Rob4q
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/02/28 15:58:26
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That is a great tutorial and I really appreciate the time and detail you spent on it! I spent about an hour last night following your suggestions and after the install and final reboot, I still ended up with a black screen...I am completely stumped at this point and way frustrated! I realize that this may not be the appropriate forum for my issue, but your knowledge on the subject seems like you might be able to point me in the right direction. Any help you can offer is appreciated. Here is what I am working with:
ASUS ET2400I
3.20ghz Core I5 - 650
8gb DDR3
Win 7 Pro 64 bit
Nvidia G310M
I have tried multiple drivers without success...always get the black screen after reboot. I had just done a fresh install of Win 7 and this graphics problem is my only issue...
Thanks in advance for any help!
Rob
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maniacvvv
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/02/28 18:14:48
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Rob4q
That is a great tutorial and I really appreciate the time and detail you spent on it! I spent about an hour last night following your suggestions and after the install and final reboot, I still ended up with a black screen...I am completely stumped at this point and way frustrated! I realize that this may not be the appropriate forum for my issue, but your knowledge on the subject seems like you might be able to point me in the right direction. Any help you can offer is appreciated. Here is what I am working with:
ASUS ET2400I
3.20ghz Core I5 - 650
8gb DDR3
Win 7 Pro 64 bit
Nvidia G310M
I have tried multiple drivers without success...always get the black screen after reboot. I had just done a fresh install of Win 7 and this graphics problem is my only issue...
Thanks in advance for any help!
Rob
Welcome to the EVGA forums Your Asus ET2400I computer is a "all in one" completely integrated unit with a built-in touch screen interface. You should not be attempting to use a downloaded driver on such a complex unit. -->All kinds of unforseen issues can occur with such a system, and you should -only- be getting driver downloads from Asus for that unit The last Nvidia driver for your device and OS, is dated June of last year  http://support.asus.com/Download.aspx?SLanguage=en&m=ET2400I&p=26&os I highly suggest you use -only- the device software and drivers from the Asus site listed for that unit. Lets us hope you used your Asus backup OS image when reinstalling, as the config for your device is unlikely to be supported off a retail OS disk. I would read or download the manual for your device and consider contacting Asus if you still have issues, as that computer/device requires a very specific config setup and OS/driver install.
post edited by maniacvvv - 2012/02/28 18:23:20
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HeavyHemi
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/02/28 18:49:37
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Rob4q
That is a great tutorial and I really appreciate the time and detail you spent on it! I spent about an hour last night following your suggestions and after the install and final reboot, I still ended up with a black screen...I am completely stumped at this point and way frustrated! I realize that this may not be the appropriate forum for my issue, but your knowledge on the subject seems like you might be able to point me in the right direction. Any help you can offer is appreciated. Here is what I am working with:
ASUS ET2400I
3.20ghz Core I5 - 650
8gb DDR3
Win 7 Pro 64 bit
Nvidia G310M
I have tried multiple drivers without success...always get the black screen after reboot. I had just done a fresh install of Win 7 and this graphics problem is my only issue...
Thanks in advance for any help!
Rob
Have you been using the Nvidia mobile driver for you GPU? http://www.geforce.com/Drivers/Results/41704
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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Rob4q
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/02/28 21:46:40
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Thanks for the response! Let me clarify a few things: 1) The computer is a business refurb that came without an OS installed, but did previously have Win 7 Pro 64 bit on it. So I have no back up disks at all...  2) I did start with the drivers directly from the ASUS site, but experienced the same issues. 3) The model is listed on the bottom of the unit as ET2400I. When I go to the ASUS site and use their auto detect it says it's a ET2400INT-G. And when I use the serial number to detect the model it comes back with ET2400INT. So that's is 3 completely different configurations! The last two both use the same graphics driver and share most of the same specs, but the first ET2400I has additional features that mine does not - Bluetooth & dual graphics adapters, Intel & Nvidia. So perhaps your last bit of advice is where I should start - with ASUS support. I just dread dealing with them... Thanks again for your advice! Rob
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Rob4q
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/02/28 21:47:42
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Yes, I was using the Nvidia mobile driver.
Thanks!
Rob
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Defkism
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/03/03 19:43:42
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Words cannot describe how much I appreciate your guide. I was stuck with the default driver from back in 2009 after failing to install the newest driver (295.73) for about a week. My main use for my computer is to play starcraft quite seriously, skyrim, and league of legends. When this happened I couldnt play skyrim without HORRIBLE lag and starcraft was also laggy. I spent a week trying to figure it out on my own until I came across your guide and I had it fixed in a half hour. Thank you so much for taking the time to write this and help everyone out. LOVE YOU. -Adam
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ghott
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/03/14 07:54:16
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Windows XP Pro 32 bit w/SP3 || AMD Phenom II X4 955 Black Edition 125W OC'd to 3.8Ghz || ASUS M4N82 Deluxe nVidia 980a SLI Motherboard || ASUS AMI 0802 BIOS || EVGA 015-P3-1580-AR GeForce GTX 580 (Fermi) 1536MB 384-bit || Corsair CM2X2048-8500C5D Dual Channel [5-5-5-15-22-2T-2.1v] || SATA WD 300GB Velociraptor || WD 1TB Caviar Black || PC Power & Cooling Silencer 750W Quad EPS12V || ViewSonic G90FB Black 19" CRT Monitor || Coolermaster ATCS 840 Full Tower Case || 3x230mm, 1x120mm, Optional: 3x Scythe S-Flex SFF21G 120mm || ZALMAN CNPS 10X Extreme CPU Cooler
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morgs38
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/03/21 00:07:19
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Thanx for the great guide :)
- Intel Core i7 930 - 4.0 GHz | Gigabyte X58A-UD3R | 3x2GB G.Skill Ripjaws DDR3-1528 - 8-8-8-24
1x EVGA GTX 570 Vanilla | Samsung 24 " - 1920x1200 LCD | MICROSOFT S/W X8 | Corsair K60
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maniacvvv
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/03/21 00:09:54
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morgs38
Thanx for the great guide :)
Thank you Sir  Its getting just a little outdated... I plan on giving it a Update after Kepler release 
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push it
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/03/23 18:38:15
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Nice work bro.
I have always used this method.
download new driver
save on desktop
go to remove programs and remove all the drivers from nvidia
then do a search for other nvidia files and delete them
reboot into safe mode and use the newest version of driver sweeper and remove graphic drivers
reboot into the computer and and do a clean install of the new drivers. done.
I have never had a issue doing it this way.
EVGA X58 3XSLI CLASSIFIED Limited Edition E759 / I7 940 @ 3.9 / PROLIMATECH SUPER MEGA PUSH/PULL CORSAIR DOMINATOR 6GB 1800 DDR3 / IN WIN COMMANDER 1200W / EVGA GTX570 SC Samsung SyncMasterT260 / WINDOWS 7 64 
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Rykuss
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Re:A guide for Installing and Uninstalling Nvidia Drivers for 200, 400 and 500 series card
2012/03/29 15:30:02
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Thanks for having the patience to put this together for novices like myself.
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sdabroski
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/01 19:16:01
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Hi. I just recently installed new Drivers(296.10) for the gtx 500 series Windows 7 64 bit. I followed your guide step by step and everything worked flawlessly, thank you. One problem, now my pc is not producing any sound threw my monitor.
I've already tried uninstalling and re installing the audio drivers both threw the motherboard disc and plain windows automatically downloading them, Neither worked. I've also tried updating the driver from my Mb website, also did not work.
Im not them most computer savvy person, and am really confused on how a display driver switch could have a effect on audio, besides the fact that a hdmi cable is the only thing connecting my monitor to the pc and probably dont have to tell you that its plugged into the grahics card. I'm really frustrated and could use any help you can give me.
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/01 19:47:51
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sdabroski
Hi. I just recently installed new Drivers(296.10) for the gtx 500 series Windows 7 64 bit. I followed your guide step by step and everything worked flawlessly, thank you. One problem, now my pc is not producing any sound threw my monitor.
I've already tried uninstalling and re installing the audio drivers both threw the motherboard disc and plain windows automatically downloading them, Neither worked. I've also tried updating the driver from my Mb website, also did not work.
Im not them most computer savvy person, and am really confused on how a display driver switch could have a effect on audio, besides the fact that a hdmi cable is the only thing connecting my monitor to the pc and probably dont have to tell you that its plugged into the grahics card. I'm really frustrated and could use any help you can give me.
Welcome to the EVGA Forums So you had a "previous" driver installed and it was working fine with your HDMI cable to your Monitor with speakers. You then followed the Guide and clean installed the new driver Question, with you "previous" driver did you have the Nvidia HD Audio driver installed or not? When you uninstalled in the Control Panel, was there an entry of Nvidia HD Audio?
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sdabroski
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/02 03:38:16
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maniacvvv
Question, with you "previous" driver did you have the Nvidia HD Audio driver installed or not?
When you uninstalled in the Control Panel, was there an entry of Nvidia HD Audio?
Yes. I originally had the HD audio from Nvidia installed. Than i chose not to install it like you said.
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/02 07:40:06
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sdabroski
maniacvvv
Question, with you "previous" driver did you have the Nvidia HD Audio driver installed or not?
When you uninstalled in the Control Panel, was there an entry of Nvidia HD Audio?
Yes. I originally had the HD audio from Nvidia installed. Than i chose not to install it like you said.
OK, then I belive that is the problem. Please use the -exact- same driver version, then simply run the installer (you do NOT need to uninstall first). Run the installer in Custom mode, but this time CHECK the Nvidia HD Audio along with the Graphics Driver and PhysX. It is very important the you also check "Clean Install". This should fix you right up, and your monitor speakers should work again * I will have to edit my guide to make the section on HD Audio use more clear. In your case you were using it, thats why when you installed without them it stopped working.
post edited by maniacvvv - 2012/04/02 07:43:17
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sdabroski
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/02 13:37:14
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Re installed HD audio, sound working again. That was gonna be my next step just thought id ask your advice first, Thanks.
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/02 15:46:58
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sdabroski
Re installed HD audio, sound working again. That was gonna be my next step just thought id ask your advice first, Thanks.
Your welcome, glad everything is now working correctly
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Drataia
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/05 19:57:44
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I've got a GTX 560 ti, and I've been using the 275.33 version since July with no issues.
Since trying to install a second HDD yesterday, my graphics driver has been crashing constantly. I found your guide, and started following it. After uninstalling the graphics driver, the screen went dark, without giving me an option to restart. So I restarted manually. Windows started to download a Video controller(vga compatible) driver. Cool beans. Windows wanted to dl an nvidia driver but thanks to your instructions, it was thwarted. Windows asked for a restart, I obliged, and after restarting, before the login screen, a bland noise came through the speakers and droned on. And the screen froze. So I restart again. Install 296.10. Restart. Log-in. Moment of truth........it's GOLDEN!
Two days of incredible stress have been (at least momentarily) relieved. I haven't tried playing any games yet (which was the reason I originally rolled back), but I'm happy just to have basic access to my computer. Thank you for putting the effort into this guide.
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XrayMan
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/15 09:16:37
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^ I wonder how everything turned out? We may never know! :/
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/15 09:34:44
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XrayMan
^ I wonder how everything turned out? We may never know! :/
No news is often the best news..... hope its "Golden" like he said
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StefanoBC
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/20 11:33:12
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ok, im trying to follow this steps but im having one issue:
after uninstalling the graphics driver and rebooting, my windows re-installs it and three other nvidia softwares, even with the internet disconnecte(i unplugged my pc).
any sugestions?
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/20 11:57:46
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StefanoBC
ok, im trying to follow this steps but im having one issue:
after uninstalling the graphics driver and rebooting, my windows re-installs it and three other nvidia softwares, even with the internet disconnecte(i unplugged my pc).
any sugestions?
Did you follow the setps for turning OFF automatic Windows Updates? *Unpluging your internet will NOT stop Windows Updates from using the Driver Store files. You must change the Windows Update settings as noted in the Guide. Are you logged into Windows using the Primary Administrator (Admin) account?
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StefanoBC
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/20 14:51:34
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I was using my account, switched to the hidden admin account and it worked perfectly.
Tks for the awesome guide.
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/20 19:38:18
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Your most welcome, glad it helped
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Drataia
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/27 13:55:07
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XrayMan
^ I wonder how everything turned out? We may never know! :/
So far so good! I had one hangup where the screen cut out for a couple seconds and I got that "driver has stopped responding and recovered itself" once, but no other issues. All my games are running fine and nothing has crashed. Admittedly, I haven't touched the one game(Dragon Age 2) that originally caused me to drop 296.10 for 275.33 back in July, but everything else checks out.
post edited by Drataia - 2012/04/27 13:58:25
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FattysGoneWild
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/28 02:57:34
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When uninstalling the drivers and rebooting. This is with a single card btw. Once it installs the standard vga adapter driver. Should we reboot again? Or just go ahead and install the drivers?
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/28 08:18:43
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FattysGoneWild
When uninstalling the drivers and rebooting. This is with a single card btw. Once it installs the standard vga adapter driver. Should we reboot again? Or just go ahead and install the drivers?
As long as the "Standard VGA adaptor" installs (without a failure notice), just go ahead with the driver install a reboot is not needed
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Orexis97
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/30 06:56:10
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First off, thank you for the excellent guide! I'm actually running into an issue with my GTX 460 which I think is driver related. My computer froze up on Saturday while I was surfing the internet, forcing me to do a hard reset. Unfortunately, after I performed the reset, I could no longer bring up Windows 7 64-bit normally, I would just get a blank screen after the "Starting Windows" splash screen and my system would then hang-up, forcing another hard restart. So after spending a day troubleshooting, I tried switching over to my onboard graphics card, and of course, I was then able to bring up Windows properly. This makes me believe that my Nvidia drivers got corrupted when my computer froze, so I'm trying to see if I deleting my current drivers and starting from a fresh state would help. Since I could still bring up Safe Mode when using my Nvidia card, I don't think the whole graphics card is fried. It certainly doesn't help that during my troubleshooting, I tried rolled back my graphics driver using Device Manager (I know, bad idea), so now my Add/Remove Programs displays a different version of the driver than what's showing up in Device Manager >_<. So I guess what I'm asking is for some advice as to how I should go about uninstalling the drivers. I was thinking the best way, is to uninstall the driver with Add/Remove Programs like you suggested and then running Driver Sweeper afterwards (btw, would you recommend using Driver Sweeper in this case), but I'm not sure if I should do anything about the Driver in Device Manager (like I said, I tried a roll back and it now it displays a different version). Should I just not touch the Device Manager version, period? In other words, will doing all the other things fix the Driver in Device Manager? Any help would be appreciated!
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maniacvvv
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/04/30 08:07:17
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Orexis97
First off, thank you for the excellent guide!
I'm actually running into an issue with my GTX 460 which I think is driver related. My computer froze up on Saturday while I was surfing the internet, forcing me to do a hard reset. Unfortunately, after I performed the reset, I could no longer bring up Windows 7 64-bit normally, I would just get a blank screen after the "Starting Windows" splash screen and my system would then hang-up, forcing another hard restart.
So after spending a day troubleshooting, I tried switching over to my onboard graphics card, and of course, I was then able to bring up Windows properly. This makes me believe that my Nvidia drivers got corrupted when my computer froze, so I'm trying to see if I deleting my current drivers and starting from a fresh state would help. Since I could still bring up Safe Mode when using my Nvidia card, I don't think the whole graphics card is fried. It certainly doesn't help that during my troubleshooting, I tried rolled back my graphics driver using Device Manager (I know, bad idea), so now my Add/Remove Programs displays a different version of the driver than what's showing up in Device Manager >_<.
So I guess what I'm asking is for some advice as to how I should go about uninstalling the drivers. I was thinking the best way, is to uninstall the driver with Add/Remove Programs like you suggested and then running Driver Sweeper afterwards (btw, would you recommend using Driver Sweeper in this case), but I'm not sure if I should do anything about the Driver in Device Manager (like I said, I tried a roll back and it now it displays a different version). Should I just not touch the Device Manager version, period? In other words, will doing all the other things fix the Driver in Device Manager?
Any help would be appreciated!
Good morning and welcome to the EVGA forums Yeah, I would follow the guide... Get the Nvidia driver you want installed downloaded onto the desktop, shutdown any monitoring software like Precision/Afterburner (and disable the Start with Windows if you have it setup that way). Get driversweeper installed and updated. Turn OFF Windows Updates as noted in the Guide.... Now (making sure you are logged into the Primary Admin user account), go into the Windows Control Panel and uninstall the Nvidia driver components with Add/Remove Programs as posted in the guide and (after the graphics driver uninstall asks for a restart) Reboot into "SafeMode" then run Driver Sweeper for "Nvidia display drivers" and "Nvidia PhysX". After Driversweeper is done, reboot into the BIOS and disable the onboard graphics, save changes and exit into a normal boot. *Do NOT mess around with the Device Manager, make no changes there. If you make it to the desktop, then proceed to install the Nvidia driver as shown in the guide. If you dont make onto the desktop, dont panic Shutdown, then open the case and check all connections to the card (power and monitor), try pulling the card out and re-seating it into the slot. Check the card, if its dusty and dirty, give it a good aircan clean before putting it back in. If after all that you still having problems, please post back here and we will have to do more troubleshooting. Goodluck bro
post edited by maniacvvv - 2012/04/30 08:12:41
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Orexis97
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Re:Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
2012/05/01 05:43:28
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Hi, thanks for the reply!
Tried your suggestions last night, but I think I may have run into an issue. When attempting to uninstall the HD Audio Driver or the Graphics Driver itself, and then rebooting, my system would automatically tried to install a new Nvidia driver (I had Windows Update set to the setting you recommended). It would do this even if I had my internet disconnected, and even though I had deleted the previous drivers from my Nvidia folder. It would even do this despite the fact that I was using my onboard Video Card, and would even do it in Safe Mode (I even got a BSOD when I attempted to reboot after one of those installations >_<). Eventually, I just kept uninstalling the drivers Windows would keep installing (in normal mode), until it eventually gave me messages that it "failed" the install. I then checked Add/Remove Programs and saw no more Nvidia drivers, so I rebooted into safe mode and used Driver Sweeper.
After rebooting again, I still didn't see any other drivers in my Add/Remove Programs menu, however, if I go to Device Manager, under Display Drivers, I shows an Ati Radion driver (for my onboard graphics) and a Nvidia 460 driver with a yellow exclamation mark there, telling me Windows failed to install the driver.
Should I be concerned by any of the weird stuff that's going on? Like Windows attempting to reinstall drivers until it eventually failed, the BSOD, and the leftover Nvidia Driver in Device Manager? I haven't yet tried to fully switch over to my Nvidia card. Though I tested disconnecting my onboard vga and connecting my nvidia to my monitor and get a totally blank screen right out of the gate (admittingly, I still have it set in my BIOS to treat the onboard VGA as my Initial Display; I thought it would still detect my nvidia card if it was the only thing connected to my monitor).
Thanks for any additional help you can give!
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