Soreneth
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 00:04:21
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I can't believe how painfully slow this whole process is, i bought a card to enter the step up process mid october, i am starting to wonder if i ll ever recieve it before the 40xx generation appears
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Zorton Maverick
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 00:06:24
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Yep, I bought a 2070 and entered Stepup on the 5th October.
7 months and still no change and still on step 1.
Feels like the “Never Ending Story”
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Audioboxer
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 01:18:22
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Soreneth
I can't believe how painfully slow this whole process is, i bought a card to enter the step up process mid october, i am starting to wonder if i ll ever recieve it before the 40xx generation appears
I'm November so RIP me lol. It's only going to get worse now thanks to Nvidia. The 3080Ti will cannibalise 3080 parts and given what Nvidia are retailing the Ti for and what the 3rd parties are charging, most bits of hardware will likely be diverted to them. All about making £££. Nvidia will be regretting the 3080 RRP when they're going to print money off the Ti and its ridiculous price. Some of the RRPs for 3rd party Ti's seem to be in the £1500+ range. That's just mental. For a 2-10% performance increase over the 3080.
post edited by Audioboxer - 2021/06/04 01:20:37
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BootyWizard
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 01:20:53
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Soreneth
I can't believe how painfully slow this whole process is, i bought a card to enter the step up process mid october, i am starting to wonder if i ll ever recieve it before the 40xx generation appears
Yeah its all farce, smoke and mirrors for the "good" PR Even their stupid site is useless when you can't see if you're elite member. Im here waiting over 8 months now btw.
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awollenhfremeloki
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 15:41:56
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So for my first stepup 980ti to 1080 OC was also 6 Months... I'm pretty chilled about the time :D
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Audioboxer
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/04 16:23:34
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Yeah I'm not too bothered about time, the GPU market is an absolute mess right now with shortages. Gotta give EVGA some props they're still doing this.
But the customs issues with the UK is poor show. Brexit is our fault but EVGA should really be avoiding hammering RMAs with additional custom tax.
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ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/05 04:25:28
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Just got my customs tax for the UK. Its 20% of what I paid for the stepup, plus a fee. Which would be correct even for an RMA since its the difference between what you already paid including VAt and this product. What EVGA should have done is applied for a VAT exemption from Germany since they are exporting the product. It'll be interesting to see if anyone can get the VAT refunded, but I think it would need to be refunded from Germany and not UK which may be difficult.
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Audioboxer
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/05 04:35:18
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ozTravman
Just got my customs tax for the UK. Its 20% of what I paid for the stepup, plus a fee. Which would be correct even for an RMA since its the difference between what you already paid including VAt and this product. What EVGA should have done is applied for a VAT exemption from Germany since they are exporting the product. It'll be interesting to see if anyone can get the VAT refunded, but I think it would need to be refunded from Germany and not UK which may be difficult.
I get paying on the difference if you have a cost there, I'm OK with that. It's 20% of the RRP of the card I would have an issue with. So as long as that is not happening to people, I've got less of an issue with how EVGA is handling this. Though if they could apply for VAT exemption, full stop, that would obviously be good. I'm doing a step up where what I paid for my card (2080Ti) is actually more than what I'm swapping for (3080). So this is when I would expect no customs tax as all I'll be covering is shipping.
post edited by Audioboxer - 2021/06/05 04:36:24
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ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/05 04:38:49
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Yeah I agree. I just double checked mine and i was charged on the value and not on the amount paid. So I think you definately have a legitmate chance of getting a refund there. You may have to prove you sent them the original card, not hard to do, but seems reasonable.
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Audioboxer
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/05 04:46:33
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ozTravman
Yeah I agree. I just double checked mine and i was charged on the value and not on the amount paid. So I think you definately have a legitmate chance of getting a refund there. You may have to prove you sent them the original card, not hard to do, but seems reasonable.
Oh, mine hasn't gone in yet. I'm in November 2020 for my step up lol. I'll be another few months yet probably.
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ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/05 04:54:22
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I’ve curious if you could make the case that since the step up was lodged prior to Brexit it should be exempt. Probably not because payment wasn’t taken.
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 11:16:11
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Well it finally happened, my card has arrived. Zero customs fees on the way through. What a struggle that was.
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DataNode
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 11:18:05
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Savarok-
Well it finally happened, my card has arrived. Zero customs fees on the way through. What a struggle that was.
Finally! Glad it came through, bonus that you had a quicker turn around and no fees
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 11:21:24
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0 customs charges was the little good luck I had on the whole thing. Realistically EVGA have been great, the silicon shortage is what shafted this all. Well that and UPS for me. 
post edited by Savarok- - 2021/06/07 11:25:51
Attached Image(s)
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alirokas123
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 11:26:30
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Good news mate....looks great! I was going to say, you may have to wait a while but at least you didn't have to pay the £140 import charge ! I've just sent off the letter to Border Force today requesting a refund sop hopefully that comes good!
Enjoy the new card!
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DataNode
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 11:43:18
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It is baffling what UPS were doing ! Looks good.
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/07 12:00:12
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My assumption is that somewhere at the point of inport a total breakdown of communication occured between UPS / German Customs / EVGA.
It was only when I started sending daily google translated messages to the UPS customer service team in Germany that things started moving
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Audioboxer
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/08 16:22:57
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Glad you guys are getting them through with no custom charges. I'll be back here to ask what forms and labels you used when it's my turn lol.
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dryicedearth
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/08 16:31:15
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/08 23:41:20
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Thanks all, obviously I'll stick be around to update the rest of this list. I can't leave you all hanging, its quite the band of Brothers/Sisters here with this now.
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ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/09 02:05:16
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My card just arrived. Full retail box. The paperwork says it’s a warranty exchange so I’m hoping I may be able to reclaim the customs charge with that.
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Doumi111
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/09 05:43:53
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Savarok-
Thanks all, obviously I'll stick be around to update the rest of this list. I can't leave you all hanging, its quite the band of Brothers/Sisters here with this now.
Thank you for your time. : ) I'm not on the list but since I am on October 1st I can still kinda track where we are with this thread. Kind of sad USA are on October 1st step up right now and we in Europe are still on September 20th... But it will come, someday. : )
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EK3Ferio
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/09 05:45:58
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Savarok-
0 customs charges was the little good luck I had on the whole thing. Realistically EVGA have been great, the silicon shortage is what shafted this all. Well that and UPS for me.
Woooooh congrats finally!  I am still on Step 3 after receiving the notification and paying the same day on May 27th 
ITX: ROG Strix Z490-i, 10600K @ 5.1GHz all core, 2x16Gb Vengeance Pro 3200 C16 @ 4000Mhz C17, EVGA 3060 XC, Fractal Ion SFX-L 650G, 1TB SN550 M.2 NVMe SSD, Lian Li TU150 ATX: ROG Strix Z490-E, 10850K @ 5.1GHz all core, 4x8Gb Crucial Ballistix Max 4000 C18 @ 4133Mhz C16, EVGA 3080 FTW3 Ultra, Seasonic Prime PX-1000, 1TB 980 M.2 NVMe + 1TB 970 EVO M.2 NVMe SSD, O11D PCMR edition
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/09 15:15:06
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You might want to get on to the RMA support team to get that checked on. That's getting on time wise.
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the_real_zazza
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 04:03:48
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I think they change the whole procedure, before we get to the end of the September 2020 list, the 4000 ti series will be released. The question is what EVGA will propose and at what price.
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dazzysima
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 04:25:06
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You won't see the 4000 series until at least Q3 2022 imo.
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the_real_zazza
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 04:32:04
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Obviously, and this is precisely the point...almost 1 year has passed since the launch of the 3080 smooths and the list has moved very little or not at all. If we go this far with the launch of the 4000 series in 2022, the list will still be incomplete. And at the production level, will the 3080s still be produced?
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Shaner2661
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 07:36:48
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"Your product sent in on Standard RMA has been received by our RMA department for processing. Please allow 1-2 business days for your RMA to process. Once processed, your replacement will be shipped to your shipping address, and a tracking number emailed to you. If there are any issues with the product, you will be contacted with further information."  Originally sent on the 1st June on a 48 hour service, but I'm more than happy they have received the card.
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AviatorsHH
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 07:45:18
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Does anyone know whether there is a similar Google Sheet tracking list for this step up as there is one for EU 3080ti and 3070ti notify queue?
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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE
2021/06/11 09:00:38
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Nope that's why this is here as it is.
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