EVGA

Helpful ReplyZ790 Dark Memory issues

Author
jumblo
New Member
  • Total Posts : 76
  • Reward points : 0
  • Joined: 2009/01/30 18:43:44
  • Status: offline
  • Ribbons : 0
2023/03/03 22:23:45 (permalink)
I am putting together a new build. Here are the specs
64 GB Corsair Dominator CL 40 DDR5 6000 2x32GB
Core i9-13900ks
MSI Geforce RTX 4090 Gaming Trio
EVGA 1300G2 Power supply
Samsung 980 Pro NVME 2TB x3
 
My issue is this, I have booted into bios but the cpu is only showing 32GB of ram in Dimm 2 slot. i tried booting with one stick in dimm one and it won't boot at all, tried both of them in dimm 1.
 
Now If I stick both of the dimms in the cpu will boot into bios. 
 
I did update the bios to the newest version. 1.11 
 
I don't think it's bad ram. I'm thinking its the board as if it was bad ram it would boot with one of the sticks in dimm 1. 
 
Open to suggestions or am I on the RMA bus for the board?
#1
lastsamurairick
CLASSIFIED Member
  • Total Posts : 2419
  • Reward points : 0
  • Joined: 2008/11/11 17:19:53
  • Location: Orlando,FL
  • Status: offline
  • Ribbons : 6
Re: Z790 Dark Memory issues 2023/03/04 06:53:37 (permalink)
Hi, Have you check this out about your NVMe. not sure that problem but there lot going around about those type nvme having issues bad one's at that.
https://www.tomshardware.com/news/samsung-980-pro-ssd-failures-firmware-update 

  Intel 10900k @ 3.7 Stock
  EVGA Z490 Dark 
  EVGA GEFORCE RTX 3070Ti FTW3
  G SKILL TRIDENT Z ROYAL 32GB
  EVGA 1000G5
#2
Cool GTX
EVGA Forum Moderator
  • Total Posts : 31076
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 123
Re: Z790 Dark Memory issues 2023/03/04 07:32:27 (permalink)
If both sticks of RAM only work in ONE slot ... BUT neither works in the Second slot ..... your RAM should be good
 
Use a strong light, & unplugged ---> look into the memory slot for any damage or some sort of small debris stuck in the slot?
 
Does the RAM training work?
 
Have you tried the second MB BIOS?
 
Try re-flashing the MB --> AFTER changing BIOS to Default settings
 
Are all CPU & RAM voltages set to auto?
 
Make sure RAM voltage matches what is on the RAM sticker

Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

I am a Volunteer Moderator - not an EVGA employee

Older RIG projects RTX Project  Nibbler




 
#3
jumblo
New Member
  • Total Posts : 76
  • Reward points : 0
  • Joined: 2009/01/30 18:43:44
  • Status: offline
  • Ribbons : 0
Re: Z790 Dark Memory issues 2023/03/04 17:49:59 (permalink)
I tried all the different bios settings. I flashed it with and without a cpu. I went to Best Buy and bought different corsair ddr5 ram it did a similar thing. Though this time it was dimm 2 and it wouldn't boot if dimm 2 was occupied. The voltages were set to auto, I tried setting to xmp but it would still just show 1 stick of RAM. At this point I'm done with this board. I shouldn't be having these types of problems out of the box with an 800.00 motherboard. It was a good ride with EVGA but I put in for RMA from Newegg, boxed the board up and ordered me an Asus board. 
#4
mhijazi
iCX Member
  • Total Posts : 343
  • Reward points : 0
  • Joined: 2010/10/12 02:12:46
  • Status: offline
  • Ribbons : 3
Re: Z790 Dark Memory issues 2023/03/12 15:29:32 (permalink)
Hello. I just got a Z790 KP and I am really excited. But going through the forums, I see a good number of people complaining about issues out of the box.... I am bit worried now. I hope mine won't act funny.
#5
wkoger71
New Member
  • Total Posts : 22
  • Reward points : 0
  • Joined: 2020/11/20 16:04:20
  • Status: offline
  • Ribbons : 0
Re: Z790 Dark Memory issues 2023/03/20 18:07:42 (permalink)
jumblo
I am putting together a new build. Here are the specs
64 GB Corsair Dominator CL 40 DDR5 6000 2x32GB
Core i9-13900ks
MSI Geforce RTX 4090 Gaming Trio
EVGA 1300G2 Power supply
Samsung 980 Pro NVME 2TB x3
 
My issue is this, I have booted into bios but the cpu is only showing 32GB of ram in Dimm 2 slot. i tried booting with one stick in dimm one and it won't boot at all, tried both of them in dimm 1.
 
Now If I stick both of the dimms in the cpu will boot into bios. 
 
I did update the bios to the newest version. 1.11 
 
I don't think it's bad ram. I'm thinking its the board as if it was bad ram it would boot with one of the sticks in dimm 1. 
 
Open to suggestions or am I on the RMA bus for the board?


If you are using 2 sticks of Ram shouldn't they be in slots 2 and 4? 

EVGA Z790 Classified
NVidia RTX 4090
Intel i9 13900K
64GB 6400MHz DDR5 Vengeance 
870 EVO 2TB SATA 2.5" w/ Windows 11
980 PRO Samsung NVME SSD 2TB
SN850X WD Black NVME SSD 2TB
EVGA 1300GT Power Supply
Samsung  Odyssey 49” 1000R Curved Dual QHD 240Hz 1ms FreeSync & G-Sync Gaming Monitor
#6
usernametaken76
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2014/10/04 23:59:38
  • Status: offline
  • Ribbons : 0
Re: Z790 Dark Memory issues 2023/03/20 19:15:57 (permalink)
Make sure you also have the latest Intel ME / ME firmware installed.
 
Having said this, I had almost the *exact same issue* with an MSI Z690 Carbon EK-X after flashing the BIOS. CPU is a 13900K. With the MSI Z690, I could post, but would lock up in Windows with any XMP profile. On the Z790 KP, it won't post and gets stuck at code 04 with any XMP profile applied (again, only with the Beta BIOS 1.11.)
 
I have tried the same thing and can't use XMP *at all* with the Beta BIOS. It works if I roll back to the previous BIOS via the BIOS selector switch on the Z790 KP. Of course then there's a bit of a mismatch between the ME firmware and BIOS (X1 detects this) and I was BSODing.
 
I can run at 5600 on the Z790. On the Z690 I was limited to 4800 after the BIOS update.
 
My specs:
 
EVGA Z790 Dark K1ngp1n
Intel 13900K 
G.SKILL Trident Z5 32GB DDR5 6000 / 6400 / 7200 (XMP fails for all three of these kits)
Zotac GeForce RTX 4090 AMP Extreme Airo
Samsung 990 Pro 2TB / 980 Pro 2TB / WD Black SN850 2TB
Corsair Shift RM1200x
post edited by usernametaken76 - 2023/03/21 06:21:27
#7
Delirious
EVGA Forum Moderator
  • Total Posts : 17478
  • Reward points : 0
  • Joined: 2007/11/15 13:34:04
  • Location: at my computer
  • Status: offline
  • Ribbons : 61
Re: Z790 Dark Memory issues 2023/03/21 08:49:08 (permalink)
wkoger71
jumblo
I am putting together a new build. Here are the specs
64 GB Corsair Dominator CL 40 DDR5 6000 2x32GB
Core i9-13900ks
MSI Geforce RTX 4090 Gaming Trio
EVGA 1300G2 Power supply
Samsung 980 Pro NVME 2TB x3
 
My issue is this, I have booted into bios but the cpu is only showing 32GB of ram in Dimm 2 slot. i tried booting with one stick in dimm one and it won't boot at all, tried both of them in dimm 1.
 
Now If I stick both of the dimms in the cpu will boot into bios. 
 
I did update the bios to the newest version. 1.11 
 
I don't think it's bad ram. I'm thinking its the board as if it was bad ram it would boot with one of the sticks in dimm 1. 
 
Open to suggestions or am I on the RMA bus for the board?


If you are using 2 sticks of Ram shouldn't they be in slots 2 and 4? 


If it's a classified.  I'd do the same and try

"Be quick to listen, slow to speak and slow to anger" 
Affiliate Code XZUMV9TJW5
Associate Code: 7PM43CU71IB2IAP
education may be expensive but wait until you get the bill for ignorance
A wise man once said that we can't make anyone feel or do anything. We can throw things into the wind, but it's up to each person to decide how they want to react, where they want to stand when things fall.
#8
usernametaken76
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2014/10/04 23:59:38
  • Status: offline
  • Ribbons : 0
Re: Z790 Dark Memory issues 2023/03/21 10:09:24 (permalink)
Delirious
 
If it's a classified.  I'd do the same and try



OP wrote "Dark" which is only in the name of the KP.
#9
Ravenmaster
SSC Member
  • Total Posts : 743
  • Reward points : 0
  • Joined: 2008/10/24 18:02:00
  • Status: offline
  • Ribbons : 7
Re: Z790 Dark Memory issues 2023/03/21 11:08:28 (permalink) ☄ Helpfulby Cool GTX 2023/03/21 13:35:45
I was having memory issues too when I first got my Z790 Dark KP. I think the board came with BIOS 1.05 out of the box. I installed my components (i9 13900KF, 2x32GB G.skill 6400mhz, RTX 4090 FE) but immediately got the old 53, 54, 04, and 7f boot loop. Which was weird coz I had already updated my RTX4090 FE's VBIOS back when I was using my old Z690 Dark KP. 

So I used a USB stick to update to BIOS 1.11 using the flashback button. Once the flash had completed, the PC turned off for a few seconds then rebooted. All lights and fans turned on but no input to the monitor, just a black screen and the same boot loop codes 53, 54, 04, and 7f.
 
So I shut everything down again, cleared CMOS then rebooted once more. Still the same boot loop code 53, 54, 04, and 7f.
 
So then I took out one of my RAM sticks and tried booting with just one stick installed. Low and behold it worked! So I went into the BIOS GUI now that I had a picture on my screen and set all my timings etc, saved and shutdown the PC. I then re-installed my 2nd stick of RAM and booted up the PC again. No boot loop this time. Everything worked and I was able to install windows no problem.
 
There must be a memory detection bug with BIOS 1.11
post edited by Ravenmaster - 2023/03/21 11:09:31

Asus ROG Maximus Z790 Dark Hero | Intel Core i9-14900KF | RTX 4090 FE | 2x32GB Corsair Dominator Titanium DDR5 RAM (7200mhz) | 2x Samsung 990 Pro 4TB M.2 NVMe's for main OS and backup) | Windows 11 Pro 64-bit 23H2 |Klipsch 5.1.2 Dolby Atmos speakers + Denon AVR-X2800H Receiver | LG 42" C2 OLED | EVGA ASSOCIATE CODE: JRKV0L1B1GY3ADW

#10
Delirious
EVGA Forum Moderator
  • Total Posts : 17478
  • Reward points : 0
  • Joined: 2007/11/15 13:34:04
  • Location: at my computer
  • Status: offline
  • Ribbons : 61
Re: Z790 Dark Memory issues 2023/03/22 07:15:48 (permalink)
usernametaken76
Delirious
 
If it's a classified.  I'd do the same and try



OP wrote "Dark" which is only in the name of the KP.


ah.   I was looking at his specs and not the title.  Good call

"Be quick to listen, slow to speak and slow to anger" 
Affiliate Code XZUMV9TJW5
Associate Code: 7PM43CU71IB2IAP
education may be expensive but wait until you get the bill for ignorance
A wise man once said that we can't make anyone feel or do anything. We can throw things into the wind, but it's up to each person to decide how they want to react, where they want to stand when things fall.
#11
Jump to:
  • Back to Mobile