GFAFSI understand you're doing your job, quite well i would say, but what people are assuming right now is even an easy task should not be burden on the end user, at least not for the Price of the card.

spryguy
Having to flash the bios is not my issue, the resulting fan noise is. My box my card came in will essentially have false advertising on it.

GFAFS

Scarlet-Tech
 

Please do me a favor. In depth, explain the hardware issue. I am being serious.

This design was used on the 770 ftw, 780ftw, 780 classified, 780ti classified, 780ti K|ngp|n, 970 FTW+, 980 FTW, 980 Classified, 980 K|ngp|n, 980ti FTW, 980ti classified, 980ti K|ngp|n, and numerous other cards

The 900 series even had 0% fan speeds...

So, if it has worked for so long without any notice, and it is still the same design... How is it suddenly a hardware issue?

What changed? It's a very easy answer.. Fan speed. That was the only change.

 
Sorry, but the VRM's temperature IS a design hardware issue,  which is side patched with an "emergency trick" being blowing "more air and or more/less V" than designed on paper and after being tested by EVGA before the release.
Let me return you politely the question, if there is no design hardware issue underneath, why the micron Bios? why this Bios?, why the pads?
 
So, yes i say it again it's design hardware issue.

Scarlet-Tech
If you don't want to do the updates, Don't. Your card is still covered under warranty and won't have many (if any) issues. It's your choice. I am not going to change your mind, and adding an easy solution to what people assume is a disaster doesn't help. Have a good day.

Evil_Betox

Scarlet-Tech
If you don't want to do the updates, Don't. Your card is still covered under warranty and won't have many (if any) issues. It's your choice. I am not going to change your mind, and adding an easy solution to what people assume is a disaster doesn't help. Have a good day.

I plan to update the BIOS and apply the Thermal pads when i get them. However i'm curious what would happen if i didn't?
 
Not looking for an "official announcement" from EVGA or anything, more like honest opinion from the users here. Do guys think it would be dangerous to skip all these steps? Would the card get damaged in the long term like in 2~3 years in the future? 

Gawg36
I have no issue flashing a bios or putting in the thermal pads. It's an easy  procedure. But I find the lack of information about when we can do these things to be getting really sloppy. Not something I would have ever expected to say about EVGA. Takes a long time to build a top reputation for customer service, and EVGA have deserved it. If EVGA don't start properly addressing our questions customers are going to start getting angry (many already are). It's still relatively early days, but time is passing and nothing much is happening. Losing a reputation for outstanding customer service can be wiped out with one incident, if people feel they have been shafted. EVGA need to address this quickly, answer our questions, be transparant and honest. That's what upsets me. Free pads - great! A week later in approval process, not even sent yet. That is not acceptable! NO explanation either. Annoying.
 
I am also rapidly approaching a complete breakdown of trust due to the lack of transparency. If this isn't dealt with soon I will very sadly join the others who never buy EVGA again.
This is a kind of real life test. Sending out pads, making new Bios available are great. But it counts for nothing if it's delayed and delayed again. Also people need their questions answered.
Seeing as this whole screw up is the fault, totally of EVGAs making I'm starting to get pretty shocked at the lack of interest or urgency, lack of solid info, questions unanswered.
 
Really, it's starting to look very sloppy. A shame because this could and should have been dealt with quickly, efficiently and with full transparency. This is currently NOT the case.

Scarlet-Tech
I don't make graphics card.. I am in the military. I wish I could make graphics cards.

Why did I word it that way? Because you are assuming, just like with everything else, that I work for EVGA. I am not an evga employee, so putting " your graphics card" is completely false as my graphic cards are all sitting in my house right now. Had you bought mine, you would find that it works perfect and doesn't get hot because I run my fan at 50% (stock slave profile for the ftw).

Bar81

Gawg36
I have no issue flashing a bios or putting in the thermal pads. It's an easy  procedure. But I find the lack of information about when we can do these things to be getting really sloppy. Not something I would have ever expected to say about EVGA. Takes a long time to build a top reputation for customer service, and EVGA have deserved it. If EVGA don't start properly addressing our questions customers are going to start getting angry (many already are). It's still relatively early days, but time is passing and nothing much is happening. Losing a reputation for outstanding customer service can be wiped out with one incident, if people feel they have been shafted. EVGA need to address this quickly, answer our questions, be transparant and honest. That's what upsets me. Free pads - great! A week later in approval process, not even sent yet. That is not acceptable! NO explanation either. Annoying.
 
I am also rapidly approaching a complete breakdown of trust due to the lack of transparency. If this isn't dealt with soon I will very sadly join the others who never buy EVGA again.
This is a kind of real life test. Sending out pads, making new Bios available are great. But it counts for nothing if it's delayed and delayed again. Also people need their questions answered.
Seeing as this whole screw up is the fault, totally of EVGAs making I'm starting to get pretty shocked at the lack of interest or urgency, lack of solid info, questions unanswered.
 
Really, it's starting to look very sloppy. A shame because this could and should have been dealt with quickly, efficiently and with full transparency. This is currently NOT the case.

That's fair. They've had some time to get their act together and it still seems like they're running a fire drill. The messaging has not been adequate so far and it is pretty ridiculous that shipping dates for the pads (and powwerlink now that I think about it) remains a mystery.

It's actually the above that's let this thing turn from a molehill into a mountain.

Gawg36
This is starting to look bad. There are lots of questions due to EVGAs mistake that EVGA ignore.  personally I want to know why my pads need approval to send, that what it says. I have done everything right (card registered, reciept sent everything possible). There is no info or ETA of them either. 
 
Scarlet tech is doing a really good job, but he is a forum moderator. Why is there so little feedback from company reps, Jacob included. At first it went well, I mean I was fairly pleased with the ease of ordering. On October 25th. A week later and they are awaiting approval!! This really is a step backward. In the meantime this bios fan adjustment just appeared. Sure it's a good thing, but wasn't handled well.
 
I feel EVGA have to a degree had enough and are abandoning customers issues. As said Scarlet is doing the best he can, kudos to him. But many of these things need direct answers from the company themselves.
 
I have no issue flashing a bios or putting in the thermal pads. It's an easy  procedure. But I find the lack of information about when we can do these things to be getting really sloppy. Not something I would have ever expected to say about EVGA. Takes a long time to build a top reputation for customer service, and EVGA have deserved it. If EVGA don't start properly addressing our questions customers are going to start getting angry (many already are). It's still relatively early days, but time is passing and nothing much is happening. Losing a reputation for outstanding customer service can be wiped out with one incident, if people feel they have been shafted. EVGA need to address this quickly, answer our questions, be transparant and honest. That's what upsets me. Free pads - great! A week later in approval process, not even sent yet. That is not acceptable! NO explanation either. Annoying.
 
I am also rapidly approaching a complete breakdown of trust due to the lack of transparency. If this isn't dealt with soon I will very sadly join the others who never buy EVGA again.
This is a kind of real life test. Sending out pads, making new Bios available are great. But it counts for nothing if it's delayed and delayed again. Also people need their questions answered.
Seeing as this whole screw up is the fault, totally of EVGAs making I'm starting to get pretty shocked at the lack of interest or urgency, lack of solid info, questions unanswered.
 
Really, it's starting to look very sloppy. A shame because this could and should have been dealt with quickly, efficiently and with full transparency. This is currently NOT the case.

Jerry_EvGA
Hey guys,

i own a 1070 SC for 3 weeks, and I`m quiet fine with it.
No im really satisfied, no issues so far.
I`m confused right now. The Bios Update with the "issues" of Memory Overclocking, i didnt installed, yet, even bacause i never needed to overclock my memory.
And now the next update:
For me, i didnt had temp issues so far. The fans turns on at approx 60°C, thats fine. Mostly i change the % of Fanspeed by myself and keep the card at 60°C.
Is it necessary for me, who dont have issues right now, so update and order the thermal pad?
Or must i install the bios update?
Im runnig fine with my card.

GFAFS

Jerry_EvGA
Hey guys,

i own a 1070 SC for 3 weeks, and I`m quiet fine with it.
No im really satisfied, no issues so far.
I`m confused right now. The Bios Update with the "issues" of Memory Overclocking, i didnt installed, yet, even bacause i never needed to overclock my memory.
And now the next update:
For me, i didnt had temp issues so far. The fans turns on at approx 60°C, thats fine. But thats what evga announced. Fans rotates to low and Card will run at some games at 70°C constant.
Mostly i change the % of Fanspeed by myself and keep the card at 60°C.
Is it necessary for me, who dont have issues right now, so update and order the thermal pad?
Or must i install the bios update?
Im runnig fine with my card.

Wait for an Official answer