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Helpful ReplyHot!Update 11/9/16 with NEW BIOS - EVGA GeForce GTX 1080/1070/1060 PWM Temperature Update

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Oddballjay73
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 19:13:39 (permalink)
How long will it take to receive the thermal pads? I live in the UK. Thanks in advance
#31
DrPhD
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 19:19:20 (permalink)
Is there a chance you could tell us what the new fan curve is? I generally set my own and it seems simpler to just edit the fan profile I'm using atm than it is to update the BIOS.
#32
Evil_Betox
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 19:25:10 (permalink)
brokencross
One would think that new BIOS is just to make sure everyone is getting his card cooled properly without having to mess with fan curves.

ilyama
 
If I understan well, this is just a way to force people to use a more agressive fan curve...
If you do your own curve with lower temperature it will be the same apparently.

Sajin
You don't need to update your vbios if you're already running the aggressive fan curve, however, you may want to update the vbios anyways to fix the card for the next user of your card if you ever sale it.



Thanks for the answer guys, i've been using aggressive fan curve since day 1 so i just wanted to know if it could have improved even further but i guess it doesn't hurt to update it anyway.
 
I also requested the thermal pad, I never opened a GPU before but the PDF tutorial seems to explain well enough for me to give it a try.
 
#33
the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 19:36:25 (permalink)
Leningr
Hello, i am from Greece, should i pay shipment for that "FREE" EVGA Thermal Pads? Or they just send them to me and i will get them totally "FREE"???


The thermal pads are free. No shipping cost for the pads.

  <- Clickable link to my Main PC Specs
#34
dkmode
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:20:28 (permalink)
Will the cross ship RMA cards also have the thermal pads installed?
#35
jamexr
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:23:44 (permalink)
I would guess if i installed an ek water block on my EVGA I won't need this right? The ek already provides those thermal pads upon install. Well, only the front ones, should I still install the backplate wide one too?
#36
Leonardohlb
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:31:13 (permalink)
Should create a new ACX 4.0 model because after all this, our VGA will depreciate in the resale market.
post edited by Sajin - 2016/11/01 20:54:21
#37
ElementQuantum
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:41:44 (permalink)
I haven't received a shipping date for my replacement GPU, does that mean the incoming replacement card will already have the VBIOS update applied? Hence after 11/1/2016. How will I know the GPU already have the applied VBIOS?

dkmode
Will the cross ship RMA cards also have the thermal pads installed?


Spoke to one of the support on the phone and they said there will never be thermal pads installed on the newer/replaced cards. Of course I felt that there are some form of miscommunications between CS and the management so take what I typed with a grain of salt.

I'm ready to break apart my GPU the first time, albeit one of the more expensive GPU on the market, to install the thermal pads. Nothing could go wrong right?
 
#38
devsfan1830
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:42:38 (permalink)
jamexr
I would guess if i installed an ek water block on my EVGA I won't need this right? The ek already provides those thermal pads upon install. Well, only the front ones, should I still install the backplate wide one too?



If you have an EK block then you should get the EK backplate, Those ship with thermal pads that contact the back of the GPU die and back of VRMs. I also put in for thermal pads anyways and I have the EK block on mine. I plan to have them installed along with the vbios update should I decide to sell the card in an upgrade later. Don't want to pass on issues to the new user.

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#39
EllBrad
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:53:55 (permalink)
Definitely thought the default fan curve was on the conservative side...especially how new GPU boost is affected by temps now. 
 
25% fan @ idle up to 50C.
70% fan for 50C and beyond(gaming mode). That's brisk baby

i5 4690k @ 4.5ghz | EVGA GTX 1070SC @ 2.1ghz | 16gb DDR3 @ 1866mhz | Acer XB270HU
#40
Zirtex
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 20:54:53 (permalink)
Thanks for the update and I would think people would of changed the fan curves when they got their gpu.
#41
CoriolisAffectment
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 21:01:37 (permalink)
Well, I haven't gotten all the parts of my build yet so my card in still NIB...however, I'm not sure how other companies do this sort of thing but I'm rather impressed by EVGA's response.  I've ordered a thermal pad kit and will install that before first boot of the system. 

Affiliate Code: 9SOE79HNPC

 
Below is a near live feed from my system's water loop.

#42
shannonjpower
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 21:57:40 (permalink)
Can someone please confirm the thickness of the thermal pads so we can use our own. It's easy to work out the dimensions but are the pads 1, 1.5, 2mm?
#43
BRooDJeRo
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 21:57:47 (permalink)
Why wasn't there thermal paste or pads in the first place?
#44
shannonjpower
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 21:58:57 (permalink)
BRooDJeRo
Why wasn't there thermal paste or pads in the first place?


Probably a simple oversight. The ACX cooler worked fine on previous gens so I gather they assumed it would work fine on this one. It does, but the thermal pads just offer improvement.
 
If you compare review temps with other brands unfortunately EVGA seems to run on the hotter side this time round.
 
I'm slightly confused tho, I just looked at the instructions again and we are meant to apply the pad ontop of the chokes??? Is this correct? Chokes don't normally get hot and require active cooling? Is the pad meant to go behind the chokes towards the back of the card where the mosfest sits as this is where most heat would be generated. Seems a tad odd to be using the chokes to carry heat from the VRM section considering they also don't make any contact with the midplate itself.
post edited by shannonjpower - 2016/11/01 22:25:11
#45
Simon Belmont
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 22:35:46 (permalink)
Did I read that right?   If we update VBIOS on card we don't need thermal pads or do we need both new vbios update and pads?
#46
alan242
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 22:42:02 (permalink)
EVGA_JacobF
 
Only update on BIOS is fan profile.




So this VBIOS will not include the AMD PCIe ID recognition fix ? Will there be another VBIOS with both fixes?

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#47
davidburgo
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 22:43:08 (permalink)
Well I am totally confused. Has anyone gotten pads yet (mine have been shipped but I havent received them yet), and if so are the results of an OC better? Also, is there a new BIOS update for the GTX 1080 FTW cards?
#48
Sajin
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 22:53:42 (permalink)
dkmode
Will the cross ship RMA cards also have the thermal pads installed?

Pretty sure they would.
 
jamexr
I would guess if i installed an ek water block on my EVGA I won't need this right? The ek already provides those thermal pads upon install. Well, only the front ones, should I still install the backplate wide one too?

Correct. Since the pads are optional, I'd say you don't need the backplate pad.
 
ElementQuantum
I haven't received a shipping date for my replacement GPU, does that mean the incoming replacement card will already have the VBIOS update applied? Hence after 11/1/2016. How will I know the GPU already have the applied VBIOS?

Going of what has been stated in the main post of this thread I'd say yes. To check if your card already has the vbios applied simply load furmark and use msi afterburner hardware monitor to check the gpu fan tachometer rpm reading after 15 mins of run time, the tachometer rpm reading should be around 2200rpm. 
 
shannonjpower
Can someone please confirm the thickness of the thermal pads so we can use our own. It's easy to work out the dimensions but are the pads 1, 1.5, 2mm?


http://www.evga.com/suppo...mmain.aspx?faqid=59314
 
 
post edited by Sajin - 2016/11/01 23:00:28

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#49
jamexr
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 22:57:16 (permalink)
Great, thanks. I still ordered them in case I ever sell the card and put it back to stock so I don't pass the problem to another owner. So when is the BIOS being released?
#50
Sorig
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:10:51 (permalink)
Simon Belmont
Did I read that right?   If we update VBIOS on card we don't need thermal pads or do we need both new vbios update and pads?


Supposedly not. But at Gamer Nexus they tested a 1080 FTW with and without the thermal mod. With the VBIOS update (higher fan speed) alone, the VRM read 95c (they tested at a nice ambient temperature of 22c mind you). With the VBIOS update plus the thermal mod the VRM went down to 81c. So that's a pretty substantial difference.
#51
zalster
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:11:06 (permalink)
EVGA_JacobF
EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
 
11/1/2016 - Recently, it was reported from several sources, that the EVGA GeForce GTX 1080 FTW PWM and memory temperature is running warmer than expected during Furmark (an extreme stress utility).
 
EVGA has investigated these reports and after extensive testing, below are our findings:
  • On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
  • However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed.
Conclusion: EVGA offers full warranty support on its products, with cross-ship RMA*, and stands behind its products and commitment to our customers.
 
To resolve this, EVGA will be offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components across all operating temperatures.  This VBIOS will be released in the next few days and users can download it and update their cards directly.   This update resolves the potential thermal issues that have been reported, and ensures the card maintains safe operating temperatures.
 
For those users who want additional cooling beyond the VBIOS update, EVGA has optional thermal pads available.  This update is not required, however; EVGA will make it available free of charge to any customer who is interested. To request the thermal pad kit, please visit www.evga.com/thermalmod 
 
Any customer who is not comfortable performing the recommended VBIOS update, may request a warranty cross-shipment* to exchange the product to EVGA for an updated replacement.
All graphics cards shipped from EVGA after 11/1/2016 will have the VBIOS update applied.
 
*The EVGA EAR(Advanced RMA Program) and Cross Shipping options are available in the Continental United States, Hawaii, Alaska, Canada, EU, UK, Norway, and Switzerland.  EVGA offers Standard RMA replacement options in the Middle East, Africa, India or outside of the before mentioned supported areas.
 
FAQ
 
Q. Which cards are supported by these updates?
A. EVGA ACX 3.0 GeForce GTX 1080, 1070 or 1060 cards with the following part numbers:

 
*Founders Edition, Blower type, HYBRID, and HYDRO COPPER cards do not need these updates.
 
Q. If my Graphics Card is not an ACX 3.0 design is it affected?
A. No, all other GPUs sold by EVGA including Founders Edition, Blower type, HYBRID, and HYDRO COPPER editions are unaffected.
 
Q. Does the VBIOS fix the temperature issues?
A. Yes, the VBIOS update will fix the temperature issues.
 
Q. Is my card damaged from running at a higher temperature?
A. No, but should any future warranty service be needed, EVGA stands behind its products.
 
Q. What happens if my card is accidentally damaged during the optional thermal pad installation?
A. EVGA will stand behind its customers with full warranty and cross-shipment.*
 
Q. What if I am not comfortable updating my VBIOS?
A. While EVGA has very user friendly ways to update VBIOS’s, if you still do not feel comfortable, we will support you with and advanced RMA and ship you a replacement card with the latest VBIOS.  





Jacob, 

I have an unusual question for you on these. If someone converted their FTW to the hybrid kits, would they have to go back and install these new thermal pads on the VRM?  Would it help the temperatures on those cards?  I see from the installation PDF, they had a much thicker pad on the backside so I would think this would be helpful with those cards.
 
Zalster

Rig 1
Windows 7
Asus X99-E ws
Intel i7-5960x 8-core
RipJaw DDR4 32 GB (8x4) 3000
4-EVGA 1080Ti SC2 hybrids 
EVGA 1600 Watt PSU
 
Rig 2
Windows 7
Intel i7 6950X
Asus X99e-ws/usb 3.1
G Skill DDR4 3200 32 GB
4-EVGA 1080 Ti FTW Hybrids
EVGA 1600 Watt PSU
#52
Sajin
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:14:34 (permalink)
shannonjpower 
I'm slightly confused tho, I just looked at the instructions again and we are meant to apply the pad ontop of the chokes??? Is this correct? Chokes don't normally get hot and require active cooling? Is the pad meant to go behind the chokes towards the back of the card where the mosfest sits as this is where most heat would be generated. Seems a tad odd to be using the chokes to carry heat from the VRM section considering they also don't make any contact with the midplate itself.

I don't think the pad should be installed on top of the chokes. Looks like an error in the instructions to me. The pad should be installed where the mosfet's are located.
 
Simon Belmont
Did I read that right?   If we update VBIOS on card we don't need thermal pads or do we need both new vbios update and pads?

That is correct. You don't need the pads unless you want to make the card even cooler.
 
jamexr
Great, thanks. I still ordered them in case I ever sell the card and put it back to stock so I don't pass the problem to another owner. So when is the BIOS being released?

Next few days.
 
 
 
 

Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
 

 
#53
MadMaxPayne
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:21:30 (permalink)
nvm got my answer in the post above
#54
MrBrillio
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:31:23 (permalink)
My 1080 ftw run hot in some games.. In gears of war 4 it reach 77 degree.. I'm already using an aggressive fan profile, do you think that it's better to open an rma? Thermal pads will not change operating temperatures.. So maybe there's something strange on my card :(
#55
Oddballjay73
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:54:10 (permalink)
Seen 2 different versions of installing the thermal pads while browsing this forum. One covering the chokes and the other fitted on the right side of the exposed chokes. Mmm
#56
Cyricor
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/01 23:54:47 (permalink)
Nice to see a bios update but I have some questions

Does this bios also includes the fix for micron vram?

How many days is the norm for the thermalmod approval?
Mine is stuck at Your request is awaiting approval for 4-5 days now.
#57
earlyapex
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/02 00:05:35 (permalink)
Jacob Freeman :
nowhere in the OP does it say that cards coming from factory from now on will have thermal pads preinstalled.
 
What is the case with rma cards, will they have the pads pre-installed?
 
I am waiting to send my rma in because support did not yet indicate whether this was the plan or not.
Can you clairfy once and for all, if rma cards will ever get the thermal pads factory installed please?
 
Thanks, so I can rma now or wait.......?
#58
ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/02 00:06:41 (permalink)
If you RMA, they send you a new one with pad or they will just install pads for you ?
#59
Daz1967
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update 2016/11/02 01:01:59 (permalink)
I'm confused here as EVGA stated in the other GTX 1080 FTW thread that the black screen/100% fan issue was a result of out of spec components and not related to the VRMs getting too hot (which is what the thermal pads are for).
 
Now I read this article: http://www.guru3d.com/news-story/evga-gtx-10701080-cards-almost-all-of-them-have-overheating-issues.html and then come on here to find that the default fan profile my new replacement card is using may not be sufficient to cool the VRMs after all since there will a new vBIOS that will increase the fan speeds (so I'm guessing no more 0% fans until the GPU hits 65 C).
 
That actually makes sense because when I used a custom fan profile in MSI Afterburner I did not see any further black screens while I waited for my replacement card to arrive.
 
So does my card have this issue or is it safe to continue using as is with the default fan profile?

Intel Core i7-4770K @ 4.0 GHz, ASUS Z87-DELUXE motherboard v2103, 16 GB Corsair Vengeance LP 1,600 MHz memory, 11 GB EVGA GeForce GTX 1080 Ti SC2 graphics, Creative SB Sound Blaster Z sound, 1 TB Samsung 850 EVO SSD + 9 TB SATAIII hard drives, XFX Pro Black Edition 850 W, Windows 10 Pro v1703 64-bit
#60
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