EVGA

possible faulty product or something else?

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lumberj4ck
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2017/09/19 12:12:57 (permalink)
recently i bought a evga 1060 6gb graphics card, only to find out that my power supply had no 8 pin power connector (stupid i know, i'm new at this). instead i tried using the adapter included in the box. my computer posted properly, however, video was not being outputted to one of my monitors, and on my other one all that was shown was a sliver of the top of my screen which show a glitched version of what was on screen. currently i am using an atx 400w alternating power supply, so i was not sure if the problem was caused by the product, the power supply, or the adapter, or any combination of the three.
any help here would be greatly appreciated.
EDIT: i figured it would be helpful to post my other specs
post edited by lumberj4ck - 2017/09/19 18:35:53

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    bcavnaugh
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    Re: possible faulty product or something else? 2017/09/19 14:05:25 (permalink)
    Welcome to the Forum lumberj4ck
    What is the Make and Model of your Power Supply?
    What is the FULL Model or Part Number of your EVGA 1060 6gb Graphics Card?
    Images are nice but you cannot search from them like with Text.
    Did you Disable the On Board Graphics on your MB?
    A 400 Watt GOLD would work but not if you are also using your other AMD Graphics Cards at the same time.
    • Minimum of a 400 Watt power supply.
    • Total Power Draw : 120 Watts
     
     
    With this you will need to connect Both 6-Pin Power Cables, One is NOT Enough.

     
    Love the name here, you may want to read EVGA Forums Terms of Use about the use of bad words (Profanity).

    Are you running P.1 Release Date 2014-04-20 on your MB?
    MSI shows this Motherboard ended support with Windows 7 Link
    post edited by bcavnaugh - 2017/09/19 14:30:41

    Associate Code: 9E88QK5L7811G3H


     
    #2
    Sajin
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    Re: possible faulty product or something else? 2017/09/19 15:37:51 (permalink)
    Sounds like a faulty output to me. Have you tried running your second monitor off a different output?
    #3
    Heini2
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    Re: possible faulty product or something else? 2017/09/19 17:46:24 (permalink)
    5+ year old technology plus a 400 watt psu of a similar age ...... hmmmmmm. The first thing I would do is replace the psu. The older AMD mb/cpu/chipsets can have probs dealing with 10xx nVidia cards so make certain you have the latest known good MB bios loaded. And as 'bcav' asked "Did you Disable the On Board Graphics on your MB?"?

    Z170 Sabertooth Mk1 / i7-6700K + NH-D15 / Trident Z (2x16GB)@3000 / 2080Ti XC Ultra / Essence STX II / 950 Pro 512GB / G3 1000W / MG279Q / HAF XB EVO / Win10 X64 Pro
    #4
    lumberj4ck
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    Re: possible faulty product or something else? 2017/09/19 18:41:05 (permalink)
    need both 6 pins in, that would explain it, only have one
    also yeah this rig is extremely outdated, which is why i was thinking of just swapping out the MB, CPU, GPU, and PSU
    wanted to make sure that it was a power problem i was dealing with before buying a new PSU. now off to search for a good one
    #5
    Sajin
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    Re: possible faulty product or something else? 2017/09/19 19:13:24 (permalink)
    No evga gtx 1060 6gb gpu requires two 6-pins. A single 8-pin, or a single 6-pin is required on all evga 1060 6gb gpu's. Using the adapter in the box to convert a 6-pin to an 8-pin isn't ideal, but it will get the job done.
    #6
    lumberj4ck
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    Re: possible faulty product or something else? 2017/09/19 19:35:06 (permalink)
    apparently not in this case
     
    #7
    Sajin
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    Re: possible faulty product or something else? 2017/09/19 19:36:59 (permalink)
    lumberj4ck
    apparently not in this case

    Without testing the outputs individually it's hard to determine the cause. Hope the new psu fixes your problem.
    #8
    lumberj4ck
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    Re: possible faulty product or something else? 2017/09/19 19:50:14 (permalink)
    Sajin
    lumberj4ck
    apparently not in this case

    Without testing the outputs individually it's hard to determine the cause. Hope the new psu fixes your problem.


    i do too, other wise thats 350 down the drain that i doubt they'll replace. 
    dont suppose you have any recommendations for psu's
    #9
    DeathAngel74
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    Re: possible faulty product or something else? 2017/09/19 19:57:24 (permalink)
    evga 750w g2 or corsair ax860i

    Carnage specs:
    Motherboard: ASUS ROG STRIX X299-E GAMING | Processor: Intel® Core™ i7-7820x | Memory Channels#1 and #3: Corsair Vengeance RGB 4x8GB DDR4 DRAM 3200MHz | Memory Channels#2 and #4: Corsair Vengeance LPX Black 4x8GB DDR4 DRAM 3200 MHz | GPU: eVGA 1080 TI FTW3 Hybrid | PhysX: eVGA 1070 SC2 | SSD#1: Samsung 960 EVO 256GB m.2 nVME(Windows/boot) | SSD#2&3: OCZ TRION 150 480GB SATAx2(RAID0-Games) | SSD#4: ADATA Premier SP550 480GB SATA(Storage) | CPU Cooler: Thermaltake Water 3.0 RGB 360mm AIO LCS | Case: Thermaltake X31 RGB | Power Supply: Thermaltake Toughpower DPS G RGB 1000W Titanium | Keyboard: Razer Ornato Chroma | Mouse: Razer DeathAdder Elite Chroma | Mousepad: Razer Firefly Chroma | Operating System#1: Windows 7 SP1 Ultimate X64 | Operating System#2: Linux Mint 18.2 Sonya (3DS Homebrew/Build Environment)
    #10
    lumberj4ck
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    Re: possible faulty product or something else? 2017/09/19 20:15:57 (permalink)
    i figure that with that wattage i should be set for pretty much any upgrades
    (within reason)
     
     christ those are expensive for PSU'S
     
    #11
    DeathAngel74
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    Re: possible faulty product or something else? 2017/09/19 20:18:13 (permalink)
    I went with the 1000w in case I wanted 1080Ti SLI.

    Carnage specs:
    Motherboard: ASUS ROG STRIX X299-E GAMING | Processor: Intel® Core™ i7-7820x | Memory Channels#1 and #3: Corsair Vengeance RGB 4x8GB DDR4 DRAM 3200MHz | Memory Channels#2 and #4: Corsair Vengeance LPX Black 4x8GB DDR4 DRAM 3200 MHz | GPU: eVGA 1080 TI FTW3 Hybrid | PhysX: eVGA 1070 SC2 | SSD#1: Samsung 960 EVO 256GB m.2 nVME(Windows/boot) | SSD#2&3: OCZ TRION 150 480GB SATAx2(RAID0-Games) | SSD#4: ADATA Premier SP550 480GB SATA(Storage) | CPU Cooler: Thermaltake Water 3.0 RGB 360mm AIO LCS | Case: Thermaltake X31 RGB | Power Supply: Thermaltake Toughpower DPS G RGB 1000W Titanium | Keyboard: Razer Ornato Chroma | Mouse: Razer DeathAdder Elite Chroma | Mousepad: Razer Firefly Chroma | Operating System#1: Windows 7 SP1 Ultimate X64 | Operating System#2: Linux Mint 18.2 Sonya (3DS Homebrew/Build Environment)
    #12
    Sajin
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    bcavnaugh
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    Re: possible faulty product or something else? 2017/09/19 20:59:06 (permalink)
    Sajin
    No evga gtx 1060 6gb gpu requires two 6-pins. A single 8-pin, or a single 6-pin is required on all evga 1060 6gb gpu's. Using the adapter in the box to convert a 6-pin to an 8-pin isn't ideal, but it will get the job done.


    Yes you do need Two 6-Pin PCIe Cables to create One 8-Pin with the below adaptor, as posted in #2 above.
    Their is not a Single 6-Pin PCIe to 8-Pin PCIe adaptor from EVGA. Only the one shown below.

    post edited by bcavnaugh - 2017/09/19 21:04:18

    Associate Code: 9E88QK5L7811G3H


     
    #14
    Sajin
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    Re: possible faulty product or something else? 2017/09/19 21:22:59 (permalink)
    bcavnaugh
    Sajin
    No evga gtx 1060 6gb gpu requires two 6-pins. A single 8-pin, or a single 6-pin is required on all evga 1060 6gb gpu's. Using the adapter in the box to convert a 6-pin to an 8-pin isn't ideal, but it will get the job done.


    Yes you do need Two 6-Pin PCIe Cables to create One 8-Pin with the below adaptor, as posted in #2 above.
    Their is not a Single 6-Pin PCIe to 8-Pin PCIe adaptor from EVGA. Only the one shown below.



    Nope.
     
    https://forums.evga.com/FindPost/2474360
    #15
    bcavnaugh
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    Re: possible faulty product or something else? 2017/09/20 06:46:29 (permalink)
    Sajin
    bcavnaugh
    Sajin
    No evga gtx 1060 6gb gpu requires two 6-pins. A single 8-pin, or a single 6-pin is required on all evga 1060 6gb gpu's. Using the adapter in the box to convert a 6-pin to an 8-pin isn't ideal, but it will get the job done.


    Yes you do need Two 6-Pin PCIe Cables to create One 8-Pin with the below adaptor, as posted in #2 above.
    Their is not a Single 6-Pin PCIe to 8-Pin PCIe adaptor from EVGA. Only the one shown below.



    Nope.
     
    https://forums.evga.com/FindPost/2474360


    Telling users that they do not need to use Both 6-Pin is wrong for a MOD to Post.
    Which EVGA Teach is saying that you do not need to use both 6-Pin on the above adaptor?
     
    The link you provided above is for a Graphics Card that has a Single 6-Pin and a Single 8-Pin Power Connector on it.
    They are using one PSU 6-Pin to the GPU and one 6-Pin to the above adaptor for the 8-Pin Power Connector this not the same as this Thread.
    "I decided to use that one and i simply connected the remaining one 6-pin plug -the other 6-pin was connected directly in gpu's slot- to one of the two slots of the adapter (the other remained empty!) and it worked like a charm!!! "
     
    (1) https://forums.evga.com/FindPost/1525019  EVGA_RMA_JaysonC
    You have to remember ground is just as important as the positive. However on this type of graphics card we do not recommend going from (1) 6pin to an 8pin.  If you have (2) 6pins in to a single 8pin adapter this would be better.  The last thing you want is the harness melting due to lack of power being supplied and the draw on the 8pin being to great and causing damage to your harness and possibly the PCB connector. 
    post edited by bcavnaugh - 2017/09/20 07:26:39

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    #16
    Cool GTX
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    Re: possible faulty product or something else? 2017/09/20 10:53:45 (permalink)
    OP
     
    Which 1060 6GB card ?     https://www.evga.com/prod...p;chipset=GTX+1060+6GB
     
    AMD does add some challenges to the mix.  Additionally older MB do not always play nice with the newer 10 series cards

    You must remove all of the previous AMD Graphics drives from your system --- However make sure you do not remove any of the AMD drivers for your MB. Then reboot


    AMD Clean Uninstall Utility
     
    How To: Remove Your AMD GPU Drivers (New - 2016)
     
     
    Additionally - use the custom install of the Nvidia drivers - Only install the "GPU driver and "PhysX driver" -- Do NOT install the sound driver -- it "May" interfere with the MB sound driver -- if you are pushing sound to a monitor through HDMI - then remove MB sound driver First & reboot, before installing Nvidia sound driver.
     
     
    ANY of the EVGA PSUs that have the 10 year warranty are a great Value -- use the power meter tool -- shop around for the best price

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

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    #17
    EddieH
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    Re: possible faulty product or something else? 2017/09/20 11:02:22 (permalink)
    Hello, 
     
    Although one 6 pin connector may work,  we recommend using 2 x 6 Pin connectors to 1 x 8 pin.  @OP depending on the model of your power supply if you do not have the necessary connections for the adapter that came with the card, then we would recommend upgrading the power supply in the system.  You can get a better idea of what you may need by checking out the EVGA Power Meter found here: www.evga.com/powermeter it also will give you a discount code to purchase a power supply on our website at the end. 
     
    Also remember that EVGA Technical Support is available 24/7 to assist with any questions or concerns via phone: 888.881.3842 or email:  support@evga.com
     
     
    #18
    Squall_Rinoa86
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    Re: possible faulty product or something else? 2017/09/20 11:08:19 (permalink)
    You need both power plugs. I would go with EVGA's but that's just me




    PSU: EVGA SuperNOVA 1300 G2
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    #19
    Sajin
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    Re: possible faulty product or something else? 2017/09/20 11:24:48 (permalink)
    bcavnaugh
    Telling users that they do not need to use Both 6-Pin is wrong for a MOD to Post.
    Which EVGA Teach is saying that you do not need to use both 6-Pin on the above adaptor?
     
    The link you provided above is for a Graphics Card that has a Single 6-Pin and a Single 8-Pin Power Connector on it.
    They are using one PSU 6-Pin to the GPU and one 6-Pin to the above adaptor for the 8-Pin Power Connector this not the same as this Thread.
    "I decided to use that one and i simply connected the remaining one 6-pin plug -the other 6-pin was connected directly in gpu's slot- to one of the two slots of the adapter (the other remained empty!) and it worked like a charm!!! "
     
    (1) https://forums.evga.com/FindPost/1525019  EVGA_RMA_JaysonC
    You have to remember ground is just as important as the positive. However on this type of graphics card we do not recommend going from (1) 6pin to an 8pin.  If you have (2) 6pins in to a single 8pin adapter this would be better.  The last thing you want is the harness melting due to lack of power being supplied and the draw on the 8pin being to great and causing damage to your harness and possibly the PCB connector. 

    #1 I said it wasn't ideal. 
    #2 Here is a better example for you... http://www.tomshardware.com/forum/319142-33-dual-6pin-8pin-adaptor-confusion (read post #3)
    #20
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