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EVGA's response to my enquiry on the pcie power issues

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jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 19:08:08 (permalink)
machie
All you need to know is the problem is real. Some cards just can't pull 450W even with the XOC BIOS flashed correctly.




 
That or even more likely GPUz is not reporting correctly. 
 
And that is highly likely.

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Jaz11
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 19:10:15 (permalink)
This guy has to be trolling?

It's across multiple programs
#32
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 19:12:46 (permalink)
Jaz11
This guy has to be trolling?

It's across multiple programs



 
Have you tried Furmark?
 
GPUz actually reads low, about 20W or more on my system compared to what my PSU shows, and that's a direct connection to the PSU.
 
But it still shows 455W, that's low actually it's really pulling 470W.
post edited by jankerson - 2021/02/23 19:18:16

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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 19:44:23 (permalink)
What the heck, I emailed gamers nexus as well asking that they investigate, if they can get NZXT to recall a bad pcie riser, maybe they can at least get evga to acknowledge there is an issue and stop charging people shipping to RMA cards that they full well know have an issue.

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jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 20:00:58 (permalink)
Bruno747
What the heck, I emailed gamers nexus as well asking that they investigate, if they can get NZXT to recall a bad pcie riser, maybe they can at least get evga to acknowledge there is an issue and stop charging people shipping to RMA cards that they full well know have an issue.




 
I am not convinced as I haven't seen the screenshot yet in GPUz that somehow said the power was limited to 380W on the supposed 450W VBIOS that supposedly took hold.
 
In other words the troubleshooting wasn't finished.
 
That or the program they were using to push the card.
 
 

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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 20:47:49 (permalink)
jankerson
All 3 of the FTW3 Ultra 3080's I have had here didn't have the problem, all 3 were easily pulling 450W.
 
And that is 3 different cards.
 
 

Congratulations. My 3090 ftw3 ultra has on average a 40 watt disparity between the first two connectors and the last. There have been sooooo many people with the exact same issue that it is pretty obvious a defect of some sorts. Maybe someone like Steve at gn could shine light on this obvious problem.

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jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 20:49:37 (permalink)
phroze
jankerson
All 3 of the FTW3 Ultra 3080's I have had here didn't have the problem, all 3 were easily pulling 450W.
 
And that is 3 different cards.
 
 

Congratulations. My 3090 ftw3 ultra has on average a 40 watt disparity between the first two connectors and the last. There have been sooooo many people with the exact same issue that it is pretty obvious a defect of some sorts. Maybe someone like Steve at gn could shine light on this obvious problem.



AH, no they aren't going to pull power equally across the 3 power connections, so what is your point?

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phroze
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:01:49 (permalink)
jankerson
phroze
jankerson
All 3 of the FTW3 Ultra 3080's I have had here didn't have the problem, all 3 were easily pulling 450W.

And that is 3 different cards.



Congratulations. My 3090 ftw3 ultra has on average a 40 watt disparity between the first two connectors and the last. There have been sooooo many people with the exact same issue that it is pretty obvious a defect of some sorts. Maybe someone like Steve at gn could shine light on this obvious problem.



AH, no they aren't going to pull power equally across the 3 power connections, so what is your point?

That is the point. I'm not going to argue with you.

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jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:02:48 (permalink)
phroze
jankerson
phroze
jankerson
All 3 of the FTW3 Ultra 3080's I have had here didn't have the problem, all 3 were easily pulling 450W.

And that is 3 different cards.



Congratulations. My 3090 ftw3 ultra has on average a 40 watt disparity between the first two connectors and the last. There have been sooooo many people with the exact same issue that it is pretty obvious a defect of some sorts. Maybe someone like Steve at gn could shine light on this obvious problem.



AH, no they aren't going to pull power equally across the 3 power connections, so what is your point?

That is the point. I'm not going to argue with you.



 
It's NORMAL, a NON ISSUE. 

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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:11:34 (permalink)
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 

Attached Image(s)

#40
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:15:18 (permalink)
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,

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jamexr
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:17:53 (permalink)
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans), or a bios update for that matter? All I said is EVGA is aware, yall wanted them to acknowledge the issue, no? Anyways, the point is EVGA IS aware of the issue, so there is no point in keeping with the bickering. We should hear an update on this issue from them soon, per the tweet (be it that a bios update fixes the issue or not, that's another thing).
post edited by jamexr - 2021/02/23 21:22:03
#42
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:19:15 (permalink)
jamexr
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans). This must be solved with a bios update. Anyways, the point is EVGA is aware of the issue, so there is no point in keeping with the bickering.




 
The OP was talking about the 3080.

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#43
jamexr
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:22:55 (permalink)
jankerson
jamexr
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans). This must be solved with a bios update. Anyways, the point is EVGA is aware of the issue, so there is no point in keeping with the bickering.




 
The OP was talking about the 3080.




Dude, you really lack reading skills. Read, and think before posting. I'll give you a clue, look at the screen grab again.
#44
donta1979
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:24:40 (permalink)
Just bring it up to Anshel Sag aka Russianhaxor it may end up on Forbes and or hit up tweaktown about it. So EVGA is taking care of it? am very late to this convo and its past 12am here haha.

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jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:35:49 (permalink)
jamexr
jankerson
jamexr
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans). This must be solved with a bios update. Anyways, the point is EVGA is aware of the issue, so there is no point in keeping with the bickering.




 
The OP was talking about the 3080.




Dude, you really lack reading skills. Read, and think before posting. I'll give you a clue, look at the screen grab again.




 
1st post in the thread, it's a 3080.
 
That would be the OP.

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#46
jamexr
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:39:14 (permalink)
jankerson
jamexr
jankerson
jamexr
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans). This must be solved with a bios update. Anyways, the point is EVGA is aware of the issue, so there is no point in keeping with the bickering.




 
The OP was talking about the 3080.




Dude, you really lack reading skills. Read, and think before posting. I'll give you a clue, look at the screen grab again.




 
1st post in the thread, it's a 3080.
 
That would be the OP.




Again, look at the screen grab. They are aware 3080s suffer from it too.
#47
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/23 21:41:26 (permalink)
jamexr
jankerson
jamexr
jankerson
jamexr
jankerson
jamexr
Calm down, EVGA is aware of the issue and we should see an update on this soon (my guess if the new bios updates for resizable bar...).
 
See the screen grab bellow:
 
 




 
That would be a Bios UPDATE, something that will have to be downloaded like the XOC BIOS.
 
Can't be done over PX1,




And who ever mentioned PX1? PX1 only updates the firmware (rgb, fans). This must be solved with a bios update. Anyways, the point is EVGA is aware of the issue, so there is no point in keeping with the bickering.




 
The OP was talking about the 3080.




Dude, you really lack reading skills. Read, and think before posting. I'll give you a clue, look at the screen grab again.




 
1st post in the thread, it's a 3080.
 
That would be the OP.




Again, look at the screen grab. They are aware 3080s suffer from it too.




 
There is no screen grab showing up. 
 
And the OP was talking about a 3080, he downloaded the 450W XOC Bios.
 
 

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#48
arestavo
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 04:25:05 (permalink)
Dabadger84
The issue with getting eVGA to officially respond & acknowledge that this is a problem with their cards will be it doesn't happen with ALL of them, just a fair lot of the people posting on these forums with 3090 FTW3 variants have this issue both on the stock BIOS & the "500W" Beta BIOS.
I've also went over this with eVGA through Customer Service emails when I had a 3090 FTW3 Hybrid & they said this was not something I could RMA the card for - for which I got called a "blatant liar" by another member, which I found to be hilarious when I'm just relaying information CS gave me as a reply.
 
At the end of the day, unless the card is performing significantly worse than others, aka "acting faulty", drawing insufficient power or hitting more than "power spec" on the PCIe slot (which is a misnomer, 75W is just the spec provided by the slot makers, the slot can handle much more than that, especially if your motherboard has additional PCIe power via something like a 6-pin PCIe power connector like a lot of eVGA boards do) - none of that behavior is something that would result in a recall, because it's not "dangerous".
 
Which is exactly why I'm on a Kingpin now that doesn't have "power" issues, at least not like the Hybrid FTW3 did; on that thing I saw Power Limit as low as 420W load at times in games, on the "500W" BIOS that doesn't work properly seemingly 90% of the time.  


You can RMA the card for >75W PCIE power draw on the stock, not XOC VBIOS with no OC on the GPU or VRAM. Claiming otherwise is a lie because I RMAd my 3090 FTW3 with EVGA for exactly that reason.

75W isn't a misnomer - it is one of the universal PCIE specifications that all PCIE devices must adhere to in order for the company to slap PCIE anywhere (marketing materials, the box, their website, etc.). Something, until now, only AMD with their old RX480s had a problem with, and they were hammered for it and had to came out with VBIOS and driver fixes. Other 3090 vendors don't have this issue, and are able to keep their PCIE power draw at 66W or even lower.

And yes, out of spec PCIE power draw can fry your board / card. Not all motherboards are built to handle out of spec PCIE power draw for extended periods - that's not the standard, 75W max is. Saying otherwise is misinformation at best, lying to cover up a problem at worst.

But keep up the lie (yours or the lying EVGA rep) and try to discourage others from RMAing for this reason. I'll keep calling out the lie.

But this was already explained to you by myself and others. Too bad I have to call you out again for bad information.
post edited by arestavo - 2021/02/24 04:31:59
#49
MDG73
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 06:15:15 (permalink)
jankerson
Bruno747
What the heck, I emailed gamers nexus as well asking that they investigate, if they can get NZXT to recall a bad pcie riser, maybe they can at least get evga to acknowledge there is an issue and stop charging people shipping to RMA cards that they full well know have an issue.




 
I am not convinced as I haven't seen the screenshot yet in GPUz that somehow said the power was limited to 380W on the supposed 450W VBIOS that supposedly took hold.
 
In other words the troubleshooting wasn't finished.
 
That or the program they were using to push the card.
 
 
 I don't really think you are someone we have to convince. Just saying.
 





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#50
MDG73
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 06:20:54 (permalink)
arestavo
Dabadger84
The issue with getting eVGA to officially respond & acknowledge that this is a problem with their cards will be it doesn't happen with ALL of them, just a fair lot of the people posting on these forums with 3090 FTW3 variants have this issue both on the stock BIOS & the "500W" Beta BIOS.
I've also went over this with eVGA through Customer Service emails when I had a 3090 FTW3 Hybrid & they said this was not something I could RMA the card for - for which I got called a "blatant liar" by another member, which I found to be hilarious when I'm just relaying information CS gave me as a reply.
 
At the end of the day, unless the card is performing significantly worse than others, aka "acting faulty", drawing insufficient power or hitting more than "power spec" on the PCIe slot (which is a misnomer, 75W is just the spec provided by the slot makers, the slot can handle much more than that, especially if your motherboard has additional PCIe power via something like a 6-pin PCIe power connector like a lot of eVGA boards do) - none of that behavior is something that would result in a recall, because it's not "dangerous".
 
Which is exactly why I'm on a Kingpin now that doesn't have "power" issues, at least not like the Hybrid FTW3 did; on that thing I saw Power Limit as low as 420W load at times in games, on the "500W" BIOS that doesn't work properly seemingly 90% of the time.  


You can RMA the card for >75W PCIE power draw on the stock, not XOC VBIOS with no OC on the GPU or VRAM. Claiming otherwise is a lie because I RMAd my 3090 FTW3 with EVGA for exactly that reason.

75W isn't a misnomer - it is one of the universal PCIE specifications that all PCIE devices must adhere to in order for the company to slap PCIE anywhere (marketing materials, the box, their website, etc.). Something, until now, only AMD with their old RX480s had a problem with, and they were hammered for it and had to came out with VBIOS and driver fixes. Other 3090 vendors don't have this issue, and are able to keep their PCIE power draw at 66W or even lower.

And yes, out of spec PCIE power draw can fry your board / card. Not all motherboards are built to handle out of spec PCIE power draw for extended periods - that's not the standard, 75W max is. Saying otherwise is misinformation at best, lying to cover up a problem at worst.

But keep up the lie (yours or the lying EVGA rep) and try to discourage others from RMAing for this reason. I'll keep calling out the lie.

But this was already explained to you by myself and others. Too bad I have to call you out again for bad information.



Would you find this in GPU-Z under PCIe Slot Power by chance? Sorry I'm a noob at this stuff.

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#51
ty_ger07
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 06:36:25 (permalink)
People who own a card which doesn't have the problem are notoriously skeptical about the problem existing.  I don't understand their logic.  "Mine works fine, so you must be doing something wrong".  Yeah, sure.  Why can they not look at all the evidence and draw a conclusion that some cards have the problem and some cards do not?  There are enough threads with enough evidence to believe that this problem does indeed affect some cards, for those who are willing to look.

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#52
finaltouch68
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 07:02:07 (permalink)
I can jump on this train never really looked at power consumption. 
I will say I haven't encountered any problems as of yet on this card. Have had it for months.
Would my 750W PSU be holding mine back?
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#53
arestavo
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 07:09:37 (permalink)
MDG73
Would you find this in GPU-Z under PCIe Slot Power by chance? Sorry I'm a noob at this stuff.


Yes, exactly. I used the average power draw during gaming and saw that some games caused up to 83W average power draw on my first card. Max was around 89W.

Another person mentioned that GPU-Z only reads the 12V power input for the PCIE slot power, and not 3.3V. I've not looked into this (and so cannot confirm or deny this info), but it does make sense if other vendors cap their cards at 66W as read by GPU-Z to stay under 75W max.
#54
huypho101!
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 08:11:30 (permalink)
I dont understand why jankerson is in such denial over the fact that people are having power draw issues with their cards lol
#55
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 10:41:28 (permalink)
huypho101!
I dont understand why jankerson is in such denial over the fact that people are having power draw issues with their cards lol




 
Has to do with most of the the ones I have seen were the issue wasn't the card, it was something else.
 
And also it does matter what program people are using to test the cards.
 
And their system specs, the game settings and or what is going on in the game or whatever.
 
If they are trying to use a game to test them then that could be their issue as MOST games will not push the cards hard enough to max out the power usage in the 1st place.
 
And then the constant variations of required usage in the game depending on what is going on.
 
Add to that the power draw across the PCIe connection will not be even and that is normal.
 
So using FURMARK as and example will push the card for everything it can do maxing out power draw, say 118% on the 3080 FTW3 Ultra.
 
But a game, even SOTTR might only push it to 110% MAX and that's the benchmark, not gameplay, that will be lower, I know this because I tested it on my system just to see.
 
 
 
 

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#56
213NSX
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 11:00:40 (permalink)
Bruno747
What the heck, I emailed gamers nexus as well asking that they investigate, if they can get NZXT to recall a bad pcie riser, maybe they can at least get evga to acknowledge there is an issue and stop charging people shipping to RMA cards that they full well know have an issue.




OMG I bet you were one of those kids in school that would narc on the cool kids and they would have to put you in your locker to teach you a lesson. I would legit bet my 10,000 shares of Nvidia on it.
#57
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 11:01:00 (permalink)
huypho101!
I dont understand why jankerson is in such denial over the fact that people are having power draw issues with their cards lol




 
Forgot to add my actual power draw as taken from my PSU by a direct hardware connection that shows what the PSU is actually providing to the connections as read internally in the digital PSU. And this is output power to the card itself, not from the wall.
 
8,9 and 10 are the PCIe connection for the card.
 
This is just running FURMARK, shows 468W power draw just from the 3x 8 Pin.
 
If you notice it's showing 12A, 15A and 12A so it's not even across the connections. so it would read in watts converted from Amps to Watts, 144W, 180W and 144W.
 
 


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#58
Turbo-12R
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 11:12:25 (permalink)
ty_ger07
People who own a card which doesn't have the problem are notoriously skeptical about the problem existing.  I don't understand their logic.  "Mine works fine, so you must be doing something wrong".  Yeah, sure.  Why can they not look at all the evidence and draw a conclusion that some cards have the problem and some cards do not?  There are enough threads with enough evidence to believe that this problem does indeed affect some cards, for those who are willing to look.




 
You playing this game again?  I'll ask the question for about the 10'th time to you.  Do you own this card?  Do you have a dog in this hunt?  What are your motives for taking every chance you have to tarnish this card?
 
Unless you have hands on experience with the card either performing as it should, or not performing as it should, you are just another voice with no actual experience.  Perhaps its post count as to what you are trying to accomplish.

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#59
jankerson
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Re: EVGA's response to my enquiry on the pcie power issues 2021/02/24 11:25:55 (permalink)
finaltouch68
I can jump on this train never really looked at power consumption. 
I will say I haven't encountered any problems as of yet on this card. Have had it for months.
Would my 750W PSU be holding mine back?
EVGA GeForce RTX 3080 FTW3 ULTRA GAMING
MSI OC = +105clock +1000mem
Running Heaven Benchmark
 




 
Run FURMARK and see what it's pulling, HEAVEN won't max out the cards power draw.

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#60
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