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how fast is EVGA paid returns EAR?

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philhalo66
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2019/08/17 20:10:53 (permalink)
Okay so i know i have 14 days for an Advanced RMA, but it takes 1 week to get here and unless the return label is faster than that it will take another 7 days to get back, UPS doesn't even get here till 6PM which means i have no time to test the replacement (first one was faulty so before i do anything i want to confirm the second replacement is working 100%) and i wont be able to ship it out the same day even if i wanted to meaning it will be more than 14 days. What happens if its a day late?

POWDERED DONUTS MAKE ME GO NUTS!
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    EVGATech_MattM
    EVGA Tech Support
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    Re: how fast is EVGA paid returns EAR? 2019/08/17 20:46:41 (permalink)
    You have 14 days from the day you receive for Advanced RMAs it so it will be fine. We also check the tracking numbers for the Advanced RMA return labels to see if it is on its way back so if it is a day late we will see that and we won't charge you for the card.
    #2
    philhalo66
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    Re: how fast is EVGA paid returns EAR? 2019/08/17 21:33:10 (permalink)
    EVGATech_MattM
    You have 14 days from the day you receive for Advanced RMAs it so it will be fine. We also check the tracking numbers for the Advanced RMA return labels to see if it is on its way back so if it is a day late we will see that and we won't charge you for the card.


    ahh okay, thanks for clearing that up, gives me good peace of mind. btw nice avatar. one of my favorite movies. 

    POWDERED DONUTS MAKE ME GO NUTS!
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    EVGATech_MattM
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    Re: how fast is EVGA paid returns EAR? 2019/08/17 21:40:52 (permalink)
    You're welcome. For the avatar, it was a toss-up between that and one from Sneakers.

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    philhalo66
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    Re: how fast is EVGA paid returns EAR? 2019/08/17 21:59:10 (permalink)
    you made the right choice IMO.

    POWDERED DONUTS MAKE ME GO NUTS!
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    EVGATech_MattM
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    Re: how fast is EVGA paid returns EAR? 2019/08/17 22:00:08 (permalink)
    philhalo66
    you made the right choice IMO.


    Thanks.
    #6
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