bezpredel
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 15, 2018 4:01 PM
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Sajin, have any news from evga? about our problem? Sajin
AHowes Bad batch going around?
Possibly.
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Sajin
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 15, 2018 4:21 PM
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bezpredel Sajin, have any news from evga? about our problem?
Nope. Still waiting for an evga rep to respond.
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bezpredel
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 15, 2018 4:23 PM
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Sajin
bezpredel Sajin, have any news from evga? about our problem?
Nope. Still waiting for an evga rep to respond.
ok, keep us informed thanks.
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greekie
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, January 16, 2018 1:29 AM
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Just a heads up - EVGA rep said they will not be able to repair my card, even with a charge. The only thing wrong with this card is plastic broke off from the fan connector, but everything still works (well, minus the fact it will not overclock or run above 1569 core clock speeds). Unhappy, but part of it is my fault installing this kit
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jura11
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, January 16, 2018 1:35 AM
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Hi guys Same issue here, friend installed EVGA GTX 1080Ti FTW3 Hybrid kit on other card and fans won't work, temperatures on idle are in 36°C but under load they're in 80's, clocks are 1999MHz I think Thanks, Jura
post edited by jura11 - Tuesday, January 16, 2018 1:42 AM
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, January 16, 2018 1:44 AM
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greekie Just a heads up - EVGA rep said they will not be able to repair my card, even with a charge. The only thing wrong with this card is plastic broke off from the fan connector, but everything still works (well, minus the fact it will not overclock or run above 1569 core clock speeds). Unhappy, but part of it is my fault installing this kit 
Well that's ridiculous since you installed a hybrid cooler made by evga.. the 1600mhz part is not your fault and the other broken fan plug housing is also utter ridiculous. We're talking what here? A .05 cent plastic part?? Easy to pull off and slap a new one on without needing to solder? So if you buy a parts card from eBay and pull the fan plug housing off it and installed it on your card.. Will they still refuse to rma your card?
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bezpredel
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, January 16, 2018 11:43 AM
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today received a reply from the evga. I did not understand what did they mean? development original cooler??? Thank you for coming back and letting us know with more details. Could you also check again with original cooler and see the development. We can certainly assist you with RMA in case of only Hybrid cooler issue.
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HeavyHemi
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Tuesday, January 16, 2018 5:09 PM
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bezpredel today received a reply from the evga. I did not understand what did they mean? development original cooler??? Thank you for coming back and letting us know with more details. Could you also check again with original cooler and see the development. We can certainly assist you with RMA in case of only Hybrid cooler issue.
What they are asking is if you put the original stock cooler back on the GPU, does it operate normally? That's a tough sell as a trouble shooting technique. Most folks don't have extra thermal pads laying around and reusing old ones can be pretty much impossible depending upon which vendor they used. They then are suggesting that if the GPU operates normally on the stock cooler that you RMA the Hybrid cooler. Looking at the history of this, it doesn't look like replacing the cooler solves the issue after installation of a Hybrid cooler. Having been around awhile, it's my impression EVGA is having some sort of issue with design/Q.A. issues the last couple of years.
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atomicvai
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 1:30 AM
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Well I just encountered the same problem. Install went fine, and now a max 1569 clock. This is terrible that EVGA would even sell these with so many people having this problem. Wish I had searched this forum before buying it. Really disappointed in EVGA.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 1:52 AM
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Ouch.. there goes another ftw3 card! Once agsin.. how many destroyed ftw3 cards till evga recalls and removes the hybrid cooler??
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dual109
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 5:54 AM
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I have one at home unopened, Ordered it before this problem came to light. Purchased from newegg. I'm going to hangout a little longer and see what comes of this and if I don't hear anything by end of month I'll RMA it.
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dual109
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 5:58 AM
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atomicvai Well I just encountered the same problem. Install went fine, and now a max 1569 clock. This is terrible that EVGA would even sell these with so many people having this problem. Wish I had searched this forum before buying it. Really disappointed in EVGA.
You shouldn't have to but did you try putting your stock cooler back on? I know someones clock restored back to normal boost although unfortunately most I've heard haven't when they put stock cooler back
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atomicvai
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 5:43 PM
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I would be interested to see how many people this has affected and confront EVGA as a group. They actively promoted this item with a discount which made me finally consider it. They did that knowing people are having issues with this. It's extremely poor business practice on their part and they should be held accountable. it's an item made by them for their own product, it's not like we've bought some third party cooler.
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KarmNelis
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Friday, January 19, 2018 10:42 PM
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check out if the pump and fan headers are in the supposed position. The installation manual has a lot of things on it. And the FTW card is hard to disassemble compared to other cards. 
CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory Motherboard - Asus Maximus X Hero Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35PSU - EVGA 1600T2Fire Strike 36838 Extreme 25250 Ultra 14464
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hopk2621
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Saturday, January 20, 2018 9:00 PM
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dual109
atomicvai Well I just encountered the same problem. Install went fine, and now a max 1569 clock. This is terrible that EVGA would even sell these with so many people having this problem. Wish I had searched this forum before buying it. Really disappointed in EVGA.
You shouldn't have to but did you try putting your stock cooler back on? I know someones clock restored back to normal boost although unfortunately most I've heard haven't when they put stock cooler back
Mine did end up going back to normal once I put the stock cooler back on, which shows that it is an issue with the kit. In regards to SilentMarket, that was all installed correctly for me and I still had issues.
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navyguy3117
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, January 21, 2018 10:33 PM
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Unfortunately, my card did the same thing. I ordered the 1080TI FTW3 less than a month ago and a week ago I decided to go ahead and do the hybrid cooler. I installed it On Friday night and precision OCX kept crashing and locking up my computer. I replaced my M.2 SSD thinking it was windows and over the weekend reinstalled my OS 3 times trying to resolve this. Today I decided to call EVGA and the rep assured me he had not heard of any issues. I pointed him to this forum and others I found online and we decided to RMA the cooler. We then decided I should put the stock cooler back on and email him with my results. The stock cooler on with new paste and new pads and my issue is still there. So now I am in the process of doing an RMA on the cooler and card.
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, January 21, 2018 10:35 PM
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Sorry to hear.. be nice if evga recalled the ftw3 cooler and figured were the fail is in the design!
Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop. Asus Z390 ROG Extreme XI MB G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 EVGA 2080ti K|NGP|N w/ Hydro Copper block. 34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
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navyguy3117
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, January 21, 2018 10:44 PM
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The rep called me back to set up the RMA's and gave me all the options. I told him Its kind of shady that I would need to put a deposit down on a cooler and a new 1080ti to have one sent to me ahead of time when there are plenty of complaints about this issue within EVGA's own forums. Anyone have any idea how long it will take to get a turnaround? I already sold my 2 980ti's after I bought this card,
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KarmNelis
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, January 21, 2018 11:05 PM
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Just saying. FTW 3 Hybrid 1080Ti's bios is just like a slave bios of FTW3 1080Ti, I flashed the Hybrid bios a month ago and it works. The card was identified as a Hybrid card. During the initial installation, my FTW3 1080Ti is already switched to the slave bios and the hybrid kit was fine with it. I actually never tested the kit with the default FTW bios. Maybe try to reinstall the default cooler, switch to the slave bios and test the clock speed. If the card works normally again then reinstall the Hybrid kit under the slave bios. And there is an LED upgrade from Precision XOC to the hybrid kit after I flashed the Hybrid bios.
post edited by SilentMarket - Monday, January 22, 2018 0:18 PM
CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory Motherboard - Asus Maximus X Hero Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35PSU - EVGA 1600T2Fire Strike 36838 Extreme 25250 Ultra 14464
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navyguy3117
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Sunday, January 21, 2018 11:48 PM
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SilentMarket, to note I did attempt both BIOS with the hybrid and the stock cooler after I reinstalled it. both are locked sub 1500 and wont boost even with putting +1Mhz to the core.
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KarmNelis
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 0:06 PM
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have you tried MSI afterburner?
CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory Motherboard - Asus Maximus X Hero Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35PSU - EVGA 1600T2Fire Strike 36838 Extreme 25250 Ultra 14464
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navyguy3117
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 0:08 PM
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Yup, same results after the hybrid was installed.
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KarmNelis
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 0:16 PM
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Also, check EVGA GTX 1080 Ti FTW3 Hybrid Tear-Down , we don't have that plate to avoid memory/GPU from being crashed. The screws can't be tightened too much
post edited by SilentMarket - Monday, January 22, 2018 1:44 AM
CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory Motherboard - Asus Maximus X Hero Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35PSU - EVGA 1600T2Fire Strike 36838 Extreme 25250 Ultra 14464
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 1:11 AM
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So your saying the kit people are buying don't have the gpu shim?
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KarmNelis
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 1:19 AM
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The hybrid kit doesn't have a GPU shim/plate. I think all the pressure is pushed against both the GPU and memory. The installation manual only has two steps to mount the copper plate. The first is to make copper push against the memory, the second is make the pump head push against the GPU.  Because of no GPU shim with the Hybrid kit, the copper plate is simpler and has fewer screw holes for the shim.
post edited by SilentMarket - Monday, January 22, 2018 1:44 AM
Attached Image(s) 
CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory Motherboard - Asus Maximus X Hero Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35PSU - EVGA 1600T2Fire Strike 36838 Extreme 25250 Ultra 14464
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atomicvai
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 1:28 AM
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Yeah good old EVGA said there's no problem with their Hybrid cooler in my conversation with them. I guess they don't read their own forums. So if I want to return it I have to pay to ship it back and pay a 15% restocking fee... and on top of that, I get to pay to ship my card back to them for RMA after THEIR OWN aftermarket cooler caused the issues in the first place. Guess I'll just Ebay the cooler and state "Working as per EVGA".
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AHowes
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 1:52 AM
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SilentMarket The hybrid kit doesn't have a GPU shim/plate. I think all the pressure is pushed against both the GPU and memory. The installation manual only has two steps to mount the copper plate. The first is to make copper push against the memory, the second is make the pump head push against the GPU.

 Because of no GPU shim with the Hybrid kit, the copper plate is simpler and has fewer screw holes for the shim.
Ya might of possibly nailed the issue right on the head! Good job! Edit.. and just to be sure I checked my pics when I removed my cooler to install the ek water block.. nope. No bracket on the card at default either! So no chance of something newer on the ftw3 cards.. mines like 2 months old. So.. oops. Evga better be notified and stop all ftw3 hybrid kits and fix everyone that got a kit!
post edited by AHowes - Monday, January 22, 2018 6:20 AM
Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop. Asus Z390 ROG Extreme XI MB G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 EVGA 2080ti K|NGP|N w/ Hydro Copper block. 34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
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navyguy3117
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 3:15 AM
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Yup, My kit did not come with the spacer as well.
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Tech_RayH
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 9:09 PM
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Thank you everyone that has posted on this thread. I am gathering all the information that I am seeing from you guys. This issue had not been brought to the attention of our Product Team (to my knowledge). I apologize for anyone who called in and received misinformation, CS had not identified the issue through calls, but once it is in a single thread it is much easier to see. I will forward these issues to our Product Team and I will try to update this thread when we get more information.
...an untrammeled flow of words in an open forum. - Adlai E. Stevenson
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bezpredel
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Re: 1080Ti FTW3 Upgraded with the Hybrid Kit - Problem!
Monday, January 22, 2018 9:51 PM
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EVGATech_RayH Thank you everyone that has posted on this thread. I am gathering all the information that I am seeing from you guys. This issue had not been brought to the attention of our Product Team (to my knowledge). I apologize for anyone who called in and received misinformation, CS had not identified the issue through calls, but once it is in a single thread it is much easier to see. I will forward these issues to our Product Team and I will try to update this thread when we get more information.
finally they heard us! Thank you
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