Is there a chance you could tell us what the new fan curve is? I generally set my own and it seems simpler to just edit the fan profile I'm using atm than it is to update the BIOS.

Leningr
Hello, i am from Greece, should i pay shipment for that "FREE" EVGA Thermal Pads? Or they just send them to me and i will get them totally "FREE"???

The thermal pads are free. No shipping cost for the pads.

I would guess if i installed an ek water block on my EVGA I won't need this right? The ek already provides those thermal pads upon install. Well, only the front ones, should I still install the backplate wide one too?

I haven't received a shipping date for my replacement GPU, does that mean the incoming replacement card will already have the VBIOS update applied? Hence after 11/1/2016. How will I know the GPU already have the applied VBIOS?

dkmode
Will the cross ship RMA cards also have the thermal pads installed?

Spoke to one of the support on the phone and they said there will never be thermal pads installed on the newer/replaced cards. Of course I felt that there are some form of miscommunications between CS and the management so take what I typed with a grain of salt.

I'm ready to break apart my GPU the first time, albeit one of the more expensive GPU on the market, to install the thermal pads. Nothing could go wrong right?
 

Definitely thought the default fan curve was on the conservative side...especially how new GPU boost is affected by temps now. 
 
25% fan @ idle up to 50C.
70% fan for 50C and beyond(gaming mode). That's brisk baby

Well, I haven't gotten all the parts of my build yet so my card in still NIB...however, I'm not sure how other companies do this sort of thing but I'm rather impressed by EVGA's response.  I've ordered a thermal pad kit and will install that before first boot of the system. 

Why wasn't there thermal paste or pads in the first place?

Did I read that right?   If we update VBIOS on card we don't need thermal pads or do we need both new vbios update and pads?

Well I am totally confused. Has anyone gotten pads yet (mine have been shipped but I havent received them yet), and if so are the results of an OC better? Also, is there a new BIOS update for the GTX 1080 FTW cards?

Great, thanks. I still ordered them in case I ever sell the card and put it back to stock so I don't pass the problem to another owner. So when is the BIOS being released?

EVGA_JacobF

EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
 
11/1/2016 - Recently, it was reported from several sources, that the EVGA GeForce GTX 1080 FTW PWM and memory temperature is running warmer than expected during Furmark (an extreme stress utility).
 
EVGA has investigated these reports and after extensive testing, below are our findings:

• On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
• However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed.

Conclusion: EVGA offers full warranty support on its products, with cross-ship RMA*, and stands behind its products and commitment to our customers.
 
To resolve this, EVGA will be offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components across all operating temperatures.  This VBIOS will be released in the next few days and users can download it and update their cards directly.   This update resolves the potential thermal issues that have been reported, and ensures the card maintains safe operating temperatures.
 
For those users who want additional cooling beyond the VBIOS update, EVGA has optional thermal pads available.  This update is not required, however; EVGA will make it available free of charge to any customer who is interested. To request the thermal pad kit, please visit www.evga.com/thermalmod 
 
Any customer who is not comfortable performing the recommended VBIOS update, may request a warranty cross-shipment* to exchange the product to EVGA for an updated replacement.
All graphics cards shipped from EVGA after 11/1/2016 will have the VBIOS update applied.
 
*The EVGA EAR(Advanced RMA Program) and Cross Shipping options are available in the Continental United States, Hawaii, Alaska, Canada, EU, UK, Norway, and Switzerland.  EVGA offers Standard RMA replacement options in the Middle East, Africa, India or outside of the before mentioned supported areas.
 
FAQ
 
Q. Which cards are supported by these updates?
A. EVGA ACX 3.0 GeForce GTX 1080, 1070 or 1060 cards with the following part numbers:

 
*Founders Edition, Blower type, HYBRID, and HYDRO COPPER cards do not need these updates.
 
Q. If my Graphics Card is not an ACX 3.0 design is it affected?
A. No, all other GPUs sold by EVGA including Founders Edition, Blower type, HYBRID, and HYDRO COPPER editions are unaffected.

 

Q. Does the VBIOS fix the temperature issues?
A. Yes, the VBIOS update will fix the temperature issues.
 
Q. Is my card damaged from running at a higher temperature?
A. No, but should any future warranty service be needed, EVGA stands behind its products.
 
Q. What happens if my card is accidentally damaged during the optional thermal pad installation?
A. EVGA will stand behind its customers with full warranty and cross-shipment.*
 
Q. What if I am not comfortable updating my VBIOS?
A. While EVGA has very user friendly ways to update VBIOS’s, if you still do not feel comfortable, we will support you with and advanced RMA and ship you a replacement card with the latest VBIOS.  

Jacob, 

I have an unusual question for you on these. If someone converted their FTW to the hybrid kits, would they have to go back and install these new thermal pads on the VRM?  Would it help the temperatures on those cards?  I see from the installation PDF, they had a much thicker pad on the backside so I would think this would be helpful with those cards.
 
Zalster

nvm got my answer in the post above

Seen 2 different versions of installing the thermal pads while browsing this forum. One covering the chokes and the other fitted on the right side of the exposed chokes. Mmm

Jacob Freeman :
nowhere in the OP does it say that cards coming from factory from now on will have thermal pads preinstalled.
 
What is the case with rma cards, will they have the pads pre-installed?
 
I am waiting to send my rma in because support did not yet indicate whether this was the plan or not.
Can you clairfy once and for all, if rma cards will ever get the thermal pads factory installed please?
 
Thanks, so I can rma now or wait.......?

I'm confused here as EVGA stated in the other GTX 1080 FTW thread that the black screen/100% fan issue was a result of out of spec components and not related to the VRMs getting too hot (which is what the thermal pads are for).
 
Now I read this article: http://www.guru3d.com/news-story/evga-gtx-10701080-cards-almost-all-of-them-have-overheating-issues.html and then come on here to find that the default fan profile my new replacement card is using may not be sufficient to cool the VRMs after all since there will a new vBIOS that will increase the fan speeds (so I'm guessing no more 0% fans until the GPU hits 65 C).
 
That actually makes sense because when I used a custom fan profile in MSI Afterburner I did not see any further black screens while I waited for my replacement card to arrive.
 
So does my card have this issue or is it safe to continue using as is with the default fan profile?