☢ OMG A FURRY ☢
Here is the problem I see with all of this; 

Most X79 boards are working fine.
A few people are complaining about issues with the board here in the forums. Those are the same people who seem to keep complaining about the same issues, after getting their board replaced.
From that, one could logically come to the conclusion that those who are having the same problems with their X79 after multiple replacements are just doing something wrong.

 


The actual problem is that you don't see.
 
I own a business. I've actually dumped the custom building/repair side of my business for a few reasons, mostly related to this issue in the industry in general but, let me put this in perspective.
 
The X79 Classified when it launched was well over $350...In fact, Newegg Business (The distributor through whom I bought these from) had them for $364.99 + Shipping. I ordered 11. The total order I paid from Newegg was: @$4100 including shipping and I ordered some SSD's which, in the scheme of UPS's shipping service, don't add to the overall cost.
 
So anyway, $4100 for what I thought would be, a quality product. 
 
Why didn't I order from EVGA? I'm not getting into that here but...They've had some issues in the past and I prefer to deal with a middle man, especially when it comes to EVGA...I'm not airing dirty laundry, here.
 
So, 11 motherboards. 5 were immediately RMA'd because they just didn't work. 4 were "acceptable", 1 actually worked as advertised, 1 came with bent pins.
 
My Newegg distributor told me that, they had packed my order DIRECTLY from the EVGA shipment because I was among the first to order the product, period. So they basically, took it off of a skid, slapped a UPC on it, registered it and put it in my box.
 
Upon calling EVGA about my bent pin situation, I was informed that it was my fault, that I had bent the pins because EVGA checks every single board going out (I assure you that 3-4 other retailers "Recently" have received bent pin product DIRECTLY from EVGA) and I'd basically have to suck up the cost...Ship it back and if it couldn't be fixed, deal with it.
 
Newegg, covered me without a question because of how much business I do with them (BTW, in over $100k of orders for 2 years, this was my first ever request for a refund via Newegg) and actually as I was told later, Newegg later got stiffed for the bill (That's hearsay but, I believe it).
 
Fast forward to the other 10 motherboards. Not a single 1 of the 10 I originally installed, is in service today. They've all seen 2-3 RMA's, I actually had a customer request to "eat his $$$ order" and he took his frustrations out on the motherboard...The other 9, sit in the back of the office because it's no longer worth dealing with EVGA.
 
Ultimately, I LOST $3800 out of my pocket due to EVGA's lack of service. That's a $3800 lesson, I'll NEVER forget.
 
I'm not the only one...I know of 2-3 other major builders that refuse to use the motherboard, even Cyberpower will laugh at you if you request it...It's a horrible product.
 
EVGA USED to be an amazing motherboard company, they USED to be what every retailer strive to be, they USED to have amazing motherboard customer service...Now -- Look at this thread, the one before it, the guys that have had issues for a YEAR + and EVGA refuses to fix their issues//address their problems...It's disgusting.
 
I 100% switched my business over to Asus after that, their CS is incredibly hit or miss but, of those 11 RIVE re-installs, guess how many I've had fail? -- 0.
 
I'm sorry sir but, once again, you don't see and this issue is a major one...One that should deter every single one of you from buying this product until the past issues are addressed, period.

KimbaWLion

ALL I can say is WOW! Its why I really like the forum here. MOST people are rather polite but when I need backing I GET IT! I found it always pays to be polite even when your treated poorly as my mother DRILLED into that 2 wrong thing... But to lose THAT much $$$ ouch!!! I feel for you! I lost that much with other things but not like the way you did...
I am getting the feeling that this IS a lost cause. We'll know by June at the latest but we AT LEAST need to be acknowledged that something will or will not be done. THAT is not beating a dead horse that is asking to be respected, but after reading above I get the feeling this is how I am going to feel intenally after all is said and done I want to be wrong but the previous post tells me a few things...

 
 
Beating a dead horse....
 

maskedmenace

☢ OMG A FURRY ☢
Here is the problem I see with all of this; 

Most X79 boards are working fine.
A few people are complaining about issues with the board here in the forums. Those are the same people who seem to keep complaining about the same issues, after getting their board replaced.
From that, one could logically come to the conclusion that those who are having the same problems with their X79 after multiple replacements are just doing something wrong.

 


The actual problem is that you don't see.

I own a business. I've actually dumped the custom building/repair side of my business for a few reasons, mostly related to this issue in the industry in general but, let me put this in perspective.

The X79 Classified when it launched was well over $350...In fact, Newegg Business (The distributor through whom I bought these from) had them for $364.99 + Shipping. I ordered 11. The total order I paid from Newegg was: @$4100 including shipping and I ordered some SSD's which, in the scheme of UPS's shipping service, don't add to the overall cost.

So anyway, $4100 for what I thought would be, a quality product. 

Why didn't I order from EVGA? I'm not getting into that here but...They've had some issues in the past and I prefer to deal with a middle man, especially when it comes to EVGA...I'm not airing dirty laundry, here.

So, 11 motherboards. 5 were immediately RMA'd because they just didn't work. 4 were "acceptable", 1 actually worked as advertised, 1 came with bent pins.

My Newegg distributor told me that, they had packed my order DIRECTLY from the EVGA shipment because I was among the first to order the product, period. So they basically, took it off of a skid, slapped a UPC on it, registered it and put it in my box.

Upon calling EVGA about my bent pin situation, I was informed that it was my fault, that I had bent the pins because EVGA checks every single board going out (I assure you that 3-4 other retailers "Recently" have received bent pin product DIRECTLY from EVGA) and I'd basically have to suck up the cost...Ship it back and if it couldn't be fixed, deal with it.

Newegg, covered me without a question because of how much business I do with them (BTW, in over $100k of orders for 2 years, this was my first ever request for a refund via Newegg) and actually as I was told later, Newegg later got stiffed for the bill (That's hearsay but, I believe it).

Fast forward to the other 10 motherboards. Not a single 1 of the 10 I originally installed, is in service today. They've all seen 2-3 RMA's, I actually had a customer request to "eat his $$$ order" and he took his frustrations out on the motherboard...The other 9, sit in the back of the office because it's no longer worth dealing with EVGA.

Ultimately, I LOST $3800 out of my pocket due to EVGA's lack of service. That's a $3800 lesson, I'll NEVER forget.

I'm not the only one...I know of 2-3 other major builders that refuse to use the motherboard, even Cyberpower will laugh at you if you request it...It's a horrible product.

EVGA USED to be an amazing motherboard company, they USED to be what every retailer strive to be, they USED to have amazing motherboard customer service...Now -- Look at this thread, the one before it, the guys that have had issues for a YEAR + and EVGA refuses to fix their issues//address their problems...It's disgusting.

I 100% switched my business over to Asus after that, their CS is incredibly hit or miss but, of those 11 RIVE re-installs, guess how many I've had fail? -- 0.

I'm sorry sir but, once again, you don't see and this issue is a major one...One that should deter every single one of you from buying this product until the past issues are addressed, period.

 
Thank you, you 've helped me make my decision 

☢ OMG A FURRY ☢

Johnny_Utah
"Most" boards are working correctly?"  LOL.  
It's obvious you know nothing about the problems on the X79 and really have no right to assume anything about people on these forums with a LOT more hardware experience than you do.  See, this is what happens when pre-teens take a virus off their grandma's computer and think they are hardware/software experts.  Do us all a favor and post somewhere else, far, far away from here.  

I'll just leave this here.



No problems, EVER. 
USB3 to Sata 3 adapter going to an SSD; no USB3 issues, EVER.

So you are one of the few people without issues. I've heard about and seen way more issues than I have good things. 

Hence why I avoided EVGA after my z68 FTW, for any future motherboards. It was pretty disappointing to wait such a long time compared to other companies for the Ivy bios update, don't get me wrong though, 0 issues since day 1. Sadly If it took that long to support Ivy processors, I imagine getting stability in other areas is just as troubling (if not, nonexistent).

Gigabyte and ASRock have been good to me, and I'll see how the Rampage IV E from Asus handles soon enough to. Kind of glad EVGA slacked in the board category (not for those who lost more though :-/ ), if they didn't, I'd probably still only use them.

mpetts

It's funny, I got the same kind of treatment from a few individuals when I first got my EVGA Z77 FTW motherboard, which had all kinds of problems. I got told I was "doing it wrong". That my CPU was to blame for my RAM not running at rated speeds, and so on. Really?
 
Considering that I have a degree in Computer Science, I have CCNA, CCNP, CCDP, MCSE, MCSA, RHCE, VCP and more current certifications. I've been a CTO, currently working as a senior Systems Engineer, make pretty damn good money and I deal with high-end networking equipment and server hardware every single day, the fact that someone would be so condescending to say that I didn't know what I was doing was laughable.
 
I respect that some people may not have issues, but just because YOU don't have problems, don't be so quick to dismiss those that do. That's just rude, and quite frankly, wrong.

 
Yep. I install networks/full design...I'm human and I make mistakes, I get it but, to treat me like I'm incompetent and when I was basically blamed for bending the pins on the motherboard -- That was it for me. 
 
I'm not exactly unfamiliar with the stupidity that surrounds our profession but, I've been doing this for over a decade and they were bent before I even opened the box.
 

☢ OMG A FURRY ☢
I'll just leave this here.
No problems, EVER. 
USB3 to Sata 3 adapter going to an SSD; no USB3 issues, EVER.

 
Sir, 1 working product out of 1000 does not a successful company, make.
 
USB3 has never worked on a single one of the boards behind me...That's a 100% failure rate. I've spoken to 3 other major builders that refuse to use this product, even Alienware was weary.
 
I've been here since the beginning, made a new name in 08 -- I've never seen a section of this forum, so dead on a high-end product...Why do you ask? Simple answer, most of the major contributors, purchased this product and felt burned so, they no longer come here.
 
Beyond that, look around this forum...Of everyone I've seen post there are maybe a dozen X79 Classy boards working...And the rest, people just don't know their motherboard isn't 100%. Think about it, we're enthusiasts...How many "normal" computer users have these motherboards and just don't know they're "broken"? About half or more, would be accurate.
 
This was not a successful launch for EVGA and worst part is, they've publicly shafted us after acknowledging the hardware issues on the board.
 
...All around, it leaves a bad taste...One that you don't want to taste again.

☢ OMG A FURRY ☢

Johnny_Utah
"Most" boards are working correctly?"  LOL.  
It's obvious you know nothing about the problems on the X79 and really have no right to assume anything about people on these forums with a LOT more hardware experience than you do.  See, this is what happens when pre-teens take a virus off their grandma's computer and think they are hardware/software experts.  Do us all a favor and post somewhere else, far, far away from here.  

I'll just leave this here.

(Edit: Image Deleted.)

No problems, EVER. 
USB3 to Sata 3 adapter going to an SSD; no USB3 issues, EVER.

 
I don't know whether to laugh or cry.  What is wrong with you?  Seriously.
 
 
"My board works so that MUST mean that everyone whose board doesn't work must not know what they are doing".  ---  wow, just wow.

Wow. I haven't been on the forums for a while since I parted my last machine and went sans-silicon for a year (yes it can be done).
 
It scares me that this is happening. I've never had any motherboard (and I've seen quite a few) have bad pins. I also had great experiences with the EVGA team (although the supply of the 4-way SLI Classified MBs diminished and we were left without replacement options). They truely tried everything to help. Blindly accusing the customer as suggested just doesn't seem believeable to me. Getting the orders through newegg gave me a few bad motherboards until now - EVGA or others alike. It seems prior to shipping they transport them and load weight on the packages. Crush damage seems to be the biggest problem, as with the vertical stack of the classified almost always arriving bent to the side as a result. Maybe we need to take a step back and try to work together to find where the problems really are before we burn bridges. I've enjoyed using EVGA products and still highly recommend them.

☢ OMG A FURRY ☢
Protip: Don't touch the BCLK on X79. Leave it right where it is.

 
And you don't think these people who are intelligent enough to build their own systems, build systems for sale, go into BIOS and configure custom profiles have not done this also?
 
As i understand EVGA's current X79 and Z77 line is a hardware issue that needs a revision, and a BIOS issue. 

It is RARE I do not know where to begin... I have reached that point where I am inclined to believe, I along with others, am being goaded and that person is doing it intentionally... That ends now. Things are what they are!  

Protip...lmao at that one 

Back at ya... protip... buy an asus 

I have long wanted for EVGA to give me the opportunity to buy one of their motherboards, but the stuff I read about them is just a nightmare. I had a Z68 MIVE and now an RIVF from Asus and they have both just been flawless boards. Something major would have to change probably on both Asus ROG and EVGA's side for me to be running anything other than ROG in the foreseeable future.

firerx
Thank you, you 've helped me make my decision 

 
You won't be disappointed
 
Protip   
 
Why can't I play with the bclk   http://valid.canardpc.com/2784264

I had this board in my cart on Newegg.. cc ready came sooooo closeee to purchase it.. thank god i didn't, my Rive are happy.. "ain't nobody got time for this"

While a discount would be nice I don't see EVGA doing it. If they do it for x79 owners they need to do it for everyone else that has had to deal with the crappy motherboards such as the z77. I took over a $200 loss on it because the of the terrible reputation.  I guess they could do like a step up for it where you send in your old board and pay the difference from the current price.