Bipe
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Re:EVGA X79 Dark
2013/06/28 11:15:30
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i would like to know few details regarding upgrade program
I leave in Croatia, which will be part of EU in 3 days (July 1).
Before we have entered EU i had to order all my parts to my friends address in Germany since shipping for Croatia was to high (100€) (was told that cost was that high due to not being part of EU and a lot of orders have returned) and there was strict customs regulations.
my question is:
will shipping cost change with July 1?
if so, what is the procedure? can i apply for promotion before July 1?
thank you
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EVGA_JacobF
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Re:EVGA X79 Dark
2013/06/28 11:23:06
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zerocool101
With the step-up costing $200 for going from a x79 FTW.... what is the retail cost of the new EVGA Dark???
$399
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EVGATech_ChrisB
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Re:EVGA X79 Dark
2013/06/28 11:25:36
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☄ Helpful
Dear Bipe, I am sorry as I cannot confirm if shipping prices will change as this is reliant on the courier, but it is recommended to submit your request for the upgrade promotion if you are interested and later if you should decide you can choose to cancel it. Bipe
i would like to know few details regarding upgrade program
I leave in Croatia, which will be part of EU in 3 days (July 1).
Before we have entered EU i had to order all my parts to my friends address in Germany since shipping for Croatia was to high (100€) (was told that cost was that high due to not being part of EU and a lot of orders have returned) and there was strict customs regulations.
my question is:
will shipping cost change with July 1?
if so, what is the procedure? can i apply for promotion before July 1?
thank you
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Bipe
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Re:EVGA X79 Dark
2013/06/28 11:29:09
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thanks for quick reply :)
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lordshinro
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Re:EVGA X79 Dark
2013/06/28 11:55:07
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I emailed Jacob about it, but anyhow. I never registered my board for some odd reason and have long since lost the invoice. Any chance that you guys can help me out here? My x79 SLI is frustrating to use, and I would gladly spend the $200 to just get something that works.
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TheSidewinder
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Re:EVGA X79 Dark
2013/06/28 11:59:44
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EVGATech_ChrisB
Dear TheSidewinder,
I can confirm that you may participate in this promotion, but if the board is found to have physical damage causing this problem then you will be contacted once received.
Thank you, Chris, but one question please. I know that the board is not "physically" damaged, as in broken connectors or the like, but instead suspect it was an "electronic" failure of one of the components. That doesn't qualify as "physical damage", correct?
2 x EVGA GTX 580 FTW Hydro Copper 2 EVGA X79 Dark Intel Core i7 3930k G.SKILL Ripjaws Z 4 x 8 GB 2133 3 x ASUS VG248QECorsair AX1200i 2 x Samsung 840 Pro 500 GB Rosewill Blackhawk Ultra case EK Supremacy ELITE CPU Block XSPC Dual 5.25" Bay Reservoir Swiftech MCP655-B 12v Water Pump
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007DRAGONLADY
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Re:EVGA X79 Dark
2013/06/28 12:42:53
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HELLO JACOB: I LIKE THE EVGA X79 DARK, BUT I WOULD LIKE TO GIVE A SUGGESTION ON MAKING AN EVGA AMD AM4 CLASSIFIED HYDRO COPPER FOR THE UPCOMING FX DESKTOP STEAMROLLER PROCESSORS ..... HOW ABOUT COMING BACK WITH THE BEST AMD MOTHERBOARD FROM SCRATCH 
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NordicJedi
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Re:EVGA X79 Dark
2013/06/28 12:45:18
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TheSidewinder
EVGATech_ChrisB
Dear TheSidewinder,
I can confirm that you may participate in this promotion, but if the board is found to have physical damage causing this problem then you will be contacted once received.
Thank you, Chris, but one question please. I know that the board is not "physically" damaged, as in broken connectors or the like, but instead suspect it was an "electronic" failure of one of the components. Generally, physical damage will mean problems like bent cpu pins, water damage, scratches that expose the PCB, etc. Otherwise, typical failures of products won't be considered "physical damage," per se.
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CAxVIPER
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Re:EVGA X79 Dark
2013/06/28 12:45:43
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007DRAGONLADY
HELLO JACOB: I LIKE THE EVGA X79 DARK, BUT I WOULD LIKE TO GIVE A SUGGESTION ON MAKING AN EVGA AMD AM4 CLASSIFIED HYDRO COPPER FOR THE UPCOMING FX DESKTOP STEAMROLLER PROCESSORS ..... HOW ABOUT COMING BACK WITH THE BEST AMD MOTHERBOARD FROM SCRATCH
This is not the place for suggestions and my guess is you will never see an AMD MOBO from EVGA
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EVGATech_ChrisB
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Re:EVGA X79 Dark
2013/06/28 12:50:31
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Dear TheSidewinder, I can confirm that if the product is received and it has failed under normal use it will run through the promotion without an issue. TheSidewinder
EVGATech_ChrisB
Dear TheSidewinder,
I can confirm that you may participate in this promotion, but if the board is found to have physical damage causing this problem then you will be contacted once received.
Thank you, Chris, but one question please. I know that the board is not "physically" damaged, as in broken connectors or the like, but instead suspect it was an "electronic" failure of one of the components.
That doesn't qualify as "physical damage", correct?
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EVGATech_ChrisB
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Re:EVGA X79 Dark
2013/06/28 12:53:18
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Dear lordshinro, I recommend registering the product and submitting for the promotion and then checking with the place of purchase to see about getting a reprinted invoice. Please let me know if you should have any additional questions or concerns. chrisb@evga.com lordshinro
I emailed Jacob about it, but anyhow. I never registered my board for some odd reason and have long since lost the invoice. Any chance that you guys can help me out here? My x79 SLI is frustrating to use, and I would gladly spend the $200 to just get something that works.
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KimbaWLion
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Re:EVGA X79 Dark
2013/06/28 13:16:22
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Another stupid question. I paid to upgrade my warranty to five years on my FTW and I believe that also included a prepaid RMA shipment upon an approved Credit card. Will the Warranty transfer or will I have to re-buy an extended one again? Will this also include that advanced RMA option so that I can have a glitched but working computer until I get the Dark? I have done those over the years! I LOVE advanced RMAs and I am hoping this is can be treated that way! Besides EVGA has done this for me 3 times already.  Needless to say I eagerly await my further instructions so I can be in the official queue for one! This was a GREAT present to come home to from work too!
Lian Li O11 EVO XL ll Intel 14900K ll Asrock Nova MB ll Samsung 990 2TB ll WD 850N 4TB ll Toshiba 8gb hdd ll NZXT Kracken Elite 360 ll 64GB Corsair Platinum Dominator ll EVGA 3080 TI ll Asus Rog Loki SFX 850 PSU 
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cramsay
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Re:EVGA X79 Dark
2013/06/28 13:26:14
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Definitely going to buy this board especially with better clearance. Just gotta wait a few weeks. :).
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acebound
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Re:EVGA X79 Dark
2013/06/28 13:33:27
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Already prepping my X79 FTW for its departure back to EVGA
I have extended warranty also or at least I did ?
Cooler Master Cosmos ll - EVGA Z270 Classified - i7-7700k @4.8 MHz 1.20v- Corsair H115i - Corsair Vengeance LPX DDR4 3200 16GB - EVGA GTX980K|NGP|N / SLI @1550 Core 8000 Mem - Samsung NVMe SSD 960 EVO 500GB - Samaung SSD 840 PRO 256GB - WD 500GB Velociraptor - EVGA SuperNOVA 1300W G2 - Windows 10 Pro - Acer Predator XB1 27" 165Hz
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EVGATech_ChrisB
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Re:EVGA X79 Dark
2013/06/28 14:05:35
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Hi KimbaWLion, Thank you for your question. I can confirm that any unused EAR plans or Extended Warranties from the previous X79 will be transfered to the Upgraded X79 Dark item just like in our step-up program. I am very sorry as the EAR plan or Standard Cross Shipment RMA option is unable to be used with the X79 Dark Upgrade as we do need to receive the original product first prior to upgrading it to the new X79 Dark Motherboard. KimbaWLion
Another stupid question. I paid to upgrade my warranty to five years on my FTW and I believe that also included a prepaid RMA shipment upon an approved Credit card. Will the Warranty transfer or will I have to re-buy an extended one again? Will this also include that advanced RMA option so that I can have a glitched but working computer until I get the Dark? I have done those over the years! I LOVE advanced RMAs and I am hoping this is can be treated that way! Besides EVGA has done this for me 3 times already.
Needless to say I eagerly await my further instructions so I can be in the official queue for one! This was a GREAT present to come home to from work too!
post edited by EVGATech_ChrisB - 2013/06/28 14:07:37
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bigmyke
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Re:EVGA X79 Dark
2013/06/28 15:23:37
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Why in gods green earth do you need our x79 motherboards in your hands first? You would put most of us out of a PC for a week or 2. Allow us to cross ship like usual. Charge our credit cards if you have to until you get our motherboards and the process is completed. I don't want to be out of a PC for 2 weeks or more. Treat this upgrade like an RMA process. Most of us customers are upgrading to the Dark because we feel like we are RMAing our motherboards. What is also great about cross shipping is that it allows us customers to use the same shipping material that EVGA sends the replacement motherboard in.
post edited by bigmyke - 2013/06/28 15:36:24
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Nereus
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Re:EVGA X79 Dark
2013/06/28 15:29:27
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Thanks Jacob and EVGA crew. I am not having any problems with my RIVF, but am considering the x79 Dark anyway... I'll be watching the early reviews very closely. Thanks.
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zerocool101
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Re:EVGA X79 Dark
2013/06/28 15:30:06
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bigmyke
Why in gods green earth do you need our x79 motherboards in your hands first? You would put most of us out of a PC for a week or 2. Allow us to cross ship like usual. Charge our credit cards if you have to until you get our motherboards and the process is completed. I don't want to be out of a PC for 2 weeks or more. Treat this upgrade like an RMA process. Most of us customers are upgrading to the Dark because we feel like we are RMAing our motherboards.
Agree 100% I can't really be without my PC for over one week. This should really be like an Advanced RMA, since the mobos we have never worked 100% in the first place. You can charge my CC all you want, but I need my PC up and running.
13900KS on Z690 Dark KP FE 4090
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NordicJedi
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Re:EVGA X79 Dark
2013/06/28 15:33:56
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Step-ups have always required the original product be shipped in first, prior to the new product being sent back. Likewise, the great 680i to 780i migration upgrade was handled the same way. Step-ups only require you to send in your product when there is a board/card waiting for you, so that the new board/card is ready to go back as soon as EVGA has received and inspected what you've sent in. The upgrade program, as well as the Step-up program, are completely optional.
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bigmyke
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Re:EVGA X79 Dark
2013/06/28 15:41:25
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Call it an upgrade/stepup all you want. Us customers are also calling it an RMA. I think EVGA should really consider allowing crosshipping as an option without us customers having to cry and demand it over the phone to a tier 2 rma rep.
I'm speaking as a customer who has never used the stepup feature and has never sent in an RMA evga product without using the crosshipping luxury.
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Nereus
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Re:EVGA X79 Dark
2013/06/28 15:48:30
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Funny.. I recall somewhere back in this thread Jacob said the recommended retail price would definitely be under $400. True to his word, it is under $400. It's $399. LMAO.  ..btw, I am not intending to criticize Jacob or EVGA at all, this is the price I expected for a top of the line x79 board.. just thought it was amusing. 
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EVGA_JacobF
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Re:EVGA X79 Dark
2013/06/28 16:19:27
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Sometimes it can be hard to identify the final price before going to production, so that was the initial target pricing.
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Huntcraft
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Re:EVGA X79 Dark
2013/06/28 17:17:19
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Lose your invoice, your gonna be enjoying your current x79 for alot longer im affraid
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Halo_003
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Re:EVGA X79 Dark
2013/06/28 18:13:27
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Not a bad price point, good job Jacob. Hopefully I'm near the front of the queue. 
i7 7700K - ASUS Maximus IX Apex - 16GB G.Skill TridentZ RGB 3466MHz C16 - 5700 XT 50th Anniversary
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Viper97
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Re:EVGA X79 Dark
2013/06/28 18:40:59
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Nice... Looking forward to see how well this does. Thanks folks!
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Nereus
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Re:EVGA X79 Dark
2013/06/28 18:45:03
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EVGA_JacobF
Sometimes it can be hard to identify the final price before going to production, so that was the initial target pricing.
Well you got it right on the nose. Good job.  Like I said, my previous comment was not intended as a criticism in any way. Congratz on completion, looking forward to seeing the results.
post edited by Nereus - 2013/06/28 18:48:59
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Nereus
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Re:EVGA X79 Dark
2013/06/28 18:55:52
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firerx
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Re:EVGA X79 Dark
2013/06/28 19:03:42
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I can hardly wait form Early adopters Verdict
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KimbaWLion
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Re:EVGA X79 Dark
2013/06/28 20:18:43
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The last really thick Layer PCB I had was my dual Opteron set up from Tyan. It was an AMAZING Motherboard for its time and I got a good 4-5 years out of it before I decided to finally upgrade. It finally became too much to be stuck with AGP... A 14 Layer thick PCB should have remarkable thermal properties, I should not have to upgrade to Haswell for AT LEAST the next year or more. Won't really be a need for it, plus it will take that long before all the kinks are worked out. This is going to be really painful NOT having a real computer around for a week or 2 but we'll see. Nobody knows where they are in the queue. I am sure I am there with a LOT of others. Not having an advanced RMA going to be a NON fun experience to put it mildly... 
Lian Li O11 EVO XL ll Intel 14900K ll Asrock Nova MB ll Samsung 990 2TB ll WD 850N 4TB ll Toshiba 8gb hdd ll NZXT Kracken Elite 360 ll 64GB Corsair Platinum Dominator ll EVGA 3080 TI ll Asus Rog Loki SFX 850 PSU
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Rei86
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Re:EVGA X79 Dark
2013/06/28 21:02:18
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Not bad on the price, under cuts the cheapest new RIVE by 20bucks.
Going to wait for owner reviews and long term issues review, since I'm still waiting for Ivy E.
RIG 1 - i7-4790K / Asus Z97 Gryphon / AMD Sapphire RX Vega 64 / 8GB*8GB G.Skill Trident X 2400Mhz CL10 / SeaSonic Prime Ultra 1000w Plat RIG 2 - Pentium G3258 / ASRock Z97 Extreme9 / AMD XFX RX580 GTS XXX x4 / 8GB*8GB Kingston HyperX Fury 1600Mhz CL10 / Corsair AX1200i 
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