I like it when people find out they have 2 bios'es on their gpu and it's like hocus pocus for them.
Same with pad thickness. Get the thicker one, and stretch them a bit. They are pliable. #rocketscience

Hello, I need some info, I received one email from THERMALMOD at NEWS point EVGA point COM or soporte at EVGA point COM  , not sure which one, saying I need to pass some info about me before they send the thermal pad to me because of my country taxes when a foreign product arrive. Information like telefone number, adress, CPF (equivalent to social security number).
 
I want to know if this email isnt a scam, because the email is only normal text, without images, names etc, soporte is misspelled suporte. My thermal pad requested was accepted in the site and this looks like a normal procedure, but Im not sure.
 
 

emsir

Gawg36

emsir

Gawg36

emsir

seahawkgfx
If you need it for the standard 1080 ACX, sent me a PM and I mail it to you. For the SC and FTW techpowerup has those in their BIOS database.

Thank you, I will check.
For the thickness of the pads, the official statement from EVGA, is 1 mm for all their cards. So I don't know where you got 1.5 mm and 2 mm from.
Look here:
http://www.evga.com/support/faq/afmmain.aspx?faqid=59314

About thickness. If you checkout the whole thread you will see these 2mm all over the place. 1.5mm is not as certain.
As for the origin of this info, good point. I think it was issued by Jacob or other EVGA rep? Oh, and on the Hexus video, they measured, live, the set from Evga. The biggest backplate one was exactly 2mm.
That's certain.
EDIT: the post you linked, I guess was before this whole issue arose. It may even be the reason in some cases for the new VRAM pads? But, absoutely 2mm is correct. Please check Nexus who used a kit provided by evga. Cheers.

No no this information from EVGA is related to this issue, so I will stick with the recommended 1 mm from EVGA.  Regarding to the link to Techpowerup about  the size of the pads. There is no info about size of the pads, so why do you link to something not available?  Even more strange....why do you want pm about size of the pads for the standard card? Is it secret?
Yes i know there is a lot of misleading posts about the thickness. It's very annoying people post wrong numbers. They think they know somethng, and pretending to be "specialists".
 
 
 

The video is  Hexus, not techpower up. I am NOT linking to anything. You can find that yourself, actually on the first page of this thread I think Jacob linked to the video, but it's widely available.
But NOT Techpower up, Hexus. I am 100% sure the backplate thick pad is 2mm. Unless Hexus measured wrongly, but they did it live, so I doubt it. Don't accuse me of linking. I made no link. LOOK at the post. What the heck are you on about PM. I have not sent any Pm to anyone about this. You didn't read at all, and accused me of stuff I didn't do or say.
Please please, if you spend 5 minutes researching you will find that what I said about thickness is correct. No doubt.
I don't appreciate you saying I linked or sent PM I did no such thing, and how would you know if I PMed someone anyway.
Your post is nonsense. Go ahead, use the 1mm, in fact it may work, but that's not what EVGA send. The evga kit, wide pad is 2mm thick period. I am repeating so perhaps you will take the time to read. Again it's exceedingly rude, wrong, and plain lies to say I made a LInk I DID NOT Open you ......eyes. Same goes  for PM nothing. Really I don't know how you could be so mistaken and not read properly.
 
EDIT Jacobs linked video is Gamer Nexus, not Hexus - just to be completely clear.

You got it all wrong.....I was asking you about the SIZE and NOT the thickness. Read my  post. I asked if you knew the actual size....like  25,2 mm wide X 16,5 mm high or whatever. Í don't really care about what Nexus says in his video. I know for a fact that the pads EVGA sends out are 1mm.  If Nexus says they are 2 mm, I really don't care.
 
About the PM. You wrote that if i had the Standard GTX 10 card I could PM you. Look in your posts and see. But it really doesn't matter, I was just wondering why i should send you a PM.

lol I already answered you directly. I said I didn't know. Look at post #1479. Now I have an approx idea as I did all three mods today! (I wrote it for you below) The most difficult part was those little darn LED and Fan power connectors.
They were really tight. Managed in the end. About Nexus, sure, I just mentioned it. Today I used 2mm thickness for backplate and VRAM. 1mm for the VRM/Mosfets, but 1 mm would be fine for all I guess?,  just not as tight.
 
About the PM. Seriously, you are confusing me with someone else. I mean it's no big deal really, but I just wonder why you insist on that? (Rhetorical question, this has gone on long enough as it is, and I'm trying to be helpful regardless - see end of THIS post.) But I will clearly state you must be mixing me up with someone else, I never did, or said anything or offered any thing about a PM! But whatever it's fine.
 
Seahawk however DID offer a PM, the very one you describe in fact!! But that was quoted in the huge post above.(#1490) It was in fact you who  posted last which is why it's funny. sure, I posted there too, like you did, but the PM bit is Seahawk's  post. We should both laugh! Too many different peoples different posts included as quotes.) You can look above if you like #1490. and my post is there as are two or three others including you. Let's leave it. Such a minor thing doesn't warrant a disagreement. No worries about that.
 
Okay, back to the original topic. Now, since a few hours ago in fact, I can give you the measurements I found. About thickness, never mind, 1 mm is probably OK but contact will be very soft - no pressure at all. Atleast not on my FTW.
 
So, here goes. (This is for my card, the 1080 FTW, so please consider it approx, not 100% correct.) When doing the mod today, I found the thick one under the back plate is approx 56mm or 57mm wide, sorry forgot the length. The second thinner one is 26mm or 27mm.
 
For the VRAMS I just cut squares for each one, a bit larger than the VRAM itself. Surprisingly it all works really well, I am happy with the result and recommend doing it, but if like me, it takes a good 30mins. Or more. Be careful them little plugs are tight, at least on my card they were!! PHew!
I hope that is helpful for you, and good luck when/if you add the pads!! 

The whole situation is a "joke". What EVGA must do, is to recall the cards, End Of Story, nothing less, nothing more!
Let's see how is the situation until today.
 
- Some words of  the statement of Evga: oversight, the installation of pads are optional, customers need cooler gpu's.
Next
a) So from now on the pads will install in new produced cards (but is optional).
b)First problem with overheat was for 1070/80 next found to 1060.
c)Solution: thermalpads for backplate, baseplate (VRM area) and bios for card that increase the rpms. Ooh next arose/find the pads for VRAM's!
What come next? Ooh new baseplate desighn or acx4.0 will send us for free (joke)
But all these are optional!!! You have the option not use!!!
 
Let's go next.
 About the warranty, if something going wrongs EVGA will cover the "damage" as the said. All we know general (at the back door) warranty* not void if we change the cooler or replace the thermal paste.
Let's see more details. At the installation instruction last page with small letters wrote:
 
 - ..but offers this Thermal Pad Mod free-of-charge and covered under warranty, provided that installation of the Thermal Pad Mod is performed on officially-supported graphics cards and not inconsistent with this manual.Although EVGA has tested the Thermal Pad Mod in a controlled environment with the result of lower temperatures in specific areas of supported graphics cards, EVGA does not guarantee similar results upon successful completion of this Thermal Pad Mod by the recipient of the Thermal Pad Mod kit or a third-party. The EVGA graphics card warranty may be void if the end-user causes intentional physical or water damage to the graphics card during the course of installation of the Thermal Pad Mod installation of the Thermal Pad Mod, however, will not void your warranty, even in the case of accidental damage, if installation is consistent with this Thermal Pad Mod Installation Guide. EVGA will not be held liable for the physical or water damage of your GTX™ 1080, GTX™ 1070 or any other associated hardware if damage is caused intentionally to the graphics card. 
 
-At warranty terms

This Limited Warranty is conditioned upon proper use of the Product by the Purchaser. This Limited Warranty does not cover:

• Graphics Cards that are modified by customer outside of factory specifications and/or not in factory condition.
• Graphics Cards with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
• Damages to PCB (Printed Circuit Board) whether cut, scratched, warped, cracked, dented or broken.
• Any damages to the components, hardware and/or assembly of the graphics card including neglect, or unusual physical, electrical or electromechanical stress.
• Any missing hardware, components and/or assemblies of the graphics card.
• Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the graphics card.

So how the warranty doesn't void and have exceptions for 1060/70/80 series from previus series? 
 
And last for now, I send email and asked about the replacemment card the condition if is refurbished or a new sealed with pads.
The answer
Hi,
thanks for the detailed request - those GPU´s are brandly new \ re-worked products, no worries - mostly the only difference would be, not sealed and not within the original package, as due the RMA process we are using different packages,
Please let us know if we can further assist,
Have a nice day,
Regards,  ---------
So how is brand new and reworked (in the same line)? How only difference is the package and not sealed with one who is brand new and sealed. There is no mostly and the card is refurbished.
 
From the above all how we can't be suspicious, If Everything was ok, then from the beginning the statement of evga must wrote:
that is everything is ok, there is no problem with overheating, crystal and clear. End of Story.
But no EVGA try to cover the problem with makeshift/improvised solutions and try to full their customers

Xfade81
I too would like some tinfoil for my hat.
If you aren't smashing the card with a hammer you are fine with guarantee.
I guess you do not buy anything or this is your first ever big purchase.
You bought this card and now you look at the terms and conditions _after_ your purchase.
 
Relax a little.

I'm sure you know the popular quote "First they ignore you, then they laugh at you, then they fight you, then you win” was it Ghandi's or Klein's doesn't matter.

Go to your kitchen and maybe you found some tinfoil 
Are you diviner? If yes, write me the numbers of tzoker 
What's the point of terms? Only for exist? 
 

Omarlink
Why nobody answer about the thermal pad shipping ??? When you buy a top product, you hope this product have high quality so again what happened with the shipment??why is taking so long??why everyone request this thermal pad in october 2016 and you maybe ship until january 2017. 

The question has been answered numerous times and ignored.

The pads are shipping as they are made. The have to be made and shipped to evga so that they can ship them to you.

Im eagerly awaiting the GN thermal testing just to see exactly what's going on underneath all these added thermal pads.

Got my replacement card today. Impressed with the fact that they were able to send it out so quickly even when being bombarded with calls.
 
I went the cross ship method. My only question is, is the return shipping supposed to be included or are we paying that out of pocket?

When EVGA starts using their new flux capacitor, maybe the overheating issues will cease. I think this may be causing the mass panic and paranoia....not tinfoil hats.

Which is s maximum safe temperature during daily gaming with a GTX 1070 sc? 75° C is High for every game?

iambert
 My only question is, is the return shipping supposed to be included or are we paying that out of pocket?

waiting on an RMA here too, would like to know this...

GFAFS

Xfade81
I too would like some tinfoil for my hat.
If you aren't smashing the card with a hammer you are fine with guarantee.
I guess you do not buy anything or this is your first ever big purchase.
You bought this card and now you look at the terms and conditions _after_ your purchase.
 
Relax a little.

I'm sure you know the popular quote "First they ignore you, then they laugh at you, then they fight you, then you win” was it Ghandi's or Klein's doesn't matter.

it was Gandhi, and there is NO WAY someone like Gandhi or his achievements apply to something as inconsequential as a video card. childish.

iambert
Got my replacement card today. Impressed with the fact that they were able to send it out so quickly even when being bombarded with calls.
I went the cross ship method. My only question is, is the return shipping supposed to be included or are we paying that out of pocket?

I got my shipment number today (its been a week i think). Also impressed it went so fast. I thought it would take longer.
I was under the impression that they would send us a pdf file with paid shipment information.

In my RMA approved email it says:
------------
RETURNING YOUR PRODUCT/SHIPPING LABEL

1. EVGA does not accept drop-off or will call for RMA.
2. If you are not using the attached PDF label, please visibly note the RMA Number on multiple sides of the shipping box with a marker and ship your product to:
-------------
There were no attachment in the mail so i thought it would come later.

Can you post the bios file itself so I can flash it with nvflash?
 
I can't use this exe file on Linux.