Still no word on batteries from EVGA. To make things worse, Laptop Battery continues to discharge despite shutdown properly, and EVGA has failed to resolve it. This has been replicated by several users in the concerned thread. Heading towards a disgusting Experience!
 
Update2: Good news! The adapter is back in stock. Get them as spare, while the supply lasts. Still no news on spare batteries! Lets hope EVGA sell us these, or at the very least tell us what to do after 2 years of warranty, should Laptop battery needs replacement. 
 
Update1: Great news, guys! EVGA listened! The charger has been listed under laptop accessories. Let's hope it will be back in stock. Still no news on Laptop batteries.
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Hello everyone,
 
So, i just contacted EVGA about the procedure to get a new battery & charger once my laptop warranty is over. And they have repeatedly told me it's not possible. And the only way i get these is when i buy a new laptop.
 
Unless you plan to use your machine for 2 years only & some if lucky, there is no way EVGA will help you get a charger should you lost it, or damage it. Now this may be overcome with 3rd party chargers like Dell etc. But hello, I didn't buy EVGA laptop to be used with parts of other Laptop brands, as their specifications don't match with what EVGA laptop requires. 
 
What absolutely boggles my mind is: That laptop battery has a finite life. And they do get to the point when you have to replace them. And that normally happens after the warranty period. So, What i am going to do with that?
 
 
 
Don't buy EVGA laptops as they have no division to sell parts or any plans to do so in future from what i gather. 
 
You are better off with other brands which offer parts online. 

But we are not having a competition for worse after sales support. Apple chargers and batteries are available easily on ebay & Amazon.
 
Name one non-shady site on whole internet which sells charger or battery of evga laptop?
 
So, yeah, EVGA is the worst when it comes to that. Not if it's covered in warranty. But majority of users use laptops more than 2 years.

xvga1
But we are not having a competition for worse after sales support. Apple chargers and batteries are available easily on ebay & Amazon.
 
Name one non-shady site on whole internet which sells charger or battery of evga laptop?
 
So, yeah, EVGA is the worst when it comes to that. Not if it's covered in warranty. But majority of users use laptops more than 2 years.

Point is EVGA will still replace batteries and chargers if needed, even outside of warranty, and if they don’t have parts anymore you most likely get a free upgrade to the one they have parts for in compensation for them not stocking parts anymore. I have never once had evga deny me because warranty was over. You’d just probably have to pay some cash in the end of the deal. But that’s all. You make it seem so much worst, maybe you haven’t dealt with evga before when it comes to other stuff.

Provide proof or experience.

Cannot buy an additional official Power Adapter? What?

For 15 years, for each laptop I've been using within that timeframe (HP, Lenovo, Dell, Apple) I used two Power Adapters: one for home, one for the office. As I could afford to purchase a spare, I didn't see a need to carry the Power Adapter with me as I don't "compute" at other locations like a coffee shop or something.
 
To hear that I cannot have that option when considering an EVGA laptop is a disappointing state of affairs, particularly with the knowledge that EVGA has a functioning internet store that is already carrying out successful sales duty for desktop power supplies.
 
I am not feeling the idea of buying a 3rd party Power Adapter and buoying my compatibility concerns with the power of wishes.
 
Hey, Team EVGA, any plan to change this state of affairs in the future?

Unfortunately, due to current supply we do not have additional power adapters available for purchase but if your laptop charger or battery becomes faulty due to a product defect, we can assist. Please keep in mind that if you live in a non-US or non-EU country, there may be additional challenges to providing assistance with this. If you are interested in purchasing an additional power adapter for your laptop, there are many options available through various third-party retailers. As long as the charger you are purchasing meets the same specifications listed here: http://www.evga.com/support/faq/?f=59707, then it would be compatible with the SC17 laptop.

EVGATech_AdamB
Unfortunately, due to current supply we do not have additional power adapters available for purchase but if your laptop charger or battery becomes faulty due to a product defect, we can assist. Please keep in mind that if you live in a non-US or non-EU country, there may be additional challenges to providing assistance with this. If you are interested in purchasing an additional power adapter for your laptop, there are many options available through various third-party retailers. As long as the charger you are purchasing meets the same specifications listed here: http://www.evga.com/support/faq/?f=59707, then it would be compatible with the SC17 laptop.

I'm thinking eVGA needs to up its battery and PSU game for their laptops then...These shouldn't be a 'replace your Laptop' problem...
 

EVGATech_AdamB
Unfortunately, due to current supply we do not have additional power adapters available for purchase but if your laptop charger or battery becomes faulty due to a product defect, we can assist. Please keep in mind that if you live in a non-US or non-EU country, there may be additional challenges to providing assistance with this. If you are interested in purchasing an additional power adapter for your laptop, there are many options available through various third-party retailers. As long as the charger you are purchasing meets the same specifications listed here: , then it would be compatible with the SC17 laptop.

What about for the EVGA SC15? Judging from the specs of the power adapter, I have found no alternatives available anywhere.
 
Power Adapter
Model NO. : E008-00-00073
Product Name. : EVGA 240W Adapter
AC Input: 100V-240V~3.5A 50/60Hz
SC Output : 19V==12.6A/240W

I have used third party laptop charges for a long time and never had a problem with one but I also buy a brand I have heard of. Mostly I used a universal one when traveling in case I forgot it.

Nereus
 
LOL there are many aftermarket power supplies that are as good if not better than the one that came with your laptop. Complaining about that in such dramatic fashion is a little excessive imho. I've purchased aftermarket power supplies for 2 laptops in the past because the stock ones were quite bulky, and there were much better alternatives available, particularly with mobility in mind.

Sure, but any reputable laptop manufacturer has the parts for sale. With those reputable brands, you have the choice to buy the OEM parts or you have the choice to buy aftermarket parts. Choice. With EVGA, your only choice will be to buy aftermarket parts.
 

Now the battery is a different story as it may be proprietary - possibly an EVGA Tech can chime in on that one - are there other brand and model laptop batteries that will fit the EVGA laptop? There may be, however you should have done the due diligence BEFORE buying the laptop if these were such extremely important factors for you. Having said that, I'm a little surprised EVGA doesn't offer spare batteries for sale, as plenty of people like to carry a spare in case they run flat and don't have a power outlet available. If it's any consolation, barring faults, the battery life should be significantly long that by the time it becomes an issue, the laptop itself will likely be well on the way to becoming a bit of a dinosaur.

Oh, sure, when your EVGA laptop's battery runs flat, you are going to unscrew the rear cover, break the adhesive, replace the battery, and put it back together. In the subway station. Sure.

This isn't about convenience. This is about having a reliable source of known-good parts in the event that the laptop needs it. EVGA's support is decades behind other laptop manufacturers at this point. A huge batch of laptops shipped and were then un-bootable after the first reboot due to a BIOS bug which took weeks to be acknowledged and fixed, they don't have spare parts for sale, the software utility shipped with the product is buggy, and EVGA's support is completely ill-equipped to support the non-enthusiast with simple tasks such as restoring the laptop's software to its factory condition.

These are good laptops in their own way, but I would very much not recommend them to the majority of users.

kaneorotar

EVGATech_AdamB
Unfortunately, due to current supply we do not have additional power adapters available for purchase but if your laptop charger or battery becomes faulty due to a product defect, we can assist. Please keep in mind that if you live in a non-US or non-EU country, there may be additional challenges to providing assistance with this. If you are interested in purchasing an additional power adapter for your laptop, there are many options available through various third-party retailers. As long as the charger you are purchasing meets the same specifications listed here: , then it would be compatible with the SC17 laptop.

What about for the EVGA SC15? Judging from the specs of the power adapter, I have found no alternatives available anywhere.
 
Power Adapter
Model NO. : E008-00-00073
Product Name. : EVGA 240W Adapter
AC Input: 100V-240V~3.5A 50/60Hz
SC Output : 19V==12.6A/240W

EVGA SC17, GTX 1070, has the same exact specifications. However EVGA SC17 GTX1080 has the charger output rated at 19.5V DC, and that's why Dell charger is being recommended. A slight over voltage may not be a problem in the short run, but it can affect the life of a product, and may also damage it if the 19.5V charger has variation of +5%, as that would make the output voltage to 20.5V DC, against required 19V DC (required by SC17 1070).
 
 
Regarding the SC17 laptop battery:
 
SC17, GTX 1070, without Gsync Display:

 
 
SC17, Gtx 980m:

 

 
The battery apparently is manufactured by Getac. But upon translating from google, it's actually manufactured by Manufacturer: Shenji Technology Inc. I don't think they will be able to provide us a new one if we contact them individually. They are also providing laptop batteries to other laptop brands, from little search i did. And those are listed on ebay.
  
Now, from what i gather, the battery is rated at 15.2V, with capacity 4900mah (~75wh), and max/full charge voltage at 17.4V.
 
Translated by google translate:
//Model Name(Model/Model): B010-00-000001 Rating (Voltage/Voltage): 15.2V = 4900mAh, 74.48Wh Nominal Capacity/Rated Capacity :4900mAh charge limit voltage: 17.AV = Danger of explos Dispose of used be Do not heat up//
 
Now, the voltage aspect i.e. 15.2V rated & 17.4V full charge, is important, as the capacity can vary depending upon the back up you require.
 
And second most important aspect is form factor. And from what i have seen, there isn't a standard size.
 
Warranty period or not, users won't have a problem if EVGA starts selling Chargers & Batteries (the most basic parts) for whatever they cost. 

Jskagg02
Just a FYI...been available for purchase since they got their stock replenished. Look under accessories and you can buy one.

That's great news, as they listened! It's out of stock though. I hope they do the same for laptop batteries as well.  

mithincoI have no issue with the SC17 but with the SC15, I can hear a hissing noise for a few minutes after plugging it in before it goes silent.  They both weigh 1lb 5.8oz.
 

I am assuming that you got the left one with SC17, and the right one with SC15. There used to be Power Adapter Issue, when SC17 was still new. And i remember reading that the faulty adapters made noise before failing altogether. I hope you don't go through the same, as EVGA claimed to solve the issue.
 
Also, try using SC15 charger with SC17 to check if noise goes away. Also, try changing power cable to the adapter. 
 
Maybe it's just me, but judging by the material & writing on sticker, the right one seems a knock off the left one.

I think dimensions of these two look awfully similar. The aero 14 is a 14 inch laptop while EVGA SC17 is a 17 inch one, which is why the latter could fit a HDD next to the battery. I could be wrong though. 
 

Looks like the power adapter is back in stock again:
 
www.evga.com/products/product.aspx?pn=E008-00-000073