555WarDaddy555
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 11:36:20
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So I was told after emailing the 3090OC email that my card did not qualify. My card will achieve and actually exceed 450W on the XOC bios, however, my PCIe slot power draw is over the 67W max on the 12V. Is this something I should be concerned about and reach out through regular RMA channels? I have an Asus Crosshair 8 Dark Hero which is on the beefier side, but I also don't want to run into problems long term from running it this way. FYI, the numbers below were just a quick time spy run with +100/+100 and power slider to 119%. Let me know your thoughts.
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555WarDaddy555
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 12:12:21
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Jsunn PM received, but I do not have 10 posts yet so I can't reply. So, to answer your questions: I sent an email on March 20 and got a reply from the 3090OC email on March 22. No additional details were asked, they just said I did not qualify.
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Jsunn
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 12:16:37
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Thank you! And best of luck!
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arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 12:24:36
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555WarDaddy555 So I was told after emailing the 3090OC email that my card did not qualify. My card will achieve and actually exceed 450W on the XOC bios, however, my PCIe slot power draw is over the 67W max on the 12V. Is this something I should be concerned about and reach out through regular RMA channels? I have an Asus Crosshair 8 Dark Hero which is on the beefier side, but I also don't want to run into problems long term from running it this way. FYI, the numbers below were just a quick time spy run with +100/+100 and power slider to 119%. Let me know your thoughts.
Try the stock 450W VBIOS, no overclock, max power target. If the card still draws more than 75W on the PCIE slot (edit - actually, 67W since GPU-Z still only reads 12V and not 12V + 3.3V), RMA it through the regular process for being out of PCIE spec. If they refuse the RMA, get it in writing that they are refusing to RMA an out of PCIE spec card and report it to the BBB, take them to small claims court, and/or email Gamer's Nexus about it (they exposed AMD for the same problem with their RX480, and AMD was forced to fix the issue via driver update and VBIOS update - and they're way bigger than EVGA).
post edited by arestavo - 2021/04/29 12:34:41
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555WarDaddy555
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 12:46:00
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arestavo
555WarDaddy555
Try the stock 450W VBIOS, no overclock, max power target. If the card still draws more than 75W on the PCIE slot (edit - actually, 67W since GPU-Z still only reads 12V and not 12V + 3.3V), RMA it through the regular process for being out of PCIE spec. If they refuse the RMA, get it in writing that they are refusing to RMA an out of PCIE spec card and report it to the BBB, take them to small claims court, and/or email Gamer's Nexus about it (they exposed AMD for the same problem with their RX480, and AMD was forced to fix the issue via driver update and VBIOS update - and they're way bigger than EVGA).
I've started that process by emailing their tech support which is required prior to an RMA anyways. I did it with max power target, but +100/+100 overclock. We will see what they say. Hit 80W i think on PCIe.
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andressergio
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 15:13:47
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Hi Guys For all of those who recieved the New GPU from the RMA Program can you clarify this for me please? Are you able to sustain a locked boost with no jumps aside from the PCIe Slot draw? My normal RTX 3090 FTW3 Ultra Gaming which qualifies for this program with the Hybrid Kit will installed jumps from 2025 to 2100 on any 3DMark Benchmark and while Gaming will go to 2070 to 2100, sometimes 2055, MEM always +1250 no problems. I want to know this as I have to go on a special way of return for where I live and if it worth the swap as I only have one chance of RMA and I will have to keep the card that arrives, after that no more RMAs. Thanks to all, Sergio!
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 15:44:27
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andressergio Are you able to sustain a locked boost with no jumps aside from the PCIe Slot draw?
https://www.3dmark.com/3dm/61079326 https://www.3dmark.com/pr/1012460During these benchmarks the card usually starts at it's boost clock and very quickly drops one bin (in this case 2235 from 2250mhz). If I remember in this particular run the it did drop another 15 mhz somewhere along the line for a very short time and continued again at the 2235mhz. I received a 2114 from the US 3090OC program. I'm running the KPE520w Bios. The card is watercooled.
post edited by lobstar - 2021/04/29 16:02:15
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joshpedwards
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 15:51:05
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Anyone know what a red led light 2nd from the left means? Just installed a brand new 3090 FTW3 Ultra and I have a red led, messed up rgb and cannot use X1 due to not being able to update firmware. Any help would be appreciated.
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 15:57:59
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joshpedwards Anyone know what a red led light 2nd from the left means? Just installed a brand new 3090 FTW3 Ultra and I have a red led, messed up rgb and cannot use X1 due to not being able to update firmware. Any help would be appreciated.
Next to the middle power cable? Make sure you have 1 cable to your PSU for every power plug. You need 3 full cables and should not have 1 cable to 2 8-pin power sockets.
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joshpedwards
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 16:02:52
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lobstar
joshpedwards Anyone know what a red led light 2nd from the left means? Just installed a brand new 3090 FTW3 Ultra and I have a red led, messed up rgb and cannot use X1 due to not being able to update firmware. Any help would be appreciated.
Next to the middle power cable? Make sure you have 1 cable to your PSU for every power plug. You need 3 full cables and should not have 1 cable to 2 8-pin power sockets.
No it is the led 2nd from the left right over the left most connector. Also I am using a single 8 pin connector for each plug with a Supernova G3 1000w psu.
post edited by joshpedwards - 2021/04/29 16:11:35
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 16:18:36
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joshpedwards No it is the led 2nd from the left right over the left most connector. Also I am using a single 8 pin connector for each plug with a Supernova G3 1000w psu.
Sorry, misunderstood. You have a power issue of some sort based on my understanding. Happy to be wrong. I'd reach out to EVGA support for a better diagnosis. Do you have a sufficient power supply? Just saw your 1kw psu.
post edited by lobstar - 2021/04/29 16:28:56
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joshpedwards
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 16:29:45
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lobstar
joshpedwards No it is the led 2nd from the left right over the left most connector. Also I am using a single 8 pin connector for each plug with a Supernova G3 1000w psu.
Sorry, misunderstood. You have a power issue of some sort based on my understanding. Happy to be wrong. I'd reach out to EVGA support for a better diagnosis. Do you have a sufficient power supply?
I already have and they are doing a RMA. As far as power, like I said I am using a EVGA Supernova G3 1000w 80+ Gold PSU.
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Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:06:25
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arestavo
If they refuse the RMA, get it in writing that they are refusing to RMA an out of PCIE spec card and report it to the BBB, take them to small claims court, and/or email Gamer's Nexus about it (they exposed AMD for the same problem with their RX480, and AMD was forced to fix the issue via driver update and VBIOS update - and they're way bigger than EVGA).
You do realize that by taking anyone to small claims court, it will be held in the county where the defendant resides and you are responsible for all expenses...travel costs, lodging costs, time off from work, etc. It always makes me laugh when this is suggested (especially over something of this value). If he does not like that card then he would be better off boxing it up and sticking it on Ebay and making all if not more of his money he initially spent.
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:11:05
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Turbo-12R You do realize that by taking anyone to small claims court, it will be held in the county where the defendant resides and you are responsible for all expenses...travel costs, lodging costs, time off from work, etc.
Or the district where the incident occurred. I just went through this with a cross country move. The moving company who did the damage was in another state but I successfully filed and won in my destination since the damage occurred during transit and was discovered in the district in which I filed.
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Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:19:10
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lobstar
Turbo-12R You do realize that by taking anyone to small claims court, it will be held in the county where the defendant resides and you are responsible for all expenses...travel costs, lodging costs, time off from work, etc.
Or the district where the incident occurred. I just went through this with a cross country move. The moving company who did the damage was in another state but I successfully filed and won in my destination since the damage occurred during transit and was discovered in the district in which I filed.
Way different scenario.
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:24:14
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Turbo-12R Way different scenario.
But doesn't change the law. Execution of warranty is 'where' the incident occurred in consumer issues.
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Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:25:12
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Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:27:42
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lobstar
Turbo-12R Way different scenario.
But doesn't change the law. Execution of warranty is 'where' the incident occurred in consumer issues.
Not true. Better call your attorney tomorrow or do some Googling on CA law. Think about it, if the company in question was found not guilty they just wasted a bunch of money for every Tom, Dick, and Harry that files a complaint.
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arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:33:36
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Turbo-12R
arestavo
If they refuse the RMA, get it in writing that they are refusing to RMA an out of PCIE spec card and report it to the BBB, take them to small claims court, and/or email Gamer's Nexus about it (they exposed AMD for the same problem with their RX480, and AMD was forced to fix the issue via driver update and VBIOS update - and they're way bigger than EVGA).
You do realize that by taking anyone to small claims court, it will be held in the county where the defendant resides and you are responsible for all expenses...travel costs, lodging costs, time off from work, etc. It always makes me laugh when this is suggested (especially over something of this value). If he does not like that card then he would be better off boxing it up and sticking it on Ebay and making all if not more of his money he initially spent.
Looks fairly straight forward to me, but not every one lives in Idaho.
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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:35:46
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Turbo-12R Not true. Better call your attorney tomorrow or do some Googling on CA law. Think about it, if the company in question was found not guilty they just wasted a bunch of money for every Tom, Dick, and Harry that files a complaint.
Funny how every state has separate warranty laws that determine things like this. Sorry to inform you that not every state is California.
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Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:42:13
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Heh. If you think it will work then go for it. Post your docket number after it's all said and done and lets see how you do. P.S. Also be prepared to have an extensive wait time if you even do get to this point...especially with the back logged COVID delays that are ahead of you with more pressing hearings.
post edited by Turbo-12R - 2021/04/29 18:46:34
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arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:49:17
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Turbo-12R Heh. If you think it will work then go for it. Post your docket number after it's all said and done and lets see how you do.
https://courtselfhelp.idaho.gov/docs/forms/CAO_SC_Instr_1-1a.pdf 2. Take your completed forms to a court in the county where the Defendant lives or the problem happened. Emphasis mine. Again, not everyone lives in Idaho and not every state has the same laws regarding this - but it appears Idaho at least joined the 20th century and knows about telephone and mail/e-mail communication.
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dlomond
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 18:59:25
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joshpedwards
lobstar
joshpedwards Anyone know what a red led light 2nd from the left means? Just installed a brand new 3090 FTW3 Ultra and I have a red led, messed up rgb and cannot use X1 due to not being able to update firmware. Any help would be appreciated.
Next to the middle power cable? Make sure you have 1 cable to your PSU for every power plug. You need 3 full cables and should not have 1 cable to 2 8-pin power sockets.
No it is the led 2nd from the left right over the left most connector. Also I am using a single 8 pin connector for each plug with a Supernova G3 1000w psu.
try this program https://mega.nz/file/pwYDBKLS#3N9msvIg4TL3hpRmuFpVnR41Jeb7gDt_jYksy4W_Y7Q if u need help let me now. this will flash the fan and led profiles on the card. https://forums.evga.com/RTX30-MCU-UpdateDowndate-Tool-m3214879.aspx this is the forms post where i found the program.i just added the the 1.8 and 1.9 files.
post edited by dlomond - 2021/04/29 19:01:41
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mixolyd
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/29 20:19:25
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Can someone please help me out? I prefer to just look this info up myself but it's frustrating that there's literally nothing out there. I don't know what I'm doing wrong, but I have 24G-P5-3987-KR 3090 FTW3 Ultra. I have switch set to OC and am trying to flash 3987 OC 500w exe file as administrator, but I keep getting error "no display adapters were found that are compatible with this update" The instructions say that new cards are shipping with this BIOS and not to flash if you already have it, but how do you check what you currently have? X1 shows BIoS ver 94.02.42.80.15 I have PL at 119, Clock +125, Mem +1100, and Port Royal score of 13,600 which seems a bit low. Board Power Draw in CPUZ maxes around 450w even with Furmark.
post edited by mixolyd - 2021/04/29 21:02:18
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MiztahSparklez
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/30 13:02:50
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555WarDaddy555 So I was told after emailing the 3090OC email that my card did not qualify. My card will achieve and actually exceed 450W on the XOC bios, however, my PCIe slot power draw is over the 67W max on the 12V. Is this something I should be concerned about and reach out through regular RMA channels? I have an Asus Crosshair 8 Dark Hero which is on the beefier side, but I also don't want to run into problems long term from running it this way. FYI, the numbers below were just a quick time spy run with +100/+100 and power slider to 119%. Let me know your thoughts.
your slot power is above 75w. How did you phrase your email? Does your SKU match the affected cards?
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555WarDaddy555
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/30 13:07:19
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MiztahSparklez
555WarDaddy555
your slot power is above 75w. How did you phrase your email? Does your SKU match the affected cards?
I worded it explaining that my card was over on the pcie slot. They responded to tell me the program for that email address was only for power balancing. Nothing else.
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MiztahSparklez
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/30 13:23:45
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555WarDaddy555 I worded it explaining that my card was over on the pcie slot. They responded to tell me the program for that email address was only for power balancing. Nothing else.
Technically, it doesn't look balanced... two are similar, one is a bit higher, and your pcie is above the acceptable limit. I would try getting logs and screen shots of different BIOS with max power limits set while running Timespy.. with at least one screenshot with this XOC bios. The only way to get a replacement is if you can demonstrate that there is an issue. The more evidence you have the better luck you might have, or at least confirm if your card does have an issue. If you're hitting above 450-500w with the XOC bios, you likely don't have the "power balance" issue which the email address is for. If it is just a pcie slot overpower issue, the standard RMA channel might be another way you can go, as @arestavo mentioned. no need to go into law suits or any thing like that... you are just concerned with drawing more than the 75w Pcie spec and don't want your motherboard to become damaged.
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Djfreeman48
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/30 13:32:47
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So my card has never really wanted to push passed 450w even on benchmarks but i just tried some 8k gameplay in doom eternal and for some reason that makes the card act like its supposed to, anyone else have that happen with their card as well?
post edited by Djfreeman48 - 2021/04/30 13:34:17
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Waistdowndrummer
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS
2021/04/30 18:00:42
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Is there an xoc bios out for the hydrocopper card? just recently threw on an ek block on my 3090 ftw3 and now i have no icx sensor readings in precisions x1. if i open hwinfo or gpu z i have readings in there but nothing showing in x1 at all? didn't know if there was some kind of issue to maybe where the card is not seeing any fan speed input back that it will not show the sensor readouts. I also have already deleted and reinstalled px1 and still the same. any help appreciated. Came from a hybrid card to full block just for further info if that matters at all
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K01D57331
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
2021/04/30 20:32:03
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EVGA_JacobF Whats the part number on your card?
Device ID 10de 2204 - 3842 3982 Part Number 24gp53987kr Getting no device found error. Any hints? Just got the card a few days ago...
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