This just seems odd. Everyone got the iCX upgrade offer but classified owners. So they got to reset their 90 day stepup window. Seems to me that the classified owners ought to get something similar. Especially for early buyers who bought in before 120 days ago. It's really a message for recent 1080 classified owners in this context.

IMHO you should call or email Chris with your concerns.

I dont think its case of a grievance or that evga has thrown people under a bus. Some concern and confusion i am sure will be resolved.
 
 
 
 
 
 

dwoodward
No offence EVGA, but this could be the greatest marketing fail i've ever seen. You emphasize sympathy to Classified owners for not having the option of an iCX card, then give them the option to step up to another NON ICX card... 
 
Oh, sorry you can't get iCX... here let us upgrade you to another card without iCX... If they want ICX, they don't want a FE... I am just blow away by this lol...
 
Am I alone here people? Why even mention iCX in the post? Unfreaking believable in my opinion.

So you would rather have $900 in a classified ICX instead of paying the $30-$40 to step up to a 1080ti FE and then just sell it? You can buy an ICX variant in the 1080ti as soon as it comes out. My guess is you will have no problem selling the 1080ti for $800. The classified didn't have all the same issues the other cards had so EVGA really has no incentive to make an ICX variant. When you spent money on the classified to begin with you didn't complain about it not being good enough. Step up is a courtesy thing. They could be like the other GPU manufacturers and just say you are out of luck and you have to pay for a new card. 
 
I'm sorry but this post makes you seem like a child. 

CAxVIPER
 
So you would rather have $900 in a classified ICX instead of paying the $30-$40 to step up to a 1080ti FE and then just sell it? You can buy an ICX variant in the 1080ti as soon as it comes out. My guess is you will have no problem selling the 1080ti for $800. The classified didn't have all the same issues the other cards had so EVGA really has no incentive to make an ICX variant. When you spent money on the classified to begin with you didn't complain about it not being good enough. Step up is a courtesy thing. They could be like the other GPU manufacturers and just say you are out of luck and you have to pay for a new card. 
 
I'm sorry but this post makes you seem like a child. 

 
No offence, but it’s not the same and it’s not been a child.
 
If I had spent less in a 1080FTW, I can get access to the 1080Ti, by just upgrading from the ACX to the iCx, and then I have the time reset to do the step-up if I want to (obvious everyone will do it).
 
With the Classified I don’t have neither option. I bought my card 15 of September, so I'm out of any upgrade, or any step-up.
And yes, I and some more people would probably pay the same $100 plus P&P just to step-up to the 1080Ti.
 

bcavnaugh
I think it is Sad that EVGA can Provide such Great Support and Programs (Upgrade & Step-Ups) for it's customers that some customers can come back with "Well it not Enough, I want Free Graphics Cards."
This is how this Thread is now playing out (IMHO)

 QFE, sad but true. People do have to learn to live with life's decisions.

Trigun01

warrior10
It is pretty childish when facts are that the Classified owners did Not go through the same Temperature problems, or at least not at all in the same amount as the SC and the FTW owners as i believe the Classifieds were built on a different PCB? Don't matter right now as Fact is Classy owner did Not have the same difficulties as the FTW and SC owners, that is a Fact, yet Classifieds cry foul when you have gotten' a perfect Gpu??
 
That is very hypocritical for anyone to say that they are being like a victim, like these people are saying.
 
 
 

It's not that, why even include the 1080 Classified in the program page with the stay tuned indication, then only come out and say by the way we have no icx option for you but give you and extra 30-days of step-up which only works for Classified owner's that are still in step-up period and recent buyer's if it was not affected with overheating issues.


Why make it seem like there was going to be an ICX version of 1080 Classified, should of just left it out of the program from the get go and I would of been okay with that.

 
Where have they publicly announced that there will note be a 1080 Classified ICX? 

EVGA did not say they were making an ICX variant of the Classified.  Fact is, the Classified did not have the thermal issues the FTW and SC had plain and simple.  The only gripe I can see is the fact that EVGA said "Stay Tuned" on the upgrade to the ICX page for the other cards.  It was stated in such a way that was in itself misleading.  I will give you all that.  However, to say what they have offered (in this case extending step up for those still within the window) is a gracious thing.  With that, and I have mentioned this a few times in my previous posts (and so has EVGA Tech Chris B), pick up the phone or open an email and talk to them.  Now, for those who are complaining about spending the same $750 I spent in August or January to have the card price dropped in March to something to the tune of $175+ less, that's just nonsense.   New technology was released.  This is how the world works.  You don't hear the same gripes when Samsung or Apple release new phones every 10-12 months.   That would be the same as me saying when I bought my Corvette in August for X percentage off to find out Chevrolet had a better promotion in September that made the same car $4,500 less and I go back to the dealer and say I bought this car on August 31st and now on September 1st the car is cheaper, I want that rebate.  Doesn't work like that.  This just doesn't apply to the Classified but to the other cards in the lineup as well. 
 
These are just my opinions, especially since its things I hear daily in the engineering world and with my clients.  I don't mean to offend anyone.

GTXJackBauer
Yes, it was under the "TBA" category, iirc.  I misspoke the first time in this thread thinking people were being needy and greedy but I was wrong and they had the justifiable right to be outraged. (Deleted by Mod for Personal Attacks)   If you understood the whole situation, you'd also agree and be adamant as well.
 

Please feel free to contact me directly if you need help with your EVGA GTX 1080 Classified.  chrisb@evga.com 

I'm pretty sure every classified owner understands the situation completely. I don't agree with people thinking EVGA should reset step up date. I also don't think the ICX should have reset your 90 day step up. EVGA also never said there was an ICX card coming for the classy. It just said stay tuned. That neither confirms nor denies they are making an ICX classified card. I'm not sure why people want to pay $100 to just put out another $75 to get a 1080ti. Then complaining that they would be getting a 1080ti FE instead of an ICX.... 
 
Also you have no room to be telling people to shut up. This is a public forum where everyone is allowed to voice their opinion freely. Just because you agree with it doesn't make you anymore right than anyone else. 

Do we still pay the stepup fee? or just the return shipping as teh card was 749.00 + tax

LPHTV213
Do we still pay the stepup fee? or just the return shipping as teh card was 749.00 + tax

You pay shipping both ways but other than that it is free. 

For the record, I wasn't speaking to anyone personally.  Sorry I hurt your feelings, whomever you are. ❄️️

Just placed a step up request for my 1080 Classified I bought in Jan. to a 1080 Ti FE

I just re-started my Step-up again (which I cancelled after I saw this "Special Message'). Very confusing to have a "special" message for Classified owners if there is no difference and I could have just kept my original step-up started on March 10th. A lot of conflicting messages, specially when they are reiterating that we won't be able to step-up to anything else but the FE. To tell you the truth, I don't care about the stock cooler vs iCX.... I just love having EVGA branding on the top of the card and wish the stock cooler did so too.

Scarlet-Tech

shadowboricua
I just re-started my Step-up again (which I cancelled after I saw this "Special Message'). Very confusing to have a "special" message for Classified owners if there is no difference and I could have just kept my original step-up started on March 10th. A lot of conflicting messages, specially when they are reiterating that we won't be able to step-up to anything else but the FE. To tell you the truth, I don't care about the stock cooler vs iCX.... I just love having EVGA branding on the top of the card and wish the stock cooler did so too.

Wait.. you didn't read anythimg, and immediately cancelled the step up? Why would that ever make sense?

Wait, I don't think you understand. What do you mean I did not read anything? I read this:
 
"Dear EVGA GTX 1080 Classified owners:
 
Thank you for being a EVGA GTX 1080 Classified owner!  EVGA understands that you have been waiting for a ICX option and we are sorry this has not become available, but in order to support our classified owners we are offering a special 120 Day Step-up option, from the original purchase date, so that you may Step-up to the EVGA GTX 1080 Ti if you choose to.
 
If you do own a EVGA GTX 1080 Classified graphics card and wish to Step-up, then please contact our Support at 1-888-881-3842 Option 1 or by email at Support@evga.com with the registered serial number so that we can work with you to enable this option and enter you into the queue.
 
Once again thank you for your patience and for being an EVGA Customer."
 
So tell me why I would not be confused. This message showed up 5 mins after I had submitted my Step-Up on March 10th. Tell me, what difference does it make if I have a Classified or not then if there is no need to wait for anything else but the FE? Why even mention that EVGA understands Classified owners might be "waiting for an iCX option and we are sorry is not available...." but "we are offering a special 120 day Step-up option"?

Really, you are telling me that I don't make sense for cancelling after reading that? I find that insulting. Doesn't that sound, to anyone on their right mind, like there will be a special upgrade path for people with a Classified card to an iCX option so we will extended in case you want to wait for that? If not, what was the point of mentioning any of that whole iCX stuff? Of course, as time passed and dozens of others asked clarification (I guess I am not the only stupid one), I began to realize that there is not really anything special about being a Classified owner and getting 40 more days to decide about the FE unless you had a few days left on your step-up and benefit from having a few more days to find a computer and proceed with Step-Up.
 
Chris could just have said "Classified owners, we will offer to extend your Step-Up to 120 days from day of purchase so that you have extra time to decide if you want to step-up to the FE card". Not the whole thing about iCX option, etc, etc.
 
Again, I am not complaining.... I always am and will be an EVGA fan (never own a different brand) because they are the best in costumer service and I think it is awesome that I have even the option to step-up to a 1080 Ti from a card I bought nearly a month and a half ago. But don't tell me that the message wasn't confusing.