SmookinJoe
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/09/23 14:46:28
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Cool GTX
SmookinJoe Cool GTX! Nice Job Jim.. You guys helped lots of people
Thanks for the kind word Joe I try to help best I can
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Kasque
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/09/24 04:09:25
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dk10438
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/09/24 15:43:56
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I had intermittent reboots and replaced the PSU and cables. Was concerned it was the 3080 but someone on another forum thought that I should check the ram. No issues at jedec 2133. Turns out the FTW3 exhausts directly onto the ram and it hitting 57 degrees. I measured the exhaust temp and it was 46-47 degrees. At jedec 2133 ram was stable but at xmp 3200 it was unstable over 55 degrees.
Solution was to get a ram cooler. Others have used a fan directly on the ram which also works. Now my 3080 FTW3 is stable at +120 core +500 memory and ram is at 46 degrees.
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jon321op
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/02 12:04:59
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mytai01
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/04 20:44:14
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My 3090 FTW3 Ultra Gaming seems to overheat while I'm VR gaming, and go into an unresponsive black screen on both monitor and VR headset. It never happens with monitor only.
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Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/07 05:01:09
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mytai01 My 3090 FTW3 Ultra Gaming seems to overheat while I'm VR gaming, and go into an unresponsive black screen on both monitor and VR headset. It never happens with monitor only.
driver issue .. maybe Max GPU fan speed ? custom curve or stock fan curve ? are your case fans running fast enough ? is the room warm to begin with ? can you add more fans to the case? If you Want Help ... Make your own thread so the EVGA Forum Community can help you
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Dom970
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/07 10:09:39
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venstan
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/09 02:59:06
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Cool GTX
mytai01 My 3090 FTW3 Ultra Gaming seems to overheat while I'm VR gaming, and go into an unresponsive black screen on both monitor and VR headset. It never happens with monitor only.
driver issue .. maybe Max GPU fan speed ? custom curve or stock fan curve ? are your case fans running fast enough ? is the room warm to begin with ? can you add more fans to the case? If you Want Help ... Make your own thread so the EVGA Forum Community can help you
Case fans Need airflows to be good Driver check You fans may be fixed fast speed Test again
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mpisani1985
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/15 05:24:59
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I wasn't getting this on my original 3080. But, I got a replacement this week thanks to the New World issues. Now the replacement is doing this. It seems to start up fine from the sounds of things, but no picture on either of my two monitors or my TV. I was able to get it to come back a couple of times by turning off the power supply and draining it, then letting it sit for a minute, but now nothing I am doing works. Good stuff.
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z1nonly
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/16 10:23:33
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Got my 3080Ti FW3 Ultra last night and played my favorite driving sim for 2 hours in VR with my HP Reverb G1. Within seconds of *exiting the game*, (less than 10 I think) I get black screen. All 3 of my monitors went black while I was at my desktop moving my GPUZ window to my main screen. Within a few seconds of that, I get my windows login screen. (Not enough time for a reboot). I log back in and find my carefully curated triple screen wallpapers all out of whack. I decide to try the sim again before doing anything else and VR is messed up. (Everything is HUGE and the menu appears to be touching my nose....re-centering my headset just puts my nose more precisely in the center of the menu) I rebooted and everything appeared to be back to normal, played for another hour and everything worked fine. Still, I just upgraded from a 3080FE that never had anything like this happen. I was running stock with the exception of the overclock BIOS for the more aggressive fan curve. And because I know power supplies get blamed for a lot of stuff: My PSU is a Corsair RM1000i and this happened while at my desktop with almost no load.
post edited by z1nonly - 2021/10/16 10:24:55
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Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/18 07:01:30
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☄ Helpfulby Cool GTX 2021/10/19 08:00:58
z1nonly Got my 3080Ti FW3 Ultra last night and played my favorite driving sim for 2 hours in VR with my HP Reverb G1. Within seconds of *exiting the game*, (less than 10 I think) I get black screen. All 3 of my monitors went black while I was at my desktop moving my GPUZ window to my main screen. Within a few seconds of that, I get my windows login screen. (Not enough time for a reboot). I log back in and find my carefully curated triple screen wallpapers all out of whack. I decide to try the sim again before doing anything else and VR is messed up. (Everything is HUGE and the menu appears to be touching my nose....re-centering my headset just puts my nose more precisely in the center of the menu) I rebooted and everything appeared to be back to normal, played for another hour and everything worked fine. Still, I just upgraded from a 3080FE that never had anything like this happen. I was running stock with the exception of the overclock BIOS for the more aggressive fan curve. And because I know power supplies get blamed for a lot of stuff: My PSU is a Corsair RM1000i and this happened while at my desktop with almost no load.
Sounds like a driver issue .. W10 reverted back to a default driver -- "everything is Huge" ... indicates the resolution changed You mention the key word - upgraded from a "different card" 2 issue come to mind & they both boil down to the same thing ..... MB or Windows did not fully recognize the hardware change. 1) turn off fast boot in MB BIOS ... so MS "sees" the new hardware 2) reboot PC, use the W10 shutdown command ..... Hold the shift key down, before clicking shutdown & hold the shift key down until PC is fully off ... no LEDs ..... This clears the W10 Kernel .... so W10 will see the new hardware & not just load the "Old Kernel" If you turn off Fast Startup in W10 it can also help New Hardware be properly detected Check device manager for any GPU driver issues Check the Nvidia driver version
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nightskycode
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/18 22:37:18
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Will all 3090 rev 0.1 cards eventually die? I can't play games like halo etc without black screening and fans ramping to 100%. Then I need to shut down. AAA games work fine though. I feel like if I start halo 1 more time it might be a goner. Is the 0.1 cards also save for PCIE slots? Wondering if I should RMA and ask for a rev 1.0 card to ensure longevity. My card is from early 2021, black lip, has less than 120 hours gaming on it (I work alot). No OC, or mining.
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Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/10/21 12:50:42
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Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
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tc0566
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/11/05 18:05:02
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And now we need a guide for windows 11 lol
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nick_shl
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/11/11 18:32:17
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Spent whole day trying to fix issue with RTX 3070 Ti. Nvidia driver install - black screen. Resolution change - black screen. Refresh rate change - black screen. Windows turn off display by timeout - it will not show anything again. Half of time instead Nvidia driver loads Microsoft generic driver. Sometimes card in Device Manager shows " Windows has stopped this device because it has reported problems. (Code 43)". In cases when Nvidia driver loads, Precision X1 shows 0 for frequencies, only temperatures and allow to set RGB animation: EVGA support recommend RMA card. Decided to try this card in old gaming rig( i7-4790k + H97) - it works flawlessly, which mean card isn't a problem. Tried to disable Resizable BAR in new rig - no luck. Then limited PCIe to Gen3 and all problems are gone. I have no idea if problem on GPU side, on CPU( Ryzen 7 3700x) side or somewhere in between( AsRock X570 Pro4), but Gen3 good enough for me for now. Next week will try to replace motherboard( AsRock B550 Extreme4), will try Gen4 again.
post edited by nick_shl - 2021/11/11 18:34:05
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Komradskiy
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/11/15 11:16:32
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My black screen issue with my RTX 3080 FTW3 Ultra Gaming happens in BF2042 and the Halo Infinite Beta. It randomly blacks out my screen and then 2-3 seconds later comes back. It will continually strobe on and off that way until I close the game. Audio still persists in the background and it's only the main monitor which has the game playing on it that blanks out every couple of seconds. Not sure what is causing the issue but I don't have an overclock on my card just running it stock.
post edited by Komradskiy - 2021/11/15 11:33:40
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Beowulfcav
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2021/12/03 08:03:26
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Do we know the cause of this? Is it one thing or various things that can trigger this?
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lol133736
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/01/26 03:49:48
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use linux and you wont have such problems!
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georgeasch
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/18 00:13:44
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I also had a totally black screen on boot and on desktop with a RTX 3060. After i tried every recommended trick and nothing helped, i changed my 3 m DisplaPort cable to a 2 m HDMI cable and had a perfect signal and picture all over but less Hz frequency on my monitor of cause. Then i changed again to a 2 m DisplaPort cable and and had a perfect signal and picture all over with a maximum Hz frequency on my monitor. To me that looks like the 30 series doesn´t principly like DisplaPort cables which are longer than 2 m because exactly the same thing happened to me before with a RTX 3070 which i returned to the seller.
Selfbuild Desktop PC with: Windows 11 Pro Lite 21H2 / Asus PB328Q / Asus Maximus II Formula / Intel Core 2 Extreme QX9770 / 16 GB > G.Skill – F2-6400CL5D-8GBPQ / EVGA GeForce RTX 3060 XC GAMING / Creative Soundblaster Audigy 2ZS / 3COM 3C2000-T / Thermaltake Toughpower DPS-G 850 Watt / Samsung 860 EVO (MZ-76E1T0B/EU) 1 TB SSD
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irakandjii
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/18 05:36:40
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georgeasch I also had a totally black screen on boot and on desktop with a RTX 3060. After i tried every recommended trick and nothing helped, i changed my 3 m DisplaPort cable to a 2 m HDMI cable and had a perfect signal and picture all over but less Hz frequency on my monitor of cause. Then i changed again to a 2 m DisplayPort cable and and had a perfect signal and picture all over with a maximum Hz frequency on my monitor. To me that looks like the 30 series doesn´t principly like DisplaPort cables which are longer than 2 m because exactly the same thing happened to me before with a RTX 3070 which i returned to the seller.
With Evga 30 series cards, you can use longer cables. They must be DisplayPort 1.4 "Certified" cables (for 4k 120 / 144 Hz or 8k 60 Hz) and purchased rom a reputable source, there are lots of counterfeits out there. These are more expensive to make and therefore cost more. - I use a 4m cable (10 ft) for my main 4k 10Bit HDR @144 Hz monitor. Cost me about $25 cdn ($18 US) on Amazon to give you an idea
- On my secondary monitor I have a 50' optical fiber DP 1.4 cable that is 20m long (50 ft) that runs perfectly at 4k@120Hz, 10 bit HDR . That one cost me over $100 cdn ($80 US) to give you an idea.
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georgeasch
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/18 10:13:27
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irakandjii With Evga 30 series cards, you can use longer cables. They must be DisplayPort 1.4 "Certified" cables (for 4k 120 / 144 Hz or 8k 60 Hz) and purchased rom a reputable source, there are lots of counterfeits out there. These are more expensive to make and therefore cost more.
- I use a 4m cable (10 ft) for my main 4k 10Bit HDR @144 Hz monitor. Cost me about $25 cdn ($18 US) on Amazon to give you an idea
- On my secondary monitor I have a 50' optical fiber DP 1.4 cable that is 20m long (50 ft) that runs perfectly at 4k@120Hz, 10 bit HDR . That one cost me over $100 cdn ($80 US) to give you an idea.
Thanks a lot for your answer. That makes absolutely sense because mine are very good Lindy Cromo Line DisplayPort 1.2 cables and never made any problems for 6 years but with previous EVGA cards of cause. So i will order the same cables again as DisplayPort 1.4 ones. You really helped me out, didn´t think of that. EDIT: I forgot to mention that my Monitor has a DisplayPort 1.2 too. Will it also work with a DisplayPort 1.4 cable and is that really an improvement?
post edited by georgeasch - 2022/05/19 07:10:20
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Baasha
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/18 18:43:19
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Not specifically an EVGA GPU issue, but RTX 3090 Ti related: Having a weird issue on my 3090 Ti FE cards - whenever I set the OC in MSI Afterburner and click the checkmark to apply it and then load a game, the screen goes black for a few seconds and then comes back and the OC is disabled. In Event Viewer, I see a bunch of the Event ID 14 nvlddmkm errors. This is odd since I've been using the computer almost daily and without issue thus far - using the Corsair AX1600i PSU and 2x 3090 Ti FE in SLI.
I am using the 12-pin connector cables from CableMod that I had used for the OG RTX 3090 FE also in SLI - so only 2x 8-pin connectors are connected to each card. Could that be a problem?
I have a nagging feeling it's something to do with power since my system is an absolute monster with the 28-core W-3175X CPU which is also a power hog.
Would appreciate any help with this.
4K, 5K, and 8K gaming - ThirtyIR UberRig (C622): W-3175X @ 4.50Ghz | RTX 3090 Ti FE SLI | EVGA SR-3 Dark | Trident Z Royal 4000Mhz (96GB) | Corsair AX1600i | Asetek 690LX-PN | Intel 905P (960GB) | Sabrent NVMe (8TB) | Phanteks Enthoo Elite | Dell AW5520QF | Dell UP3017Q | Audeze LCD-X (2021) | Schiit Gungnir Multibit | Schiit Mjolnir 2 Z690 Rig (Z690): 12900KF @ 5.20Ghz | EVGA RTX 3090Ti FTW3 Ultra | ASUS MXIIIE | Arctic Liquid Freezer II 280 | Trident Z RGB 6000Mhz (32GB) | Samsung 980 Pro (1TB) | Sabrent Rocket Plus 4TB RAID-0 | EVGA 1600T2 | Corsair Carbide Air 540 | ASUS PG32UQX | Gigabyte AORUS FI32U | Sennheiser HD800 | Schiit Jotunheim 2 | Schiit Bifrost 2
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Sajin
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/18 18:51:11
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Baasha Not specifically an EVGA GPU issue, but RTX 3090 Ti related: Having a weird issue on my 3090 Ti FE cards - whenever I set the OC in MSI Afterburner and click the checkmark to apply it and then load a game, the screen goes black for a few seconds and then comes back and the OC is disabled. In Event Viewer, I see a bunch of the Event ID 14 nvlddmkm errors. This is odd since I've been using the computer almost daily and without issue thus far - using the Corsair AX1600i PSU and 2x 3090 Ti FE in SLI.
I am using the 12-pin connector cables from CableMod that I had used for the OG RTX 3090 FE also in SLI - so only 2x 8-pin connectors are connected to each card. Could that be a problem?
I have a nagging feeling it's something to do with power since my system is an absolute monster with the 28-core W-3175X CPU which is also a power hog.
Would appreciate any help with this.
Shouldn’t be a problem for FE cards. Sounds like unstable oc to me.
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Baasha
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/19 08:07:08
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Interesting... my OC was rock solid before (+100/+1000) and it never broke a sweat - was seeing 1400+W draw on the PSU almost constantly. Used DDU and reinstalled drivers last night so will test some more today. Tried +75/+1000 and that seemed to be stable - but midway in game, I Alt+Tabbed and moved the Core OC to +100 and then back in game and it never crashed. Should I uninstall MSI AB + HWInfo and reinstall those too? Also, I set the fan speed to 98% - I used to have it at 95% - does that make any difference in terms of potential instability etc.? Sajin
Baasha Not specifically an EVGA GPU issue, but RTX 3090 Ti related: Having a weird issue on my 3090 Ti FE cards - whenever I set the OC in MSI Afterburner and click the checkmark to apply it and then load a game, the screen goes black for a few seconds and then comes back and the OC is disabled. In Event Viewer, I see a bunch of the Event ID 14 nvlddmkm errors. This is odd since I've been using the computer almost daily and without issue thus far - using the Corsair AX1600i PSU and 2x 3090 Ti FE in SLI.
I am using the 12-pin connector cables from CableMod that I had used for the OG RTX 3090 FE also in SLI - so only 2x 8-pin connectors are connected to each card. Could that be a problem?
I have a nagging feeling it's something to do with power since my system is an absolute monster with the 28-core W-3175X CPU which is also a power hog.
Would appreciate any help with this.
Shouldn’t be a problem for FE cards. Sounds like unstable oc to me.
4K, 5K, and 8K gaming - ThirtyIR UberRig (C622): W-3175X @ 4.50Ghz | RTX 3090 Ti FE SLI | EVGA SR-3 Dark | Trident Z Royal 4000Mhz (96GB) | Corsair AX1600i | Asetek 690LX-PN | Intel 905P (960GB) | Sabrent NVMe (8TB) | Phanteks Enthoo Elite | Dell AW5520QF | Dell UP3017Q | Audeze LCD-X (2021) | Schiit Gungnir Multibit | Schiit Mjolnir 2 Z690 Rig (Z690): 12900KF @ 5.20Ghz | EVGA RTX 3090Ti FTW3 Ultra | ASUS MXIIIE | Arctic Liquid Freezer II 280 | Trident Z RGB 6000Mhz (32GB) | Samsung 980 Pro (1TB) | Sabrent Rocket Plus 4TB RAID-0 | EVGA 1600T2 | Corsair Carbide Air 540 | ASUS PG32UQX | Gigabyte AORUS FI32U | Sennheiser HD800 | Schiit Jotunheim 2 | Schiit Bifrost 2
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Sajin
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/19 12:16:13
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Baasha Interesting... my OC was rock solid before (+100/+1000) and it never broke a sweat - was seeing 1400+W draw on the PSU almost constantly. Used DDU and reinstalled drivers last night so will test some more today. Tried +75/+1000 and that seemed to be stable - but midway in game, I Alt+Tabbed and moved the Core OC to +100 and then back in game and it never crashed. Should I uninstall MSI AB + HWInfo and reinstall those too? Also, I set the fan speed to 98% - I used to have it at 95% - does that make any difference in terms of potential instability etc.?
Sajin
Baasha Not specifically an EVGA GPU issue, but RTX 3090 Ti related:
Having a weird issue on my 3090 Ti FE cards - whenever I set the OC in MSI Afterburner and click the checkmark to apply it and then load a game, the screen goes black for a few seconds and then comes back and the OC is disabled. In Event Viewer, I see a bunch of the Event ID 14 nvlddmkm errors. This is odd since I've been using the computer almost daily and without issue thus far - using the Corsair AX1600i PSU and 2x 3090 Ti FE in SLI.
I am using the 12-pin connector cables from CableMod that I had used for the OG RTX 3090 FE also in SLI - so only 2x 8-pin connectors are connected to each card. Could that be a problem?
I have a nagging feeling it's something to do with power since my system is an absolute monster with the 28-core W-3175X CPU which is also a power hog.
Would appreciate any help with this.
Shouldn’t be a problem for FE cards. Sounds like unstable oc to me.
Sounds like your oc might be right on the edge of stability. Afterburner & hwinfo aren’t the issue, but you could if you want to. Increased fan speed will not cause instability at all.
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zeso56
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/26 08:18:20
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Thank you for this previous guideI like it very much.
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ApocalypseMaow
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/05/31 04:06:06
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I'm losing my mind... EVGA xc 3080, everything runs fine for a few apex legends matches then the screen goes black and I can still hear and play but the screen stays blacked out... I've tried -ddu clean new drivers and rolling back drivers -nvidia power set to maximum -undervolting/clocking -bios pci set to gen3 -slamming my head into the wall Nothing has seemed to work, I've ordered a new cable cause my swift monitor is the second gen 2k one... maybe it's just gsync having isssues??? I have had it black screen and reset my pc... but that's only happened twice outta the 50 plus times oh and I do have a ek front and rear waterblock... I seem to remember someone saying the back plate was too tight and causing coil whine (not sure if that has ANYTHING to do with this???) pray for me xD
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Damass
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/06/10 19:27:34
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Hello! I don't know wheatear my problem is what you call it "a black screen" or not. it happens only while gaming, games tried so far ( PES2022, RDR2, Far cry 6), the screen suddenly shows the TV screen saver 5-10 min after i start any game. this has started a week ago, no issues before that. iv benchmarked the GPU with Heaven benchmark and everything went fine. when the screen saver appears, the GPU fans keep spinning until i hard restart the PC, the 2 fans stops and the fan on the right keep spinning at full speed until i run Precision x. No issues at all apart from gaming Asus e-gaming z-590 i7-11700k 3080i FTW3 ultra 4x8 G.skill C16 1tb samsung 980pro LG OLED C1 Any idea ?
post edited by Damass - 2022/06/10 19:35:45
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HeavyHemi
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/06/10 22:03:03
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Damass Hello! I don't know wheatear my problem is what you call it "a black screen" or not. it happens only while gaming, games tried so far ( PES2022, RDR2, Far cry 6), the screen suddenly shows the TV screen saver 5-10 min after i start any game. this has started a week ago, no issues before that. iv benchmarked the GPU with Heaven benchmark and everything went fine. when the screen saver appears, the GPU fans keep spinning until i hard restart the PC, the 2 fans stops and the fan on the right keep spinning at full speed until i run Precision x. No issues at all apart from gaming Asus e-gaming z-590 i7-11700k 3080i FTW3 ultra 4x8 G.skill C16 1tb samsung 980pro LG OLED C1 Any idea ?
Hmm, if it was operating normally and is now crashing, the most likely culprit is the GPU. However, I would do all the usual troubleshooting steps of reseating the GPU, reseating all your PCIe cables. In the the Nvidia Control Panel under Help, is the 'Debug Mode'. This will cause your GPU to run at the lower vanilla clocks. If the GPU is more stable, that pretty much confirms the GPU is unstable. Alternatively, you can reduce both memory and GPU clocks using Precision or Afterburner and accomplish much the same thing. If manually reducing the clocks increases stability, then the GPU is the most likely culprit. As an aside, what do you think of your LG C1? I got the 55" C1 and it came with the EVO panel. Holy cow, what a difference from my 4K Samsung JU7100.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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BoomerD
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide
2022/08/20 11:29:22
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Not exactly the problem you folks are discussing, (maybe need a different thread?) but at night, I physically turn off my Dell S3222DGW by pushing the button. (no "sleep" mode) Next time I turn the monitor on the screen flashes from the desktop display to black then the display, then black, then the display...and things are now normal. Connected via display port. This did NOT happen with my previous video card, ASUS 2070-8G, did not happen when I was limping along with my ancient EVGA GTX660 card, (broke a fan on the 2070, used the 660 while I waited for the RTX 3070FTW3 Ultra Gaming to arrive. (08G-P5-3767-KL) Nothing is overclocked or tweaked in any manner. Any ideas?
I7-9700K EVGA RTX 3070 FTW3 Ultra Gaming 16 Gb RAM Seasonic Focus 750 watt Dell S3222DGM
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