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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 10:52:49 (permalink)
ClowReed
Kyranar
EVGA Support is just adding more fun to the mix... 
I asked them for advice yesterday after my black screens (card still alive), sent over logs, GPU-Z screenshots and everything.

They told me to use the latest "stable" bios instead and sent me an old bios version (94.02.26.48.16). 
Precision X1 immediately told me that now Resizable Bar was disabled and I should update the Bios..... gg


Even they are completely lost about what to do. The fact is that the card is defective from factory (probably a design flaw on the power delivery system) and they can't afford to make a recall. That's the thing.
At least now we're getting heavy media coverage from the major outlets, so MAYBE EVGA now get to do something about it.


Yes, i have seen a lot threads/comments come through this forum with dying RTX 3090's the last couple months. Some people have more than 4 cards dying on them from RMA.
100% EVGA's 3090 is defective. Stand still for a second and go read on ASUS _ MSI _ Gigabyte _ Galax forums and don't see massive waves of dying RTX 3090's!

EVGA fix your stuff, it have been months.
#61
justintylerwright
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 10:57:21 (permalink)
I got my card in October and the black screen 100% fan speed crash happened to me yesterday, luckily my computer booted again but i havent been on NW since. Im worried that my card is permanently damaged now or i should have RMA'd it before this point. What are they doing about this?

CPU: Intel i9-10850K
Cooling: CORSAIR - Hydro Series H115i RGB Platinum 280mm Radiator
Mother Board: ASUS ROG Strix Z490-E
GPU: EVGA RTX 3090 FTW3 Ultra Gaming
RAM: Corsair Vengeance RGB Pro 32GB (2x16GB) DDR4 3200
SSDs: 1x Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD, 1x Samsung (MZ-V7E1T0BW) 970 EVO SSD 1TB
Case: View 51 Tempered Glass Snow ARGB Edition
PSU: CORSAIR - RMx Series 850W ATX12V 2.4/EPS12V 2.92 80 Plus Gold Modular Power Supply
Monitor: LG 27GL850-B 27 Inch Ultragear
Keyboard: Ducky OneTwo TKL
Mouse: Glorious Model O Wireless
OS: Windows 10 Home 64bit
#62
Mordgier
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 10:58:38 (permalink)
kevinc313
Mordgier
kevinc313
 
 
I'm reading the reddit thread right now.  Bunch of weeb mmo players.  Not a single person citing what their temps and power limits were at the time of failure, because they weren't monitoring them.




And they shouldn't have to.....




Muh 3090 taoster oven.
 
It's not an appliance.




It...it is....it's a consumer product. It's plug and play. This isn't a nuclear reactor where temp monitoring, pad swaps, aftermarket cooling etc should be required.
 
It should work. Out of the box. For the entire warranty period. With no tweaks from the user.

Why are you defending an obvious manufacturing defect?
#63
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:02:25 (permalink)
Mordgier And yes - people absolutely run 3090s in mining rigs at 110C vram - and have been for over 6 months now without issues.
 



No they don't.
#64
Elawarai
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:02:45 (permalink)
Just FMI, the voltage of my EVGA 3090 FTW3 UG @stock is 0,9370 V on GPU-Z render test. What should be the normal voltage ? 
#65
Mordgier
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:07:08 (permalink)
kevinc313
Mordgier
kevinc313
Mordgier
kevinc313
 
 
I'm reading the reddit thread right now.  Bunch of weeb mmo players.  Not a single person citing what their temps and power limits were at the time of failure, because they weren't monitoring them.




And they shouldn't have to.....




Muh 3090 taoster oven.
 
It's not an appliance.




It...it is....it's a consumer product. It's plug and play. This isn't a nuclear reactor where temp monitoring, pad swaps, aftermarket cooling etc should be required.
 
It should work. Out of the box. For the entire warranty period. With no tweaks from the user.

Why are you defending an obvious manufacturing defect?




Are you serious?  
 
I bet you've never owned any other high performance, cutting edge product.  Drop by the Porsche dealership some time and talk to the service department.  




Yeah dude - I'm 100% serious. This is also 100% a manufacturing defect and a failure on EVGAs part. This is a video card - not a track car. Which...by the way - also work fine off the lot with no user tweaks.
 
When 3090s come with dealer services and a maintenance schedule - then your idiotic argument will hold some water.
#66
vatrak
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:07:13 (permalink)
kevinc313
 
Are you serious?  
 
I bet you've never owned any other high performance, cutting edge product.  Drop by the Porsche dealership some time and talk to the service department.  



Imagine unironically comparing gpus to a ****ing porsche LOL  
No other 3090s are killing themselves playing games. Stop defending this ****.
#67
Nghtmare
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:08:38 (permalink)
If this was an Apple product they will say you are using the GPU wrong.
#68
lordshinro
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:18:46 (permalink)
Mine Started crashing in Warzone, Screen Black or Frozen with Audio then reboot, Fans revving up. Same thing in New World..

   
#69
scrithy
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:23:46 (permalink)
This happened to me. I have a FTW 3090. Take this very serious. I have a hybrid cooler on mine which has been working beautifully. I had my fan profiles on max for this game. I thought the strange feeling of the game was just down to it being a beta. I didn't think to check if the card was at 100% load, nor should it be something I should have to worry about. Even the menu's felt weird but, again, I wasn't worrying about my card, it's done 19gb vram blender renders in the past. It was the whole purpose I bought the hybrid cooler, the stock cooler could not keep up. 
 
I quit the game after 44 minutes runtime because I was due to play 7 days to die with a friend and it black screened. My 3rd PCIe 8 pin at the end of the card refuses to accept power now, and if it is powered the system refuses to start. So something is definitely faulty hardware wise in there. I am glad I have a 3 year warranty, this will be my 3rd card.
 
I will never touch New World again, even after it's fixed, and from now on I will be paranoid that EVGA has failed with this card and check for GPU load on all new games I play. If I could downgrade to a 3080 Ti I would. Maybe save a bit of heat. 

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#70
Celeras
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:26:26 (permalink)
It's incredible that there are clowns in this thread (ironically posting pictures of clowns themselves) trying to defend or belittle this issue and blame it on the end-user. Hopefully the moderation team kicks in soon, because there is serious discussion that needs to be had and people shouldn't have to wade through that nonsense.


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#71
Aruzedragon
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:36:23 (permalink)
Celeras
It's incredible that there are clowns in this thread (ironically posting pictures of clowns themselves) trying to defend or belittle this issue and blame it on the end-user. Hopefully the moderation team kicks in soon, because there is serious discussion that needs to be had and people shouldn't have to wade through that nonsense.


Tbh, it's funny how much they defend EVGA but in reality, if you are running your card stock and it failed due to a game running uncapped. It's a hardware problem that was waiting to be exposed not software or the user's fault.
#72
bigredx86
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:38:03 (permalink)
Jay just posted a video about it, lol.
https://twitter.com/JayzT...us/1417916405626785792


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#73
Nisco3000
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:38:30 (permalink)
scrithy
This happened to me. I have a FTW 3090. Take this very serious. I have a hybrid cooler on mine which has been working beautifully. I had my fan profiles on max for this game. I thought the strange feeling of the game was just down to it being a beta. I didn't think to check if the card was at 100% load, nor should it be something I should have to worry about. Even the menu's felt weird but, again, I wasn't worrying about my card, it's done 19gb vram blender renders in the past. It was the whole purpose I bought the hybrid cooler, the stock cooler could not keep up. 
 
I quit the game after 44 minutes runtime because I was due to play 7 days to die with a friend and it black screened. My 3rd PCIe 8 pin at the end of the card refuses to accept power now, and if it is powered the system refuses to start. So something is definitely faulty hardware wise in there. I am glad I have a 3 year warranty, this will be my 3rd card.
 
I will never touch New World again, even after it's fixed, and from now on I will be paranoid that EVGA has failed with this card and check for GPU load on all new games I play. If I could downgrade to a 3080 Ti I would. Maybe save a bit of heat. 



This is so insane opposite what this product should allowed you to do.
People get trauma trying to play their most looked forward game, it is almost like you shoot your own leg buying this product.

EVGA needs to step up, and fix peoples confident to play games again.
This broken mess has been going on for too long, people have 3 RMAs now and are stressed out.
Come on EVGA fix this!
#74
Nghtmare
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:46:20 (permalink)
Comparing a GPU to a car is the most stupid thing I have ever read.
#75
SinisterGamer
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:48:23 (permalink)
 
Its known the EVGA FTW3 has had issues since launch -- check, known
 
It's known the EVGA FTW3 is the card that is unanimously dying -- check known  
 
its also know which part of the game is causing cards fps to shoot through the roof thus frying the cards 
also known that this game in and of itself RUNS HOT --- ABNORMALY HOT. so stop pushing the blame ALL on evga.
to everyone else clamoring, and stomping your feet. Learn how to be an adult
post edited by rjohnson11 - 2021/07/21 11:51:16
#76
moomeacow
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:48:48 (permalink)
Mordgier
kevinc313
Mordgier
kevinc313
Mordgier
kevinc313
 
 
I'm reading the reddit thread right now.  Bunch of weeb mmo players.  Not a single person citing what their temps and power limits were at the time of failure, because they weren't monitoring them.




And they shouldn't have to.....




Muh 3090 taoster oven.
 
It's not an appliance.




It...it is....it's a consumer product. It's plug and play. This isn't a nuclear reactor where temp monitoring, pad swaps, aftermarket cooling etc should be required.
 
It should work. Out of the box. For the entire warranty period. With no tweaks from the user.

Why are you defending an obvious manufacturing defect?




Are you serious?  
 
I bet you've never owned any other high performance, cutting edge product.  Drop by the Porsche dealership some time and talk to the service department.  




Yeah dude - I'm 100% serious. This is also 100% a manufacturing defect and a failure on EVGAs part. This is a video card - not a track car. Which...by the way - also work fine off the lot with no user tweaks.
 
When 3090s come with dealer services and a maintenance schedule - then your idiotic argument will hold some water.


track cars don't just work fine , alot of times they advertise them like that but when you actually take it to a track and run it hard they over heat and get gimped you have to let it cool down lol. but I agree with you it should work out of the box, but from first hand experience I know thats not the case. they all cheaped out on thermal pads, asus, giga, zotac, msi, ... etc. evga needs to look into if this is a heating issue, firmware, or hardware and fix it. honestly though I would still give my business to evga based on their track record, and just for the fact they haven't upped their prices to scalper levels like all the other aibs. 
 
#77
lethargy01
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:50:46 (permalink)
Obviously nobody should be gaming on these cards.  Gaming causes permanent damage.  Nobody should ever even remotely consider purchasing a used card that was gamed on as you have no idea the hell the card may have been put through by its previous owner.  Let these filthy gamers rot with their abused cards.  It's time everyone stick to using these cards for what they were made for..... mining! :)
#78
bluffmasta1
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:51:18 (permalink)
People need stop blaming the game for bricking their gpu and ask the real question why It's only happening to EVGA 3090 gpu? not any other gpu manufacturer brand beside Evga, Unless Evga cheap out the gpu component.
I guess lot people forgot about EVGA incident back in 2016 when EVGA's GeForce GTX 1080, 1070, and 1060 graphics cards are catching fire when put under stress.
#79
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:54:10 (permalink)
HWG90
Gas gauge, mirrors, and seatbelts don't cause your car to suddenly explode if they stop working.

A bad power regulator on a graphics card sending WAY too much voltage on a stock configuration is not just a major problem, its also indicative that the engineers KNEW the parts weren't up to spec, and said oh well.

You don't compare a mechanical car to an electronic device. It's the most stupid logic I've ever seen. A strawman argument if there ever was one.



You're dead wrong. You know it. We know it. 


 
I know plenty about high power electronics.  It's a great analogy.  
 
None of the "my card blew" stories come with a "I was running at X watts at Y FPS on Z core clock".  
#80
rjohnson11
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:54:16 (permalink)
If anyone is experiencing issues please contact EVGA support. EVGA is investigating.

AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#81
rjohnson11
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:55:21 (permalink)
There has been a lot of off topic and violations of the forum rules in this thread. If the violations continue we will lock the thread.
 

AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#82
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:58:46 (permalink)
bluffmasta1
People need stop blaming the game for bricking their gpu and ask the real question why It's only happening to EVGA 3090 gpu? not any other gpu manufacturer brand beside Evga, Unless Evga cheap out the gpu component.
I guess lot people forgot about EVGA incident back in 2016 when EVGA's GeForce GTX 1080, 1070, and 1060 graphics cards are catching fire when put under stress.




I
bluffmasta1
People need stop blaming the game for bricking their gpu and ask the real question why It's only happening to EVGA 3090 gpu? not any other gpu manufacturer brand beside Evga, Unless Evga cheap out the gpu component.
I guess lot people forgot about EVGA incident back in 2016 when EVGA's GeForce GTX 1080, 1070, and 1060 graphics cards are catching fire when put under stress.



I've answered this multiple times - STOCK, OUT OF THE BOX, THE 3090 FTW3 CAN RUN UP TO 420W
 
The VAST majority of cases are not capable of dissipating this.  It is very easy to just throw it in a glass box and have it sit there riding the thermal limit all day for hours at a time.  Maybe its CPU bound because you're gaming at 1440p or 1080p.   When something comes along that REALLY pushes it, that's when something fails.
#83
Nghtmare
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 11:59:26 (permalink)
Just ban or mute the people breaking the rules, the rest are trying to find out what could be causing this to happen, whether it is an EVGA issue or not.
#84
ClowReed
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:02:37 (permalink)
Man, it's laughable how some folks are trying so hard to lick EVGA's boots.
Like if the product is flawed from factory it's consumer's fault. "Hey! You got that card brand new never before used at full price knowing that it had flaws! So blame on you!" Hahaha... Oh man... That one is hard to swallow.
If EVGA's 3090 are that flawed and it's so well known by everybody then they should start selling it at 50% off, since it's nowhere near the quality of other brands' 3090 (since others don't get killed by simple games).
#85
shaneduce
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:05:33 (permalink)
Well I was going to play this game to check it out.
WWWWWWEEEEEEEEEELLLLLLLLLLLLLLLL I guess not now.
#86
lobstar
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:05:34 (permalink)
eg1122
I wonder if the cards dying are rev 0.1 or rev 1.0. Early adopters got rev 0.1 then the special 3090oc rma swapped those out for the rev 1.0. I believe they changed out the power controller.

 
I was thinking exactly this. Will this cause EVGA to do more than just hide a special RMA program in a thread that was unstickied making it harder to find? Probably not but they should.

 
#87
rjohnson11
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:08:11 (permalink)
ClowReed
Man, it's laughable how some folks are trying so hard to lick EVGA's boots.
Like if the product is flawed from factory it's consumer's fault. "Hey! You got that card brand new never before used at full price knowing that it had flaws! So blame on you!" Hahaha... Oh man... That one is hard to swallow.
If EVGA's 3090 are that flawed and it's so well known by everybody then they should start selling it at 50% off, since it's nowhere near the quality of other brands' 3090 (since others don't get killed by simple games).


For anyone experiencing issues as I have stated previously contact EVGA support. EVGA is investigating. 

AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#88
Nunuuika Avery
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:09:30 (permalink)
I just startend NW Beta. After 15-20 Minuten my screen turned black. Restart just turns on red light on left Power connector and Fans pull out. I played several Otter Games the Last 10 months Witz no problems. I will RMA mal 3090 FTW Ultra now.
post edited by Nunuuika Avery - 2021/07/21 12:10:40
#89
Nghtmare
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/21 12:21:54 (permalink)
Did the card turn back on or its dead?
#90
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