bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/05 18:51:24
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Wow! We are up to Six Now!
Poor Shipping Packing on EVGA's Part and inside the HC Box letting all the weight lay or rest on the OLED.
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HawkOculus
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/05 18:59:03
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bcavnaugh
Wow! We are up to Six Now!
Poor Shipping Packing on EVGA's Part and inside the HC Box letting all the weight lay or rest on the OLED.
Yeah, well I'm really hoping that it won't be 7 tomorrow. 
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/05 19:00:35
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HawkOculus
bcavnaugh
Wow! We are up to Six Now!
Poor Shipping Packing on EVGA's Part and inside the HC Box letting all the weight lay or rest on the OLED.
Yeah, well I'm really hoping that it won't be 7 tomorrow.
Indeed Not
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dhall243
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/05 22:23:11
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2 chances of being 7 DOA tomorrow mine will be here also, all tho, im a redneck and ill just fix mine with epoxy.... Redneck Ingenuity Got an update on the Corsair Hydro X stuff too, Half the order, Waterblock, Pump, Coolant, SSD and DDR4 will be here friday the 7th from TW The other half, my two radiators, fans, PSU, and lines and fittings... will be here Wednesday the 12th....theyre coming from freakin Ontario...hopefully the doctors dont lay me open with a knife Wednesday
post edited by dhall243 - 2019/06/05 22:31:18
Mobo: EVGA Z390 Dark CPU: Intel I9-9900k @ 5.2ghz GPU: EVGA 2080 TI Kingpin w/ Hydro Copper RAM: Corsair 2x16GB 3200mhz SSD: Corsair MP510 980GB NVME PSU: Corsair RM1000i  
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 02:37:01
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dhall243
2 chances of being 7 DOA tomorrow mine will be here also, all tho, im a redneck and ill just fix mine with epoxy.... Redneck Ingenuity
Got an update on the Corsair Hydro X stuff too, Half the order, Waterblock, Pump, Coolant, SSD and DDR4 will be here friday the 7th from TW
The other half, my two radiators, fans, PSU, and lines and fittings... will be here Wednesday the 12th....theyre coming from freakin Ontario...hopefully the doctors dont lay me open with a knife Wednesday
Oh man, don't ya just hate that waiting game?
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jab383
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 05:38:29
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Me, too. Broken acrylic where the OLED screw attaches. Wanna see a picture? Look at post #1.
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 05:49:56
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So how many is this now, 6 or 7?
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Zeddivile
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 05:54:25
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Sorry to hear about more Broken blocks. Very unfortunate.
"This stuff breaks my tiny often dehydrated and carb deprived hamster brain" -2019  
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HawkOculus
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 05:56:34
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dwexpress
So how many is this now, 6 or 7?
We are at 7 now. It might be 8 this afternoon... *sigh*
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 07:53:57
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jab383
Me, too. Broken acrylic where the OLED screw attaches. Wanna see a picture? Look at post #1.
Not your photo so it did not happen as they say on this Forum, please post a photo of your KP HC Water Block
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 08:34:20
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My second hydro copper got here a little bit ago and its fine with no damages on it. My koolance 800W chiller should be here tomorrow but i' not sure i'll even have a chance to mess with it for a while.
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 08:40:17
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dwexpress
My second hydro copper got here a little bit ago and its fine with no damages on it. My koolance 800W chiller should be here tomorrow but i' not sure i'll even have a chance to mess with it for a while.
Let it Sit for 24 or More Hours Before you turn it on the First Time. I am Really Loving Mine
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 08:47:55
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bcavnaugh
dwexpress
My second hydro copper got here a little bit ago and its fine with no damages on it. My koolance 800W chiller should be here tomorrow but i' not sure i'll even have a chance to mess with it for a while.
Let it Sit for 24 or More Hours Before you turn it on the First Time.
I am Really Loving Mine
I was thinking you had to return your first one am i correct?
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:07:33
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☄ Helpfulby Cool GTX 2019/06/06 10:37:44
So after determining that these little screws that hold on the OLED are a M3 thread i went to Lowes and got some longer M3 screws that were in the Hydro Copper and replaced them. Now the hydro copper that was going in for RMA i have been able to fix with the longer screws even though the block was broken out. Even the new block i received that wasn't broke i put the longer screws in just to keep from breaking in the future. The threads in the block are deep enough they just didn't use long enough screws. I ended up using M3-.50 x 8 screws. Photo's attached. As far as the tool for removing the original screws they are an Allen wrench size 2,0-5/64"
post edited by dwexpress - 2019/06/06 09:33:10
Attached Image(s) 
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jab383
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:20:26
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bcavnaugh
jab383
Me, too. Broken acrylic where the OLED screw attaches. Wanna see a picture? Look at post #1.
Not your photo so it did not happen as they say on this Forum, please post a photo of your KP HC Water Block
My point is that the damage and appearance of the damaged area is identical. That being the case, there's no need for another picture. dwexpress: Thanks for the info on the longer screw. I'll put a couplein the RMA replacement when it arrives.
post edited by jab383 - 2019/06/06 09:27:10
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dhall243
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:34:12
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On my way to get mine now update coming in 25-30mins on if im #9
Mobo: EVGA Z390 Dark CPU: Intel I9-9900k @ 5.2ghz GPU: EVGA 2080 TI Kingpin w/ Hydro Copper RAM: Corsair 2x16GB 3200mhz SSD: Corsair MP510 980GB NVME PSU: Corsair RM1000i
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sparetimepc
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:35:12
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jab383
bcavnaugh
jab383
Me, too. Broken acrylic where the OLED screw attaches. Wanna see a picture? Look at post #1.
Not your photo so it did not happen as they say on this Forum, please post a photo of your KP HC Water Block
My point is that the damage and appearance of the damaged area is identical. That being the case, there's no need for another picture.
dwexpress: Thanks for the info on the longer screw. I'll put a couplein the RMA replacement when it arrives.
I had to correct the previous post of the screw size its M3-.50 x 8 not M3-.50 x 16, i picked up both sizes but the 16 was to long.
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EVGATech_DanielM
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:53:16
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Hello Everyone.
Anyone who was affected by this please send me a direct email to DMcNamara@EVGA.com
Thank you.
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AHowes
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 09:55:22
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Nice info.. still have yet to open my block.. too busy cutting up my new PC case and kids baseball :/
Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop. Asus Z390 ROG Extreme XI MB G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 EVGA 2080ti K|NGP|N w/ Hydro Copper block. 34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
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HawkOculus
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 10:18:48
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Great info on the screws man. We will see how my block is tonight. Anxious to open the package.
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dhall243
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 10:34:31
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I should have bought a lottery ticket
Mobo: EVGA Z390 Dark CPU: Intel I9-9900k @ 5.2ghz GPU: EVGA 2080 TI Kingpin w/ Hydro Copper RAM: Corsair 2x16GB 3200mhz SSD: Corsair MP510 980GB NVME PSU: Corsair RM1000i
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Cool GTX
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 10:39:10
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dwexpress
So after determining that these little screws that hold on the OLED are a M3 thread i went to Lowes and got some longer M3 screws that were in the Hydro Copper and replaced them. Now the hydro copper that was going in for RMA i have been able to fix with the longer screws even though the block was broken out. Even the new block i received that wasn't broke i put the longer screws in just to keep from breaking in the future. The threads in the block are deep enough they just didn't use long enough screws. I ended up using M3-.50 x 8 screws. Photo's attached. As far as the tool for removing the original screws they are an Allen wrench size 2,0-5/64"
 Thank you for sharing your solution BR awarded
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 10:44:48
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☄ Helpfulby Zeddivile 2019/06/06 11:17:15
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wwxww
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 11:02:19
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Wow...crash test dummies, huh? Mine comes in today. The chiller came in but I've been banned from computers/forums/life. Nice box though. Is the acrylic weak or something? Will - to near -temps effect flaws in the acrylic?
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Zeddivile
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 11:18:34
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@bcav I like that kit. #ordered. Thx dwexpress and bcav for those posts.
"This stuff breaks my tiny often dehydrated and carb deprived hamster brain" -2019
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 11:21:58
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HawkOculus
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 11:40:25
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dhall243
I should have bought a lottery ticket
As in your block isn’t broken? lmao
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sparetimepc
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bcavnaugh
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 12:44:41
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dwexpress
bcavnaugh
dwexpress
I had to correct the previous post of the screw size its M3-.50 x 8 not M3-.50 x 16, i picked up both sizes but the 16 was to long.
Any (Set Screw or Countersink Screw) longer than a M3 #6 and you will break the Acrylic, the Screw Hole does not go all the way through.
The Screw that comes with the Block is a #6 Screw
Now I know why I got this last week on Amazon
 
M2 M3 M4 Alloy Steel Screws Nuts and Washers 1200PCS, Sutemribor Hex Socket Head Cap Bolts Screws Nuts Washers Assortment Kit with Three Hex Wrenches
It will also depend on what type of head is on the screw that is used, a flat heat screw will not go down into the pilot hole like a countersink screw will so there will be a small difference in what length screw can be used according to the head type but there is enough threads in the block to at least put in a longer screw then came stock for sure.
Yes, Why I put (Set Screw) I guess I could have put Countersink Screw instead. In a wider sense, the word can be used to describe all headed screws, including ones with conical-bottom ( countersunk) heads. (In this sense, the opposite of “cap screw” is “ set screw”.) Been to long since my old job as a diesel mechanic or construction equipment mechanic back in my Army Days.
post edited by bcavnaugh - 2019/06/06 12:51:55
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HawkOculus
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Re: 2080 ti KPE HydroCopper arrived broken. Took pictures and submited a service ticket an
2019/06/06 14:56:04
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Got my block. All screws are fine and the acrylic is intact. However, it looks like the OLED module screen was sneezed on before it left the factory. Don’t think it has a sticker on the screen either. The module is also lopsided depending on how you look at the block. Highly annoying considering the price of this thing. Edit: Nvm it was a sticker....lmao The OLED module is indeed lopsided though. Bizarre.
post edited by HawkOculus - 2019/06/06 14:58:37
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