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MSim
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Re: EVGA layoffs 2019/05/31 20:57:41 (permalink)
MadmanRB
Yeah with any luck this is a hiccup, but kind of figured this may happen with Trumps Tariffs and the like


 
It was a self inflected wound. They released mediocre products that failed to sell. 
  • Overpriced and poorly design cases 
  • Overpriced and poorly design keyboards ($150 to under $50 within 6 months on the market)
  • Trying to enter gaming laptop market that is dominated by way bigger companies
 
EVGA was suppose to be a premium brand, but they branched out in areas they really shouldn't be in. They can't compete with Corsair, Logitech, Razer or SteelSeries in the peripherals market. Who requires a different software version for each peripheral you have installed. When a company like Corsair notices a design issue, they don't ignore it, they release a new version to address it. People didn't like Corsair Gaming tramp stamp logo a few years ago, Corsair listened to customers feedback and did away with it.
 

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Re: EVGA layoffs 2019/05/31 21:31:25 (permalink)
 
I'm glad EVGA at least are trying a few things, and a lot of members were pushing for it way back. The laptops are nice, but they came out too late when bigger brands had released similarly spec'ed models many months earlier ...but for a first foray into producing gaming laptops, EVGA made some really nice machines. The early keyboard also seemed to be delayed, so when finally released in one-color backlighting, many competitors were already doing RGB, although the most recent keyboard is very nice - decent switches, RGB backlit, looks good, and the LCD display as well. It's a very nice product and has a price that is in line with that, imho. Keep in mind that when you're not mass producing thousands of them, sure it's going to cost more per unit to make, but you have the EVGA service behind it, and quality. I'm still waiting for those pre-filled quick connect water cooling systems to come out that made an appearance a couple of years back. I wonder what happened to that.
 
The other option is just to pay to put your logo on some generic mid-level product and risk destroying your name by doing it. One of EVGA's biggest positives are premium product and premium service, and the resulting good will from enthusiasts. I hope they don't let that fall by the wayside ever.
 
 
post edited by Nereus - 2019/05/31 21:33:36

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libastral
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Re: EVGA layoffs 2019/05/31 22:19:57 (permalink) ☄ Helpfulby vegajf51 2019/06/01 08:51:46
Looks like it's time to go AMD.
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MSim
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Re: EVGA layoffs 2019/06/01 01:42:31 (permalink)
Whoever made that twitter post was on target about bad decisions being made on new products and about evga not the same company it was 5 years ago.
 
Z10 keyboard was first announced in 2014. Corsair rolled out it's first RGB keyboard using CherryMX RGB switch that same year. The old Z10 and new Z10 is not a premium product. Nothing about the generic screen says premium, not even the software for it. The keyboard has Keilh knockoff CherryMX switches. Logitech G19 keyboard that came out in 2009, you could watch a movie on it's full color screen. Do "premium" product have a fire sale with 6 months of it being on the market ($150 to under $50).
 
EVGA at one time did have a premium repair service. Customer with a damaged fan shroud or damaged cpu socket (pin damage) could pay for it to be repaired and still have a valid warranty.
 
 
 

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#34
Bruno747
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Re: EVGA layoffs 2019/06/01 08:12:37 (permalink) ☄ Helpfulby vegajf51 2019/06/01 08:51:19
libastral
Looks like it's time to go AMD.


Ya know I have said for a while I sighed Everytime evga dropped a new random product figuring between the prices and meh nature of most they couldn't be making too much money on these things.

This might just be the thing that makes them tighten the reigns.

I say drop every line but mobos, psus, and video cards. Possibly keep a line of shirts. Then drop some new AMD boards to rally lots of new interest.

Also trim the video card offerings back to like they used to be. 4 maybe 5 cards per chip with no more than 3 actual models. Reference, Reference Superclocked, icx, icx super clocked and kingpin. Wasn't there a mess of different coolers, colors, and speeds for the 1080ti? Reel that in.

My worst fear is EVGA would sell to someone like gigabyte to be their "premium" brand. Ugh *shudders*

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Re: EVGA layoffs 2019/06/01 10:23:36 (permalink)
Hmm yeah, I do wonder if the Restructuring is enough to get them to cross over into the "forbidden" region of AMD products they haven't done since.. AMD bought ATI I think? Though I guess that all depends on what incentives they have to to not go there in the first place (from Nvidia or elsewhere), and if those have changed.


 
 
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Re: EVGA layoffs 2019/06/01 11:34:08 (permalink)
To add to the above comment reel in the number of power supply models. Good gracious EVGA almost goes up in 50w increments with multiple versions per wattage. That's got to be costly to keep inventory, deal with vendors for so many models etc. I bet they could cut the psu line in half and see almost no sales loss. Just for example, if someone needs 630 watts, they can step from 600 to 700 without needing a 650 in there.

As for what Nvidia/intel might do if EVGA switches over. Who knows. The last company Nvidia screwed over was xfx if I remember right. That was when Nvidia was having issues getting the gtx 480 out the door and xfx picked up Radeon. Nvidia basically cut them off. I suppose they could do the same to EVGA. However if they were to do so, blackballing EVGA along with their insane pricing might just break the camel's back and see a large sale drop on the gaming side.
post edited by Bruno747 - 2019/06/01 11:36:46

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chrisdglong
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Re: EVGA layoffs 2019/06/01 11:44:26 (permalink)
I used to buy ALL of my graphics cards from EVGA, but my 2080Ti came from Asus. I also do not/have not ever bought any of their other products. EVGA used to be top of the industry for their quality cards and support, now they just don't stand out to me anymore. 
 
EDIT: I also bought motherboards from them that were pretty mediocre. My motherboards now come from Asus. I remember a while back that Youtube guy had his warranty declined by EVGA for having scratches on his motherboard around the PCIE slots from video card installation. I called Asus and they said it would not void a warranty with them. Then, I also started noticing that Asus puts a guard around that area on a lot of their motherboards, basically solving this issue. I just have to say, EVGA has went downhill significantly IMO. 
post edited by chrisdglong - 2019/06/01 11:51:07
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atfrico
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Re: EVGA layoffs 2019/06/01 14:59:24 (permalink)
I called Karma on this and not to the employees but for the person in command. If you see the glassdoor reviews that alone says about how former and current employees see and feel about the CEO of the company. 

Those who abuse power, are nothing but scumbags!
 The challenge of power is how to use it and not abuse it. When you abuse it, it reverses on you and it hurts you.The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
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Re: EVGA layoffs 2019/06/02 08:50:04 (permalink)
atfrico
I called Karma on this and not to the employees but for the person in command. If you see the glassdoor reviews that alone says about how former and current employees see and feel about the CEO of the company. 


Wow, that Glassdoor page is pretty bad...
#40
rusTORK
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Re: EVGA layoffs 2019/06/02 10:40:55 (permalink)
libastral
Looks like it's time to go AMD.

It's feel logic, but i founded some old news when Gainward was mad on ATI and some persons of OC left it and joined EVGA Europe.
 
I think it's not that simple to start making AMD products. I want to know more about such restrictions, but i don't think somebody from EVGA share this information.
 
Maybe for EVGA will be more simple to create new "brand"... i don't know... EMOBO maybe to just make AMD GPU and Motherboards.
 
I saw it everywhere... people want X570 motherboard from EVGA. Why they want it? Because of product quality, because of customer support. AMD showed nice products this year, maybe not excellent, but nice. And i see no reason to don't join this. When people ask: "Why EVGA don't make AMD products?" there is just one answer "EVGA make Intel and NVIDIA products.". No details why so? No engineers? Comlex development process? Need A LOT money (it's a good reason for such work!)?
#41
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Re: EVGA layoffs 2019/06/02 10:52:23 (permalink)
Damn.... stop trying to take over every aspect and make damn good video cards, CLC's, PSU's and be done with it
 




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Re: EVGA layoffs 2019/06/02 11:02:35 (permalink)
 
It's likely EVGA has some sort of license with Intel (and NVidia), that if they start selling AMD products, they will lose some sort of 'preferred third party' status/deals. Also having to gear up for a whole separate line (not just branding, but packaging, advertising, product specialists, techs for BIOS, a whole lot more spare parts, training for servicing etc etc etc) may be too expensive for their operating budget. In saying that, at some point EVGA may have to review things if Intel don't get their shizz together soon, particularly if Intel continue keeping prices far above AMD for similar performing products.
 
 
 

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vegajf51
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Re: EVGA layoffs 2019/06/02 11:06:42 (permalink)
libastral Looks like it's time to go AMD.


I think so also, even if just the CPU side of things. 
 
AMD is out selling Intel in the DIY market, EVGA's market. Heck on Amazon's Best seller list 4 out of the 5 best selling CPU's are AMD, 9900k is at #4.
 
Same thing for motherboards AMD has 4 out of the top 5, Intel's lone Z390 board is also at #4. 
 
With Ryzen 3000 I see this trend continuing, that is a lot of potential sales EVGA is missing out on. 

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lucidworld
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Re: EVGA layoffs 2019/06/02 12:10:28 (permalink)
libastral
Looks like it's time to go AMD.




It seems like a no-brainer. Still, I wonder about the logistics of the whole thing. They have never done AMD motherboards, one would figure there is a learning curve, and who knows how much time they have to steer the ship in the right direction.


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vegajf51
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Re: EVGA layoffs 2019/06/02 12:39:57 (permalink)
lucidworld
libastral
Looks like it's time to go AMD.




It seems like a no-brainer. Still, I wonder about the logistics of the whole thing. They have never done AMD motherboards, one would figure there is a learning curve, and who knows how much time they have to steer the ship in the right direction.


EVGA has made AMD boards before, AM2+ Athlon 64 days so it has been awhile.
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Re: EVGA layoffs 2019/06/02 13:16:33 (permalink)
vegajf51
lucidworld
libastral
Looks like it's time to go AMD.




It seems like a no-brainer. Still, I wonder about the logistics of the whole thing. They have never done AMD motherboards, one would figure there is a learning curve, and who knows how much time they have to steer the ship in the right direction.


EVGA has made AMD boards before, AM2+ Athlon 64 days so it has been awhile.


Glad some one caught it.

As for logistics, it can't be anyworse than trying to sell every preipheral known to man. Swap all those for amd mobos and I bet it's a net simplifier especially since you would be down by several production and procurement lines.

Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

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#47
bee144
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Re: EVGA layoffs or Slander? 2019/06/02 14:32:53 (permalink)
Tribbs
...I doubt EVGA is hurting that much.  


Turns out they are hurting that much.
 
So Andrew, the CEO, fired everyone but himself? Interesting.
 
Also, looks like EVGA is cutting back on their service quality already:
 
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""
post edited by bee144 - 2019/06/02 14:39:15
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Nereus
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Re: EVGA layoffs 2019/06/02 15:03:27 (permalink)
Bruno747
Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

Yeah I do recall some crap happening way back then. I think it was Shansmi (spelling?) was one person in particular that was a big loss to EVGA, and I believe it was due to disagreements with management at the time. The X58 platform was probably the best to date in terms of 'it just works'. Great BIOS work.
 
bee144
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""

Did they ever work weekends and holidays 24/7? The new hours are 16 hours a day, 7 days a week - that's pretty damn good imho. Many businesses run 9-5 Mon-Fri only.
 
But yeah.. amazing what a difference management can make. Look at FrozenCPU for an extreme example, lol.
 
 
 
post edited by Nereus - 2019/06/02 15:06:40

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atfrico
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Re: EVGA layoffs 2019/06/02 17:36:31 (permalink)
chrisdglong
atfrico
I called Karma on this and not to the employees but for the person in command. If you see the glassdoor reviews that alone says about how former and current employees see and feel about the CEO of the company. 


Wow, that Glassdoor page is pretty bad...


Yeap. I was extremely surprised to read those comments yet the CEO does not appear to care.
 
 
MSim
 
It was a self inflected wound. They released mediocre products that failed to sell. 
  • Overpriced and poorly design cases 
  • Overpriced and poorly design keyboards ($150 to under $50 within 6 months on the market)
  • Trying to enter gaming laptop market that is dominated by way bigger companies
 
EVGA was suppose to be a premium brand, but they branched out in areas they really shouldn't be in. They can't compete with Corsair, Logitech, Razer or SteelSeries in the peripherals market. Who requires a different software version for each peripheral you have installed. When a company like Corsair notices a design issue, they don't ignore it, they release a new version to address it. People didn't like Corsair Gaming tramp stamp logo a few years ago, Corsair listened to customers feedback and did away with it.
 


+1  you are absolutely right and on point MSim.  EVGA overestimated its name BRAND and products to be better than the already existing competitors....SMH. All i can say do not try to compete with the big dogs if you can beat them in their game.
My suggestion to EVGA is to focus on the products that can sale and stick to the companies that sell, not the ones that are hurting. Staying with Intel or Nvidia whose sales have been dropping in the past months, did not help with the situation at all. 
Just like many stated, EVGA should try and sell AMD boards because Ryzen 2 CPUs are going to be a hot sell this summer/year. This will be a great opportunity for EVGA to get that much needed money. 
 

Those who abuse power, are nothing but scumbags!
 The challenge of power is how to use it and not abuse it. When you abuse it, it reverses on you and it hurts you.The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
#50
wmmills
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Re: EVGA layoffs 2019/06/03 01:05:41 (permalink)
Nereus
Bruno747
Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

Yeah I do recall some crap happening way back then. I think it was Shansmi (spelling?) was one person in particular that was a big loss to EVGA, and I believe it was due to disagreements with management at the time. The X58 platform was probably the best to date in terms of 'it just works'. Great BIOS work.
 
bee144
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""

Did they ever work weekends and holidays 24/7? The new hours are 16 hours a day, 7 days a week - that's pretty damn good imho. Many businesses run 9-5 Mon-Fri only.
 
But yeah.. amazing what a difference management can make. Look at FrozenCPU for an extreme example, lol.
 
 
 


You mean Shamino Nereus??!? Or Shane, the web guy?

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#51
tech73x
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Re: EVGA layoffs 2019/06/03 06:54:36 (permalink)
It is times like this when the owner of the company needs to address the rumors and what is happening. Not only does it save face, but it keeps those "questions" at bay.
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Re: EVGA layoffs 2019/06/03 07:54:47 (permalink)
MSim
MadmanRB
Yeah with any luck this is a hiccup, but kind of figured this may happen with Trumps Tariffs and the like


 
It was a self inflected wound. They released mediocre products that failed to sell. 
  • Overpriced and poorly design cases 
  • Overpriced and poorly design keyboards ($150 to under $50 within 6 months on the market)
  • Trying to enter gaming laptop market that is dominated by way bigger companies
 
EVGA was suppose to be a premium brand, but they branched out in areas they really shouldn't be in. They can't compete with Corsair, Logitech, Razer or SteelSeries in the peripherals market. Who requires a different software version for each peripheral you have installed. When a company like Corsair notices a design issue, they don't ignore it, they release a new version to address it. People didn't like Corsair Gaming tramp stamp logo a few years ago, Corsair listened to customers feedback and did away with it.
 


Just some random insight. EVGA has been deviating from it's core philosophy for awhile now. EVGA is not Cooler Master or Corsair, where they do well with peripherals and cases. Do what you do best with laser focus on specific things, not try to be another company (badly). Get back to video cards and mobos with a focus on customer support. Deviating from that is going to make a mess of things.
#53
knightsilver
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Re: EVGA layoffs 2019/06/03 08:04:13 (permalink)
Agreed Brad, eVGA hasnt had a great motherboard since x58! Would be awesome if eVGA could focus on just motherboards, gpus and amazing customer service only again, but Im guessing someone is pulling strings again, and they cant see passed the black......


 "Where's, Fury?!"...
 
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Re: EVGA layoffs 2019/06/03 09:31:06 (permalink)
Market forces...
 
When you get into exclusivity agreements with component manufacturers and then those manufacturers loose mind share and performance dominance in the two sub sectors you cater to while at the same time experiencing the fallout from a series of product launch failures this is where you end up.
 
The C level would probably argue something like "Hence the attempt to diversify the product portfolio with products that fall outside the constraints of exclusivity agreements."
 
Blame intel for barely caring about the mainstream desktop segment and idling in its own complacency while price gouging for the same performance product year over year perpetually. Literally Sandy bridge was the last relevant architectural achievement. 
 
While your at it. Blame NVIDIA for price gouging as well. Their is not a prior precedent regarding pricing that would justify Nvidia recouping Turing R&D Capital expenditure in the first year of new product release.  Jensen fudged the numbers, misjudged the crypto market and consequently consumers and partners were given custody of the nonsense in the form of huge price hikes for Turing Silicon.
 
Business is about making big bets. Sometimes they pay off and sometimes they don't. Betting on NVIDIA and INTEL was a sure thing for many years. But those bets don't make it right and end up just enabling the anti consumer behavior that both Intel and NVIDIA have demonstrated recently.
 
Business is also about creating products and relationships that enable prosperity for all parties involved. The so called win, win , win.  A win for the manufacturer, a win for the distributor and a win for the consumer.
 
 
 
post edited by Zeddivile - 2019/06/03 10:08:23

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#55
Bruno747
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Re: EVGA layoffs 2019/06/03 13:40:31 (permalink)
wmmills
Nereus
Bruno747
Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

Yeah I do recall some crap happening way back then. I think it was Shansmi (spelling?) was one person in particular that was a big loss to EVGA, and I believe it was due to disagreements with management at the time. The X58 platform was probably the best to date in terms of 'it just works'. Great BIOS work.
 
bee144
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""

Did they ever work weekends and holidays 24/7? The new hours are 16 hours a day, 7 days a week - that's pretty damn good imho. Many businesses run 9-5 Mon-Fri only.
 
But yeah.. amazing what a difference management can make. Look at FrozenCPU for an extreme example, lol.
 
 
 


You mean Shamino Nereus??!? Or Shane, the web guy?


I don't know the names of the engineers. But I remember x58 from EVGA being truly beastly compared to everyone else. The the next round came and EVGA was late, had buggy boards, and took quite a while to get things stable.

At the same time, ASRock a board maker without too many awesome boards popped out the jaw dropping extreme 11 at the time.

Later discuccions brought up many rumors that the lead designers and real gear heads all split EVGA after x58. Suddenly other brands started to have really innovative boards and EVGAs became rather bland. Intoducing things like right angle plugs vs raw power and capability. Things that didn't take too much skill to implement.

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#56
jasoncodispoti
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Re: EVGA layoffs 2019/06/03 13:54:28 (permalink)
Well this explains the changes in support hours... Hopefully this does not impact customer service any more than it already has, EVGAs support is what separates EVGA from the rest of the flock. 

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#57
Nereus
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Re: EVGA layoffs 2019/06/03 14:30:23 (permalink)
wmmills
Nereus
Bruno747
Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

Yeah I do recall some crap happening way back then. I think it was Shansmi (spelling?) was one person in particular that was a big loss to EVGA, and I believe it was due to disagreements with management at the time. The X58 platform was probably the best to date in terms of 'it just works'. Great BIOS work.
bee144
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""

Did they ever work weekends and holidays 24/7? The new hours are 16 hours a day, 7 days a week - that's pretty damn good imho. Many businesses run 9-5 Mon-Fri only.
But yeah.. amazing what a difference management can make. Look at FrozenCPU for an extreme example, lol.

You mean Shamino Nereus??!? Or Shane, the web guy?

I remember the name Shamino too, but I think it was Shansmi or something like that - he did a lot of the BIOS work back then. ..or maybe it was Shamino. Whatever, it was definitely a loss to EVGA.
 
 

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#58
GTXJackBauer
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Re: EVGA layoffs 2019/06/03 19:46:14 (permalink)
Nereus
wmmills
Nereus
Bruno747
Also looking at the glass door stuff, I wonder if it isn't management like this that caused them to loose the kick-ass Mobo designers that all left around the end of x58.

Yeah I do recall some crap happening way back then. I think it was Shansmi (spelling?) was one person in particular that was a big loss to EVGA, and I believe it was due to disagreements with management at the time. The X58 platform was probably the best to date in terms of 'it just works'. Great BIOS work.
bee144
New support hours, "Starting June 3rd, 2019 EVGA's global customer service office located in California, United States will be changing its hours of operation. The new hours of operation will be from 6AM PT to 10PM PT, 7 days a week. All support requests outside of this time will be processed in the order they are received the following business day. We appreciate your understanding and look forward to supporting all of your EVGA products. Thank You, EVGA Management""

Did they ever work weekends and holidays 24/7? The new hours are 16 hours a day, 7 days a week - that's pretty damn good imho. Many businesses run 9-5 Mon-Fri only.
But yeah.. amazing what a difference management can make. Look at FrozenCPU for an extreme example, lol.

You mean Shamino Nereus??!? Or Shane, the web guy?

I remember the name Shamino too, but I think it was Shansmi or something like that - he did a lot of the BIOS work back then. ..or maybe it was Shamino. Whatever, it was definitely a loss to EVGA.




I remember the story but not his name.  He was EVGA's top engineer who made amazing boards for them.  Asus came in and scooped him up after X58 hence why you still see amazing board from Asus and a somewhat plain board from EVGA imho.  I think EVGA has amazing boards for overclocking since the top guys design and build those boards but outside of that, there's nothing there.  No amazing design/ARGB on the boards or pump headers, decent working software or w/e Asus has been doing for years now.  Some might disagree and like what they have and others like myself want to see more but to each their own at the end of the day I guess.

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#59
tresnugget
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Re: EVGA layoffs 2019/06/03 21:20:06 (permalink)
Am I the only one who realizes that the Z30 Dark and X299 Dark are two of the best overclocking motherboards on the market? The x58s were great, but come on! The Asus Apex boards are close but spec wise the EVGA boards are better, and this is coming from a z390 apex owner. I needed more USB 3.1 so I went with the Apex. Do they have pretty lights? No. But they're minimalist and get the job done better than any other product on the market.
post edited by tresnugget - 2019/06/03 21:23:47

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#60
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