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AnsweredHot!DG TUNER (DG-77+ Z690 CLASSIFIED) WINDOWS 11 BUG?

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Black_Hawx1
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2024/04/01 10:40:18 (permalink)
Hi, lately my DG tuner software is having problems, I cant open it.
When I try to open it, the program starts searching for firmware updates and then, 
I get a pop up message saying: Can't find USB HID device
 
When I unplug the USB header from the DG77 board and connect it back, it makes a sound like when u plug a USB device. 
 
plzz help, im stuck with full white 100% brightness EVGA rgb logos. 
 
I tried downloading other versions of the DG TUNER but no luck. 

MONITOR: MSI 27" IPS MAG274R2 G-Sync 165Hz 1080P
CASE: EVGA DG 77 BLACK -MODDED
MB: EVGA Z690 CLASSIFIED (BIOS 2.12)
CPU: i5 12400 5.3 GHZ overclocked via BCLK
AIO: Asus ROG Ryuo 120 -MODDED
RAM: 32 Gb ram Corsair DOMINATOR DDR5 5200 Mhz
SSD NVMe: WD SN850 NVMe 500 Gb 7000 mb/s (+500 x2 SATA3 SSD)
GPU: EVGA RTX 3060 12 Gbs XC
PSU: EVGA P6 SUPERNOVA 1000W PLATINUM 
MOUSE: G Pro X Superlight
KEYBOARD: G915

build: https://i.imgur.com/s56ZcCq.jpeg

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    rjohnson11
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    Re: DG TUNER (DG-77+ Z690 CLASSIFIED) WINDOWS 11 BUG? 2024/04/01 12:59:14 (permalink)
    Try plugging it into different USB ports. 

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    Cool GTX
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    Re: DG TUNER (DG-77+ Z690 CLASSIFIED) WINDOWS 11 BUG? 2024/04/03 06:56:13 (permalink) ☼ Best Answerby Black_Hawx1 2024/10/17 18:21:13
    Could be a Windows 11 bug. 

    System Requirements

    • Microsoft Windows 10 / 8.1 / 8 / 7 / Vista
     
    Did you just update the OS?  Did everything work under W10?
     
    Have you tried compatibility mode in Windows?
     
    If you tried to reinstall after removal of software, did you clean old registry entries for DG Tuner first?
     
     
     
    Looks like Ver 1.1.0 is the newest that supports your DG-77 case
     
     
    DG Tuner software
     
    https://www.evga.com/dgtuner/

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    Black_Hawx1
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    Re: DG TUNER (DG-77+ Z690 CLASSIFIED) WINDOWS 11 BUG? 2024/10/17 18:21:22 (permalink)
    sorry for not updating this previously, I was able to fix it.
    The solution was uninstalling ASUS ARMORY CRATE and CLEANING THE REGISTRY with CCLEANER.
     
    1-uninstall all asus/asus armory crate software.
    2-uninstall evga turner software.
    3-do a registry cleaning with ccleaner.
    4-restart.
    5-install evga turner again (ver 1.1.0)
    6-restart.
    7-is working again. 
     
     
    after doing that, the version 1.1.0 is working nicely again. 

    MONITOR: MSI 27" IPS MAG274R2 G-Sync 165Hz 1080P
    CASE: EVGA DG 77 BLACK -MODDED
    MB: EVGA Z690 CLASSIFIED (BIOS 2.12)
    CPU: i5 12400 5.3 GHZ overclocked via BCLK
    AIO: Asus ROG Ryuo 120 -MODDED
    RAM: 32 Gb ram Corsair DOMINATOR DDR5 5200 Mhz
    SSD NVMe: WD SN850 NVMe 500 Gb 7000 mb/s (+500 x2 SATA3 SSD)
    GPU: EVGA RTX 3060 12 Gbs XC
    PSU: EVGA P6 SUPERNOVA 1000W PLATINUM 
    MOUSE: G Pro X Superlight
    KEYBOARD: G915

    build: https://i.imgur.com/s56ZcCq.jpeg

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