CAxVIPER

bigmyke

Thanks for Clarification! I"m so happppy.  Now more info on the RMA program for those who wish to exchange for their current x79 to a x79 dark motherboard

It will just be step up and they will just allow everyone to do it no matter when you purchased. It wont be free though, you will still have to pay the difference + tax + shipping both ways. At least that is how I figure they will do it. 

ILikeBeans

tonschk

EVGA_JacobF

Its the same size as X79 Classified.

Wrong, the X79 Dark is the same size as the X79 FTW

Wrong, look at it again. There is no way to put another PCIe slot in the length of the FTW PCB for quad SLI

junsupernutz

still no new of when it will be release ?

CAxVIPER

bigmyke

Thanks for Clarification! I"m so happppy.  Now more info on the RMA program for those who wish to exchange for their current x79 to a x79 dark motherboard

It will just be step up and they will just allow everyone to do it no matter when you purchased. It wont be free though, you will still have to pay the difference + tax + shipping both ways. At least that is how I figure they will do it. 

maskedmenace

CAxVIPER

bigmyke

Thanks for Clarification! I"m so happppy.  Now more info on the RMA program for those who wish to exchange for their current x79 to a x79 dark motherboard

It will just be step up and they will just allow everyone to do it no matter when you purchased. It wont be free though, you will still have to pay the difference + tax + shipping both ways. At least that is how I figure they will do it. 

No offense but, you're missing those individuals that paid for 4/5 ARMA's only to find out they wasted their money, at 80$/per because EVGA knew the entire time that the motherboard was broken.

They even continue to sell, the broken product...So, they're still spreading this useless motherboard to more people that didn't inform themselves prior to purchasing.

If they had pulled the run and actually accounted for their mistakes, your point would hold water but, as is, some people on here have invested far beyond retail in getting their broken product to work because EVGA told them that the next one, might work...

maskedmenace

CAxVIPER

maskedmenace
No offense but, you're missing those individuals that paid for 4/5 ARMA's only to find out they wasted their money, at 80$/per because EVGA knew the entire time that the motherboard was broken.

They even continue to sell, the broken product...So, they're still spreading this useless motherboard to more people that didn't inform themselves prior to purchasing.

If they had pulled the run and actually accounted for their mistakes, your point would hold water but, as is, some people on here have invested far beyond retail in getting their broken product to work because EVGA told them that the next one, might work...

You had 30 days to return it, no one forced you to keep it nor did anyone force you to RMA it. So expecting to get a free motherboard because you elected not to return it is ridiculous. You should be happy that EVGA is even going to offer to try and remedy this whole situation. 

Again, EVGA told many customers that an RMA would solve their situation and did not, well beyond the 30 day window.

I had customers that used the motherboards for significantly longer than 30 days before deciding that they no longer wished to use a failed product.

You claim I had 30 days and yet, the RMA's and the faults of the situation, actually weren't mine as a business owner nor as an individual...

I paid retail, at launch, for every motherboard I had PLUS the RMA's...Were I to do the math, I paid roughly $500 per board.

Where's my refund for the broken product I paid for, while EVGA continually promised me that each RMA would fix my problem? Only, it never did?

I'm not disagreeing that the buyer shares a burden but, once again, this isn't the customer's burden.

maskedmenace

CAxVIPER

maskedmenace
Again, EVGA told many customers that an RMA would solve their situation and did not, well beyond the 30 day window.

I had customers that used the motherboards for significantly longer than 30 days before deciding that they no longer wished to use a failed product.

You claim I had 30 days and yet, the RMA's and the faults of the situation, actually weren't mine as a business owner nor as an individual...

I paid retail, at launch, for every motherboard I had PLUS the RMA's...Were I to do the math, I paid roughly $500 per board.

Where's my refund for the broken product I paid for, while EVGA continually promised me that each RMA would fix my problem? Only, it never did?

I'm not disagreeing that the buyer shares a burden but, once again, this isn't the customer's burden.

I'm confused why you guys complain but didn't do anything about it. If you were spending this much all you had to do was file with small claims($25 to file) and you could of have had all your money back. EVGA approves returns past 30 days also. I've seen it done with the z77 FTW.  Oh plus you could have had EVGA pay for RMA

LOL.

Prior to dispensing legal advice, I'd suggest you contact your lawyer or at least do some solid research.

Filing a small claims case takes far more than $25 particularly considering where EVGA is located...In English, I'd never recoup the full amount that I spent. So, better luck next time.

EVGA hasn't paid for the ADVANCED RMA'S that many of us sought with the guarantee of a working product. You seem to completely ignore the fact that every RMA an individual made, was only accepted because EVGA promised a working product -- News flash, it never came.

Jacob, admitted the motherboard had hardware faults AFTER about 4-5 months of ownership...Yet, they still sold the product...Knowingly. That's a game-changer.

Your idea for making up the difference is actually a good one, I'll tally the ARMA's I made at my customer's request (Each time EVGA promised a working product) and I'll expect a check from EVGA for the difference + the new boards...Thanks for the idea!

dustingg

CAxVIPER

maskedmenace

CAxVIPER

maskedmenace
Again, EVGA told many customers that an RMA would solve their situation and did not, well beyond the 30 day window.

I had customers that used the motherboards for significantly longer than 30 days before deciding that they no longer wished to use a failed product.

You claim I had 30 days and yet, the RMA's and the faults of the situation, actually weren't mine as a business owner nor as an individual...

I paid retail, at launch, for every motherboard I had PLUS the RMA's...Were I to do the math, I paid roughly $500 per board.

Where's my refund for the broken product I paid for, while EVGA continually promised me that each RMA would fix my problem? Only, it never did?

I'm not disagreeing that the buyer shares a burden but, once again, this isn't the customer's burden.

I'm confused why you guys complain but didn't do anything about it. If you were spending this much all you had to do was file with small claims($25 to file) and you could of have had all your money back. EVGA approves returns past 30 days also. I've seen it done with the z77 FTW.  Oh plus you could have had EVGA pay for RMA

LOL.

Prior to dispensing legal advice, I'd suggest you contact your lawyer or at least do some solid research.

Filing a small claims case takes far more than $25 particularly considering where EVGA is located...In English, I'd never recoup the full amount that I spent. So, better luck next time.

EVGA hasn't paid for the ADVANCED RMA'S that many of us sought with the guarantee of a working product. You seem to completely ignore the fact that every RMA an individual made, was only accepted because EVGA promised a working product -- News flash, it never came.

Jacob, admitted the motherboard had hardware faults AFTER about 4-5 months of ownership...Yet, they still sold the product...Knowingly. That's a game-changer.

Your idea for making up the difference is actually a good one, I'll tally the ARMA's I made at my customer's request (Each time EVGA promised a working product) and I'll expect a check from EVGA for the difference + the new boards...Thanks for the idea!

Either ways it doesn't really matter. EVGA is going to offer what they are going to offer and that is what everyone will get. I accepted the $250 loss on my z77 ftw that took me 6 months to sell because no one wanted to deal with the issues. 

I'm afraid to ask, but what issues did you run into with the Z77?

chump7431

Halo_003

Can we possibly get an updated ETA, I was under the impression it was supposed to be early June. It's essentially mid June now. And can we get more details on the support/step up for X79 owners?

If I remember correctly Jacob mentioned early July in one of his interviews at Computex

http://www.youtube.com/watch?v=zTNQBos9Mgc