vampyren
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 05:56:06
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bedwyr2501
I just bought an evga 1080 FTW from amazon, I've had it for about 10 days and its still in the box. Should I return this card and look for something else? I've read people say its only futuremark with altered drivers but if that was the case evga would not offer hardware and software mods (imo). If this is the Note 7 of graphics cards I'm not sure I want to plug this in and use it. I am comfortable doing the mods and then some but this is not something I really planned for when making my purchase choice.
Any advice is appreciated.
Send it back to Amazon and get new ones or RMA to EVGA, you get new ones either way. I have made a Advanced RMA. They said it takes a few weeks before then send out the new one. I dont want to risk a expensive card like this.
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 06:20:40
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I never change BIOS on my 1070 SC. If I put this one: I will alos have the first bios for micron chips included ?
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lefty16
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 06:49:04
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Mencius_
Hi all
I have a 08G-P4-6276-KR - EVGA1070 FTW.
I flashed the new secondary BIOS and it appears to have REDUCED the fan curve. Previously it idled at ~1,000 RPM - now it idles at ~500 RPM. Previously it hit about ~1150-1290 RPM around 60 deg in heaven... now more like ~850 - 1150 RPM.
Is this intended? I thought the opposite was supposed to be the intention?
I have rolled it back for now and would be grateful to hear from others if this is normal behaviour and if so whether we know why....?
I also noticed this and flashed back the previous bios.
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GFAFS
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:00:59
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I told you day one, EVGA, playing with your customers will get you cornered and in full panic mod...didn't i? Now to add some food for the thoughts i'll let statistical numbers do the talking (one may investigate if necessary): Onsemi Reliability Data: NCP81382HMNTXG/NCP81382MNTXG Without any mods 'being optional' ( aka Stock cards/no additional OC): VRMs Temps measured at 107°c to 114°c max 0.7eV - 107°c - 90% confidence - MTBF/MTTF: 7321258hrs - 78.98 FITS0.7eV - 114°c - 90% confidence - MTBF/MTTF: 8603197hrs - 116.24 FITS An imaginary card with properly contained VRM heat at 78°c (close to the market average): 0.7eV - 78°c - 90% confidence - MTBF/MTTF: 64869441 hrs - 13.52 FITS The same can be done with the VRAM (temps are usually between -40°c ~95°c max for industrial grade, far less for commercial grade 0°c ~85°c max)
post edited by GFAFS - 2016/11/07 07:27:59
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Sean1976 
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:05:15
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Good to hear the 1080 Founder's Editions are unaffected with this issue. So glad I spent the extra for the F|E!
Intel i5 8600k @5.3ghz with 1.450 Vcore Asus ROG Strix-E GamingZ370 deck Hyper 212 Evo Air After-Cooler Evga 1080 GTX Founder's Edition@ 1987mhz core/5400mhz memory G-Skill TridentX 3600mhz XMP4000mhz (2x8GB RGB) 1x Intel 540 series SSD 480GB 2x Intel 520 series SSD 240GB each(480GB) 2x Intel 535 series SSD 240GB each(480GB) Corsair HX850 Watt Gold Psu Antec Eleven Hundred v2 Carbon Fiber case w/ 9x 120mm fans BenQ XL2420TE 144hz 1ms Lightboost/MotionBlur/ Gaming panel(1080p)TN G15/G9 Logitech gear [URL=http://s1273.photobucket.com/user/SeanJ76/media/8600k%20new%20pics_zps2k125brl.jpg.html] [/URL]
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NicolaiMoller
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:07:11
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ilyama
For the warranty, we agree that it doesnt change a thing if I dont put the pads ?
Correct. Warranty is still intact even if you do not apply thermal pads.
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MarcoSil
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:16:45
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NicolaiMoller
ilyama
For the warranty, we agree that it doesnt change a thing if I dont put the pads ?
Correct. Warranty is still intact even if you do not apply thermal pads.
While you must necessarily flash new bios fix for warranty validity?
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NicolaiMoller
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:28:06
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MarcoSil
NicolaiMoller
ilyama
For the warranty, we agree that it doesnt change a thing if I dont put the pads ?
Correct. Warranty is still intact even if you do not apply thermal pads.
While you must necessarily flash new bios fix for warranty validity?
I would have to say NO. Keeping the card as is from when you bought it should be valid. EVGA would have to get in contact with each customer to make sure the customer gets the message/understand that the BIOS update is mandatory to keep warranty.
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MarcoSil
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:29:20
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To request a RMA, first of all must you send a ticket from this : evga.com/support/ticket/support.aspx ?
post edited by MarcoSil - 2016/11/07 07:36:49
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dzernesto
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:29:20
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So, after two weeks people still whining?
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shannonjpower
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:38:44
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dzernesto
So, after two weeks people still whining?
Just because people don't share the same opinion or outlook on the situation doesn't mean their whining. People are upset and here venting their frustrations regarding the matter. Not everyone feels comfortable spending hundreds of dollars on an item only to feel like they need to apply several fixes for it to be as intended. I agree there are a select few who are doing the rounds sprouting nonsense but it's hardly the majority. Besides, what do you expect to happen on the manufacturers forums? People are more likely to post about a negative experience than a positive.
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evgauser28764
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:45:20
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dzernesto
So, after two weeks people still whining?
still awaiting the mod
post edited by acxcoolerssuck - 2016/11/07 08:02:21
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ilyama
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:49:19
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dzernesto
So, after two weeks people still whining?
Me I'm playing a lot and see that there isn't really a lot of people who really have problem because of the vrm overheating  Someone to tells me if bios V2 have V1 included in it ? thanks
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gahelm
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:54:51
(permalink)
GFAFS
I told you day one, EVGA, playing with your customers will get you cornered and in full panic mod...didn't i?
Now to add some food for the thoughts i'll let statistical numbers do the talking (one may investigate if necessary):
Onsemi Reliability Data: NCP81382HMNTXG/NCP81382MNTXG
Without any mods 'being optional' ( aka Stock cards/no additional OC): VRMs Temps measured at 107°c to 114°c max
0.7eV - 107°c - 90% confidence - MTBF/MTTF: 7321258hrs - 78.98 FITS
0.7eV - 114°c - 90% confidence - MTBF/MTTF: 8603197hrs - 116.24 FITS
An imaginary card with properly contained VRM heat at 78°c (close to the market average):
0.7eV - 78°c - 90% confidence - MTBF/MTTF: 64869441hrs - 13.52 FITS
The same can be done with the VRAM (temps are usually between -40°c ~95°c max for industrial grade, far less for commercial grade 0°c ~85°c max)
Why do your "Mean Time Between Failure" numbers go up with the higher temp? Something is wrong with your stats dude.... Higher temps should mean more frequent failures thus your MTBF number should go down. Higher MTBF = better, Lower MTBF = worse. Not sure where this data is coming from or its relevance, just pointing out a problem. Am I looking at your data wrong?
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MarcoSil
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 07:55:53
(permalink)
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
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GFAFS
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 08:10:20
(permalink)
gahelm
GFAFS
I told you day one, EVGA, playing with your customers will get you cornered and in full panic mod...didn't i?
Now to add some food for the thoughts i'll let statistical numbers do the talking (one may investigate if necessary):
Onsemi Reliability Data: NCP81382HMNTXG/NCP81382MNTXG
Without any mods 'being optional' ( aka Stock cards/no additional OC): VRMs Temps measured at 107°c to 114°c max
0.7eV - 107°c - 90% confidence - MTBF/MTTF: 7321258hrs - 78.98 FITS
0.7eV - 114°c - 90% confidence - MTBF/MTTF: 8603197hrs - 116.24 FITS
An imaginary card with properly contained VRM heat at 78°c (close to the market average):
0.7eV - 78°c - 90% confidence - MTBF/MTTF: 64869441hrs - 13.52 FITS
The same can be done with the VRAM (temps are usually between -40°c ~95°c max for industrial grade, far less for commercial grade 0°c ~85°c max)
Why do your "Mean Time Between Failure" numbers go up with the higher temp? Something is wrong with your stats dude.... Higher temps should mean more frequent failures thus your MTBF number should go down. Higher MTBF = better, Lower MTBF = worse. Not sure where this data is coming from or its relevance, just pointing out a problem. Am I looking at your data wrong?
No, these are linked to the Equivalent Device-Hours, which varies with the junction temperatures, the relevant part in our case is the FIT. These datas come from the manufacturer onsemiDotCom, availaible in the Reliability data of the said components.
post edited by GFAFS - 2016/11/07 08:18:19
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dyceskynes
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 08:29:53
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MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email here
Intel Core I7 3930K @ 4.5 | 16GB Corsair Vengence 1600 MHZ | EVGA X79 Dark | EVGA 1080 FTW | 256GB 850 Evo SSD x1 | 500 GB WD x2 | EVGA 1000 G2 | XSPC Raystorm, 360 + 180 Rad, MCP655 | Win 10 Pro
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Anarion
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 08:35:02
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ilyama
I never change BIOS on my 1070 SC.
If I put this one:
I will alos have the first bios for micron chips included ?
Yes. It has the Micron fix.
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dyceskynes
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Re: Update 11/4/16 with NEW BIOS - EVGA GeForce GTX 1080/1070 PWM Operating Temperature Up
2016/11/07 08:35:11
(permalink)
valkyrie42
What is the secondary BIOS on the FTW ACX card?
FTW have a BIOS switch, Master which is a std bios with 0db option, and a Slave mode without the 0db option and increased voltage and power target.
Intel Core I7 3930K @ 4.5 | 16GB Corsair Vengence 1600 MHZ | EVGA X79 Dark | EVGA 1080 FTW | 256GB 850 Evo SSD x1 | 500 GB WD x2 | EVGA 1000 G2 | XSPC Raystorm, 360 + 180 Rad, MCP655 | Win 10 Pro
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MarcoSil
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 08:39:36
(permalink)
dyceskynes
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email
Oh thank you so much: clicking on " submit a ticket" right?
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flaviossa
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 08:44:06
(permalink)
Hi people, i have a 1080 ACX3.0 SC from EVGA. Did the bios update and my card now stays at 42ºC idle and goes 68ºC when playing BF1 with everything in ultra for at least 4 hours (I live in Salvador/BA/Brazil witch normal temp goes between 27-23ºC thru the year). I understand that this temp is not the same as the mosfet´s ones but I think it´s inside normal parameters. Anyway, i´m going to do the thermal pad process too and already applied to that. So my question is: i have here a Prolimatech Pk3 Thermal Professional paste which i used for my processor. I think it´s a very good paste. Can i use to the GPU too when my thermal pads arrives? What do you think?
AND, aside the fact that the ACX 3.0 architecture used in this boards IS flawled endeed, i prefer to continue thinking that EVGA stands for it´s products and is doing all possible to correct this. All my PC life i used EVGA cards and will continue to do so. This "hype" about burning VGA´s, is only this: a hype. Yes, there are real cases, but not as many the "internet" techs wants you to believe. My card is 2 months old, and i´m pretty sure in the end, it will survive :)
Best of luck to all.
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DeathAngel74
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 09:21:15
(permalink)
Any thermal paste that is non-conductive, non-capacitive will work. i.e, no liquid metal/Artic Silver 5, etc.
Carnage specs: Motherboard: ASUS ROG STRIX X299-E GAMING | Processor: Intel® Core™ i7-7820x | Memory Channels#1 and #3: Corsair Vengeance RGB 4x8GB DDR4 DRAM 3200MHz | Memory Channels#2 and #4: Corsair Vengeance LPX Black 4x8GB DDR4 DRAM 3200 MHz | GPU: eVGA 1080 TI FTW3 Hybrid | PhysX: eVGA 1070 SC2 | SSD#1: Samsung 960 EVO 256GB m.2 nVME(Windows/boot) | SSD#2&3: OCZ TRION 150 480GB SATAx2(RAID0-Games) | SSD#4: ADATA Premier SP550 480GB SATA(Storage) | CPU Cooler: Thermaltake Water 3.0 RGB 360mm AIO LCS | Case: Thermaltake X31 RGB | Power Supply: Thermaltake Toughpower DPS G RGB 1000W Titanium | Keyboard: Razer Ornato Chroma | Mouse: Razer DeathAdder Elite Chroma | Mousepad: Razer Firefly Chroma | Operating System#1: Windows 7 SP1 Ultimate X64 | Operating System#2: Linux Mint 18.2 Sonya (3DS Homebrew/Build Environment)
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emsir
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 09:28:09
(permalink)
Cyricor
shannonjpower
Cyricor
Do we have an estimate on the mosfet-to-baseplate height? If we are to get some thermalpads for that place as well. Also, the height from Vram to baseplate is 2.0mm am I right?
I thought and heard they used 1mm pads between the vram and mid plate and 1mm from the mosfets to mid plate. Hope that's the case because I just ordered some 1.5mm thermal pads to replace both.
The completely flat Midplate/baseplate is at the same height as the inductors which are taller than the mosfets, so I do not think that 1mm would be enough.
EVGA uses 1 mm pads. Well enough.
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emsir
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 09:34:05
(permalink)
Troyhe98
bedwyr2501
I just bought an evga 1080 FTW from amazon, I've had it for about 10 days and its still in the box. Should I return this card and look for something else? I've read people say its only futuremark with altered drivers but if that was the case evga would not offer hardware and software mods (imo). If this is the Note 7 of graphics cards I'm not sure I want to plug this in and use it. I am comfortable doing the mods and then some but this is not something I really planned for when making my purchase choice.
Any advice is appreciated.
Honestly, for the amount of money you paid for this card you should expect it to work flawlessly and never have to worry about a safety issue. I would return it if I were you and go with another product until EVGA can figure this out. I have seen pictures of cards EVGA "fixed" where the thermal pads aren't coming in complete contact with the cooler and leaving a gap. This is all very troubling.
Please post these pictures, so we know your statement is true. There is no gap, what so ever. Only in your dreams.
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etienne0601
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 09:46:09
(permalink)
How are you guys keeping track of your orders ?
I requested the pads and received an email, stating that my request has been recorded, but that's as far as it goes ?
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vampyren
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 09:51:42
(permalink)
dyceskynes
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email
Not correct in this case. You dont need to go through Tech support at all. Open a ticket using RMA. This situation is special, if you make an RMA asking for replacement or help they get back to you fast. I made a Advance RMA and got the ticket approved a few hours later, pretty impressive how fast they handled it.
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MarcoSil
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 10:12:07
(permalink)
vampyren
dyceskynes
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email
Not correct in this case. You dont need to go through Tech support at all.
Open a ticket using RMA.
This situation is special, if you make an RMA asking for replacement or help they get back to you fast. I made a Advance RMA and got the ticket approved a few hours later, pretty impressive how fast they handled it.
How can I do an Advance RMA? thanks
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gahelm
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 10:16:59
(permalink)
GFAFS
No, these are linked to the Equivalent Device-Hours, which varies with the junction temperatures, the relevant part in our case is the FIT.
These datas come from the manufacturer onsemiDotCom, availaible in the Reliability data of the said components.
Sorry GFAFS, but when it comes to statistics you are wrong. The FIT number should be built from the MTBF data, and the MTBF data does not match the FIT data. The only conclusion I can draw from your data is that it is invalid and should be ignored. I'm not trying to start an argument, but I really don't like it when people put what they represent as facts on the internet to support their own biased opinion. Your data is suspect at best, and just flat wrong at worst. I see no reason to engage with you further on this matter. EVGA is an excellent company with perhaps the best customer support in the industry. If you don't believe that buy one from somebody else, then when you have problems try to get hold of them, odds are you cant. I know because I've done it with both Gigabyte and ASUS.
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Xfade81
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 10:25:10
(permalink)
shannonjpower
Nah not looking for those dimensions. Need someone to confirm the thickness of the ones that actually go between the VRAM and the mid plate and the mosfets and mid plate. The ones already on the card. Trying to solve the problem of the pads not making contact with the vram as the EVGA pads might take some time to arrive in the mail.
Maybe measure them yourself. You open the card. Lend a micrometer from a friend. o_O Then order and put on next day.
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mikedowen
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Re: EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
2016/11/07 10:26:13
(permalink)
etienne0601
How are you guys keeping track of your orders ?
I requested the pads and received an email, stating that my request has been recorded, but that's as far as it goes ?
I'm not sure that the pads have started shipping yet. They did at one point say it would be "sometime" this week. Mine (like I expect most peoples) are still sitting at "Awaiting Shipment". I got the same initial Email as you, I suspect you will receive another when they actually get shipped. Just a matter of sitting tight and waiting I suppose.
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