EVGA

AnsweredEVGA Watercooling GPU warranty?

Author
Post
Essentials Only Full Version
ntuason
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2019/06/06 11:46:36
  • Status: offline
  • Ribbons : 0
2019/11/12 16:25:45 (permalink)
I have an ASUS Strix 2080 Ti O11G which I'm planning on exchanging for the 2080 Ti FTW3 Ultra specifically for EVGAs flexibility with opening and water cooling their cards (which I thought EVGA was okay with) but my local store associate told me all of the 2080 Ti manufacturers didn't want you opening their cards and thus voiding warranty? Would someone be about to confirm whether or not EVGA is okay or not with disassembling their cards?
 
Thank you
#1
See best answer

10 Replies Related Threads
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Watercooling GPU warranty? 2019/11/12 16:27:24 (permalink) ☼ Best Answerby ntuason 2019/11/12 16:30:32
    EVGA is ok with you watercooling your card as long as you don't damage the card in the process. You'll also need to put the stock cooler back onto the card if you ever need to rma it.
    post edited by Sajin - 2019/11/12 16:30:02


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    ntuason
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2019/06/06 11:46:36
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2019/11/12 16:31:14 (permalink)
    Awesome great to hear! Thank you and I'll proceed with the exchange.
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Watercooling GPU warranty? 2019/11/12 16:31:51 (permalink)



    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #4
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 30975
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: EVGA Watercooling GPU warranty? 2019/11/12 17:00:27 (permalink)
    EVGA Customer Service can be contacted with Pre-Purchase questions Contact Customer Service
     
    https://www.evga.com/warranty/graphics-cards/
     
    If you might keep the card past the Original 3 yr warranty check out the Optional 5yr or 10 yr warranty EVGA Extended Warranty
     
    EVGA cards $500 & up are only $30 & $60 for the 5yr & 10 yr extended warranty  
    Read the Terms as you Must register the Card in a certain time frame to buy the extended warranty
     

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

     https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #5
    EVGATech_JustinT
    Superclocked Member
    • Total Posts : 115
    • Reward points : 0
    • Joined: 2019/11/01 14:01:33
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2019/11/17 21:54:30 (permalink)
    We are quite flexible with our warranty coverage on cards. Absolutely, you can water-cool your card with us and it will not void your warranty. As a friendly reminder, be sure to keep all associated parts for your original factory cooler, such as thermal pads, screws, and the heat-sink fan. In the event you need to exercise your warranty on your card, you will need to have the card reverted back to the original factory condition. Good luck in your water-cooling setup!

    Like our service? Please provide feedback for us at the link HERE
    #6
    ScottCrudge007
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2021/01/07 10:06:13
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2021/01/21 09:10:27 (permalink)
    Hiya, sorry to dig up a old thread, ive just bought a ftw3 3090 ultra and wondered if this warranty is still the same with these cards as really want to water cool it..
    Thanks
    Scott..
    #7
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Watercooling GPU warranty? 2021/01/23 08:22:03 (permalink)
    ScottCrudge007
    Hiya, sorry to dig up a old thread, ive just bought a ftw3 3090 ultra and wondered if this warranty is still the same with these cards as really want to water cool it..
    Thanks
    Scott..

    Yes.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    mangrafix
    New Member
    • Total Posts : 13
    • Reward points : 0
    • Joined: 2021/01/20 05:43:54
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2021/01/26 21:10:42 (permalink)
    Thanks for confirming those points guys. I'm glad I bought an EVGA card!


     

     
    #9
    Croo00za
    New Member
    • Total Posts : 1
    • Reward points : 0
    • Joined: 2020/12/28 08:28:56
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2021/02/12 09:03:18 (permalink)
    Sorry to bring this up again if you didn't have the original thermal pads on the original block would that void the warranty
    #10
    usbarlow@hotmail.com
    Superclocked Member
    • Total Posts : 104
    • Reward points : 0
    • Joined: 2006/05/23 23:05:27
    • Status: offline
    • Ribbons : 0
    Re: EVGA Watercooling GPU warranty? 2021/02/12 10:19:36 (permalink)
    As far as I understand so long as it is back to an original condition. Meaning correctly size pads and all of them.
    #11
    Jump to:
  • Back to Mobile