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Hot!3080 FTW3 Ultra stopped working, 1 single red light

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Vizjun990
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2020/10/17 00:45:44 (permalink)
I was just playing total warhammer2 when all my monitors went out and I saw my GPU not lighting up. I've rebooted and re done my connections, still will not light up, just a single red light by the power cables. Has my card bought the farm?
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    NexusPhase
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 01:10:34 (permalink)
    If you have your old GPU to test I would do that to make sure. Try that 3080 on another PSU if possible or friends computer. I just got my FTW Ultra and I sure hope it stays awesome because it slays 

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    #2
    Jacob.jenson6
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 01:52:51 (permalink)
    Oh wow... this just happened to my 3090.
    Are all our cards gonna be bricked here shortly?

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    #3
    Hoggle
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 02:40:28 (permalink)
    Have you installed PX1 and tried to flash the firmware? Of course this would take a secondary video card or on board video to do. If this doesn't work I would contact support and see if they have any other tips.

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    dominic2189
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 02:50:25 (permalink)
    What was your PSU rating at the time of incident?
    #5
    DCowdery
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 03:01:32 (permalink)
    Jacob.jenson6
    Oh wow... this just happened to my 3090.
    Are all our cards gonna be bricked here shortly?



    Yep, my 3090 cut out and had the single red light as well. I called customer service, and they immediately RMA'd it. This is beginning to sound like a trend... it appears a significant number of 3080 and 3090 cards are showing this behavior. I am hoping it just appears more common than it really is, because of confirmation bias due to these forums.
     
    I will say EVGA has incredible customer service, there was no grief when I called...they just said sorry and RMA'd the card. Other tech companies could learn a thing or two from EVGA.
     
    EDIT: Just to note... I have an 850w Corsair Platinum Power Supply, so I doubt that was the issue.
    post edited by DCowdery - 2020/10/17 03:07:11
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    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:15:36 (permalink)
    Wow! This is a bit alarming

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    liud21
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:29:42 (permalink)
    Imagine, dropping $1400 for a card on ebay only to be meet with this problem.... Lol
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    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:34:59 (permalink)
    liud21
    Imagine, dropping $1400 for a card on ebay only to be meet with this problem.... Lol

    Hmm. this is not a software, its hardware related issue. I remember 1080Tis when some parts were getting burned and EVGA speculated thicker thermal pads and they were even sending thermal pads to customers, but this was no thermal pad issue. I hope this is going to be properly fixed before gets to me

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    nycx360
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:41:00 (permalink)
    liud21
    Imagine, dropping $1400 for a card on ebay only to be meet with this problem.... Lol

    Been on ebay for 13 years. That would automatically be a sellers problem. Ebay buyer return fraud is rampant. Regardless of seller return policy, or ebay policies. 
     
    Per topic. For all of those thinking this is going to be a widespread issue, slow your roll. People with issues are the loudest. It's not representative of the whole. 
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    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:47:54 (permalink)
    nycx360
    liud21
    Imagine, dropping $1400 for a card on ebay only to be meet with this problem.... Lol

    Been on ebay for 13 years. That would automatically be a sellers problem. Ebay buyer return fraud is rampant. Regardless of seller return policy, or ebay policies. 
     
    Per topic. For all of those thinking this is going to be a widespread issue, slow your roll. People with issues are the loudest. It's not representative of the whole. 


    Well, it definitely starting to look like "whole". You have several people with exactly the same issue, considering only few cards were sold.

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    #11
    nycx360
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:52:52 (permalink)
    AWK16
    nycx360
    liud21
    Imagine, dropping $1400 for a card on ebay only to be meet with this problem.... Lol

    Been on ebay for 13 years. That would automatically be a sellers problem. Ebay buyer return fraud is rampant. Regardless of seller return policy, or ebay policies. 
     
    Per topic. For all of those thinking this is going to be a widespread issue, slow your roll. People with issues are the loudest. It's not representative of the whole. 


    Well, it definitely starting to look like "whole". You don't have several people with exactly the same issue, considering only few cards were sold and we see this already 


    I am willing to say there are quite a bit of 3080 Ultras out there. The que sold is representative of a small fraction of what's out there. They have shipped from newegg, amazon, best buy, microcenter instore just in the US. Heck its actually easier to get a ftw3 80 and 90 waiting outside a microcenter than it is on que. I know of a few that were sold yesterday at a one MC locally out of the 5 around me. 
    #12
    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 06:54:33 (permalink)
    Its a bit alarming, that's all. I am actually glad I'm far in queue, we'll see how this will progress.

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    riku98523
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:01:06 (permalink)
    I've had my ftw3 for a few weeks now and everything was fine until this morning when I had two pc crashes and windows said it wasn't allowed to access graphics hardware. Not too be alarmist though as there is no way for me to know for sure if it's a problem with the gpu, some other hardware or software.

    I will say though both crashes happened while in Destiny 2. First one the game froze about 2 minutes in during a cutscene giving me that loud noise of the audio stuck that I'm sure we are all aware of. Second crash I went to the rr and then heard the windows alert sound followed by the destiny around turning off. When I got back to the room I had no video signal and had to do a hard shutdown. It looked like my pc was still on though just no signal which makes me think it's something with the gpu. Hopefully software.

    Currently stress testing my gpu and it's doing fine so who knows.

    *Edit* forgot to add that after the second crash I noticed all my precision x settings were gone like it was a fresh install. Startup settings gone and profiles gone.
    post edited by riku98523 - 2020/10/17 08:03:11
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    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:06:53 (permalink)
    This can't be coincident with others having issues. Honestly my thought is, they OC these 3xx cards to max and beyond, unlike 2080s you had room, this is the cup for 3xx and causing issues, even on a long run this might fry your GPU. I could be whey off, but that's my though
    post edited by AWK16 - 2020/10/17 08:10:40

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    riku98523
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:13:37 (permalink)
    AWK16
    This can't be coincident with others having issues. Honestly my thought is, they OC these 3xx cards to max and beyond, unlike 2080s you had room, this is the cup for 3xx and causing issues, even on a long run this might fry your GPU 


    It absolutely can be a coincidence. It is almost certainly confirmation bias. There is an expected fail rate of any product and the people who fall in that % are the ones far more likely to post about the issue. The majority of people who aren't having issues have no reason to go to a forum and make posts about how they aren't having issues.

    My issues are most likely unrelated to OPs btw. I was just adding what happened to me today because I had an issue. You won't find posts from me for the last few weeks saying "my card is great" and I'm on the forum daily to keep up on the news.
    #16
    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:21:39 (permalink)
    You right about complainers, so lets hope this is not link to one specific issue and there is nothing to worry about in near future.
     

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    #17
    arestavo
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:26:46 (permalink)
    AWK16
    You right about complainers, so lets hope this is not link to one specific issue and there is nothing to worry about in near future.
     


    FWIW, I troll these forums obsessively and have seen only 3 or 4 posts about red lights (one of which still worked). I've seen way more posts about people actually being able to buy the cards and how fast they are.

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    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/17 08:29:38 (permalink)
    arestavo
    AWK16
    You right about complainers, so lets hope this is not link to one specific issue and there is nothing to worry about in near future.
     


    FWIW, I troll these forums obsessively and have seen only 3 or 4 posts about red lights (one of which still worked). I've seen way more posts about people actually being able to buy the cards and how fast they are.

    You right about that as well. I guess I'm so exited to get one and hearing anything negative, you can't help yourself but  to be effected, despite your age and experience

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    #19
    blastokid
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 01:04:02 (permalink)
    Just happened to me with my 3090 FTW3 Ultra 24 hours after receiving it.
    #20
    Dabadger84
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 02:49:14 (permalink)
    Yikes.  Seems there's a quality control issue with the 3090 eh?  Maybe it's like one batch was bad or something.  Hopefully it's not a truly widespread issue because that would mean people waiting to get one are going to have to wait even longer, if it's not an issue they can "fix" in a hurry & return the card to you... and if said users have Advanced RMA... how will that even work right now when 3090s are so scarce? lol
    I feel bad for anyone that spent this much on GPU just to have a power-plug issue so soon... especially if their PSU is not to blame, which it's sounding like that's not the issue.  Hopefully it is something as simple as a power plug on the GPU being bad, that should be an easy fix.  If it's a power circuitry issue RIP supply for a while.
     
    As an aside to the original poster: what is the PSU this happened with & have you tried a different, more powerful one, to insure the PSU isn't the issue?  Even if it's a quality unit, depending on it's age, parts do degrade over time, especially PSU components.
     
    One of the reasons I buy eVGA whenever I can is their customer service & ease of the RMA service.  I've never had an RMA with another company go as smooth as they do with eVGA, save the occasional return I do with Amazon, which is about as easy.

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    #21
    DCowdery
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 04:50:59 (permalink)
    My 3090 FTW3 had the same issue. I had to RMA it, my new card took over a week to be shipped (my new card arrives Monday, October 27th), after the bad card arrived at EVGA. The Customer Service people at EVGA were fantastic, I told them what happened (card shut off, then a red led light on the card on the far right power connector) and EVGA immediately RMA'd the card. I did let know know I troubleshooted, and I had an adequate Power Supply (Corsair 850i Platinum).
     
    This shut down/red light does appear to be an issue with a small amount of 3090 cards. EVGA is doing everything possible to fix the issue by RMA'ing the Cards and shipping out replacements. It does take awhile to get the replacement due to the shortage of cards however.
     
    Keeping my fingers crossed that my new card works and does not have the same issue happen again.
    #22
    IanJay
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 06:13:32 (permalink)
    Same exact issue happened to my 3090 XC3 ULTRA... Currently in the RMA process. They are set to receive my dead card on Monday. I'm a little bummed to hear the replacement could take long to be shipped out to me.. 😔
    #23
    DCowdery
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 06:24:23 (permalink)
    IanJay
    Same exact issue happened to my 3090 XC3 ULTRA... Currently in the RMA process. They are set to receive my dead card on Monday. I'm a little bummed to hear the replacement could take long to be shipped out to me.. 😔



    Sorry you got bit by the 3090 Red Light "Bug"... They may have more cards in, that is why they were able to ship to me on Friday, Oct 23. I had to wait a total of 9 days from the date they got my card, until they shipped the new one. I am hoping you get your card ASAP... you may get lucky. Take care and good luck!
    #24
    AWK16
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 06:28:02 (permalink)
    I'm  glad I am far on the list, hopefully by the time I'm ready this what ever is will be sort it out. I wouldn't want to a receive card that brakes all of the sudden, I know there is no guaranty with  any given card, but this seem more of similar issue among few people and potentially receiving someone else's defect that was repaired..not good
     
    I'm wondering if other board partners e.g. asus, msi, facing similar issue, if this is something EVGA overlooked while putting this card together, or its among all 3000 cards
    post edited by AWK16 - 2020/10/24 06:33:06

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    #25
    IanJay
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/24 06:35:49 (permalink)
    Thanks bro 🤞
    #26
    a3britton
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 04:33:41 (permalink)
    Was playing games and this has also just happened to me. Within the last hour. Everything shut off all at once, rebooted to a black screen. I immediately noticed the red light on the 8 pin closest to the GPU die itself.

    Shut the PC down. Reseated cable. No go.
    Switched around 8 pins from. Mid to the left. Still have a red light on the same 8 pin.
    Pull all 8 pins, reseat all in different places, still same red light lit.
    Remove card entirely, reseat everything. No go.

    Test old 2080. Its fine works no problem. 1000w PSU btw.

    Card bricked? Burned up? I can't say what's wrong. But it's not my system.
    #27
    IanJay
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 04:41:32 (permalink)
    It's most likely bricked..i had the same issue as you. Card was working perfectly for a week and out of nowhere pc shuts down and when I try to reboot I get a red light on the card with no image on the monitor. I tried everything you did including testing my old 1080ti and it worked perfectly..i even bought a new 1000 watt platinum psu thinking my older 850 watt gold psu that was the issue and it still wouldn't post.. Call evga and start the RMA process. Sorry man, I know this sucks.
    post edited by IanJay - 2020/10/25 04:50:14
    #28
    a3britton
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 05:20:47 (permalink)
    Indeed. This does suck. Well I painted the red accents on my shroud already so I guess I'll know if they send me a new card or fix this one!

    Hope it all goes smooth. Thanks to everyone in the forum helping out. This eases my mind after spending 1799 on this thing.
    #29
    IanJay
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    Re: 3080 FTW3 Ultra stopped working, 1 single red light 2020/10/25 05:27:17 (permalink)
    Good luck man! Evga customer service has been great so far so you shouldn't run into any problems starting the RMA process.
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