NordicJedi

Nereus


Ah ok thanks re native vs 3rd party controlled SATA 6Gbps.
Two native is enough for my SSD o/s and games drives, the rest of my drives are 7200rpm mechanical drives, and I believe with mechanical drives there really isn't that much of a difference between SATA 3Gbps & 6Gbps... so I can disable the 3rd party controller :)   ..Marvell SATA3 controller slows boot time anyway :P (at least it does on my x58 770 mobo).

For what it's worth, the 770 uses a Marvell 88SE9128 chipset, while the Dark uses a Marvell 9230 chipset for SATA III.

iamSneaky

It isn't a rip off, they offered you a full refund which normally doesn't happen. You elected not to take the refund and instead keep the motherboard. I have no idea when you bought it but my guess is you had no idea they were going to release a new x79 mobo. You basically indicated you were just going to take the $400 loss.  If EVGA provides you with a new board at not cost they will have to do the same for everyone else and that just wont happen. At most you may get free shipping which still isn't fair as there are others that have spent way more than you on RMA + mobo.


Ahem ... rip off yes, it sure is. Purchasing a product isn't always just the price of said product.
Am I supposed to sit back, take the refund and just accept that the price I paid to get it is what I must suffer?
Are you kidding, Ok why don't you go and set a match to $200, watch it burn and tell me you were happy that you did it.
I bought it at the start of November 2012 when there was no mention of the X79 DARK.
So, you are saying that even if I did know it was going to be released, it is my fault for buying the X79 FTW? If so ... wow lmao.
You are dead right though, EVGA should be swapping out all customers MB that have spent a fortune in the RMA process.
EVGA has the data and know who those customers are. We paid initially for a motherboard that doesn't work,
now we have to pay more for one that does ... pfft what a joke. They should have done a recall in the beginning
but noooo, they continued to sell a product that they KNEW was flawed and let their customers suffer.
Oh it's OK, we are still making money from sales, we will just ignore all of the posts on the forums .... AND THEY DID!
For over a year!
I'd be out of business if I treated my customers that way.

Look at the Auto industry, when flaws are found in cars they do a recall, if the SLI, FTW, and Classified X79 MB's
were cars, I wonder how many people would be dead by now?

This whole EVGA X79 fiasco is a disgrace and their step up option to it's customers, who SHOULD have gotten a
WORKING MB in the beginning is just a slap in the face. Yeah you can finally have a working MB but
you have to pay twice as much as any other X79 MB on the market atm.
EVGA have effectively passed the cost of THEIR STUFF UP onto us ... how does that sit with all of you?

As I said, if I am not satisfied with the option I am given, then I will be making sure others know.

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

Nereus

Rei86

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

And if they can't fix it they replace it with another of the same model, and if the same model has the same issues they give you a refund or you can act on lemon law and sue them.

The difference is most Auto Manufactures will give you a working product after a recall, not something that's still broken.  They also don't make you pay for anything when you bring it in for service for that said recall.

Also they pull the model and stop further sales of said model till they fix the problem if its a wide spread issue.  I see that EVGA still has all X79 boards for sale with said issues, and Z77 products. 

Thing is, motherboards don't slam into power poles at 100mph due to a fault, instantly killing those traveling in it. Cars can. Can't compare the two, sorry.

Actually I suppose a motherboard could slam into a power pole at 100mph if the owner was angry enough at it, but that would be intentional, and caused by the person throwing it.. also it would be unlikely to kill anyone.. unless someone happened to walk past at just the right moment (or wrong moment in this case) and catch the motherboard in the face. I think that could probably do some damage. 

killer_hz

Rei86

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

And if they can't fix it they replace it with another of the same model, and if the same model has the same issues they give you a refund or you can act on lemon law and sue them.

The difference is most Auto Manufactures will give you a working product after a recall, not something that's still broken.  They also don't make you pay for anything when you bring it in for service for that said recall.

Also they pull the model and stop further sales of said model till they fix the problem if its a wide spread issue.  I see that EVGA still has all X79 boards for sale with said issues, and Z77 products. 

that's only in the first 30 days of buying a car. we are talking about recalls. and trust me i own a VW and they do not give you the same model if they can't fix it. they have you keep coming in and trying to fix. which means time off work and what not.

and they do not what so ever pull the car and stop selling. do not be naive.

so like i referenced, like the car industry he should RMA it till it's satisfactory. he didn't he chose not to do nothing but complain about all the $$$ he has spent.

they offered him a full refund - he said no
they offered him to RMA again - he said no
they offered to send him brand new board - he said no.

this is on him.

does EVGA have a lot to make up for - yes
did EVGA lose a lot of customers - yes
am i a fan boy - yes

the fact of the matter is, they are offering a great deal on a new board to users that bought something they were not satisfied with. at the end of the day that says something.
try to find what other vendors offer options like this there aint many.

Nereus
 

Rei86

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

And if they can't fix it they replace it with another of the same model, and if the same model has the same issues they give you a refund or you can act on lemon law and sue them.

The difference is most Auto Manufactures will give you a working product after a recall, not something that's still broken.  They also don't make you pay for anything when you bring it in for service for that said recall.

Also they pull the model and stop further sales of said model till they fix the problem if its a wide spread issue.  I see that EVGA still has all X79 boards for sale with said issues, and Z77 products. 

Thing is, motherboards don't slam into power poles at 100mph due to a fault, instantly killing those traveling in it. Cars can. Can't compare the two, sorry.

Actually I suppose a motherboard could slam into a power pole at 100mph if the owner was angry enough at it, but that would be intentional, and caused by the person throwing it.. also it would be unlikely to kill anyone.. unless someone happened to walk past at just the right moment (or wrong moment in this case) and catch the motherboard in the face. I think that could probably do some damage. 

Rei86

killer_hz

Rei86

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

And if they can't fix it they replace it with another of the same model, and if the same model has the same issues they give you a refund or you can act on lemon law and sue them.

The difference is most Auto Manufactures will give you a working product after a recall, not something that's still broken.  They also don't make you pay for anything when you bring it in for service for that said recall.

Also they pull the model and stop further sales of said model till they fix the problem if its a wide spread issue.  I see that EVGA still has all X79 boards for sale with said issues, and Z77 products. 

that's only in the first 30 days of buying a car. we are talking about recalls. and trust me i own a VW and they do not give you the same model if they can't fix it. they have you keep coming in and trying to fix. which means time off work and what not.

and they do not what so ever pull the car and stop selling. do not be naive.

so like i referenced, like the car industry he should RMA it till it's satisfactory. he didn't he chose not to do nothing but complain about all the $$$ he has spent.

they offered him a full refund - he said no
they offered him to RMA again - he said no
they offered to send him brand new board - he said no.

this is on him.

does EVGA have a lot to make up for - yes
did EVGA lose a lot of customers - yes
am i a fan boy - yes

the fact of the matter is, they are offering a great deal on a new board to users that bought something they were not satisfied with. at the end of the day that says something.
try to find what other vendors offer options like this there aint many.

Its not on the 1st 30 days as you can enact upon the lemon law anytime the car is in warranty.  And it changes from state to state in the USA.
And again when you have a recall on a car they don't charge you for the service, you do however for RMA's as you'll end up paying shipping fees that will end up costing more than the board itself with no fix at hand. 

With as many complaints as EVGA has gotten with the X79 series they should have pulled the product from sales, but they still have it up for sale suckering in the unlucky.  Hell if you remember on newegg they had to purge all the reviews on the product since it was dinged with so many negative reviews and finally pulled the product for sale.

Nereus

Rei86

killer_hz
in the auto industry they do a recall but you don't get a new car as replacement. They fix the problems and send you back in your car. SAME goes for RMA, you send to them, they fix or try and get it back.

And if they can't fix it they replace it with another of the same model, and if the same model has the same issues they give you a refund or you can act on lemon law and sue them.

The difference is most Auto Manufactures will give you a working product after a recall, not something that's still broken.  They also don't make you pay for anything when you bring it in for service for that said recall.

Also they pull the model and stop further sales of said model till they fix the problem if its a wide spread issue.  I see that EVGA still has all X79 boards for sale with said issues, and Z77 products. 

Thing is, motherboards don't slam into power poles at 100mph due to a fault, instantly killing those traveling in it. Cars can. Can't compare the two, sorry.

Actually I suppose a motherboard could slam into a power pole at 100mph if the owner was angry enough at it, but that would be intentional, and caused by the person throwing it.. also it would be unlikely to kill anyone.. unless someone happened to walk past at just the right moment (or wrong moment in this case) and catch the motherboard in the face. I think that could probably do some damage. 

Yes you can, both are faulty products.  And in the case of Toyota it was stupid drivers and carpets being pushed behind the peddles. 

Same for Ford explorer error: high center of gravity vehicle + under/over inflated tires that where going bald + stupid driver = fatal incident.

In either case they pull the said vehicle from sales.  Toyota did it, Ford did it, Range Rover did it, Honda did it, GM does it, etc etc.