DamZe

ipkha
I sure don't see where all the hate is coming from.
Evga explained the issue, apologized and offered a fix going forward. The options are simple.
1. Keep your existing card and retrofit.
2. Send it back for replacement and play the Silicon lottery.

I don't know of any other company that would do this for an overblown issue like this. The Temps are not ideal, but still within limits of components. And simply increasing your fan curve alleviates the entire issue. The thermal pads are an extra bonus.
The VRAM pads is a pretty bad QA miss, but I can see how hard that is to spot on a fast moving assembly line.

That right there is the problem, damage control 101. The fact STILL remains, our FTW cards were sold to us as "premium"  products, in fact the oversight in VRM cooling/shoddy vRAM thermal pad contact is enough to sway me from going purely EVGA next time I consider buying a new GPU (I've owned a couple of EVGA cards prior to this generation). It is of course good to see EVGA offering solutions to this issue, but I think they have damaged their reputation amongst PC enthusiasts who considered their GPU variants to be superior to the likes of ASUS, MSI you name it, heck my FTW 1070 was the most expensive 1070 in my region, it sure didn't live up to that standard, now did it?
 
EDIT: I've updated both of my card's BIOS and I am waiting for my thermal pads to arrive. I am no scrub and know how to clean GPUs and replace thermal paste and all that, but I don't want to wait months before I get my thermalmod in the mail (I live in Europe) while having rising doubts about my card's vRAM/VRM cooling performance. EVGA, start shipping those thermal pads ASAP or more people will start to avoid you in the future.

You also have the option of an RMA if you wish

After updating the BIOS from the default my card shipped with, to the latest version, my idle temps have jumped by about 5 degrees.
I have a 1070 FWT DT.
Unfortunately I did not backup the previous version.
My idle temps went up from 47 to 52 degrees.
 
Anyone else notice something similar ?

I think the service for current card owners is fine, the big risk are new buyers.
Every review called the cards silent and with the new BIOS they are anything but silent. (mine went from 1250rpm under load to 2050rpm) People will return those newly bought cards. Imho EVGA needs a further BIOS version improved for the cards with the thermal mod that is less aggressive. Start the fans a 53°C, increase fan speed by 200-300 rpm over the original BIOS and it would be fine.
 
 

Scarlet-Tech
With adjusting the fans, temperatures can be the same as other companies. Adding the thermal pads will help decrease the temp more.

Every single card is going to perform different. Other companies could very well have this issue on some cards, and know it, but wouldn't say a word. EVGA doesnt cherry pick their sample cards, as was originally thought to be happening with other companies (supposedly it was a software boost, not a cherry picked card).

If other manufacturers realize there is an issue, how do they address them? I know i was sent a faulty board 3 times from a different manufacturer. It was the same faulty board, 3 separate times.

Just for reference, none of these are EVGA cards:

Pic1

Pic2

Pic3

Pic4

 
Trying to bend reality, to suit your obligations, is not clever at least not if done with this kind of material, unless of course you want other manufacturers to join in the frenzy and take a bite of EVGA.
 
The first picture (Pic1), is a Titan X (pascal), you may check how many Watts the card draw at full load, before trying to compare it (250W measured at 247W, 215W for the 1080 FTW, 245W for The Class 1080 ). As you can see the Titan VRM's are very well contained, the reason being an Excellent Power Stage regulation design. For the Vram in the other hand, there is a problem indeed, but be assured the customers who own the card are asking their due directly to Nvidia.
 
The second picture (Pic2), is a Radeon HD 4870 a 8 years old card..., sorry but i pass.
 
The third(Pic3) is a Rogue Strix GTX 1080, test made by geek3d with furmark and an overclocking at 120%TDP. Everyone will make their own conclusions according to what had been said before in that thread.
 
And finally the last one (Pic4), the GTX 460 is a 2010 card (Gainward one) and Gainward got, as far as i know, his share of recall and refunds. But never Ever! asked their customers to apply bios and pads as a solution (- being made By EVGA as a "favor" doesn't matter).
 
You have plenty of card to properly compare it with, why you just don't do that?, embarrassing i know, but you asked for it, again... .

GFAFS
You have plenty of card to properly compare it with, why you just don't do that?, embarrassing i know, but you asked for it, again... .

That's what I was waiting for. What cards were being tested, under what loads, ambient, etc... Posting pictures without a clear reference is disingenuous.

GFAFS

Scarlet-Tech
With adjusting the fans, temperatures can be the same as other companies. Adding the thermal pads will help decrease the temp more.

Every single card is going to perform different. Other companies could very well have this issue on some cards, and know it, but wouldn't say a word. EVGA doesnt cherry pick their sample cards, as was originally thought to be happening with other companies (supposedly it was a software boost, not a cherry picked card).

If other manufacturers realize there is an issue, how do they address them? I know i was sent a faulty board 3 times from a different manufacturer. It was the same faulty board, 3 separate times.

Just for reference, none of these are EVGA cards:

Pic1

Pic2

Pic3

Pic4

 
Trying to bend reality, to suit your obligations, is not clever at least not if done with this kind of material, unless of course you want other manufacturers to join in the frenzy and take a bite of EVGA.
 
The first picture (Pic1), is a Titan X (pascal), you may check how many Watts the card draw at full load, before trying to compare it (250W measured at 247W, 215W for the 1080 FTW, 245W for The Class 1080 ). As you can see the Titan VRM's are very well contained, the reason being an Excellent Power Stage regulation design. For the Vram in the other hand, there is a problem indeed, but be assured the customers who own the card are asking their due directly to Nvidia.
 
The second picture (Pic2), is a Radeon HD 4870 a 8 years old card..., sorry but i pass.
 
The third(Pic3) is a Rogue Strix GTX 1080, test made by geek3d with furmark and an overclocking at 120%TDP. Everyone will make their own conclusions according to what had been said before in that thread.
 
And finally the last one (Pic4), the GTX 460 is a 2010 card (Gainward one) and Gainward got, as far as i know, his share of recall and refunds. But never Ever! asked their customers to apply bios and pads as a solution (- being made By EVGA as a "favor" doesn't matter).
 
You have plenty of card to properly compare it with, why you just don't do that?, embarrassing i know, but you asked for it, again... .

Ok, please tell me where these cards are that I have to test? Please.. you seem to think I have hundreds of cards pouring out of my bedroom.

NEGATIVE. I am a forum moderator. I edit curse word's qhen they get posted here. I pay for my cards out of pocket. I am a consumer just like you.

If you cant accept that these twmperatures have been seen over the years, then dont. I dont care. There are plenty of 980's and such that can be found with this exact same scenario that everyone ignored in the past.

The only thing I am providing is the fact that it shows historically that temperatures like this have occured in the past and people can be more vigilant in the future.

Now, since I have so many cards to test, I will start searching for them. Evidently I misplaced them when I became volunteer to help people on the forum.

Transmitthis

Scarlet-Tech
I am a forum moderator

Moderators should really partition EVGA to update or edit their title,
(EVGA Forum Moderator in Green and bold) as it is, many people make this mistake all it's doing is annoying the people who help others, ie Mods
 
Having "EVGA" title denotes more affiliation than is present and is unneeded really.
Pretty obvious to all that we are in an EVGA forum.
Swapping the "EVGA" for volunteer, could be sufficient.
 

This only has a semblance of relevance when an individual has issues. Otherwise it makes no odds to most, most of the time.
 
Some say biased, so what if they are. Wouldn't look good to be a mod if they spouted Asus or MSI at every opportunity.
 
I'm a avid believer of the truth will out, either way!
Personally I think the 1080ti or whatever its going to be named cant come quick enough. <--my opinion and not an argument.....

Scarlet-Tech

Ok, please tell me where these cards are that I have to test? Please.. you seem to think I have hundreds of cards pouring out of my bedroom.

NEGATIVE. I am a forum moderator. I edit curse word's qhen they get posted here. I pay for my cards out of pocket. I am a consumer just like you.

If you cant accept that these twmperatures have been seen over the years, then dont. I dont care. There are plenty of 980's and such that can be found with this exact same scenario that everyone ignored in the past.

The only thing I am providing is the fact that it shows historically that temperatures like this have occured in the past and people can be more vigilant in the future.

Now, since I have so many cards to test, I will start searching for them. Evidently I misplaced them when I became volunteer to help people on the forum.

In the past peoples did horrible things in general, and XXX  don't and can't use it as an excuse to justify the same reality today (replace XXX by whatever Brands, Companies in our case). It simply does not work like that. Time changes and Companies have to deal with more educated and protected customers, what was acceptable back then by lack of technology, knowledge or process is not anymore today. If a Company can't adjust, well, the money go somewhere else, simple as that.
 
We talked already about your position as a moderator earlier in the thread. It's a difficult position, but my posts are meant for EVGA, not for you personally. Having an "agent" with an official title, attached, but not really legally, is way too convenient and the Companies knows IT and abuse it. If you chose not to step aside, during a shot, it's your choice at the end of the day, right? (or is it?).
 
Now about the Cards to test, if EVGA let you do so, it'll be, as i told you, an embarrassment for the Brand. But go on, start with the Top 10 1080/1070 brands on the market.

I own a 1080 Classified (08G-P4-6386-KR), I see that new bios revisions are listed under this thread - is this a precaution or have there been reported issues with the Classifieds?
 
Further down the page (), the cards needing the VRM thermal pad modification are listed. It also notes that cards with the ACX 3.0 cooler are affected, but the 1080 Classified is not listed in part numbers. I'm a bit confused since it isn't in that list but the 1080 Classified does have an ACX cooler, does it or doesn't it need the added thermal pads?

Luta Wicasa

islane
 the 1080 Classified is not listed in part numbers. I'm a bit confused since it isn't in that list but the 1080 Classified does have an ACX cooler, does it or doesn't it need the added thermal pads?

 
It is indeed included in the listed part numbers.

Ah, I was looking for the full number with the "KR" at the end and didn't realize the "KR" bit was on all of the cards - the number before that is the identifier.
 
Thanks for the follow up, just ordered my set of thermal pads.

I am confused.
The are 3 steps in the thermal pad mod. ()
I. VRAM Thermal Pad Mod Steps: 1-9, 11* , 15
II. Baseplate Thermal Pad Mod Steps: 1-4, 10, 11* , 15
III. Backplate Thermal Pad Mod Steps: 1, 13-15
In the youtube tutorial from Gamer Nexus he dosn't do the first step(VRAM Thermal Pad Mod), only steps 2 and 3.
In my case I have the Gtx 1070 SC Black Edition that comes without a back plate, so should I do only step 2(Baseplate Thermal Pad Mod) or also step 1(VRAM Thermal Pad Mod), it is really not clear.
 

Thank you very much for your answer. 
Men should I know this I would have gone with Msi!

Test of the Termalmod is done at the site who found the problem:
 
http://www.tomshardware.de/evga-geforce-gtx-1080-ftw-thermal-mod-bios-infrarot-messung,testberichte-242265-2.html
 
Seems like the Thermalmod works perfectly fine and they do not recommend using the new BIOS when you have the Thermalmod installed, as they think it is too loud and the temperature of the card is already fine with the mod and the old BIOS.
 
The suggest that EVGA might come up with a BIOS that is a bit less aggressive and just adds 100-200rpm compared to the original.

The new BIOS is obviously not needed if you apply the thermal mods.

I can understand the new BIOS being the way it is since EVGA doesn't know if an end user has the mods, but strange that they would use it for new shipping cards since it's not needed and makes the cards significantly louder.

seahawkgfx
Test of the Termalmod is done at the site who found the problem:
 

 
Seems like the Thermalmod works perfectly fine and they do not recommend using the new BIOS when you have the Thermalmod installed, as they think it is too loud and the temperature of the card is already fine with the mod and the old BIOS.
 
The suggest that EVGA might come up with a BIOS that is a bit less aggressive and just adds 100-200rpm compared to the original.

Thanks for linking the article, it's a really good read and I like how they actually drilled a hole through the backplate and thermal pad to get accurate readings underneath the pad - that was one worry I had with people pointing a FLIR at it before - that' you're just measuring the pad temperature.
 
The result is actually quite impressive, without BIOS mod, it's in line with most other cards while keeping the quietness of the ACX 3.0 and with mod the temperatures go down to ~80ºC-ish on the hottest point. I really hope EVGA provides a "mod bios" for us to take into account the thermal mod (and on future cards they sell, of course).
 
Given that Tom's Hardware established the problem in the first place and their praise for the result (though they rightfully critique that it took EVGA quite a bit to react to them, requiring the public to actually notice), I'm actually quite happy with how it all played out, once my thermal mod actually arrives.