Alber07
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 05:22:48
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So the VBIOS update can be downloaded right now or is not available yet, by the way where can I download the VBIOS update anyway..?
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 05:24:12
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Alber07
So the VBIOS update can be downloaded right now or is not available yet, by the way where can I download the VBIOS update anyway..?
They will have it update soon. EVGA has to have it approved by Nvidia or it won't load properly. It should be out very soon.
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spryguy
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 05:35:34
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Will they not offer a refund? because I bought a 1070FTW a little over a month ago for it's quietness among other things, this and i do not want to install thermal pads myself, and was told buy a customer service agent I would have to pay for shipping to have it replaced. This is my first EVGA product and it will be my last if I have to pay anything to have it replaced.
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Eagleizer
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 05:55:57
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brokencross
BRooDJeRo
What should be the nominal and under high load temperatures for the VRM's on these cards according to factory specifications? Even with a fan curve modification/bios update it still seems to be around 95 degrees Celsius according to Gamer Nexus. That still seems quite high with that being close to the boiling point of water (100C) although it isn't water, but temperatures of 90/95C+ are usually still a reason for alarm. Does any electronics technician have any more information on this?
Also, what will the temperature be after the thermal pads modification?
Tweet with temps:
What you can't forget is that they were pushing the cards to the limit with furmark loops. They'll never reach those temps when gaming.
How do you know? Future games are not here yet.. People are having problems without running Furmark. Me included.. And in SLI they get a lot hotter, at least on the GPU. You should read this: ->guru3d.com/news-story/evga-gtx-10701080-cards-almost-all-of-them-have-overheating-issues.html
post edited by Eagleizer - 2016/11/02 05:58:02
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:18:00
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Shame on EVGA... dont understand why there isnt a free RMA service for every customer... In fact, I understand, money money... like they tried to spare with those thermal pads 
post edited by Scarlet-Tech - 2016/11/02 06:30:19
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:20:34
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And also, can you erase the subtitle of thie 1000 series forum ? "Gaming Perfected" What a joke 
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GFAFS
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:27:32
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ilyama
Shame on EVGA... dont understand why there isnt a free RMA service for every customer...
In fact, I understand, money money... like they tried to spare with those thermal pads
Right now they are waiting for the story to blow on their faces to act, "Typical", they should not, because it will if they don't react fast enough and make the right move. They're not afraid yet by a 4 pages thread, but mark my words it'll be 20 times more in a few days. I think my 100K subscribers will love my future IR/thermal video of the card - Handling 3DSmax with GPU rendering. Anyway, wait and see.
post edited by Scarlet-Tech - 2016/11/02 06:33:41
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Thisiswar88
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:32:44
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after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool. http://prnt.sc/d24ozp
ryzen 3600 @4.4ghz 1.27v, evga 1080 SC, Msi x570 gaming pro, 16gb ddr4 3200mhz corsair Vengeance, arctic freezer 34 cooler, Corsair CXF Series 750w psu , msi 110r case
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Andorphine
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:33:50
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My 1070FTW is my first EVGA card and now this... I chose for it because it was supposed to be silent, cool, 2slot, and EVGA was said to be a quality brand.
After the BIOS update it won't be silent anymore and one of my main reasons for this purchase got obsolete. And seriously EVGA, you are expecting me to tear apart a €470 card to fix your mess? You got to be kidding me... I don't buy such an expensive "quality" brand to spend my spare time in fixing issues. This is ridiculous.
The least that I would expect is a free RMA or a free extension to 5 year warranty (just to be safe about long term effects of this issue).
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Andorphine
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:35:56
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Thisiswar88
after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool.
The backplate has no contact with the VRM. So it is normal that it doesn't heat up that much.
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:36:14
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Thisiswar88
after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool.
http://prnt.sc/d24ozp
The hottest mine gets before the thermal pads is 57c and after is 62c.. This is normal. The companies causing the panic are using furmark with modified drivers so that the program isn't throttled to cause so much heat. Nvidia throttles furmark with drivers, because it has been causing severe heat issues for many years.
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Thisiswar88
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:41:05
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Andorphine
My 1070FTW is my first EVGA card and now this... I chose for it because it was supposed to be silent, cool, 2slot, and EVGA was said to be a quality brand.
After the BIOS update it won't be silent anymore and one of my main reasons for this purchase got obsolete. And seriously EVGA, you are expecting me to tear apart a €470 card to fix your mess? You got to be kidding me... I don't buy such an expensive "quality" brand to spend my spare time in fixing issues. This is ridiculous.
The least that I would expect is a free RMA or a free extension to 5 year warranty (just to be safe about long term effects of this issue).
I thought evga was going to be amazing this time round but having issues with the pipes not hitting the chip on the 900 series and now this. Don't get me wrong the temps on this card are very cool and the fan noise is unbelievably silent, even at 40/45% fan speed I barely hear them and it keeps below 60c at all times, couldn't ask for any better but this vrm issue just ruins everything. I just hope my 10 year warranty with evga serves me well, Their support is amazing, I just hope their future cards aren't going to have any more issues.
ryzen 3600 @4.4ghz 1.27v, evga 1080 SC, Msi x570 gaming pro, 16gb ddr4 3200mhz corsair Vengeance, arctic freezer 34 cooler, Corsair CXF Series 750w psu , msi 110r case
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:42:58
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GFAFS
ilyama
Shame on EVGA... dont understand why there isnt a free RMA service for every customer...
In fact, I understand, money money... like they tried to spare with those thermal pads
Right now they are waiting for the story to blow on their faces to act, "Typical", they should not, because it will if they don't react fast enough and make the right move. They're not afraid yet by a 4 pages thread, but mark my words it'll be 20 times more in a few days.
I think my 100K subscribers will love my future IR/thermal video of the card - Handling 3DSmax with GPU rendering.
Anyway, wait and see.
I think you're right... for the moment there arent enough dead graphic cards for them.. If it comes, they will change direction... I hope not... But we also need more information, what really happened to theses dead graphic cards ? Are we all simply "waiting" that the same thing happen to us ?
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Thisiswar88
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:44:59
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Scarlet-Tech
Thisiswar88
after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool.
http://prnt.sc/d24ozp
The hottest mine gets before the thermal pads is 57c and after is 62c.. This is normal. The companies causing the panic are using furmark with modified drivers so that the program isn't throttled to cause so much heat.
Nvidia throttles furmark with drivers, because it has been causing severe heat issues for many years.
good to hear man, but like andorphine said paying premium price for a so called premium gpu company and best selling gpu company for that matter, we shouldn't have to install this ourselves/do bios updates. Not all of us are good at taking things apart and rebuilding same with bios updates it can go tits up if you don't do it right and what will happen if you damage the card while putting the thermal pads on? if this thing blows it blows it and if it does it's getting rma'd for evga to deal with, it shouldn't be down to consumers to deal with it. I can smell a law suit if this gets worse.
post edited by Thisiswar88 - 2016/11/02 06:48:53
ryzen 3600 @4.4ghz 1.27v, evga 1080 SC, Msi x570 gaming pro, 16gb ddr4 3200mhz corsair Vengeance, arctic freezer 34 cooler, Corsair CXF Series 750w psu , msi 110r case
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Eagleizer
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:46:05
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Scarlet-Tech
Thisiswar88
after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool.
The hottest mine gets before the thermal pads is 57c and after is 62c.. This is normal. The companies causing the panic are using furmark with modified drivers so that the program isn't throttled to cause so much heat.
Nvidia throttles furmark with drivers, because it has been causing severe heat issues for many years.
Why are they getting so hot then? Makes no sense..
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panaikas
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:49:21
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Scarlet-Tech
Watercooling provides silent cards with very low fan speeds on the cooler. Air cooling can not provide the same type of cooling, so higher fan speeds are going to be required to remove heat.
Watercooling provides lower temps for better OC, not silent cards. Sajin
shannonjpower
I'm slightly confused tho, I just looked at the instructions again and we are meant to apply the pad ontop of the chokes??? Is this correct? Chokes don't normally get hot and require active cooling? Is the pad meant to go behind the chokes towards the back of the card where the mosfest sits as this is where most heat would be generated. Seems a tad odd to be using the chokes to carry heat from the VRM section considering they also don't make any contact with the midplate itself.
I don't think the pad should be installed on top of the chokes. Looks like an error in the instructions to me. The pad should be installed where the mosfet's are located.
As I can see the installation guide is rough, I see first time to put so much large surface of thermal pads. Sajin when there is an asnwer if it is correct or not?
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:51:58
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The worst in that, is that they claim that thermal pads are a free mod like it's a gift for customers.. Amazingly bold to do that... And ask us to open the card, is this the first time in graphic cards history that a brand ask that to his customers ? I'm not gonna do that because IT'S NOT MY JOB to do that, I paid 450 euros to have a definitive product... Really EVGA, you can be happy to have such a support RMA service reputation, because if you lose that, this is the end for you 
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:53:12
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Eagleizer
Scarlet-Tech
Thisiswar88
after benching using heaven for a good 2 hours this is the hottest the back plate got near the vrm. Maybe I'm just lucky but this is still pretty cool.
The hottest mine gets before the thermal pads is 57c and after is 62c.. This is normal. The companies causing the panic are using furmark with modified drivers so that the program isn't throttled to cause so much heat.
Nvidia throttles furmark with drivers, because it has been causing severe heat issues for many years.
Why are they getting so hot then? Makes no sense..
I removed the bold you applied, and added bold to the part you overlooked. They used modified drivers to remove the throttling. The cards don't get nearly as hot as they make it look with the modified drivers. That was done as an absolute worst case scenario.
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:55:42
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ilyama
The worst in that, is that they claim that thermal pads are a free mod like it's a gift for customers.. Amazingly bold to do that...
And ask us to open the card, is this the first time in graphic cards history that a brand ask that to his customers ?
I'm not gonna do that because IT'S NOT MY JOB to do that, I paid 450 euros to have a definitive product...
Really EVGA, you can be happy to have such a support RMA service reputation, because if you lose that, this is the end for you
They already stated in the first post in this thread.. If you are not comfortable opening the card, they will RMA it and apply the thermal pads. Do you know why other companies won't ask you to do anything yourself? Because they have anti tamper stickers on their cards. EVGA allows users to install aftermarket coolers and even use extreme cooling measures while being covered by warranty, where other companies void your warranty for trying to change the thermal paste.
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 06:57:58
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Scarlet-Tech
ilyama
The worst in that, is that they claim that thermal pads are a free mod like it's a gift for customers.. Amazingly bold to do that...
And ask us to open the card, is this the first time in graphic cards history that a brand ask that to his customers ?
I'm not gonna do that because IT'S NOT MY JOB to do that, I paid 450 euros to have a definitive product...
Really EVGA, you can be happy to have such a support RMA service reputation, because if you lose that, this is the end for you
They already stated in the first post in this thread.. If you are not comfortable opening the card, they will RMA it and apply the thermal pads.
Do you know why other companies won't ask you to do anything yourself? Because they have anti tamper stickers on their cards. EVGA allows users to install aftermarket coolers and even use extreme cooling measures while being covered by warranty, where other companies void your warranty for trying to change the thermal paste.
So the RMA service for that issue, this is not a brand new card with pads already installed ? This is a RMA service who puts the pads for you on your own card ? And no free shipping costs ?
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:01:37
(permalink)
ilyama
So the RMA service for that issue, this is not a brand new card with pads already installed ?
This is a RMA service who puts the pads for you on your own card ? And no free shipping costs ?
That is a question I can not personally answer. I am not sure if they would add them to your card for you, or how they would go about it. I would assume it would be a different card, as it would be extremely labor intensive to take every card apart as it arrives to install the pads, and then reship it after testing it. They would more than likely have already started updating cards to send out so that they can ship them as soon as possible.
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GFAFS
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:08:59
(permalink)
Scarlet-Tech
ilyama
The worst in that, is that they claim that thermal pads are a free mod like it's a gift for customers.. Amazingly bold to do that...
And ask us to open the card, is this the first time in graphic cards history that a brand ask that to his customers ?
I'm not gonna do that because IT'S NOT MY JOB to do that, I paid 450 euros to have a definitive product...
Really EVGA, you can be happy to have such a support RMA service reputation, because if you lose that, this is the end for you
They already stated in the first post in this thread.. If you are not comfortable opening the card, they will RMA it and apply the thermal pads.
Do you know why other companies won't ask you to do anything yourself? Because they have anti tamper stickers on their cards. EVGA allows users to install aftermarket coolers and even use extreme cooling measures while being covered by warranty, where other companies void your warranty for trying to change the thermal paste.
Good on you and the company, that's probably why your customers selected EVGA in the first place, that doesn't change the fact that with a Standard RMA, the user will be in most case without the card for days which is not acceptable when the problem is 100% EVGA fault. The Cross shipping immobilize a large amount of money which is also not acceptable in that particular case. Even if capable, Users should not have to temper with a card at this price range, being for Bios, Pads, or whatever. And those doing so should be rewarded for doing the company job. EVGA MUST take responsibility for the full package and there will be no consequences, otherwise ...well, brand damage is something you cannot buy back you know.
post edited by GFAFS - 2016/11/02 07:13:48
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new0ne
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:13:49
(permalink)
khos2325
This is absolutely unacceptable.
What were you doing instead of testing your cards before releasing them ? You just found out that your cards get so hot that they not only destroy themselves but can damage other components of people's PCs ? Oh wait, you didn't. Others did after you cards literally got cooked !
This situation is a joke especially after people pay over 400$ for your products. I shouldn't have to deal with applying thermal pads myself, when I have paid that much money for your GPU. I shouldn't have to RMA my card, because I shouldn't go through all the trouble after I've payed so much for a card. RMAing means I'm left with no card for days, which in my case hurts my work on top of me not being able to play games. I don't have the time to deal with your incompetency, and neither should anyone else after paying for a product that was guaranteed to be able to able to handle getting pushed even further.
Funny thing is you put it in a way that you are doing us a favor instead of apologizing for your incompetency. Thermal pads are not needed but we give it to you for free?! Even with the BIOS update the temperatures are not looking pretty, and it makes the card noisy for people who chose this brand for being silent.
I'm definitely not going with Evga next time I'm purchasing a GPU.
Stop flaming! Why? This is a PRODUCT, that means IT CAN get issues. You as human can get sick, your car can be broken, your phone could have issues and your microwave also can be broken. And for ALL this products there are HUMANS working. That means they are not machines and mistakes can happen. Of course they could do better but I am sure: They will with next card. And if that hurts your work so hard - that means you have a 2nd PC? What do you do if mainboard is broken, CPU, RAMS, Monitor, Keyboard, PSU... do you have a backup for all this stuffs? I am sure you dont have and you are just here to flame. 1) EVGA has confirmed 100000 times, that you don't NEED this pads. It is an option. You flame and cry about an issue and you even don't have any issue. Dude, really? 2) This is warranty: You have issues, the manufacturer has support for this and they help you. That is what they do here. I can understand people if they are scared (I am also scared and not sure yet if I will replace the card). I also would understand if you wont buy any products from EVGA if they dont give you support (or bad support) - but you get support and fast replays. You get support even that they confirmed that card is working. People flame when they dont get support People flame when they get support. Internet people are just...
post edited by Scarlet-Tech - 2016/11/02 07:20:34
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Tzeh-Pesh
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:14:01
(permalink)
Scarlet-Tech
They used modified drivers to remove the throttling. The cards don't get nearly as hot as they make it look with the modified drivers. That was done as an absolute worst case scenario.
There may be instances of that, but in the case of the 1060 article I mentioned earlier it appears as though the VRM for the EVGA model is on average 34'C hotter than other brands running the same (admittedly at a higher resolution than the 1060 is aimed at) gaming loop. It also shows it as running 23.7'C hotter than the reference / founders card which kind of defeats one of the points of going for a card with an aftermarket/third party cooler solution for a number of poeple I would wager. Metro Last Light 4k Loop Brand #1 VRM 70.9'C Brand #2 VRM 82.9'C Brand #3 VRM 65.7'C Brand #4 VRM 78.7'C Brand #5 VRM 82.3'C Reference/Founders VRM 88.5'C EVGA 1060 SC 112.2'C
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:16:47
(permalink)
Why are people assuming that updating the bios is so dangerous? You aren't changing anything.
The bios file is an .exe. You download it. Click it.. And it's finished. You aren't going in and editing anything, or doing anything dangerous. It is a super simple double click.
Yes, I can understand people being upset about the thermal pad install. Some people think gpu's are made of glass and will shatter if you look at them wrong. They are not that fragile. Using a hammer or throwing the card to remove the cooler is NOT advised. Also, EVGA also very clearly stated that if there is damage done during the install of the thermal pads, that they will stand behind their customers warranty. If you don't drop the card, which could happen without installing thermal pads, then it is unlikely any damage will be done.
I posted a step by step guide of how easy it really is. Evga used much larger thermal pads than I anticipated, but the guide still works the same.
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the_Scarlet_one
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:19:53
(permalink)
Tzeh-Pesh
Scarlet-Tech
They used modified drivers to remove the throttling. The cards don't get nearly as hot as they make it look with the modified drivers. That was done as an absolute worst case scenario.
There may be instances of that, but in the case of the 1060 article I mentioned earlier it appears as though the VRM for the EVGA model is on average 34'C hotter than other brands running the same (admittedly at a higher resolution than the 1060 is aimed at) gaming loop. It also shows it as running 23.7'C hotter than the reference / founders card which kind of defeats one of the points of going for a card with an aftermarket/third party cooler solution for a number of poeple I would wager.
Metro Last Light 4k Loop
Brand #1 VRM 70.9'C
Brand #2 VRM 82.9'C
Brand #3 VRM 65.7'C
Brand #4 VRM 78.7'C
Brand #5 VRM 82.3'C
Reference/Founders VRM 88.5'C
EVGA 1060 SC 112.2'C
The 1060 doesn't have a heatspreader. You are comparing a different product than we were talking about. The same site shows the ease of adding two small thermal pads, which is a huge oversight, for the 1060. Even I was shocked to see that they had not put any thermal pads on the 1060 vrm. The 1070 and 1080 both have hest spreaders but the fans do not push enough air through the cooler to cool the heat spreader. I mentioned that months ago.
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GFAFS
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:22:56
(permalink)
Scarlet-Tech
Why are people assuming that updating the bios is so dangerous? You aren't changing anything.
The bios file is an .exe. You download it. Click it.. And it's finished. You aren't going in and editing anything, or doing anything dangerous. It is a super simple double click.
Yes, I can understand people being upset about the thermal pad install. Some people think gpu's are made of glass and will shatter if you look at them wrong. They are not that fragile. Using a hammer or throwing the card to remove the cooler is NOT advised. Also, EVGA also very clearly stated that if there is damage done during the install of the thermal pads, that they will stand behind their customers warranty. If you don't drop the card, which could happen without installing thermal pads, then it is unlikely any damage will be done.
I posted a step by step guide of how easy it really is. Evga used much larger thermal pads than I anticipated, but the guide still works the same.
I understand you're doing your job, quite well i would say, but what people are assuming right now is even an easy task should not be burden on the end user, at least not for the Price of the card.
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spryguy
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:24:30
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Hmmm, maybe this would be a good time to use the step up program to a 1080 too bad I cant get an FTW though :(
post edited by spryguy - 2016/11/02 07:29:52
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carb1de
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:24:37
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my 1070 FTW hits 82°C at 1440p approx. 100-130 average FPS on standard fan profile (playing DOOM). it also crashes with an odd checquerboard back to desktop. if I flash this bios, and install the pads, will the problem go away, or has the memory now been cooked? as I understand it, the actual VRM temp isn't so much of an issue as the heat soak to the memory with a max 95°C operating temp? When does the actual burning of components happen? after VRM temp has been sat above ###°C sustained? Didn't realise the brilliant advance rma service is only available if you take it out with the first 30 days of registration. so I will be left without a video card if it dies? Can't believe I didn't buy the MSI gaming x for the same price! miffed!
post edited by carb1de - 2016/11/02 07:28:45
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Thisiswar88
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/02 07:26:59
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Tzeh-Pesh
Scarlet-Tech
They used modified drivers to remove the throttling. The cards don't get nearly as hot as they make it look with the modified drivers. That was done as an absolute worst case scenario.
There may be instances of that, but in the case of the 1060 article I mentioned earlier it appears as though the VRM for the EVGA model is on average 34'C hotter than other brands running the same (admittedly at a higher resolution than the 1060 is aimed at) gaming loop. It also shows it as running 23.7'C hotter than the reference / founders card which kind of defeats one of the points of going for a card with an aftermarket/third party cooler solution for a number of poeple I would wager.
Metro Last Light 4k Loop
Brand #1 VRM 70.9'C
Brand #2 VRM 82.9'C
Brand #3 VRM 65.7'C
Brand #4 VRM 78.7'C
Brand #5 VRM 82.3'C
Reference/Founders VRM 88.5'C
EVGA 1060 SC 112.2'C
brand #3? how do I know what brand I have?
ryzen 3600 @4.4ghz 1.27v, evga 1080 SC, Msi x570 gaming pro, 16gb ddr4 3200mhz corsair Vengeance, arctic freezer 34 cooler, Corsair CXF Series 750w psu , msi 110r case
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