ti, 3090) I have never once had a driver issue on EITHER brand.... not once. so to claim "muh nvidia better" is just shortsightedness.
 

 
Yeah AMD gpu drivers are just fine since 6000 series launch, some bugs have appeared in between but that happens everywhere, overall gpu drivers work and performs just fine. It would be interesting to see EVGA changing logo boxes from GeForce to Radeon, XFX had some experience with this before, and they just survived.


you both sound very uninformed. AMD drivers is the single biggest complaint about their GPUs. always tons of random issues that take forever to get fixed, if ever. and dont count on any fix for older gen cards. once a new card comes out, they cease all real driver dev for the older cards. looking at you Vega and Navi10.


and 3090 vs 6900 being "basically equal" lol. yeah if you ignore all the other features that the 3090 brings. turn on RT and tell me they are equal, do some ML/AI compute and tell me they are equal, do some media transcoding and tell me they are equal.
 
big LOL.

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Re: Official Message from EVGA Management 2022/09/16 16:52:54 (permalink)
I'm crushed this news and the fact that EVGA has no plans to partner with AMD or Intel. I've bought all my video cards from EVGA and took it for granted I would be able to continue to do so. I'm really sorry this happened and I'm sad for the EVGA employees affected. EVGA really did a fabulous job of customer service and video card design. Thank you to all the EVGA employees that made this one of the few companies I was proud to support. EVGA was truly one of the good ones.
captaintrips28
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Re: Official Message from EVGA Management 2022/09/16 16:54:05 (permalink)
Off to the video card Valhalla with other great ones long passed.... 3dfx, Hercules, BFGtech (just to name a few).

While not my first graphics card vendor, it's still sad to see it come to this after a good 20 year run.

End of a era.
bloot
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Re: Official Message from EVGA Management 2022/09/16 16:58:10 (permalink)
gsrcrxsi
bloot
namcost
gsrcrxsi
I would urge against Radeon cards. AMD's software/drivers suffers big time. it'll be more of a headache for EVGA to deal with that. Intel has a better handle on driver stability, but they are just reemerging to the GPU space so there will be some growing pains there too.
 
but it sounds like EVGA isnt going to make any GPUs for the foreseeable future. With the mismanagement of things during the chip shortage, and then them killing off the Bucks program, the writing was on the wall for something like this to happen. I'd be surprised if they're still in business in a year.


Nothing wrong with AMD drivers. YES their driver team is smaller than Nvidia's 100's of 1000's of employees. But I actually own both an EVGA 3090 and PowerColor 6900xt and guess what, in a 100 game benchmark they go head to head, win some lose some, each. Making them basically "equal". Sure pick one game only you could say "the 3090 beats the 6900xt in battlefield" but then you could turn around and argue "the 6900xt beats the 3090 in call of duty warzone" so the arguments kinda flop. In reality, AMD has reached parity. And actually owning an AMD product, multiple years (6900xt, radeon vii, 390x) and owning multiple Nvidia cards (1080ti, 3090) I have never once had a driver issue on EITHER brand.... not once. so to claim "muh nvidia better" is just shortsightedness.
 

 
Yeah AMD gpu drivers are just fine since 6000 series launch, some bugs have appeared in between but that happens everywhere, overall gpu drivers work and performs just fine. It would be interesting to see EVGA changing logo boxes from GeForce to Radeon, XFX had some experience with this before, and they just survived.


you both sound very uninformed. AMD drivers is the single biggest complaint about their GPUs. always tons of random issues that take forever to get fixed, if ever. and dont count on any fix for older gen cards. once a new card comes out, they cease all real driver dev for the older cards. looking at you Vega and Navi10.


and 3090 vs 6900 being "basically equal" lol. yeah if you ignore all the other features that the 3090 brings. turn on RT and tell me they are equal, do some ML/AI compute and tell me they are equal, do some media transcoding and tell me they are equal.
 
big LOL.


So you are best informed based on what you read elsewhere, not on your own experience? I've got a 6800XT since launch and have had no big problems with it. Anyway, if you don't like AMD gpus nor drivers you don't have to buy one in case EVGA switches to Radeon (which is pretty likely to happen).
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