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3080 FTW3 Ultra stopped working, 1 single red light

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nesbit
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 18:14:15 (permalink)
IanJay
Same exact issue happened to my 3090 XC3 ULTRA... Currently in the RMA process. They are set to receive my dead card on Monday. I'm a little bummed to hear the replacement could take long to be shipped out to me.. 😔

I'm in line for the 3090.  Having been bitten by the 2080 artifacting bug I hope this isn't going down the same path and maybe is just a BIOS issue...
#31
IanJay
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 18:38:25 (permalink)
Let's hope 🤞. I'm not trying to receive another card that's going to break in a week. I paid 2k cdn for this thing
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 18:52:14 (permalink)
Well.. I just got a call from my nephew, he received 3090 on Friday afternoon, today his card is dead. If things progresses in this directions I might just pass on 3000 cards, Its an issue that seem to go around more and more
#33
blastokid
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 19:19:44 (permalink)
Hoping my RMAed one will be better than my new one that lived 24 hours ☹️
#34
turboD
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 20:56:30 (permalink)
Oh man, reading all these issues while waiting for my 3080 FTW 3 ultra to arrive on Tuesday... I am definitely not going to be installing the 450W bios and risk my card dying in a day. I feel like running a 450W bios with an actual high OC for 24/7 on the 450W power limit is absolute murder for these cards - it must bake itself to death.
#35
VirtualUnreality
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 21:37:32 (permalink)
  My sympathies for all of us who've already received their 3080 card and are having issues; I'm waiting in the queue still myself.  Sucks, but Experience tells us 1st new gen Silicon ( 'Specially if it involves die shrinkage Ver 1 or Factory OC Ver 1! ) is always a bit of a crap shoot between the binned-chips-for-class that barely made the cut lottery, and/or the idea that the product performance using Factory pure-clean-perfect-lab grade-power on their bench is usually WAAAY more stable/better than when we plug in the real world.  IDK if I'd risk the higher power BIOS without at least waiting until the stock situation gets a lot better, and even then I'd crank it up in VERY small increments starting off.  Kinda sucks that right now there isn't even a Powerlink available for these, and I'd DEF invest in that too when it comes out before running the hotter BIOS ( see above ).  Good luck to all of us here who dare to live and experiment on the bleeding edge of Tech, and let's help one another and post all the hard-won knowledge and tips for each other, yes?!


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#36
streamroller
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 02:27:07 (permalink)
So all of you who experienced red light / brick / no video signal is 3090 users ? or 3080 users aswell ?
 
I would suspect a faulty BATCH which affect all gpu's in that production. 
 
Many stated problems started after 1 week of usage ? 
 
You could tweet jacob or call him here and write down ur SN so they can track it.

3080 FTW3  Ultra 2012-Chinese First Batch.| 2300-2250 Air Hold  World record  Ambient 7C >https://www.3dmark.com/pr/628547
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manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 05:42:12 (permalink)
Another 3090 XC3 Ultra with same issue here (received Saturday, lasted 5hrs, still waiting for an answer from evga support / seems impossible to reach them on the phone in EU) ... seems this rma might take a while :(
Should I open an RMA regardless of the ticket not being picked up already ? 
#38
nesbit
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 06:02:17 (permalink)
manatane
Another 3090 XC3 Ultra with same issue here (received Saturday, lasted 5hrs, still waiting for an answer from evga support / seems impossible to reach them on the phone in EU) ... seems this rma might take a while :(
Should I open an RMA regardless of the ticket not being picked up already ? 


When I RMAed my previous board I believe I had to have tech support's permission to start an RMA.  


#39
Saltgrass
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 06:51:16 (permalink)
No one I have seen has mentioned which LED is lighting up.  Since there are 4, it might mean something different for each occurrence.
 
I think I am going to set the RGB bar up so I can see if mine goes over 75° C for the GPU, default is 83° C.  
 
I am trying to play games not really that taxing, like Dying Light so hopefully, my 4 day old card with one Ultra Wide Monitor, will not fail..
 
I wonder if EVGA will explain what has been going on with this.

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#40
IanJay
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 06:57:11 (permalink)
When I spoke to the evga tech he didn't seem to care which led was lit up (2nd one btw) .. He didn't even ask and immediately opened the RMA ticket.
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 06:58:39 (permalink)
Saltgrass
 
I wonder if EVGA will explain what has been going on with this.


 Someone from EVGA should definitely let people know where this is cumming from.
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:00:09 (permalink)
IanJay
When I spoke to the evga tech he didn't seem to care which led was lit up (2nd one btw) .. He didn't even ask and immediately opened the RMA ticket.

From the sound of it, it seems they know and maybe its flaw by design and more serious then they want you to know
#43
Criznit
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:04:12 (permalink)
I hope this isn't happening to me as well... I just had my pc reboot multiple times and now my card idles @ 40C when it never went passed 33C.  I will keep an eye on it and hope for the best.
 
-Update
 
Apparently the driver was faulty and X1 wasn't working properly.  I re-installed both the driver and X1 and my idles went back down to 29-30c
post edited by Criznit - 2020/10/26 10:25:36
#44
IanJay
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:06:42 (permalink)
Yep. That's the exact feeling I got. I was honestly expecting him to help troubleshoot shoot this problem a little more but he immediately suggested the card was dead and opened the RMA ticket.

That being said. I did try just about everything I could think of myself to help determine the issue.

Checked psu cables
Tried card in different computers and got the same result
Tried my old card and confirmed it was working

I even bought a brand new 1000 watt platinum psu and got the same results.
#45
Saltgrass
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:12:16 (permalink)
IanJay
That being said. I did try just about everything I could think of myself to help determine the issue.

Checked psu cables
Tried card in different computers and got the same result
Tried my old card and confirmed it was working

I even bought a brand new 1000 watt platinum psu and got the same results.

I have a feeling, once a single red light comes on, it is not user repairable but maybe someone will find a way.  My red lights have only come on when the card was originally installed and when I did the firmware update where all four lights came on and stayed on during the update.

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#46
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:23:38 (permalink)
What worries me is, wherever the repair is done, what if it holds for 1-3 years, if that! and then card will crap out on you and you on your own and what you've paid now  which is hefty $ will go down the drain, so lets hope explanation is given to put eaz on everyone's minds and to be assured this isn't just temporary cover up 
#47
manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:31:40 (permalink)
Saltgrass
No one I have seen has mentioned which LED is lighting up.  Since there are 4, it might mean something different for each occurrence.
 
I think I am going to set the RGB bar up so I can see if mine goes over 75° C for the GPU, default is 83° C.  
 
I am trying to play games not really that taxing, like Dying Light so hopefully, my 4 day old card with one Ultra Wide Monitor, will not fail..
 
I wonder if EVGA will explain what has been going on with this.


 
mine not being an FTW it doesn't seem to have that many leds ... the two "leds" (evga glowing logo) turn red on mine instead of the usual multicolor glowing and it's actually only the first 2 fans that turn to 100% whilst the 3rd fan is off.
 
#48
IanJay
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:34:47 (permalink)
The led I'm talking about is right above where you plug in your psu cables
#49
manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:37:57 (permalink)
no led there on the xc3 Ultra as far as i can tell ... or maybe none is lit at all in my case ? can't remind any showing up while it worked either tho
#50
IanJay
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:40:55 (permalink)
I have the 3090 XC3 ULTRA and the leds are there.. Theyre very small btw. You're probably not having the same issue
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Saltgrass
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 07:54:40 (permalink)
manatane
mine not being an FTW it doesn't seem to have that many leds ... the two "leds" (evga glowing logo) turn red on mine instead of the usual multicolor glowing and it's actually only the first 2 fans that turn to 100% whilst the 3rd fan is off.
 

I don't know about the XC3 but if you look in Precision X1, there is a page for LEDs or lighting scenarios.  The setting may be for that indicator to show temperatures as opposed to RGB lighting..  If it is, then red might mean it is hot..

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#52
cneuhauser
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 08:05:37 (permalink)
Wow... could this launch be anymore of a nightmare for Nvidia? (I'm even an Nvidia fan boy... and I'm still on the sidelines cringing)

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#53
manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 08:26:55 (permalink)
Saltgrass
manatane
mine not being an FTW it doesn't seem to have that many leds ... the two "leds" (evga glowing logo) turn red on mine instead of the usual multicolor glowing and it's actually only the first 2 fans that turn to 100% whilst the 3rd fan is off.
 

I don't know about the XC3 but if you look in Precision X1, there is a page for LEDs or lighting scenarios.  The setting may be for that indicator to show temperatures as opposed to RGB lighting..  If it is, then red might mean it is hot..


that's on startup, before anything gets to happen on the card, so it's pretty dead cold at this point, and it's temperature never went past 70°C before it died 
#54
kimahn
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 09:09:44 (permalink)
man you scare me. i was playing Wow (ok it's old and optimised as s. but still), tried everything on (including rtx), after a few hours of play the screen turned black and the game locked itself at 60 fps instead of 250ish i'm not sure rma is as fast in france :'(
post edited by kimahn - 2020/10/26 09:17:02
#55
manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 09:34:00 (permalink)
kimahn
man you scare me. i was playing Wow (ok it's old and optimised as s. but still), tried everything on (including rtx), after a few hours of play the screen turned black and the game locked itself at 60 fps instead of 250ish i'm not sure rma is as fast in france :'(


based in France too and I just started my RMA process (had to phone on the US customer support line since the EU ones have been unresponsive all day), so I'll report on the time it takes. The representative I've had told me that they usually keep some cards aside especially for RMA's and that even in EU it shouldn't be too long (cards being sent back to/from germany makes it pretty close for us in france actually ;) ) 
#56
kimahn
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 09:37:43 (permalink)
manatane
kimahn
man you scare me. i was playing Wow (ok it's old and optimised as s. but still), tried everything on (including rtx), after a few hours of play the screen turned black and the game locked itself at 60 fps instead of 250ish i'm not sure rma is as fast in france :'(


based in France too and I just started my RMA process (had to phone on the US customer support line since the EU ones have been unresponsive all day), so I'll report on the time it takes. The representative I've had told me that they usually keep some cards aside especially for RMA's and that even in EU it shouldn't be too long (cards being sent back to/from germany makes it pretty close for us in france actually ;) ) 


 ok thanks, i probably have the answer, i limited card temp to 72C in order to limit the autoregulation of the whole vent speed, but perhaps it hit the limit and dialed back the gpu speed, resulting in a fps drop. not limiting the fps count was stupid anyway ^^ good luck mate !
#57
manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 09:37:55 (permalink)
IanJay
I have the 3090 XC3 ULTRA and the leds are there.. Theyre very small btw. You're probably not having the same issue

looking more closely during boot sequence, there are indeed 3 red lights that just blink shortly when powering up ... so seems my issue is indeed slightly different then OP's and that there is indeed some error codes there, would be interesting to have them documented (tho support reps didn't really seem to care about any of this, black screen/fans at 100%/tested working then not working anymore (in multiple rigs) seems enough of a clue for them to rma anyway, makes for a solid support experience there)
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richardwu190
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 10:01:22 (permalink)
I'm waiting for the FTW3 Ultra on the Step-Up program, and got a 3080 FE recently I got inpatient.   I undervolted the 3080 FE on the second day I got it as the temperature was getting around 79 to 82 C, and kept it running around 1860 MHz @ 0.836V.   So far my card is still running well without any issues.   Seeing all those problems with FTW3 ultra, I wonder if the chips in there are pushed too far with the OC causing issues (knowing that the Samsung 8nm chips are already pushed to its max with little OC headroom, unless a crazy high amount of voltage is delivered to the card).   I am also debating if I should keep the FE instead once I get my FTW3 ultra.   
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manatane
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Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/26 10:11:11 (permalink)
richardwu190
I'm waiting for the FTW3 Ultra on the Step-Up program, and got a 3080 FE recently I got inpatient.   I undervolted the 3080 FE on the second day I got it as the temperature was getting around 79 to 82 C, and kept it running around 1860 MHz @ 0.836V.   So far my card is still running well without any issues.   Seeing all those problems with FTW3 ultra, I wonder if the chips in there are pushed too far with the OC causing issues (knowing that the Samsung 8nm chips are already pushed to its max with little OC headroom, unless a crazy high amount of voltage is delivered to the card).   I am also debating if I should keep the FE instead once I get my FTW3 ultra.   


From last working 3dmark bench report before my card died : 
 
Clock frequency 1 875 MHz (1 395 MHz)
Average clock frequency 1 809 MHz
Memory clock frequency 1 219 MHz (1 219 MHz)
 
Hardly see how "heavy overclock" could be put to blame here ... seems more like faulty batches then anything else to me 
#60
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